parking is very easy

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

clean free parking available nice views

- parking - reception area

had lots of parking and in excellent location for mountains and nearby town

has a lovely spot with a nice chimney

r the winter) and a pool and great garden space for the summer

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

the pool is fantastic, the garden is perfect

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

no breakfast served until 9:30, far too late for hikers.

the bed was super comfortable and the breakfast was delicious

needed to leave early the next day, but breakfast was not until 9:30 am

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

breakfast is simple and delicious

cheaper to buy breakfast in bar rather than restaurant (toast only)

a more varied selection of food in bar and restaurant.

restaurant was closed only the bar was open.

early bar closing

the cafeteria saved the day with drinks and bar food

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

the wifi.

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot and the gardens

ee of charge)

the staff was friendly and warm, the facilities were super clean and the breakfast was awesome

breakfast was lovely too

breakfast: very good value for money

location, comfortable bed, clean room, nice breakfast

the breakfast was also delicious

had to miss breakfast as it starts in the hotel at 9am

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

nice view but the breakfast was nothing special, no vegetables again.

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

location, staff and gym facilities were exceptional

good wifi connection as well

ranging for me to go to the local gym)

the wifi was terrible and extremely poor

comfy, friendly staff easy good wifi so work was smooth

30 staff friendly pool closed spa good but difficult to book

also, the breakfast was really bad: fruits and yogurt were in bad condictions and the bread was hard

good breakfast, friendly helpful staff

spa was very nice and relaxing, also the views and the green surroundings

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this area even though at no point is

my wife used the gym and she loved it

we enjoyed the indoor pool and jacuzzi

r a payment) and offered more treats the jacuzzi at the spa the beautiful bungalow we

nice pool, pleasant staff. excellent gym.

so additional cost)

very friendly manager and breakfast room staff

exceptional breakfast! very fresh and delicious.

the breakfast was outstanding, which is unusual in my experience

breakfast, location and stuff

breakfast was sumptuous

the bar downstairs is good

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

coffee from the bar was delicious

second time i have stayed here both times mini bar not working

the staff is excellent, the rooms large and comfortable, the breakfast amazing

fridge there but no option of a mini bar or room service

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

rich buffet breakfast

the swimming pool is 25m long and you can enjoy a

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

breakfast could have had more selection and the bar could have been open in the evening

golf course 10 minutes drive

good bar and restaurant onsite.

coffee at breakfast bar needs upgrading

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

service was very slow, order at the bar if you are in a hurry

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

the breakfast could have been better - not a lot of fresh food.

room and the breakfast.

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

wifi is working very well and we were able to use our computers efficiently for online meetings

we had a great sunday night at the bar chatting with him

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

rooms were very spacious and compfortable, the gardens and pool were lovely too and the staff very friendly

outdoor swimming pool is clean and big enough to swim in it

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

beautiful views, a lovely terrace and an amazing swimming pool.

in the summer there is an outdoor pool

spacious rooms, friendly staff, nice pool, location close to hiking trails

lovely pool and garden area

pool was closed, but we didn’t ask if it can be opened ether so it doesn’t really count

dinner good value and breakfast better than expected

nice location - extremely good breakfast- staff very nice and cordial

however a snack or a simple room service could be an easier option

ey appeared to be permanently closed)

you could only order room service at 8pm mon

free parking, great breakfast, friendly staff, nice room

staff was super friendly, and the breakfast was awesome!

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

friendly staff, and accommodating my need for late check

breakfast

adjoining rooms for the kids as well

property claims to have a sauna and gym

no complains. perhaps the gym could be somewhat better equipped.

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

gym was nice and clean

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

they didnt have eggs available for breakfast

great location for shopping and costco trips. nice facilities. clean. good breakfast.

and great breakfast

the courtesy of management due to a late check out i didn't fully comply

room comfortable, good continental breakfast

good wifi and ok breakfast

wifi was not good. didn t work most of the time.

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

decent rooms and wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant and a coffee in the adjacent

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

only croasan or tost but tost you must to pay because is not include in breakfast

concept of double stage lodgement with 3 rooms and small kitchen was interesting

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

the gym was in pretty bad state

room service breakfast was very poor quality & value

location for access to segovia plus free safe parking

gym is poor, no equipment at all

didnt much care for the food in the restaurant but have previously had room service which was always pretty good

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

warm welcome bar and restaurant on site.

great location, helpful staff, great breakfast, nice bar and cosy.

had the only suite which was lovely with a four poster bed and a spa bath

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

big room with comfy beds and spacious bathroom, lounge bar in the lobby with free welcome drink and very nice staff

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

wifi didn't work most of the time

the hotel had good wifi, but our room was a dead spot.

ordered some some food one evening using room service

or those who drive ), good wifi and ac.

wifi didn t work in our room

male staff at reception & bar were unfriendly and not welcoming at all; they hardly spoke to

on top of the building is a terrace with bar with music where we watched the sunset

they also offered a late check out so we didn’t have to carry our bags with us all day

very close to everything and has a roof bar yes

everything was great and the rooftop bar was incredible ud83eudd29

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

no price list for laundry.

decent wifi, comfy beds, and room

good wifi

ac worked well, wifi worked fine too

cleanliness, wifi availability

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

the staff were all fab and the spa was lovely after a day

very good restaurant, extraordinary attentive and professional receptionists, cosy beds,good wifi

unfortunately did not have a chance to use the spa but perhaps anouther time

suggested in the online information that the indoor pool was free

the swimming pool should be open for hotel guests and included in the price

) they have a restaurant and bar onsite

enjoyed some beer and tapas in the bar where the bar person really looked after us

great tapas bar downstairs,fantastic location, good value

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

the bar and restaurant was superb value for money and of the highest quality

loved the spa bath

the early check in option went well.

great hotel for families with two kids

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

lack of noise insulation between rooms - noisy kids on corridors until early morning

apartment is across the street from some kind of teen club and the friday night we stayed there, kids were out celebrating until early morning hours, so it was quite noisy in the front bedroom

the cake was a nice surprise and the fruit and breakfast were superb

there was fresh food and an amazing range of breakfast for us in the

she leaves plenty of food in the fridge, more than enough for breakfast

he also delivered new batteries (for kids to play the wii games) upon request

the hotel boasts of a star light swimming pool, sauna, gym etc but what they don t mention is you have to pay extra for this facility 25 per person,

the gym can be improved.

wish we could have stayed longer and made use of the spa and swimming pool.

the room service

gym needed 2 of each cardio since people who were on them stayed on for over an hour & i couldn't

hotel has an ev charging point and is in the centre of the old town.

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

terrace bar was not open while we were there.

rooms were large and well appointed with mini bar and filter coffee machine

was extremely helpful in trying to get us on the parking app and recommended a fabulous tapas bar san miguel which was fantastic

loved the room and the view. loved the location. the bar and restaurant area lovely.

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

we love sitting in the bar area overlooking segovia having a drink

access to the indoor pool is not senior friendly the

smashing bar wine and food

wifi ok

nice hotel with a great bar restaurant

no working wifi in the room

it wasn't very close to any bars or restaurants. having said that the hotel bar was good.

size room for 3 people very clean nice clean pool with bar area regular bus service down to the aqueduct and old

pool area doesn't open until 12

nice quiet place, nice swimming pool to relax.

great pool

everything was excellent despite unusual layout the pool was incredible

well located, ample parking, good bar and restaurant facilities

it has a bar and restaurant

has free onsite parking and a very convenient restaurant serving all day

hotel for us as we had a dog, underground parking brilliant, clean room, friendly hosts, great

loads of parking in the actual hotel and close by

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

staff is very supportive, and the rooms were super clean and every day we had room service

ol was still closed), great staff, huge free parking lot

fantastic spacious, secure outside parking area free of

wifi a bit slow

no room service

room, pool, sound isolation

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

the best, the swimming pool, the gym and the rooms with two beds completely separated

paper towels in the kitchen would be a plus

no food service ud83dude03 but we had a kitchen so it was wonderful!

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

staff were good, gym and wifi are good. it has a good workspace for working remotely.

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

big rooms. laundry service was excellent.

not possible to get a coffee until 11 when the bar opens

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

the spa facilities were closed due to covid.

lack of staff to serve in the bar (half hour seated and nobody comes)

great big swimming pool, pool towels provided, big rooms, soundproofed

room are spatious enough to double as an apartment and the staff are extremely helpful

there is a small supermarket 5 min walk for breakfast items

the reception was very good. the room was always clean. breakfast was excellent.

great breakfast! comfortable bed and stay as very quiet. excellent facilities and very clean.

breakfast was delicious

room size is small, breakfast is average. very small gym, no swimming pool.

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

also the wifi doesn t work so good

room, bed, shower and also the breakfast are amazing

small swimming pool, free parking, free wifi, etc)

no room service

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

the breakfast was too expensive and it wasn't as good as we expected

fantastic breakfast

the breakfast was amazing

mini bar with fruit juices, water and can drinks, replenished every day

the breakfast in the bar was even better than in the restaurant

very good and cheap food from room service

room service was available and room had a mini bar also

room service was available and room had a mini bar also

told me the sauna was not working

the gym was really well equipped

everything was perfect ,room service to breakfast

prices at the bar where extremely high. 8euro for 330 ml local bear.

that spa was overpriced. 30 euros for 45 minutes.

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm the reception staff was very bad and treated badlynot that in that

there was a gym

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

breakfast friendly staff, helpful with kids good wifi connection close to metro station

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the wifi maintained a good connection, even during times i required video conferences

covid has impacted services (gym sanua)

it was a little difficult to access the gym.

easy check in, friendly staff, good internet, good gym, clean.

gym access has to be granted separately in order for the room card to open the door

no food or drink to be found on the premises after 11pm. gym equipment was in a poor state.

her name is liza and she works as the pool guard

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

cold pool

no coffee or tea available until bar opened in the

bar was not open when we were there during the whole weekend in fact which was a shame we were

open when we were there during the whole weekend in fact which was a shame we were asked to order room service

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with same menu as the restaurant

bar shut too early in the evening

we couldn t get wifi in our room

access to the city. breakfast good late check out excellent

is just across from the chamartín train station which was an easy walk over with luggage and kids (if you have a lot of baggage you’ll walk a bit further to take the escalators

limited range of food on offer in the hotel's restaurant but there was an excellent bar only a few metres away

nice and comfortable room with good buffet breakfast, very close to chamartin station

the breakfast hot food is pretty basic

you have the metro station so close so you can move everywhere, the staff from the restaurant and bar are so friendly, definitely i ll be back and recommend this hotel

rooms, gym, comfortable beds and super clean

we had two rooms set up for a family - one large triple room for our kids and another king-size bedroom for the parents

nd the kids in particular) were very disappointed

these were factors which we took into account in choosing the accomodation so we