tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

room was on the ground floor it was warm and clean and we had daily room service

it s not she said there is room service

at the bar to order drinks for 15 minutes and was told that the staff member had gone to do room service however i then saw him coming back eating a plate full of food

facing river, facing town and there is room service

clean friendly good breakfast room service

i liked the morning breakfast and the room service

ney, cheese, full fat yogort) no mini bar in the room or room service, i had to order from uber croceries at

no room service even though their is a restaurant down stairs

items to the bf menu would be great

just a tablet with a qr code - no instructions on how to use it to contact the front desk or room service

we had room service for lunch which was very good as was the breakfast

i had a drink and then retired to my room and phoned for room service about 7

service in the bar was poor, i sat waiting for over half an hour to be served and gave up and had room service in my room

breakfast room service did not arrive on time which made us rush a little as we had to leave for an

and room service was good- there was enough tea coffee and milk and sugar even safisfy my husband (he

great location with parking

parking was plenty at the back/side of the hotel

bar very comfy with the staff really helpful and pleasant

lovely atmosphere in the bar

hospitality tray

had room service too for dinner

a where i'm from) which was nice and very enjoyable

could eat that club sandwich every day);

food, cozy, service. nice room. decent size. room service option. online ordering.

convenient location, late night room service that accommodated our dietary restrictions

room facilities were great and room service prompt and courteous

for room upgrade which was given excellent with room service that is efficient breakfast offering general store items for back up spa was

room service was also far better than expected

staff, super quiet and comfortable, easy check in and out, excellent location to terminal 5, best room service and fish and chips ever

not much choice for late room service.

decent room service menu and stress-free service

room service was outstanding food still hot the spa was very clean and relaxing had no issues what

room service breakfast was very bad cold burnt toast , cold coffee, warm jam would not tecommend

the room service and the meal and snacks you could get

ordered room service on arrival and the food was delicious

couldn t get a hold of room service or the front desk for a really long time

comfortable room, fluffy towels, fluffy pillows, great room service

really great other than the add-on of 5 pounds to my room service meal for something they called tray

love the short walk to the terminal staff were so friendly room service very tasty

we had room service and that was very good

we ate breakfast and had room service from the restaurant

ordered 2 chicken supremes and 1 arrabiata pasta through room service for collection

rgot to get her name) was so warm & welcoming when i ordered my room service

room service, front desk and restaurant don't answer phone if busy at front desk or

the room service menu after 11pm was very limited but otherwise you couldn't fault them at all

food was over priced, not enough options on the room service menu either

i got room service which was pretty good

room service meal was cold and tasteless.

one down side was that there was no room service available when we arrived at midnight even though it said it was available 24/7

the room service we ordered was delicious

that room service is limited choice

the food from room service was excellent

fantastic room service dinner and lovely room

additional fees for room service

very easy to get to and from the airport in the early hours of the morning room service had lots of

clean space pod system to lhr early breakfast room service

easy to access early breakfast option room service

cosy hotel yes it is old but the room was immaculate clean , food room service excellent and staff great, i would for sure return

to the airport, they had shuttle buses running every 15min to the airport for a 5er room service was cheap and tastie and the aircon was

we had dinner on arrival and room service on our second night, the food is lovely

room service on the other hand was

there are no freebies and you have to be careful if the room with both the bar and room service as there's lots of add on costs

food was really good at terrace and room service

surcharge for room service is a bit pricey

i found bed bugs and room service didn t clean up

but, i did have their amazing cheeseburger and a cocktail from room service and the friendly staff let me break into the breakfast just a little earlier than the

i had travelled for over three hours and was ready for a rest, i ordered room service for food, on picking up the phone it was disgusting, sticky, full of dust and a hair

in addition i was disappointed that even though room service was available, when i wanted a full english breakfast to be brought

the wifi signal was very unstable

great staff. quick and tasty room service. easy connection to airport. ideal for access to t1-4.

we travelled with our pet and they were fantastic we ordered room service too ot was fab

the room service menu could have a could have simple meals such as pizza, burgers & dessert.

room service, food was nice and timely

room service man was friendly, helpful and chatty

clean and comfortable, had a very good restaurant with a good selection, fair prices and good room service

not a problem i guess but i felt bad leaving so much waste - i ordered from room service so you just tick what you want but it doesn't tell you one tick equals 6 rashers of

i enjoyed room service, food very tasty and fresh

room service is great

- excellent room service if you prefer to stay in

very nice room. comfortable and loved that it had room service. very nice for the price.

that we couldn t get room service other than pizza

reception and room service hardly picked up when called from the room

and room service were superb, clean and large and extremely comfortable

decent restaurants and bar next door and room service from the restaurant

checked in at 10pm and whilst we appreciated the restaurant was closed, there was no room service, which for a hotel located at an international airport was disappointing

room service and breakfast.

room service was worth ordering after long travel even for an additional 5, a beautiful

roomy, modern, clean . good room service fishnchips beer. friendly

the information was inaccurate regarding 24 hours room service

no room service

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

st importantly) and the rooms are just top notch

oh and parking was also included

the room service for dinner was great

the staff were all lovely and room service is 24h and excellent

excellent breakfast and a good room service menu

would answer call for room service, we had to go down the the bar in pjs to then pay 6 extra for it to be sent to our

all good, from check in, room service and the ease

booked room as it was close to terminal 2, had wifi and private bathroom

no tv or wifi by arrival

had to ask for the wifi

was offered wifi but didn't use

clean and tidy rooms with shower tv,microwave and fridge free wifi and parking.

clean and room service was good

room service menu limited

there was a delay in answering room service but food arrived in no time

the limited room service was excellent

room service could be a little better

great decoration + quick room service

only thing was the price of the food in the restuarant and room service was high - good food but still

room service was a little expensive but to be expected.

room service isn t that great.

lots of halls full of sheets and uncollected room service dishes.

helpful staff smelled amazing ideal location room service fantastic meals were fab amazing

great room service and reception staff were very efficient

was exhausted to the moment i stepped into my room everyone was very friendly and professional room service staff were amazing and explained in details the process

tried to get room service during the night and was very limited selection and also found there was a language

room with view of runway had room service lovely meal as was to tired to go to the restaurant staff at reception were wonderful

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

they didn t have room service , also the quality of the breakfast.

room service was expensive and came late but was still nice.

facilities room service the staff except check in lady at reception was exceptional the decor

had everything we needed, ordered room service, arrived quickly and was tasty

was a little off, had a 'stain' next to the loo roll holder in my room, and the room service/rubbish left outside of the rooms was there all day

the customer service and room service were really friendly and professional

everything especially the pizza in room service

after calling to order room service for breakfast, i could not get a hold of the restaurant staff for 45 minutes

room service stops too early

m) and the kitchen had closed so i couldn't get food via room service

love the room and room service food. and the breakfast was fantastic.

that evening i ate a very tasty burger via room service

i liked that there was decent prompt 24 hr room service and the hotel is convenient to heathrow

24/7 room service, i ordered at 1am after i arrived from a long flight and it was quick and delicious

steak and lobster was delicious as always and the breakfast room service was wonderful

arrival we ordered a pizza on room service which turned out to be the best pizza i tasted in a while and me and my partner went

room service was excellent and so was the pizza we ordered

free room service and the food was outstanding

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent,

it has a spacious bar and restaurant, plus attractive beer garden - which is a real sun trap

comfortable place to stay room service available which is a bonus while dining areas are closed due to current restrictions

always, good size room and prompt room service, good location and would like to thank all the staff, from reception to house keeping

bar and room service closes early

the room service, shower, bed, breakfast

we ordered room service on the first night and thoroughly enjoyed the food

room service was quick and food was very good

room service pizzas 10/10

om service) but we were not offered the service right away instead i needed to call and they took

to departures great amenities quite clean very welcoming staff both at front desk and in room service

chicken masala top shelf, even at 10pm via room service

the bathroom and bed were fantastic, room service was great and affordable and the staff at check in (abigail especially) were very (-)when i needed a hair dryer, room service did not answer. (*) breakfast offered great options and the restaurant & room service was delicious (+) tv, beverages, iron and ironing board, fridge, safe and room service was available (-)thought 5 for room service was expensive on top of the price of the meal made a sandwich and fries 16 (+)available at 11am on day of check in, which was a nice surprise room service for the evening meal, was very quick and of a high standard all staff v polite & (*)same quietness in this room as i had in previous room food is exceptionally hot i have never had room service food delivered so quickly and piping hot my curry was outstanding and my fish and (-)the room service brought semi-cooked pizza and charged extra 5 euros for delivery :) (+)dinner via room service (+) our only disappointment was the quality of the food from room service but we should have made more effort to get a proper meal (+)though covid restrictions are in force; helpful reception staff ,clean tidy room , good choice of room service and tasty meal ,good value for

early check in to our room which was very much appreciated

stayed overnight - wifi good and close to hatton cross tube station which made a trip into london and getting to the

with self-service laundry facilities

wifi: available in room and fast tv: good selections on

i incurred am additional fee from the hotel room service for eating utensils

room service was excellent

food ordered through room service was prepared in a timely fashion, portion sizes were very generous and the food itself

also, the staff who served our room service was friendly and excellent

good room service

order our evening dinner as a family in the bar restaurant and have it delivered to our room as room service was wonderful - thank you

revise room service menu. staff friendly and helpful.

i called room service twice but there was no answer. sky sports in the bar but not in the room

very limited room service menu choices.

room service has alot of options

room service trays and rubbish were left in the corridors for the duration of our 24 hour stay

the hotel staffs from reception , foods and bar

room service is delicious, and you re even given a complimentary bottle of water

oom service) and room cleaners all are very helpful

staff, ordered room service didn't have to wait very long for the food which tasted

check-in; spacious and clean room; good selection of food for breakfast; room service every day; enough parking space on

room service is good. receptionist always smile on face.

room service every day

room service isn t available and there is no phone in the room

location, room service

weekend breakfast doesn t start until 8am, nor does room service.

staff were exceptionally friendly the food was fantastic - i enjoyed room service on both nights of my stay and i would very much

upon arrival we ordered room service which did take quite a while, but when ringing down they were more than happy to take

room service good

in a stunning location, staff were super friendly, room was amazing and super clean, and the room service food was superb along with an outstanding breakfast included

nice size tv with most english channels vending machine late check out for

staff, good wifi, comfy bed, and a clean room

wifi, comfy bed, good sized room, excellent transport links, excellent value for money, will

value, clean, free wifi and good connection

compact room, spotlessly clean, free wifi

excellent customer service and great facilities. extremely clean and wonderful room service

ood job it wasn t an emergency) had omelette for breakfast & asked for

with a hot bath and room service

we ordered room service one night which was great but there were no menus in the room, i had to google the

no room service or shop nearby

30pm so had to have room service

no room service after 9

we had fish and chips room service at lunch and dinner in 1907 restaurant both were delicious and really good social

listing on menu for room service could be better

the quality of room service was prompt

had asked for room service breakfast at a specific time as i had to reach somewhere in time

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

location, great room service, room felt spacious, nice breakfast

room service was extremely disappointing.

the room was well equipped and the bed was comfortable, room service was well presented.

down for room service but got no answer so i went downstairs to order

room service needs improving

room was right next to the room for housekeeping carts and room service staff

the indian and bar next door location good

tv working, no restaurant or bar open as advertised, bathtub but no stopper to retain water, shower had poor pressure

restaurant, but no bar for just a drink.

wasnt a restaurant and bar as stated

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

room service did not go in to our room after the first night of our two night stay

no room service post 9pm

the phones were not working so when we tried to call for room service, nothing

though food was great)

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college