ranging for me to go to the local gym)

really good value for money and staff extremely helpful

good wifi connection as well

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the room was a good size and the wifi worked well

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not understand english well)---but we appreciated the gesture of a free drink on arrival (-) bar which was part of the restaurant, didn't serve my preferred night cap, brandy (-)traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area (-)no bar or restaurant. (-)lack of atmosphere, particularly in the evening. bar closed, no hub - bub. (+) mini bar too (-) there wasn t a bar area for drinks after a day of sightseeing (-) fridge there but no option of a mini bar or room service

breakfast and location are excellent!

nice room, clean, various breakfast and close to the city center

breakfast good, tasty, wide assortment, in nice room

breakfast was in a bar next door with bad service and a minimal breakfast

the bed was very comfortable, and the spa tub was great

a bar cafe next door with tables on the pavement

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

coffee at breakfast bar needs upgrading

service was very slow, order at the bar if you are in a hurry

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

breakfast was lovely and varied

the breakfast is served at your table and it is delicious and beautifully presented

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet and comfy place

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

luggage on rough pavement especially at night when you arrive, there is not enough light from the parking lot to the building, luckily there is an elevator

restaurant and ample parking

u should ask for) in the building

visit was out of season so the bar and restuarant that looked so appealing were not open

though they have free wifi which is not that strong

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

- parking - reception area

wifi did not work on second floor where i stayed

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

helped with the wifi and found me a restaurant that delivers to the hotel

clean free parking available nice views

breakfast was also good

hotel, great staff, continental breakfast was okay for us

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

breakfast was basic but plentiful

the breakfast could have been better - not a lot of fresh food.

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

outdoor swimming pool is clean and big enough to swim in it

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

the rooms were nice and clean, the pool is great

good but no kids meals before 8

the spa was not open when we stayed as we were out of season

30 staff friendly pool closed spa good but difficult to book

breakfast was pityful

a nice, clean room, a good breakfast

no breakfast served until 9:30, far too late for hikers.

nice breakfast, nice room with great view of the mountains.

breakfast started a little late (9.30) for the early risers, but worth the wait

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

needed to leave early the next day, but breakfast was not until 9:30 am

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

had to miss breakfast as it starts in the hotel at 9am

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

nice view but the breakfast was nothing special, no vegetables again.

free parking, breakfast, location

very friendly and professional staff, clean and comfortable room. breakfast was very good too!

looked like suites, good breakfast, guiet nighbourhood, easy access to m40, free indoor parking

poor wifi signal.

there was a bar but it was closed all the time

was very cold at the main space at night

nice pool, pleasant staff. excellent gym.

no shower facility by the pool

r a payment) and offered more treats the jacuzzi at the spa the beautiful bungalow we

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

breakfast is lacking (i

breakfast was incredibly delicious and the staff super friendly

the breakfast was also great, we especially enjoyed the (homemade

breakfast copious

the breakfast was delicious and we were able to leave our bags during the day while we hiked, which was

good location nice breakfast

breakfast

very well located for our purposes, very cheap, nice breakfast, i will come back.

breakfast not included in the price.

friendly staff, and accommodating my need for late check

adjoining rooms for the kids as well

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

no complains. perhaps the gym could be somewhat better equipped.

one of the plates in the snack bar was quite low quality for such a place.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

gym was nice and clean

and great breakfast

the courtesy of management due to a late check out i didn't fully comply

great location for shopping and costco trips. nice facilities. clean. good breakfast.

breakfast was excellent

it has a small but very well equipped fitness room

breakfast, location and stuff

breakfast was delicious and filling

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

really good breakfast

very friendly manager and breakfast room staff

decent rooms and wifi

helpful staff, clean and good wifi

wifi was not good. didn t work most of the time.

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

in the summer there is an outdoor pool

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

beautiful views, a lovely terrace and an amazing swimming pool.

peaceful, nice pool, close to mountains and town. good parking - free!

lovely pool and garden area

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant and a coffee in the adjacent

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

only croasan or tost but tost you must to pay because is not include in breakfast

concept of double stage lodgement with 3 rooms and small kitchen was interesting

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

warm welcome bar and restaurant on site.

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

staff is very supportive, and the rooms were super clean and every day we had room service

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

wifi was stable.

fantastic spacious, secure outside parking area free of

wifi a bit slow

very nice and helpful staff, beautiful swimming pool and park-like surrounding area.

very clean, extremely quiet

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

free garage and outdoor parking

some problems with the wifi although they were resolved successfully

parking sensors don't detect them which resulted in one gouged alloy wheel

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

finally logged in to unsecured wifi from restaurant downstairs

the kitchen had nice appliances

were nothing in the kitchen for the short stay

kitchen was not well equipped at all

better equipped kitchen. a kettle and pans would have been great

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

from the room you get a glimpse of the golf course

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

not possible to get a coffee until 11 when the bar opens

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

coffee / drinks bar appeared to be permanently closed

mini bar with fruit juices, water and can drinks, replenished every day

breakfast was very good,

very clean, great breakfast

fantastic breakfast

comfortable room and beds, nice bathroom, good facilities (but we didn't use the pool nor the gym)

24 hours gym

the breakfast is

fantastic gym,

spa is not included in the price and children are not allowed to enjoy it

late check out mas tarde

very good and cheap food from room service

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

good staff, bar food was ok. rooms very clean. gym was ok

room service is supposed to be 24 hours but when i ordered at 5am it's closed

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

no facilities ... no gym ...restaurant has limited menu

breakfast was delicious

very nice and varied breakfast

room and breakfast

i enjoyed the mini bar in the room

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing

like really smooth wifi, which is not so common

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

bad wifi conection in to the room

there was a gym

she also help me to get vegetarian meal at breakfast after im asking for that

great price as continental breakfast included

breakfast was very good and with large variety

coffee not good at breakfast

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

breakfast was very good

pretty good breakfast, complete and a good value for money.

breakfast was good and the price was very good if you think on everything that the hotel provides

breakfast was great and really helpful staff

no bar or restaurant outside breakfast hour

staff were helpful with early check in and taxi ordering

i like that they let me had an early check in to the room

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

the spa was wonderul used it the day we were leaving, was quote 'wow' never felt so relaxed to go home

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness center

prices at the bar where extremely high. 8euro for 330 ml local bear.

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm the reception staff was very bad and treated

wanted to have massage but the spa was closed

they upgraded our room and let us have a late check out without extra charge

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

excelent wifi

room was clean and tidy every day, and the wifi was fast

very friendly helpful staff, great price, good wifi.

the breakfast was varied, with choice for healthier options

the roof top bar and service was excellent

the pool is small.

wifi was really really slow

are sure that rooftop bar and pool are great but unfortunately closed as we visited hotel in march

it doesn t a gym, pool nor a bar.

were very nice, and we could get an extra bed in the room as we are travelling with 2 kids

more of a lounge bar area and snacks

bar and restaurant only seems to be available from 1pm to 4pm which is strange given most people in

the staff was excellent and the breakfast was one of the best we experienced during our 60 days in spain

i would love to have a coffee machine at the property and the gym open earlier than 9am.

gym needs to be reserved in advance in order to use

gym was out of service

easy check in, friendly staff, good internet, good gym, clean.

late check out

hotel suited us really well however the pool water was very cloudy and tasted salty which was a bit 'off putting' but it was lovely to have

clean room and great ameneties. good breakfast and nice staff.

could not get connected using the wifi.

good wifi connection, spacious room and comfy bed.

we had a problem with wifi, but finally we could change a room and everything was ok.

nice gym

room service

no 24 hour room service but that's being picky!

only room service available for food on night of arrival due to dell occupying the pelicano facilities

able to check us in the front desk staff were amazing they helped us to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the

gym is very small and some of the equipment didn't work

great location, super service, friendly staff, great bar and restaurant

drinks served by pleasant bar staff

we could eat whatever was in the bar

the weather wasn't great so to be able to have dinner and breakfast there was so

for a coffee and was told the bar was closed at 5 o'clock i had to go down to the cafe down the road

pool bar could do with updating but that's being a bit picky..

thirdly - and the big one for parents with a young kids on a stopover night before travelling - it is not possible for kids to have a swim in the pool

we had one day at the warner park , i made a sandwich for my kids, i left my bag on the chair at breakfast, going to toilet and when i came back the waiter ,

great place to stay by the train station. offered a low price early check in

very friendly staff. extremely clean room. room service was great. we had a very pleasant stay.

triple room was spacious, our kid s bed was set up beautifully, with a little towel and kids shampoo, lotion, etc

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

triple room was spacious, our kid’s bed was set up beautifully, with a little towel and kids shampoo, lotion, etc

we had two rooms set up for a family - one large triple room for our kids and another king-size bedroom for the parents

small downside: there was no liquid soap in the bathroom, and no soap dish for the bar soap, so the area near the sink got a bit messy

thin their cleaning time) but they did not come

poor wifi connection

drinking or smoking/vaping around the pool, but not really an issue as bar and seating right next to pool instead in relaxed

also kids on the rooftop is a massive vibe killer

no room service after 10pm

the breakfast selection is really good and delicious

breakfast is a must try and

nice bar area, comfy beds

i can think of except for the fact that there is no sauna, fitness room or swimming pool, which i knew before booking

room was tiny. wifi very bad

the wifi was great and the shower was fantastic... that's about it

the wifi functioned well

no room service available

no bar or room service

booking day and we haven’t received any prior information: this was a high expectation for our kids after sightseeing the whole day

staff not very good english no communication on wifi , where room was and no breakfast details and no information that stairs out of order had to

and just a heads up this pool is in the fitness area and is not necessarily a 'fun' swim for kids

my kids were disappointed

room service menu does not offer breakfast options

room service was very efficient and friendly, everything i asked for was delivered in a timely

location, 10 min by tube to the center, rooms are comfortable, bathroom is clean, there is a gym, also the bar and food are good

wifi speed

breakfast very close to the stadium and to the metro station clean and modern rooms friendly

room service never took too long