room great staff excellent room service and food

customer service was perfect and room service very quick!

no curtains in the bathroom no room service

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

was fine except getting through to room service took ages and i had to go down myself to place an order

no room service

food & service was excellent; we also used room service for our evening meal as we arrived late - it was served quickly and without fuss, food

room service came knocking on my door wanting to clean the room well before checkout time

though we were staying there and stopped our guests booking own room as it was late so said no to room service drinks to appalling

hour wait for room service morning reception aren t as welcoming as the evening shift

raight to outside), no room service or food service in pub after 9

there was drilling in the next room no room service

noisy pipes, noisy room

i wish they had room service

the booklet in the room said to download the app to be able to order room service, this is so long winded at the best of times but to make matters worse once the app

excellent value for money! room service was delicious.

room service was a bit hit and miss - even if you didn't get what you ordered, it was delivered by

range of room service food

room service rather pricy.

we used the bar, the pool and spa and room service and all were absolutely faultless

room service was prompt, late stay was on the house which was amazing service

room service knocking at my door when i was sleeping after booking to leave hotel at 2 pm .

room service responded immediately with replacement tea tray and fresh milk

have breakfast, had room service which was lovely

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

the room service was also efficient & great food

once at 10:15 am which i thought was quite early for room service and then again at 11:15 am or something

drinks options available for room service were quite limited & so we ended up buying our own drinks for the room

room service wasn t 24hr

couldn't get room service for breakfast

great dining options, i opted for room service which was faultless

size and comfort and view amazing massive tv and great room service

helpful room service

its no biggy as room service was also polite and helpful

room service was great and not over priced and the food was good

ll cooked)

the room service dinner was pretty mediocre for the price

polystyrene used for room service food delivery rather than cardboard.

i also didn't opt for the room service as i found it a bit too inconvenience for me to pick up the order from a different

ordered room service for breakfast

the staff especially house keeping and room service was exceptionally awesome

30 , but reception very kindly ordered room service full english for two , very helpful and efficient young lady called

24 hour room service

we decided to order room service int he end and i must say we really enjoyed the food; decent portions and very tasty,

could have a larger 24 hour room service menu

no room service yet

wasn't a phone in the room so when we called for room service i had to use my mobile, i wanted milk for tea in the morning but it never arrived

16 tray charge for room service

at aside

we had a room service and the food was exceptional

we complained about the fact that room service was non-existent

didn't see a menu for room service either

lack of staff and room service

e third time

for the basic facilities

room service could have been quicker x

great staff, great facilities and room service available till 5am!!!

friendly staff, lovely comfortable room. great room service.

room service is excellent

no room service out of hours

warm despite turning the radiator down although this didn't affect us there was no lifts 5 room service charge

all rooms had phones which meant when i wanted room service i had to go to reception to order

i ordered room service and this came quickly and was hot

the food service was unreliable. no staff in the restaurants. room service number just rang out.

room service friendly staff, cleanliness

have done with a phone in room to call reception- didn t know how to order room service or if there was a room service

room was very clean, room service was amazing, and the food was v tasty

clean, room service available, great location, staff very helpful and accommodating, great value for money

room service was good, room was clean, bed comfortable and shower was nice.

not many facilities to buy extras, couldn t find room service for drinks etc

room service menu, it was very poor selection and based a lot on meat

was very hot fan and open window was not enough to cool down no room service or late night food breakfast finishes to

the location was nice and could have room service which was great

no lunchtime menu during the week or room service

15 for a cot bed 20 for late check out poor attitude of the waitress in the restaurant, the room service menu states you can order food up till

no room service

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

lack of decent bar area as mostly restaurant but lovely outside

no independent wifi, more a generic one you had to give your name & email address to in order to join it

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

get wifi to connect, password supplied didn't seem to work

we asked for an early check in & a late check out, which were both accommodated at no extra charge

so i ended up having to go back downstairs to find out the wifi password as that wasn't given to me in the room or beforehand

a fan of the sausages at breakfast tried several times to connec to the wifi but didn t seem to

no telephone in the room to call room service

maybe room service of breakfast would add an extra luxury

i had no air con in my room. a bit of room service would have been nice too.

needed in the bedroom only one hook in the bathroom no hooks in the bedroom had to request daily room

our room also did not have a telephone so we were unable to call reception/room service

we had room service , the sandwiches were delicious

room service staff polite and friendly

breakfast was nice, had room service due to covid but it came bang on 8am

room service was only available until 9

room service sandwiches were delicious

room service was very efficient and food was excellent

no room service after 9

restaurant and room service prices are extremely high.

was really comfy room service and the restaurant were very good really enjoyed our stay shame it wasnt a bit longer

room service very expensive

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

the restaurant and bar downstairs were fun

parking was plenty at the back/side of the hotel

free parking was also nice

a where i'm from) which was nice and very enjoyable

had room service too for dinner

reception lady 25th - 26th june - brilliant room service

cluding a jar of fresh brownies); drinks/snacks in the bar were delicious; room service was prompt, efficient and very tasty

nice that there s a bar too and noticed there was room service for breakfast in bed

room service order was forgotten and was then very late, but not a major problem.

service in the bar was poor, i sat waiting for over half an hour to be served and gave up and had room service in my room

we didn't mind having to have room service but it was the smallest bowl of soup we've ever seen

room service- very poor

we had room service for lunch which was very good as was the breakfast

fast room service

staff, comfort of the room, wifi, bathroom, lovely shower, air con

rather that the fried breakfast included bits of the breakfast bar - say cereal and juice and bread - for an additional fiver rather than the full amount being

the hotel staff not sure if they are different to the people who were behind the bar weren't as welcoming and friendly as the bar staff

room was beautiful and spacious, with lovely special touches and a great mini bar

the food is outstanding and the breakfast is lovely worth the $ easy car parking out the back off the road

free parking

kitchen closed a little early at lunchtime

accommodating as we needed an early check in

disappointed that the kitchen was closed on a sat evening

also, there were no room service menus so i had to look online to see what the choices were

room service; reception

big breakfast choice, loud room doors, long wait for room service, decor bit tired, if it was a bit cheaper would have given a 10, but at these rates

in our room and no qr code meant we were unable to access what the hotel had to offer including room service

choice for bar food as the restaurat is now very expensive and out of my price range & 5 room service tray charge is terrible

room service on the other hand was

room service was out of this world good, food was perfect

the late service in the restaurants , and the room service .

there are no freebies and you have to be careful if the room with both the bar and room service as there's lots of add on costs

we had dinner on arrival and room service on our second night, the food is lovely

it would be nice if you could get a steak meal on room service.

the staff i met from sophie on reception to room service, bar staff were so lovely and professional; they felt like a family all working

extremely helpful and so friendly, our grandson loved the hotel swimming pool, we enjoyed the room service, excellent stay will definitely return next year, we highly recommend this company

nightclub, great food, room service, huge fish tank, great staff, beautiful hotel

room, clean great room service lovely buffet breakfast great facilities polite helpful

all staff were happy to help and room service was perfect

ry unusual for hotel room

spacious, quiet room great room service

staff welcome upon arrival and room service food quality from the restaurant menu was absolutely outstanding

room service was great

room wasn t working and they couldn t get it to work which was unfortunate as we would of had room service

very clean, easy to get to, room service was great and parking was easy

6 tray service was not mentioned on the room service menu

room service prices are steep

and my complaint from last time ref poor room service sandwiches had been acted upon

would have liked a mini fridge in the room and room service.

the room service, shower, bed, breakfast

bar and room service closes early

comfortable place to stay room service available which is a bonus while dining areas are closed due to current restrictions

room service menu although limited due to the current situation was really good and food lovely

room service is only available until 9.30

was a wedding on but the staff still managed to accommodate room service

a thing out of place, lovely staff and stunning room and view, room service was quick and

a slightly shaky start as they lost our room service breakfast request

24hr room service, we arrived late and no food available but we did order locally and have it

private and secure parking which was a great plus and the food i ordered from room service was great

i didn t order food on this trip but my last trip i had room service and the food was fantastic

i was female travelling alone so room service would have been good

missed room service as they don t do it

forgot to leave milk in the room but a call to room service soon produced a jug of fresh milk

i found bed bugs and room service didn t clean up

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

was made very welcome at the hotel and the food and bar manager went out of his way to

should extend room service menu to bar

room service i ordered was excellent, delivered beautifully and quickly

room service good

upon arrival we ordered room service which did take quite a while, but when ringing down they were more than happy to take

weekend breakfast doesn t start until 8am, nor does room service.