downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

breakfast was horrible.dinner could be much better.

warm welcome bar and restaurant on site.

they didnt have eggs available for breakfast

breakfast, bed, free parking

great location for shopping and costco trips. nice facilities. clean. good breakfast.

the courtesy of management due to a late check out i didn't fully comply

clean, nice staff and good breakfast

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

decent rooms and wifi

good wifi and ok breakfast

wifi was not good. didn t work most of the time.

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

staff is very supportive, and the rooms were super clean and every day we had room service

secure garage parking in basement, was great for my moto, tight for cars

has parking inside the building

to motorway and easy to find with plenty of parking

free garage and outdoor parking

free fast wifi

it was nice to have a gym in the building even tough it is very small

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

property claims to have a sauna and gym

no complains. perhaps the gym could be somewhat better equipped.

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

adjoining rooms for the kids as well

wifi had some downtime

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

aircon wifi parking lovely leafy location clean towels and

awesome breakfast for

breakfast

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

breakfast not included in the price.

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

any english, and when we used iphone translated they still said they did not understand also no bar or evening meals were available which said it was when we

wifi signal poor inside the room and the shower sometimes the water was cold.

very secure underground car parking

great breakfast and evening meals

that there are no tea or coffee facilities in the room only in reception and the minimum order on room service is more than a price of a coffee

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

outdoor swimming pool is clean and big enough to swim in it

lovely swimming pool, tasty breakfast and very nice and helpful staff.

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

the rooms were nice and clean, the pool is great

cleanliness, staff helpful, breakfast good.

no mini bar in the room , no coffee maker or water heater .

the breakfast was delicious and good quality

i was expecting to have a mini bar in the room, to avoid going downstairs to the vending

the hotel is very conveniently place for the motorway and it has lots of free parking

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

late check out mas tarde

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

cosy bar restaurant attached

breakfast was very good and with large variety

bit hard to find. a good travelling hotel nice breakfast.

the breakfast was good with many options of pastries, milk and cheese

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

she also help me to get vegetarian meal at breakfast after im asking for that

locatie, easy acces to metro to madrid goodwill breakfast.

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

breakfast was good and the price was very good if you think on everything that the hotel provides

freshness of the breakfast. very friendly and helpful staff.

breakfast was very good

the bar closed early.

mini bar with fruit juices, water and can drinks, replenished every day

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

great breakfast and nice bar

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

no food service ud83dude03 but we had a kitchen so it was wonderful!

the pool is nice and was never crowded, the gym and terrace were excellent

better equipped kitchen. a kettle and pans would have been great

this time i used the laundry facilities, which are very convenient

it was cozy and very comfortable and it was nice there was a kitchen.

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

modern, clean, close to the el escorial palace, good breakfast

pool very refreshing

no attendant to help and room service guy was not very friendly

it wasn't summer and the pool wasn't open.

beautiful rooms with a view to the mountains, comfortable beds, pool

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

a bar cafe next door with tables on the pavement

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

breakfast could have had more selection and the bar could have been open in the evening

good bar and restaurant onsite.

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

golf course 10 minutes drive

we could barely not sleep at night as a bar across the street was extremely noisy

service was very slow, order at the bar if you are in a hurry

restaurant and bar closed no local amenities nearby

shaded parking space available

fast wifi

there is no room service available during the day

did not work the pool was opening very late

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

noted by other people, the room was passable but the downstairs bar is appalling

the location was good and easy to find bar/cafeteria downstairs allowed early check in

the bar downstairs is good

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

location, staff and gym facilities were exceptional

ranging for me to go to the local gym)

good wifi connection as well

really good value for money and staff extremely helpful

comfy, friendly staff easy good wifi so work was smooth

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

not possible to get a coffee until 11 when the bar opens

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

cheaper to buy breakfast in bar rather than restaurant (toast only)

a more varied selection of food in bar and restaurant.

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

restaurant was closed only the bar was open.

time in the hotel , room was clean and tidy, reception staff was great , i think the staff at the bar could be a bit more smily, sad faces during the service

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

laundry facilities, gym, 24/7 key card access

super central with good connections. very nice hotel, clean, friendly staff and good breakfast!

needed the breakfast bar to be open earlier than 0730

the room service is super nice

the pool is small.

good wifi

great breakfast, pool facility, located close to public transport and amenities and local

the gym was a little bit cold but the temperature of the room could be easily improved.

the room service is very nice

the reception staff were fantastic the room service was good

rooms were very nice, bathroom was clean and the wifi worked just fine.

nothing - although maybe they could start breakfast a little earlier at 7am rather than 7.30am!

location, friendly staff & fine breakfast

gym treadmill was broken and one reason for staying there was the gym

drinks served by pleasant bar staff

breakfast could have more variety

they upgraded our room and let us have a late check out without extra charge

noisy room just above the bar in the evening and the breakfast room in the morning

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

my kids loved the pool and the pool bar

i didn't eat breakfast as i dont eat it.the place has good vibes

i will definitely come back laundry gym it has everything

bar is lovely and reasonably

in addition there's a downstairs gym, an enclosed quadrangle housing exercise classes and a small rooftop swimming/plunge pool with

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

the pool is a bit small but good for kids and also for doing laps

pool is bit restricted and needs up reservation with the gym team if you want to use

wifi is terrible

room service only available until 23:00.

the extra bed for kids is a bit hard to sleep on, other than that all is great

the internet connection was really fast, the wifi reception in the room was terrible

the gym could have had more weights options and the breakfast could do with some more veggie/vegan

close to plaza and food courts. nice breakfast at hotel. nice staff

room, plenty of space plus an additional small kitchenette, all very clean

the room is big with simple kitchen and supplies

gym was a bit sparse, though functional. pool seemed a little small- but again functional.

we re sorry, when the room service gets to your room they ll set the beds ) and we ended up waiting for 40 minutes to

mfort cooling but no fresh air - so it wasnt good for a work out

the location, breakfast, room service and all the hotel facilities were great.

main pool in the wellness room is cold so people just want to use the jacuzzi and it gets

bar was open

wifi worked great, elevator worked great, bathroom clean with great shower

they serve breakfast, but no other meals. they don t have a bar. they do have room service.

we had two interconnected rooms which were good enough for a family including two kids

that the bar was closed

size room, cupboards and shelves, good air-con, wifi ok

everything apart from the wifi, toilet and sound insulation.

wifi required to sign-in via a web interface

i didn t like that they didn t have a laundry service. they also didn t have room service

wifi was not really working fast and i was not getting good signal on my phone

there was a gym

when i arrived neither the wifi nor the tv channels worked in the room, only next morning

staff was exceptional, location, gym facilities, breakfast and so on.

open window; comfortable bed; good wifi; salmon served for breakfast; bbc one and bbc two satellite programms on tv; walk in

many bars and restaurants just around cnr their people were fantastic the bar was exceptional

room service was fast

good speed of wifi

i was allowed 2 hours early check in

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

the gym was a little inadequate for a hotel of this size

location across a lovely park for kids hidden in the square, large family room with all amenities, very clean and very polite

staff gave us a very early check in as my wife had an injured foot

location was great, nice modern hotel. lovely rooftop bar. great room service with nice food.

we booked a junior suite and ended up with a separate room with pull out sofa for the kids, which was great

great value for money amazing sky bar with 360 views of madrid most importantly the staff and the service was on point

limited gym.

the gym was larger and better equipped, but its not really something we expect outside the us

and the balcony was a plus - the location - the high attention the staff gives to their guests - laundry service were very professional and neat - breakfast was

it was a quite uncomfortable to spend all this time waiting with our tired kids at airport

clean, confortable, excellent breakfast and wonderful staff

the breakfast had a wide variety of options and was served in a beautifully designed space

wifi

the wifi was unreliable. the street was noisy at some point at night.

the wifi service, the bathrooms, the cleaning service and that they don't allow smoking unless you pay

i believe all the families with kids tell you thank

breakfast is not that good

it was clean and the breakfast was fine

the breakfast was good. i wish there were more protein options.

the breakfast was very good

plus laundry facilities

the bar food and coffee were excellent

the rooms have enough space, the bathroom are great, wood floor is very pleasant, high speed wifi connection never disconnected during my 5 days stay

having to check in on facebook to access wifi

wifi wasn't reliable

the rooftop/pool area is not fit for kids

uld have loved later room service with more options)

had a 2 bedroom apartment including a washing machine for laundry

room was tiny. wifi very bad

wifi kept cutting out and no english channels on great television apart from stock market not even

no bar or room service

wifi worked great

room service is outsourced but an excellent service delivered in a lovely box by a very smartly

as a suggestion, the kitchen should include basic items such as salt, olive oil, pepper, and vinegar

we had little kitchen in toom too which was convinient when travel with kids

the gate at night room looks old, but spacious , clean and has everything you want specially kitchen equipment if you stay long time

confortable, the kitchen in the room was excellent and practical. excellent location!

the area is large, and the room i live in has a kitchenette

no room service

the buffet breakfast offered at check-in was great value, offering quite a few options

i love everything the room the service snd aldo the breakfast

room condition and space, great breakfast, excellent customer service from the hotel staff

room size wonderful/breakfast is awesome/location is ideal with total access to madrid cental/metro system/taxi service

good location, free parking.

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, etc

the gym

free underground parking, an adjacent shopping mall with a supermarket

free underground parking