no room service

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

plenty on-site parking and good strong wifi

refurbishment is very good location and parking

there are no freebies and you have to be careful if the room with both the bar and room service as there's lots of add on costs

the late service in the restaurants , and the room service .

cost to have room service and the cost for drinks when you are staying over should really have been discounted

room service food is under expectation for the price, kids pizza looks like supermarket pizza, the

we had dinner on arrival and room service on our second night, the food is lovely

there was no qr code in the room to use the room service app

service in the bar was poor, i sat waiting for over half an hour to be served and gave up and had room service in my room

we didn't mind having to have room service but it was the smallest bowl of soup we've ever seen

just a tablet with a qr code - no instructions on how to use it to contact the front desk or room service

we had room service for lunch which was very good as was the breakfast

ndwiches) wasn t worth the money, ordered a latte and hot

st covid) but perhaps that will return soon

the coffee at breakfast! admittedly had a room service breakfast but very 'stewed '

16 tray charge for room service

but it's a shame they can't run room service at present, i do love my breakfast in bed

i liked the morning breakfast and the room service

there was no room service menu and food was limited to curry

no room service, no water in the room, no herbal tea at the bar, not robe in the bathroom, no extra

no room service even though their is a restaurant down stairs

the staff went out of their way to facilitate room service

it s not she said there is room service

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

room was on the ground floor it was warm and clean and we had daily room service

at the bar to order drinks for 15 minutes and was told that the staff member had gone to do room service however i then saw him coming back eating a plate full of food

staff friendly,no room service menu in the room

the tv and the wifi worked well

we asked for an early check in & a late check out, which were both accommodated at no extra charge

friendliness of staff and ability to accommodate an early check in.

good wifi connection which stayed strong for my teenage boy

the receptionist allowed me to have a late check out when i requested it upon arrival, this was very

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

food in bar very good

location was spot-on and the bar was beautifully well stocked with fine spirits and beers

friendly staff, clean, great bar with brilliant choice of food,secure car park, would definitely come back

parking was plenty at the back/side of the hotel

and the option of room breakfast room service

a where i'm from) which was nice and very enjoyable

room service great

additionally, room service for no extra cost

could eat that club sandwich every day);

ood job it wasn t an emergency) had omelette for breakfast & asked for

with a hot bath and room service

room service close at the same time of the restaurant so i don't see the point to have room service

we ordered room service one night which was great but there were no menus in the room, i had to google the

to sit anywhere we liked , never no one on reception nor in bar area on one occasion phoned for room service no answer

very comfortable. perfect location. responsive room service if any issues. good restaurant.

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

even though it says late night food there isn't great options for room service so make sure you eat before or bring snacks

location, great room service, room felt spacious, nice breakfast

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

was told when i checked in that i could either give card details for room service or pay as i went

the room was well equipped and the bed was comfortable, room service was well presented.

room service menu wasn't great

black pudding at breakfast excerlant room service very good

room service needs improving

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

the phones were not working so when we tried to call for room service, nothing

room service did not go in to our room after the first night of our two night stay

no room service post 9pm

room service was great

bed was comfy. room service food was excellent.

i had room service and the food was excellent, hot, fresh and tasted great

we ordered room service and the food was brought up quickly

hotel is very comfortable,easy large car park, room service, clean, nice rooms

the room service and the meal and snacks you could get

40 minute wait on room service for dinner

room service was outstanding food still hot the spa was very clean and relaxing had no issues what

not much choice for late room service.

the room was very comfortable with air conditioning and room service

the restaurant when i arrived

room service, front desk and restaurant don't answer phone if busy at front desk or

rgot to get her name) was so warm & welcoming when i ordered my room service

ordered 2 chicken supremes and 1 arrabiata pasta through room service for collection

we had room service and that was very good

facility included, wifi by arra-ngement, some rooms face a courtyard which is quieter than facing the road

had to ask for the wifi

free wifi was available as promised

was given the wifi code but was unable to connect properly during

booked room as it was close to terminal 2, had wifi and private bathroom

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service waiter was great and so friendly

i called room service twice but there was no answer. sky sports in the bar but not in the room

polite, professional and very friendly room size was terrific room service very

room service has alot of options

thing was fine except a mix up with room service for breakfast we onlyr eceived one breakfast 13 was suposed to be put back on my

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

i found bed bugs and room service didn t clean up

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

requested a specific room no 28 - request met we requested early check in - request met

staff, super quiet and comfortable, easy check in and out, excellent location to terminal 5, best room service and fish and chips ever

room facilities were great and room service prompt and courteous

my room service meal was poor.

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

convenient, with excellent room service

room service is really handy with 3

on my second night i had room service and the food was hot on arrival and very tasty

have breakfast, had room service which was lovely

i had room service on my second night, a club sandwich and fries

room service responded immediately with replacement tea tray and fresh milk

would have liked a mini fridge in the room and room service.

one thing, we found an uncollected room service plate that was still left, there, outside our room door

although room service wasn t possible extra milk and teabag sachets were waiting outside of the room each

the room service, shower, bed, breakfast

that the room service menu was not more extensive and didn t have healthy options for

the quality of room service was prompt

30pm so had to have room service

was really comfy room service and the restaurant were very good really enjoyed our stay shame it wasnt a bit longer

we had fish and chips room service at lunch and dinner in 1907 restaurant both were delicious and really good social

room service delivery charges

the milk was great, the room service was fantastic

one thing i will say is the app for requesting housekeeping or room service etc isn t great

room service was quick

clean, room service available, great location, staff very helpful and accommodating, great value for money

no water in the rooms and was unable to get a room service

one thing that didn't come up to expectations was the food delivered by room service

called room service twice and nobody showed on third time after an hour someone did

breakfast and room service were excellent, both in terms of quality and value

room service menu limited and rooms a little dated, but still very pleasant.

limited breakfast room service menu. slow bar service at the terrace bar.

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

and bar not open

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

the indian and bar next door location good

to the airport, they had shuttle buses running every 15min to the airport for a 5er room service was cheap and tastie and the aircon was

clean space pod system to lhr early breakfast room service

catering was closed but room service was still available until late, and what excellent food and beverage quality too

had room service and the meal was delicious

easy to access early breakfast option room service

upon arrival we ordered room service which did take quite a while, but when ringing down they were more than happy to take

room service i ordered was excellent, delivered beautifully and quickly

should extend room service menu to bar

in a stunning location, staff were super friendly, room was amazing and super clean, and the room service food was superb along with an outstanding breakfast included

staff were exceptionally friendly the food was fantastic - i enjoyed room service on both nights of my stay and i would very much

that it says room service and has a 24hr menu but it doesn't exist

gentleman who served us was amazing and the lady who does room service

very limited room service. however, this is understandable due to covid restrictions

and if we wanted to get room service to send some up it was 5 per day

car space for my son who has autism - nice friendly staff especially the person who brought our room service who bought extra plates - thank you

room service, food was nice and timely

long time to get through to room service

great staff. quick and tasty room service. easy connection to airport. ideal for access to t1-4.

room service was great / variety of choice

we travelled with our pet and they were fantastic we ordered room service too ot was fab

comfortable room, fluffy towels, fluffy pillows, great room service

couldn t get a hold of room service or the front desk for a really long time

room service very expensive

really great other than the add-on of 5 pounds to my room service meal for something they called tray

room service is quick and there are plenty of light meal options

fantastic room service dinner and lovely room

additional fees for room service

that room service is limited choice

the room service we ordered was delicious

location to t2/t3 for early flights. modern and clean rooms. great room service.

view from room, friendly staff, helped us with any queries, easy parking, tasty breakfast, good room service menu and delivery

leftover food in corridor from other guests room service

they didn t have room service , also the quality of the breakfast.

room service was only 4 charge

facilities room service the staff except check in lady at reception was exceptional the decor

fact that dirty room service trays and contents remained outside rooms for most of the day

i arrived late so took a meal in the room via room service, it was quick to arrive and was very tasty

had to go downstairs to order room service.

- excellent room service if you prefer to stay in

room service rather expensive

front of house staff as well as room service

i got room service which was pretty good

food was over priced, not enough options on the room service menu either

room service meal was a good sized serving and good quality. excellent vfm.

lobby bathroom wasn t clean at all and smelled terrible, the room service menu was a little limited

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

customer service was perfect and room service very quick!

the staff are always very helpful, room service excellent and the location is fantastic too

room great staff excellent room service and food

no curtains in the bathroom no room service

room service was a bit hit and miss - even if you didn't get what you ordered, it was delivered by

ordered some room service and the food was delicious

we got a room service breakfast which was pretty good, and arrived on time

we used the bar, the pool and spa and room service and all were absolutely faultless

room service meal not piping hot

very nice room. comfortable and loved that it had room service. very nice for the price.

as expected the kitchen/room service was closed

and room service were superb, clean and large and extremely comfortable

decent restaurants and bar next door and room service from the restaurant

that we couldn t get room service other than pizza

room service and breakfast.

great food, particularly the room service dinner we had and the buffet breakfast

pizza 15 for room service and they were delivered hot and were yummy

room service was worth ordering after long travel even for an additional 5, a beautiful

roomy, modern, clean . good room service fishnchips beer. friendly

phone didnt work when i needed to call room service

strong incense smell bad room service limited food choices

zza) room service was poor under cooked and no ice cream with the pudding - my son couldnt eat so wnet

facilities, no room service

sometimes room service is available, sometimes according to the most grumpy of the receptionists it is not