no room service, no house keeping

no room service even covid almost end and they could do that in a safe manner

marks on the carpet due not doubt to sus[enson of room service and allowing guests to get

room service at all-including housekeeping and no information about this

not a room service for snacks especially late night

we had a room service meal which was delicious

breakfast was included in the price and was able to have this as room service at no extra cost

he lecture we went to lasted longer than expected and we hadn't eaten )as

we had to get room service at 10 pm

had lunch, breakfast and room service dinner during our stay

no kitchen or room service

meals/ room service was tasty but quite expensive

we were told that there was room service available and

i called before staying and i was provided with information that room service was available however we had to collect

no room service available

room service excellent

room service was free of charge and food exceptionally great

no room service sunday and not light lunch option, only set full sunday lunch.

to order room service but there was no phone in the room

there was room service available and staff were all very nice

just they don t have room service after certain hours.

room service breakfast was 20 mins late

room service menu was great, however a variety should be considered.

terrible late night room service

called twice on the phone for room service to order food and nobody answered.

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

beautiful room and hotel! great breakfast and great bar too.

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

the staff were incredibly accommodating from an early check in through to the evening close down

watching the river with a bottle of red and lovely bar snacks

room service was prompt but my poached eggs were like bullets and i didn't have time to send them

very friendly staff room service at 10pm

the bar and room service closed a little early

requested room service for dinner

room service was 7

we arrived in the evening, so choice of any room service was limited, apart from meals from main menu, needs a bit more choice

i was advised of a tray charge of 4 which seemed excessive for room service

room service meal was very good and the lavazza coffee machines are also first rate

we ordered room service

also the phone didn't work for room service

location, facilities, room size and room service.

i used room service for an evening meal, and this was delivered in good time and still hot, and the choice

rooms were clean and room service was very efficient

breakfast was good. restaurant and room service were on point. indoor pool. reception was warm.

for breakfast explained it would be room service due to coronavirus hsve us a firm to make our breakfast choices and we wasn't given

parking facilities poor

also lucky enough free parking was available at the time

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

a mini bar and snacks obviously to buy

didn't take anything, honestly :)

additionally, there was no 24-hour room service, no staff available at reception to address complaints, and no breakfast was served

there was room service every day also if you wanted it

room service came did not return to each day so did not have new beddings or towels for the 3nights

room was comfortable, and an early check in was not a problem.

comfortable nights sleep and free parking

room service was very good, although could have used greater selection

room service, wish i knew before it was too late as i like to have a snack to the room.

room service curry was excellent, and service was very prompt indeed

appreciated the room service and the parking

no room service

ordered room service and it was lovely

huge thanks to the receptionist who was so lovely and kind on friday night and who brought me room service

sky tv was a welcome addition , tea and coffee facilities were v good , room service food was delicious

room service for food

no room service for food after 10pm but fully understand there are national staffing issues.

was fine, but as it was room service that we had, it would have been better to have had the full english brought with a lid

excellent customer service at check in/out, and room service

room service was convenient

was no information provided in my room about services provided ie room service, number for reception, when and where breakfast was served, when check out was, tv

was great getting room service too and the food was

room service: one order of fish and chips, no drink: 25 pounds

also the room service was really

coffee machine and snacks llittle blue guide book was a great help for explanations, facilities, room service, etc rooms are good a size and clean, and beds are comfortable

and they had room service

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

breakfast with no continental option in the restaurant but apparently available as room service

room service was lovely polite and helpful, so was reception staff

i went to the bar and the lady there said i'd be able to order room service via the app

limited options for room service and food after a certain time.

staff kindly brought us room service breakfast in bed after we had been out and had quite a few drinks the night before

is a simple hotel, nothing fancy, but the facilities are modern, clean and provide the basics in room service, restaurant breakfast etc

room service only suggested uber/deliveroo

though breakfast is available) and no room service

que no ofrecieran room service

provide room service although not a huge range to choice from

very handy m&s if you want to grab some food rather than use room service

late check out and late availability of breakfast

beds, room service every day, nice bathroom, good wifi, decent breakfast and very friendly servers, esp

room service was a bonus as

the food let the place down - i had fish and chips as room service - clearly frozen food cooked through

decorated, close to pub and food, great room service, quiet rooms, excellent in room snacks, tea and coffee facilities, helpful friendly

my 3 night stay at the greyhound, lovely helpful staff, clean rooms, comfy bed, room service ud83dude4cud83cudffb, amazing breakfast

the food is amazing, and full restaurant menu is available as part of room service which is great

are no staff members to provide room service or help with luggage

to order room service you first have to download an app onto your phone

no room service request card in room

short staffed no instructions in room for heating/air conditioning, sky tv, about the hotel, room service

i stayed with mu kids during our christmas holidays and we all feel very much at home

staff, breakfast, price, and free parking

real ale at the bar as far as i could note

wifi works well in all areas

nice menu in the bar for dinner with lots of vegetarian options

we were out all day the only issue was that the restaurant closed at 8pm and we couldn t get room service so had to order

night very long wait for room service

i understand the restaurant is separate from the hotel but the room service menu wasn't great

no answer from room service or reception on sunday morning

this was still more than acceptable - cleanliness and room service are impeccable

denise at reception, tyler in the restaurant & louis on room service are always a joy

room service was excellent and breakfast was really nice

room service menu limited no mini bar night light in bathroom cannot be turned off

i ordered room service and it was also very tasty and great value for money

every single member of staff acknowledged us at breakfast with a smile and a good morning the room service was fast and excellent quality

in the bar if a table could be found in a very busy pub enviroment alternative we were offered room service

room service didn t remove my tray from outside of my door, so bought it down myself the next

the room service tray we left outside was there for ages

i ordered it as room service, and it was well presented

i didn't use the qr code, for room service

we had room service for breakfast and a lovely selection of hot and cold foods

having to pay for room service before the morning because i hadn t left a credit car tab open

criticism - could not get through to room service

the bed was very comfy , the room service was good and staff very helpful .

classic stylish hotel :) rooms beautiful, view to the gardens, room service very nice :) breakfast amazing and a fine dine restaurant is great

parking, friendly staff, fine pub-style rooms with excellent coffee/tea making facilities

friendly bar staff

food in the bar was amazing and very well priced as was breakfast

the staff were ever so friendly and the room was excellent. plenty of parking as well

continental breakfast included in the price was good quality

over the room service

nothing. would have loved room service being open after 11pm for food but that is not a problem

matress too hard room service didn't clean the room properly

room service meal lovely as was the friendly gentleman who brought it up to us

room service was slow but the hotel was very busy due to rugby

room service was excellent and so was the pizza we ordered

arrival we ordered a pizza on room service which turned out to be the best pizza i tasted in a while and me and my partner went

free room service and the food was outstanding

was able to park over the road , but would have liked it made more obvious that parking was on street parking

parking.

room service food was first class

the room service food was delicious

), great location by the station and the room service food was amazing

very comfortable bed and a really spacious room. delicious room service food.

not a lot of hotels in the area serve food, let alone offer the full menu as room service

room service food was adequate but then its always better to eat at the restaurant itself if you

room service food was delicious

the room service food could be a bit better, tasted a bit bland.

i did not have breakfast. first class lunch room service first class staff

the staff is wonderful from checkin, breakfast and ordering room service

room service was expensive and came late but was still nice.

room service was only 4 charge

visitors noise all hours of the night staff didn t answer at reception or room service at

view from room, friendly staff, helped us with any queries, easy parking, tasty breakfast, good room service menu and delivery

staff and room service staff are fantastic, but sometimes it took a few tries to get through on the phone

odd was how difficult it was to organise for the breakfast i had paid for to be delivered by room service

despite the room having a phone for room service, it wouldn't have been accessed from the bathroom since it's near the bed area

the other food i ordered during my stay via room service was nice however

we ordered room service when we arrived we was quick to arrive and tasty

choice and freshly cooked breakfast, good room service

we ordered room service which was delicious (all done via the super cool young's on tap app) plus we enjoyed (+)room was not only beautiful, comfy and a nice size but the perks of room service and the mini bar facilities were excellent (+) flexible room service (+) we had room service which was easy to order via the app (-)room service, no fresh milk in morning, breakfast was bad cheap streaky bacon swimming in fat ,

excellent wifi

a really warm welcome in the very inviting bar area

the bar and restaurant area is a great place to spend time, and the dinner options are to a high

slow wifi

staff attitudes at check in, cleanliness, room service staff when our of their way to

the room service were all nice and professional too

no bar or restaurant, could order room service but only one chair with the dressing table!

were very welcoming and polite and the rooms were clean well decorated and comfortable we had room service and the food was amazing and brilliantly priced

eakfast)

ordering room service via the app was really convenient

lovely walk in shower and bath. free room service for breakfast

only wish there was room service

least on a sunday)

no room service - kitchen closes too early

room service i ordered was excellent, delivered beautifully and quickly

room service good

room service was good and very happy with the fee for a late check out

should extend room service menu to bar

have stopped serving the room service menu in the bar which is a shame - i love the burger on that menu, but don't want to

limited food menu and room service would have been a nice touch but didn't ruin our stay

arrived late evening and there is no restaurant, pub or room service available for a meal or snack

no room service

no other food options for any later - room service etc

restaurant closes early and no room service for drinks from the bar

room service was excellent

from reception service to room service, my guest experiences were completely flawless at the hilton croydon

curry room service was very poor

the room was unbelievable, ordered room service quite late, the food was great and staff very accommodating with our drinks orders

as well as room service through the night