delicious room service meals

room service was slow but the hotel was very busy due to rugby

who are always chatty and smiling, to staying in a comfortable and spotless room, ordering easy room service and checking out, it s all fab

the following evening we wanted room service because the bar was absolutely heaving after the game

over the room service

i think it was fine. any thing that was uncomfortable was rectified by room service.

was no room service

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service and even better

there is room service available until late

and room service is perfect

the room service was brilliant and the staff was easy to get along with

my passport, made a ukrainian refugee paying for everything including breakfast and charged room service for bringing it in

neat and clean. good room service. close to public transport

was very bad to much money for the room and not really friendly as i never got proper room service the worse hotel i have ever stayed at in my life and i like to go to hotels for short

he politely and diligently responded to my requests for room service

room service was poor - no one collected my card so i had to phone for it - no pastries, no spoon

tried to order room service but no one answered phone

to order room service you first have to download an app onto your phone

room was very comfortable and clear instruction of what to do with mini bar and room service

no room service - safe, television did not work

a 5-star property in the name of 3 star, kitchen staff was so accommodating for room

there is daily non-invasive room service daily, providing free water bottles, a fresh set of towels, and a quick tidy of the

states 24 hour room service but when i called down at 1am apparently they didn t provide any room service which

food from the restaurant was mediocre, to had room service which was excellent but the caesar salad i ordered was very poor, chicken dry, iceberg

we ordered room service and it was delicious

was no information provided in my room about services provided ie room service, number for reception, when and where breakfast was served, when check out was, tv

was great getting room service too and the food was

to have to load an app to order from room service

i called for room service they charged 2,50 even for ice

with covid-19 restrictions, there was no room service and so i had to empty my own trash bins and ask for fresh towels

bathroom shower did not drain properly and room service app didn t work

feel anyone should is stating should be a priority especially as they are no longer providing room

the room and the room service

room service was also amazing when needed and the hotel was so gorgeous

room wasn't until 4 30pm , pillows , room service took over 1 hour

my hair dryer did not work & i used the one in my kids

the price included parking

great location. comfortable bar and dining area.

excellent service and staff. nice clean rooms. plenty of car parking. fantastic breakfast

excellent, with ample free parking

delicious room service food

not a lot of hotels in the area serve food, let alone offer the full menu as room service

very comfortable bed and a really spacious room. delicious room service food.

room service food was first class

), great location by the station and the room service food was amazing

night very long wait for room service

no answer from room service or reception on sunday morning

thout cheese) was greasy as if the bread had been fried, so my wife only ate

room service, ham

no room service available after 9pm despite documentation stating room service was 24 hours

denise at reception, tyler in the restaurant & louis on room service are always a joy

junior suite with room service supper was perfect for relaxing given the limitations on going outside

every single member of staff acknowledged us at breakfast with a smile and a good morning the room service was fast and excellent quality

location was fab, rooms clean and comfy and had lovely room service

room service-- far to long a wait

room service wasnt available after phoning in advance and told thst it was available all night

od tables), room service food,

room service curry was excellent, and service was very prompt indeed

comfy beds, great leisure facilities, fab location ,super atmosphere, table tennis

room service, wish i knew before it was too late as i like to have a snack to the room.

the food was good which we had lazy room service,which was

having to find staff to pay for snacks etc and to ask about the room service

great food and wonderful room service

reception service is warming. room service is also good.

breakfast was particularly good as was the food available on the room service menu

the bathroom and bed were fantastic, room service was great and affordable and the staff at check in (abigail especially) were very (-)when i needed a hair dryer, room service did not answer. (*) breakfast offered great options and the restaurant & room service was delicious (+) tv, beverages, iron and ironing board, fridge, safe and room service was available (-)thought 5 for room service was expensive on top of the price of the meal made a sandwich and fries 16 (+)available at 11am on day of check in, which was a nice surprise room service for the evening meal, was very quick and of a high standard all staff v polite & (*)same quietness in this room as i had in previous room food is exceptionally hot i have never had room service food delivered so quickly and piping hot my curry was outstanding and my fish and (-)the room service brought semi-cooked pizza and charged extra 5 euros for delivery :) (+)dinner via room service (+) our only disappointment was the quality of the food from room service but we should have made more effort to get a proper meal (+)though covid restrictions are in force; helpful reception staff ,clean tidy room , good choice of room service and tasty meal ,good value for

for those that needed to wash there was laundry facilities available

good facilities like bar, restaurant, gym and laundry room

chose this hotel for the fact that it had a much needed guest laundry, as did one of the other guests we met in the laundry

was able to get an early check in at 10am which was greatly appreciated after 24 hours of travelling although the

the only thing i'd say is, i wish there were more food options on the menu and longer hours for room service

room service is very good and efficient

everything especially the pizza in room service

shroom risotto) and it was close to inedible- perhaps this was somehow

the customer service and room service were really friendly and professional

- room service took too long at night though - 30 minutes for a sandwich at midnight

no 24 hour room service

the room service was also very good and everything was cleaned and renewed to order and satisfaction

room service was prompt and polite

room service not great

really friendly staff, amazing breakfast, lovely atmosphere

breakfast was delicious

the room was excellent the food in the evening was really good the staff helpful continental breakfast perfect great coffee would definitely go back

was a good size and comfortable, shower had excellent water pressure, bar and restaurant looked nice although we didn't eat here

parking, friendly staff, fine pub-style rooms with excellent coffee/tea making facilities

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

there are nearby grocery stores, coffee shops, and a laundry, adding to the appeal

the bar next door was closed for renovation.. was expecting a bottle of water in the room ..

no laundry or local laundromat. no hooks to hang things on , no bowls for microwave.

they now have a small indian restaurant and bar attached

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

the staff were incredibly accommodating from an early check in through to the evening close down

appreciated the air conditioning on a 30 deg day and it had a fun vibe in the bar and patio area

the bar and breakfast area are beautifully decorated and the room was wonderful

we were allowed an early check in and we had to be somewhere in the early evening

breakfast was excellent, my wife had room service and no tray charge!

we gave up trying to get a room service breakfast when it was made clear we should've booked the night before

the food at the restaurant was excellent quality and reasonably priced and room service is available

no extra costs for room service, but staff tried to charge us twice for the food delivered

spacious comfortable room. quality bar meal. great value.

there was room service available and staff were all very nice

even tried our room service which was prompt

e room guide only gives an internal number to

i had room service both evenings and the service was prompt, friendly and the food excellent

staff were lovely, from entering the hotel, the food service, the bar service, the room service everything was just perfect

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

i was advised of a tray charge of 4 which seemed excessive for room service

the room service could have been better

we arrived in the evening, so choice of any room service was limited, apart from meals from main menu, needs a bit more choice

room service meal was very good and the lavazza coffee machines are also first rate

room service breakfast was 20 mins late

fter i had called to ask where it was)

check-in was a breeze, room service is excellent

just they don t have room service after certain hours.

the phone in room 508 was labelled 505 and caused a little confusion on night 1 when ordering room service

room service isn t available and there is no phone in the room

room service every day

check-in; spacious and clean room; good selection of food for breakfast; room service every day; enough parking space on

there was no room service

location, room service

room service meal was cold and tasteless.

the room service menu after 11pm was very limited but otherwise you couldn't fault them at all

i got room service which was pretty good

front of house staff as well as room service

lobby bathroom wasn t clean at all and smelled terrible, the room service menu was a little limited

the hotel staffs from reception , foods and bar

there was room service and the food was pretty good

slow dining room service. once it came the food was great.

supposed to be 24hr room service oh sandwich and ice

iron, ironing board, kettle and coffees, water etc, 24 hour room service

the room service food was amazing but very expensive

room service, exceptionally clean room/bathroom, staff was courteous and professional

i also ordered room service one night for dinner and it, too, was very good arriving faster than the time estimate

comfortable room, fluffy towels, fluffy pillows, great room service

ordered room service on arrival and the food was delicious

good room service

5 charge for room service

food ordered through room service was prepared in a timely fashion, portion sizes were very generous and the food itself

had room service also which was quick and nice

i incurred am additional fee from the hotel room service for eating utensils

to departures great amenities quite clean very welcoming staff both at front desk and in room service

room service pizzas 10/10

chicken masala top shelf, even at 10pm via room service

lack of choice on room service after 10pm

staff were fantastic. room was lovely, room service was great.

nice size tv with most english channels vending machine late check out for

the wifi the room the area and the bed and shower it's just above basic but nice

the check-in is at 10am but you can request a late check out

compact room, spotlessly clean, free wifi

get a window as specified on my booking, but it made up for it in being a larger room and got a late check out too

room service was good and the

superb quality, staff very helpful, speedy room service and sauna/ jacuzzi area included

24/7 room service, i ordered at 1am after i arrived from a long flight and it was quick and delicious

i liked that there was decent prompt 24 hr room service and the hotel is convenient to heathrow

this was particularly inconvenient when ordering room service

room service was 7

the bar and room service closed a little early

requested room service for dinner

only thing was room service qr code didn't work but not a problem

ice), and through to a voicemail, so i

location and room service

when i called reception for room service, no one picked up or called back on two occasions.

and tidy, marvellous experience , very nice food , very kind staff and very helpful, excellent room service

spacious rooms, clean and room service provided

great friendly staff, room service was excellent

i ordered room service because i arrived very late and it was good and quick

great value and room service timely and pleasant

helpful staff smelled amazing ideal location room service fantastic meals were fab amazing

fast room service with really nice food - i always enjoy to eat something good from their kitchen in the

room service slightly pricey

the guest discount in the pub was a perk too and we ordered room service one day which was spectacular

we ate in the restaurant the first night and had room service the next

room service brilliant

they did not refill some options after room service, particularly the included water bottles

no menu in the hotel room to order room service had to find the menu online.

that room service is limited choice

location to t2/t3 for early flights. modern and clean rooms. great room service.

a gentleman called kevin, who brought our room service, was lovely.

room, exceptional view, great bed, excellent room service, and a perfect location for walking to terminal 2

the room service we ordered was delicious

free room service and the food was outstanding

room service was excellent and so was the pizza we ordered

arrival we ordered a pizza on room service which turned out to be the best pizza i tasted in a while and me and my partner went

parking a few streets away

changed last minute due to some covid restrictions at a wedding; we were able to have a free late check out until twelve which was fabulous

there is no breakfast and no room service.

didn't use room service but choices seemed limited

also, 24hr room service was advertised but was told that snack would take 40mins to prepare

yes, room floor was not vaccumed everyday the room service was completed.

very limited room service

great decoration + quick room service

only thing was the price of the food in the restuarant and room service was high - good food but still

lots of halls full of sheets and uncollected room service dishes.

room service was a little expensive but to be expected.

when we called for room service, we were told we couldn t get it because there was one person on duty

very attentive staff, quick room service amazing facilities

room service took 2 sets of towels away each day but only replaced one

the limited room service was excellent

room service could be a little better

clean and room service was good