no room service, no house keeping

no room service even covid almost end and they could do that in a safe manner

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

room service at all-including housekeeping and no information about this

not a room service for snacks especially late night

we had a room service meal which was delicious

breakfast was included in the price and was able to have this as room service at no extra cost

he lecture we went to lasted longer than expected and we hadn't eaten )as

we had to get room service at 10 pm

had lunch, breakfast and room service dinner during our stay

just they don t have room service after certain hours.

check-in was a breeze, room service is excellent

terrible late night room service

fter i had called to ask where it was)

called twice on the phone for room service to order food and nobody answered.

room service was free of charge and food exceptionally great

it wasn t something they really had on their room service menu but they made sure i got them anyway

even tried our room service which was prompt

to order room service but there was no phone in the room

staff were lovely, from entering the hotel, the food service, the bar service, the room service everything was just perfect

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

watching the river with a bottle of red and lovely bar snacks

beautiful room and hotel! great breakfast and great bar too.

the staff were incredibly accommodating from an early check in through to the evening close down

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

ice), and through to a voicemail, so i

couldn t get the phone to work in the room, so when i called from my mobile to order room service, i got put through to the restaurant

would like room service for the price too

also room service did not take long to arrive at our door when we called

room service was prompt but my poached eggs were like bullets and i didn't have time to send them

no kitchen or room service

we were told that there was room service available and

couldn t get room service, everything was done via the app and we couldn t get a drink of tap water and the

meals/ room service was tasty but quite expensive

room service was bad waited a hour to bring some shower gel

room service came did not return to each day so did not have new beddings or towels for the 3nights

there was room service every day also if you wanted it

additionally, there was no 24-hour room service, no staff available at reception to address complaints, and no breakfast was served

free parking and free wifi

i had a room at the top of the hotel, was nice and quiet and had excellent wifi

no room service for food after 10pm but fully understand there are national staffing issues.

were told room service was 24hrs and checked with the duty manager

we had room service, the room was well stocked with snacks and drinks of which we made good use - we had a

sky tv was a welcome addition , tea and coffee facilities were v good , room service food was delicious

ordered room service and it was lovely

excellent room service and food was delicious

a really delicious room service burger and the pastries at breakfast were great and really good butter too

we ordered room service

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

when the young lady did arrive, she muttered an apology about having to take room service

also the room service was really

and they had room service

room service: one order of fish and chips, no drink: 25 pounds

coffee machine and snacks llittle blue guide book was a great help for explanations, facilities, room service, etc rooms are good a size and clean, and beds are comfortable

wifi in our top floor bedroom no 14 was very weak and sometimes none existent

room service was very good, although could have used greater selection

room service wasnt available after phoning in advance and told thst it was available all night

room service, wish i knew before it was too late as i like to have a snack to the room.

room service curry was excellent, and service was very prompt indeed

comfy beds, great leisure facilities, fab location ,super atmosphere, table tennis

limited options for room service and food after a certain time.

lovely minibar selection and room service menu

tv stopped working on night 2 and room service eggs benny maybe the worst i've ever had

room service was lovely polite and helpful, so was reception staff

room service was bad.

rooms were clean and room service was very efficient

great staff .. great room service .. great facilities

room service was efficient and food tasted nice

had room service this time and the food was amazing

i used room service for an evening meal, and this was delivered in good time and still hot, and the choice

excellent customer service at check in/out, and room service

with covid-19 restrictions, there was no room service and so i had to empty my own trash bins and ask for fresh towels

thing , i think the room service menu could have offered more in the way of some fruit and yoghurt besides all the

i called for room service they charged 2,50 even for ice

was no information provided in my room about services provided ie room service, number for reception, when and where breakfast was served, when check out was, tv

room service took very very long to come or didn t come at all, when they did they get walked

is a simple hotel, nothing fancy, but the facilities are modern, clean and provide the basics in room service, restaurant breakfast etc

provide room service although not a huge range to choice from

que no ofrecieran room service

though breakfast is available) and no room service

a mini bar and snacks obviously to buy

ample parking and good selection of food at breakfast

free parking

tra cost), fresh milk which as a tea drinker was welcome

also lucky enough free parking was available at the time

very handy m&s if you want to grab some food rather than use room service

late check out and late availability of breakfast

room service was poor - no one collected my card so i had to phone for it - no pastries, no spoon

the food is amazing, and full restaurant menu is available as part of room service which is great

room was very comfortable and clear instruction of what to do with mini bar and room service

are no staff members to provide room service or help with luggage

no room service - safe, television did not work

location, competitive price including parking and friendly & helpful staff

tv, no air conditioning the room was hotter than satan's backside and naff at best wifi definitely not worth the nearly 195 for the night

nice quiet location and perfect if you need parking. very friendly staff.

great location. comfortable bar and dining area.

staff, breakfast, price, and free parking

thout cheese) was greasy as if the bread had been fried, so my wife only ate

i understand the restaurant is separate from the hotel but the room service menu wasn't great

no answer from room service or reception on sunday morning

this was still more than acceptable - cleanliness and room service are impeccable

we were out all day the only issue was that the restaurant closed at 8pm and we couldn t get room service so had to order

every single member of staff acknowledged us at breakfast with a smile and a good morning the room service was fast and excellent quality

denise at reception, tyler in the restaurant & louis on room service are always a joy

room service-- far to long a wait

location was fab, rooms clean and comfy and had lovely room service

junior suite with room service supper was perfect for relaxing given the limitations on going outside

the room service was not great

comfy bed, nice shower, easy to park and free and room service. great food!

my 3 night stay at the greyhound, lovely helpful staff, clean rooms, comfy bed, room service ud83dude4cud83cudffb, amazing breakfast

beds, room service every day, nice bathroom, good wifi, decent breakfast and very friendly servers, esp

decorated, close to pub and food, great room service, quiet rooms, excellent in room snacks, tea and coffee facilities, helpful friendly

parking is street parking but in the evening it was easy enough to park close to the victoria

we enjoyed the complimentary continental-style breakfast, which included cold meats, cheese, pastries, cereals etc

there is free parking for about 10 cars behind the pub which was very handy

the room was excellent the food in the evening was really good the staff helpful continental breakfast perfect great coffee would definitely go back

was a good size and comfortable, shower had excellent water pressure, bar and restaurant looked nice although we didn't eat here

staff were brilliant and room service food and breakfast were really good. thank you.

i didn't use the qr code, for room service

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

room service didn t remove my tray from outside of my door, so bought it down myself the next

the room service tray we left outside was there for ages

not a lot of hotels in the area serve food, let alone offer the full menu as room service

beautiful room. delicious room service food.

delicious room service food

the room service food was delicious

room service food was first class

the following evening we wanted room service because the bar was absolutely heaving after the game

room service meal lovely as was the friendly gentleman who brought it up to us

the bar and room service close very early

delicious room service meals

same as room service

the room service was quick and efficient and affordable

room service food was delicious

i tried the room service and had some amazing food

room service food was adequate but then its always better to eat at the restaurant itself if you

i did not have breakfast. first class lunch room service first class staff

the other food i ordered during my stay via room service was nice however

was no pen in the room to complete the card for room service

despite the room having a phone for room service, it wouldn't have been accessed from the bathroom since it's near the bed area

we ordered room service when we arrived we was quick to arrive and tasty

odd was how difficult it was to organise for the breakfast i had paid for to be delivered by room service

we ordered room service which was delicious (all done via the super cool young's on tap app) plus we enjoyed (+)room was not only beautiful, comfy and a nice size but the perks of room service and the mini bar facilities were excellent (+) flexible room service (+) we had room service which was easy to order via the app (-)room service, no fresh milk in morning, breakfast was bad cheap streaky bacon swimming in fat ,

the tea and coffee was complimentary at first - glad i didn't drink it as it was part of the mini bar and would

the bar and restaurant area is a great place to spend time, and the dinner options are to a high

room, exceptionally decorated, really comfy bed, lovely little touches with the mini bar and toiletries, right facing the road but room was very quiet, breakfast was fantastic

excellent wifi

room service was excellent and so was the pizza we ordered

arrival we ordered a pizza on room service which turned out to be the best pizza i tasted in a while and me and my partner went

free room service and the food was outstanding

was able to park over the road , but would have liked it made more obvious that parking was on street parking

parking.

having to pay for room service before the morning because i hadn t left a credit car tab open

we had room service for breakfast and a lovely selection of hot and cold foods

i ordered a meal for my daughter on room service which i paid for at the bar

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

were room service items left outside our room, from the previous occupants, during our stay

least on a sunday)

ordering room service via the app was really convenient

lovely walk in shower and bath. free room service for breakfast

only wish there was room service

no room service - kitchen closes too early

room wasn't until 4 30pm , pillows , room service took over 1 hour

room service was also amazing when needed and the hotel was so gorgeous

bathroom shower did not drain properly and room service app didn t work

limited selection of room service food

we then ordered room service so no need to even leave the room, a much needed

staff and room service staff are fantastic, but sometimes it took a few tries to get through on the phone

view from room, friendly staff, helped us with any queries, easy parking, tasty breakfast, good room service menu and delivery

was a little off, had a 'stain' next to the loo roll holder in my room, and the room service/rubbish left outside of the rooms was there all day

they didn t have room service , also the quality of the breakfast.

room service was only 4 charge

no extra costs for room service, but staff tried to charge us twice for the food delivered

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

the food at the restaurant was excellent quality and reasonably priced and room service is available

breakfast was excellent, my wife had room service and no tray charge!

the hotel has a secure underground car park if, like me, you drove to the hotel

reception service is warming. room service is also good.

having to find staff to pay for snacks etc and to ask about the room service

breakfast was particularly good as was the food available on the room service menu

room service very poor

room service, car parking, terrace, soundproofing.