sconnected constantly and had to use my data), and hopefully the

gym has three machines, breakfast is good, but normal

location, beautiful architecture, spacious rooms, friendly staff, great breakfast buffet nicely decorated for

breakfast is amazing

gym is very basic and small.

the bar is great too

wifi was in and out, breakfast was expensive and not many gf options.

no room service and the bar had no atmosphere

great location, good room service, reasonable sized rooms and very clean.

great location, quiet, clean, gym, lemon water at the front door, great view from room, really helpful staff

breakfast

very good staff and especially helpful to us for early check in

excellent room - spacious with lots of light. friendly staff, good breakfast. excellent location

we appreciated the late check out hugely and look forward to returning to hotel orfila

location and excellent breakfast included. big clean rooms with turn down service.

the bed is very good and breakfast is delicious! warm and helpful staff!

cleaning staff and bar staff too

luz our housekeeper she made sure our laundry got done under the gun excelent kind multi lingual staff at front desk busy noisy property

the location, the laundry

comfortable bed and pillows, nice room service

the bar (with local cocktail) was a highlight

the room service people were truly kind & helpful in anyway they could, which said a lot about their

they have a great outdoor bar and terrace space to hang out

the breakfast is delicious and you have a lot of choices

good wifi

my room was above the terrace bar so it was noisy in the evening.

wifi was pretty slow and didn t work great at times

should be better for a 4 star hotel of that price range: no mini bar and no possibility to order drinks / snacks after 5

bar or restaurant

amenities (gym) and dining were what we were looking for.

i wasnt told where the gym was or what time the breakfast was served

unfortunately on our departure morning the bar was not only understaffed but the woman working was perhaps there the first time

nice little bar downstairs, good house white wine

ordered dinner via room service as i was working, and after an hour it had not arrived

was no room service one night because apparently the restaurant nearby was undergoing alterations

no gym

gym available

spa is pretty small, mostly a pool and a sauna; no cold plunge.

gym was small but enough to get the job done and the spa was also lovely

small confined pool area and quickly gets crowded

offer a buffet breakfast that is pricey but so convenient and delicious

the spa is stunning and calming

palestra / fitness room very poor !

fitness equipment are only treadmill and cycling machines the food is not that good and food

no weights in fitness room

minibar, tv, iron, and laundry available

the fitness room had only cardio - could do with some free weights

there was also no wifi when i arrived but they fixed it the next

clean, a/c in the room, small but tidy, close to metro station, good wifi.

good wifi and ac

wifi

wifi was working well

water in the mini bar would have been welcome

excellent breakfast in a quirky bar area and close to the metro.

hotel does not have a bar but you have your fridge in your room

the bar lounge and restaurant are extremely high class and are impeccable

perfect and yummy breakfast

exquisite tapas and an open bar in a lovely lounge with two balconies

the staff and with dry the best cocktails and cocktail experience i have ever had at any bar anywhere in the world

location good gym

they need to improve the food options for the breakfast.

had our breakfast in room

breakfast and breakfast service

satisfactory, we loved our room, the service from the front desk and concierge, the bar (mainly from the lady with the glasses) and the attention my child received (small gifts and

location. bar and ambience is the best

delicious breakfast! highly recommended

clean, modern and affordable. nice staff and breakfast buffet

v was a huge bonus as kids were able to watch cartoons in english and we were able to watch movies at night

the only thing i didn't like is that you don't offer room service for breakfast.

quiet room, good part of the city. really good breakfast, healthy choices and good for kids too

the pool are was a bit not good as in location, and it was not inviting

gym was closed almost my whole stay

you can ask for a late check out for 10 extra per hour

the moment there is some construction work taking place over the pool area, it s a little noisy but not intolerable

everything was excellent. comfort of room, pool and breakfast was amazing.

fi in my room) was poor.

wifi don't work well, there were a lot of faults, with the following message weak network

besides, hotel doesn t provide any room service as it serves breakfasts only

old-fashioned in the best sense: bathrobe, slippers, laundry bag (so rare these days) (+) also laundry close by (-)noisy due to rubbish collections during the night, late laundry truck delivery to hotel

wifi was really bad.

staff were great, the bar & food was great, the room was great, the location was perfect

internet works really well and the breakfast is good

the breakfast was really very good and the location was excellent

all the rest excellent incl room service sandwhich , and excellent duero white wine

room quite small for a family (2 adults and 2 kids). the room was smelling very bad.

location, early check in, staff was very attentive and polite

staff, location, the room, the breakfast

is amazing, small hotel with beautiful garden where they serve breakfast

breakfast exepsonal, one thing that i did not like were the pillows, but i asked to chanded them

staff super friendly and helpful. good gym.

knocking on the door by room service on a room down the hall woke us up a couple time one of the nights

the bar at the hotel is basic and cosy which i like

lage, early check in at 0730 am with € 45 charge

liked the location. staff at breakfast and at the bar area were super nice.

the bar and restaurant on site are fantastic

we walked to the cultural attractions, plenty of interesting shopping nearby, restaurants - nice bar nothing to complain about and value for money it

you can find taxi stands, subway station, gym, park, attractions, very good restaurants and very good shopping at walking distance

the hotel bar and restaurant downstairs were both equally excellent

selection on breakfast menu breakfast should be included in the price beds and pillows were

very good breakfast

only bad thing was the room service call centre they don't speak english , but also the reception staff was helpful to

great breakfast, also had a lunch and dinner at the hotel, quality food and reasonable price

excellent breakfast in a very pleasant setting

the space in the room is also super comfortable for the kids to play around

i also would have liked if room service was 24-hours

perfect location, comfortable, excellent wifi.

wifi not very good

location, flexibility in booking, room service

location. wifi good. quiet. room high ceilings. ac worked well. has all the amenities

very clean and early check in!

jacuzzi and gym are very small (but anyway these are not the selling points of the hotel) during the checkout

are well decorated, breakfast very nice, top floor pool was nice in summertime, massage at the spa was amazing (tou have to try)

staff -all, with no exceptions- hotel pool area neighborhood

the spa and gym were great although i did not have time to use

the buffet breakfast served at the restaurant has a great variety of different foods

did not have extra activities like a swimming pool that i was expecting in a five star hotel

t and cold food, fruit

the door man was also so welcoming and helpful as were the bar and restaurant staff

breakfast verity could be better

had breakfast went out

our room was the perfect set up for a family with 2 kids

nice bar /seating area downstairs

helpful staff, nice/modern boutique hotel, good breakfast, close to shops in salamanca

we ended up having our 2 kids (14 and 10) stay in their own room on the same floor as of but it was very nerve racking and

wifi was weak!

wifi was excellent throughout our stay

great location, comfortable and clean room with good wifi connection

elevator to 4th floor, free wifi

to centrum 5-7 minutes by walk,you have a chance to get rest when you tired, staff was good,price,wifi level

room was big and clean its well managed and they also allowed us early check in , without any extra charges

friendly welcome and reception staff were super helpful (early check in, use of pool on last day) - thank you

the pool, i mean

penthouse suite is next level, as is the pool bar and location.

a roof top terrace with a nice refreshing pool, sun bathing area, a spectacular view over the city and a hip bar/restaurant with normal

the roof top bar and pool looks incredible nice

very friendly staff, they allowed me early check in without any question or cost

there is a bar next door, with loud music till 2 am in the morning :-(

assigned room (room 101 as i recall) is located directly above a gay bar that played loud, rhythmic music until 5:00 am making it impossible to sleep well, if at all

just a bar next door quite loud at night

shops, restaurants, bar - just 5-10 minutes

apartment was spotlessly clean and had everything you need including kitchen cleaning materials and all utensils with a proper kettle as well as a coffee machine

kitchen area very small , but did what we needed

comfortable beds, very functional kitchen, modern place

the apartment”s interior design was very tastefully done, kitchen was very well equipped

kitchen well-equipped

so friendly and so helpful to me and my kids

con is that they don t have a spa but there are plenty of places around that you can go to for that, it s in the perfect area

great location, friendly and professional staff, cute plunge pool

hotel with 5* should offer swimming pool and better equipped gym.

these business hotels like to put a bathtub in the room which takes up at least 3 sq mts of space which, if there was not a bath, would be additional in the room space

large 2 bedroom apartement, nicely decorated, modern, fully equiped kitchen, tons of amenities in the bathroom, large living room, large smart tv’s, great bedding

housekeeping inefficient in cleaning, omitted lots. didn't bother with the kitchen for 3 days

the cleaning service do not take care of the kitchen at all including the cutlery and dishes during the complete stay in the residence that were

gym was great but very small and hot

style was great fun bar big bright rooms nice people great location

hard to say, guess the gym was small and a sauna or heated pool would be in winter a great

there is an enviting bar and lounge area in the hall and the staff is very friendly and makes you feel welcome and

breakfast overly expensive (did not take it) limited facilities (no gym, no swimming pool...)

), the other end has a hidden bar featuring a leafy wall lined with chaise lounge where guests could bake in the sun at their

specially all room service staff

gym was ok but a treadmill would have made it ideal

we did not dine in the hotel because it was fully booked for the night we wanted, but they had a bar with great views and a lovely atmosphere

the rooftop bar and terrace is beautiful with the most stunning views of madrid

water and coffee with an electric kettle (very rare to find a kettle in a hotel in spain), gym size was adequate and very clean with water and towels

the breakfast was excellent, had all types of options available, including for little kids

i like the small gym, the room was good and servicing of the room was good, i was put off by breakfast last time i

they give you a free drink on the bar if you choose not to get the room cleaned on selected nights

no gym, a bit noisy when facing abascal street

i really enjoyed their spa

beautiful rooms & excellent breakfast & restaurant. very good service too.

gym 24/7, smell all around the common areas, service and staff were so helpful and profesional

pillows aint comfortable and they don't have pillow menu the room service was not very

i believe signage in hotel could be better as i did not know for rooftop, where is a pool etc

location wonderful, staff great, breakfast excellent and room service very very good

perfect location on grand via , quiet room , clean , very good wifi.

i was really grateful for an early check in, two hours earlier, as i had taken an early morning flight

no room service

location, staff was exceptional, breakfast was top notch, loved the decor

a bar would be nice but there are plenty nearby.

would benefit from a bar and more lively common areas, but honestly, considering the neighbourhood, would be a shame to

weren't aware that they charged for the water in the mini bar (as it was the only thing in there) so we got charged for a few bottles at the end of our stay

the hotel is very modern with great facilities and a nice coffee bar downstairs

everything except no early check in

i were to be picky, the bar had a good selection of spirits but little else

the staff were excellent and the bar area nice with complimentary water and fruit.

it has a charming reception and bar area

there was no towel bar to dry wet towel - no hangers for pants (they would fall off the type of hangers provided) - no

bar was only open in the morning which was disappointing

it consisted of a dining area table to sit 4/5, a kitchen supplied with large fridge/freezer, dishwasher, hob, microwave, kettle and associated

kitchen space and dining space

maybe it could have another in the kitchen or in bedrooms

the kitchen sink didn't have a plug, this was of little concern for us as we were only there two nights

coffee, tea, and some water in the kitchen would have made this an 11/10

very good location very good breakfast

facilitated our early check in so we got to clean up after overseas flight

everything was great, breakfast perfect and room gorgeous

beds comfy. shower good and hot. good variety breakfast. staff very friendly

great location right in the center of the most beautiful street of madrid, stylish room, cosy bar at the lobby entrance, pleasant service

close to everything, the hotel amenities, bar and restaurant is amazing

the gym: small room with no ventilation, very basic equipment thread-mill facing the wall

bathroom space and early check in options

location, location location amazing pool

kids love the bunkbed

laundry service was reasonable and on time

the kids easily fitted in our room

super friendly staff; nice family room ; great breakfast ; small but fancy pool

the gym could be better equipped, and the pool and sitting area are rather small.

ne opened out onto the roof terrace and swimming pool)

everything, location was brilliant for what was needed, decor was really nice, wifi excellent, bed was nice and comfy, so all round brilliant, car park was underneath and cheap

very good breakfast. spacious room. very clean and comfortable. excellent wifi.

i couldn't acces trough the qr for the room service.

vel) is the best thing ever, open bar with drinks and food

the dinner in the bar area was great! the breakfast buffet was fenomenal.

breakfast menu was good, if not, quite indulgent

sky bar :-)

is the best❤️ we love the location and late check out option

the breakfast was also really good, enough variety to plan on eating different things on different days

beautiful and comfortable room, breakfast was delicious with wonderful view and the staff was extremely helpful and friendly

cool, the staff very polite and helpful, adrian was really welcoming and helped me to do an early check in

they offered us early check in and to keep bags 12 hours after checkout

the hostel looks pretty good, rooms are very well furnished and equiped and the room service

staff was friendly and helpful; laundry service was much appreciated at that time (one week into a two-week trip); room was fine

was not clean and cold and aircooling is not working i didnt get wifi passeword and the reception didnt help he said he will come but hes not coming anymore and

when we checked in, our room had clean linen and towels; there was 4 shared bathrooms,; there was wifi; and the accommodation was situated about 50meters from a metro and bus stop

wifi and tv, sometimes deconected

hotel has small gym as well

a bar ( drinks only) would have been nice where you can order at the bar

the bar was closed, i found hairs of the previous guest in the bathroom sink

are 2 blocks to this hotel (one is a newer one where the gym is located and there’s an older one where the add is)

bar on side street of hotel, tv not the quickest in the world

location of this hotel is perfect, the pool is great for a city pool and better than being rooftop, sadly we didn t have time to use the

the spa facility was brilliant, very relaxing

the double bed and the sofa bed for the kids were very uncomfortable!

the bathroom was perfect, the gym super cool, the breakfast is really complete, even have a gluten free side

there is an english bar great for happy hour

reception desk is small with only one person, but the staff was friendly. no gym.

to give any recommendation it would be to improve something that’s already good: the swimming pool is refreshing but a wee bit too cold for relaxing

no gym

the pool wasn't open but it was very warm out

there was no restaurant over the weekend but there was room service abd there are many good restaurants in the area

walking distance to gran via shopping strip. close to laundry mat & a cool vibe.

i liked the position and the late check out time

the gym had dumbell weights, cardio equipment, and a resistance exercise machine, so while it's tiny,

two) it was disturbing to see on sunday evening a single worker taking care of the bar of the hotel

decor room service choices slow wi-fi

good gym and breakfast

solid high quality furniture, plenty of wardrobe space, a well appointed bathroom and solid fast wifi

maybe offer a bottle of wine with the mini bar service

well-balanced breakfast with a perfect selection of items: from ham and eggs to yogurt and fresh fruits

the room was good with kitchen and washing machine.

excellent location, very good service. nice to have a kitchen and even a washer.

is noises from the nearby bar specially on weekends bed sheets was clean but sometimes the housekeeper put a damaged bed

we had been doing any real cooking of our own - which we did not -, the kitchen could have been better equipped, there were only a minimal number of plates and other

very good breakfast, clean room, comfortable bed, nice staff

place was great for our two young kids (4 & 2) and us

and towels had small stains (left overs from previous guests, but it was stuff that remains after laundry, just doesn't give a clean

so beautiful and i loved the room, breakfast was nice

the location was more than perfect and the breakfast was excellent

but has a late night flight to change and freshen up is something they need to look into also the gym has no mirrors and the harsh morning sun rays can affect someone when

everything was closed from new year's eve 7pm till the following day breakfast

everything was wonderful - room service, location, staff were very helpful and friendly

breakfast is always amazing, as well as service

location of the hotel is excellent, the rooms are comfortable and the breakfast was nice

pool area is meh

all staff were fantastic and consistent through entry, reception, bar area, rooftop and breakfast

welcome, fabulous rooftop bar and pool area…

small pool, small gym

rooms, helpful and friendly staff, beautiful hotel design, varied choice of dishes for breakfast

and room service should be available 7 days a week

really good location, comfortable beds, clean room, good breakfast and room service

you should not knock the door and ask for laundry in the morning

wifi did not work well in our room on that side of the building over the gas station .

very small rooms, laundry and iron services

good vibes and helped us in all we needed, besides that, they have a beautiful rooftop with a bar that has amazing vibes and music, we felt as if we were in heaven for the whole vacation

he s in a hurry and didn t explain well like how to access the wifi

went super smoothly, nice staff, perfect location, even access to a big gym around the corner

things: the gym in the hotel is closed, they provide access for a nearby gym, could have mentioned that in the

room service was slow. no english menus in non of the resturants!!

was a bit small and bathroom weirdly distributed we ordered room service and it was disappointing

the gym is very small

top roof bar is not looked after

room service availability

extra friendly staff very pet friendly small but good gym great location very nice interiors

fantastic location, great breakfast, lovely facilities

wifi was pretty spotty and didn t work too well in our rooms

the early check in after a long journey to madrid

good location, friendly and helpful staff. excellent breakfast. excellent service.

take this into consideration if you are traveling with kids, cause the music does not stop till 11 pm

the bar was very

fantastic breakfast, comfortable room, fantastic location in the middle of gran via.

sounds of the door open and close constantly from the next room (kids) but not so bad that needed a

beautiful and clean room, comfortable beds, great shower, perfect location and awesome rooftop bar to our help with getting a taxi, everything was 100%

breakfast was really great with a lot of choice

she coached me in using the qr code for contacting le room service

hotel is beautiful - especially the breakfast room

breakfast and view from dininig area were amazing!!!

excellent breakfast included

fantastic breakfast in the room on the upper floor with great views is just magic

kids running in the morning

the breakfast was very good, although a bit expensive, especially for the kids

late check out was awesome, it had a great breakfast and great rooms as well

if you’ll be needing laundry in your stay, laundrymat is less than 10 mins walk

no laundry machine, room card is not working sometimes

the breakfast buffet delicious

room service is excellent, good and plenty of food

the wifi worked perfectly fine

the natural light of the room. the breakfast and restaurant staff. the amenities in the room.

break , staff were extremely helpful & a great location , hotel was like new , really clean, room service every day , we would definitely return to this wonderful

view to gran via friendly staff early check in was possible love the shower location is a 10

they thought of everything including slippers and laundry bag

rooftop bar was beautiful

nice roof top bar with views although very

location, high speed internet needed on a business trip, and a hotel room ready for an early check in are things i always look for on a business trip

if you have small kids, this is the room to take

our room had a bunk bed for the kids and it was good fun, while room was well-ventilated

all was clean and kids enjoyed the brekky

are too small, we could not pass each other, it was hard to open suitcase, kids bed right next to double bed and not space at all

room is little small for family with 2 kids

big, useless cot in our bedroom taking up a lot of space - we have no small kids

the location is fantastic and the staff is great. recommended for families with kids

the laundry service was wonderful & not too pricey

& metro) just few steps - clean - wi fi is excellent - staff are very helpful - there is mini bar and kettle in room ( refilling tea & coffee

the mini bar and fridge was a nice touch

the hotel was a few minutes away from the centre. clean room and decent breakfast.

breakfast was good with enough variety

to improve breakfast by adding some american food like bacon and eggs

the hotel accommodated us for early check in.

the kids were running throughout the whole floor at night

cleaning, staff and bar service was exceptional

were a family of 4 -with 2 kids

moreover, staff is excellent specially the male receptionist in the night take care of my kids very gently

room, breakfast, location all excellent

bar staff too were lovely, cocktails

so we gave that to the kids and we improvised something with the bed sheets

we asked for extra laundry pods, and when we were out of the elevator, it was already delivered

a month in europe and north africa and i needed a quiet small apartment with amenities like laundry and kitchenette so i could get some sleep and regroup

the wifi signal in the bedroom was spotty, so that was a bummer for the kids

) in the room next door - no room service/cleaning -> not really recommendable if you want to spend much time in the room

wifi was very good

top hotel in the centre of madrid, great staff, great bar :)

room was very clean, room service every day

smoothest check-ins and stays i've had in a long while, he's also the one who assisted with my wifi issues

everything perfectud83dude42 except wifi signal wasn't great.

breakfast in bar 100 m from the hotel

no hotel bar however many just outside the door so not an issue.

breakfast in a bar next to the hotel was very limited, only a coffee and croissant, no buffet

it's in one of the main restraint and bar areas

i believe that propert would benefit from having a simple coffee bar downstairs...

there is a small fitness center with enough equipment

no late check out

waiting long time for check in, couldn t arrange early check in.

all was excelent, breakfast, room service, 5 star environment

e tall one with short blond hair) but she was really lovely and helpful

the staff were very accommodating and the location was perfect. strong and free wifi!

staff was very polite and attentive, it was clean and smelled cleaned, has a gym, breakfast was very good and the location was just perfect

i wish there was coffee maker in the room, wifi was faster.

not to mention we were traveling with 2 kids

was a bit noisy, kids running down the halls late at night and then housekeeping started at 8

location great staff very helpful with early check in due to my mobility issue at the time.