good bed and good parking..

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

better breakfast items and options

cleanliness, staff helpful, breakfast good.

breakfast is standard

late check out mas tarde

finally logged in to unsecured wifi from restaurant downstairs

secure garage parking in basement, was great for my moto, tight for cars

parking sensors don't detect them which resulted in one gouged alloy wheel

free fast wifi

wifi

bit hard to find. a good travelling hotel nice breakfast.

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

great price as continental breakfast included

she also help me to get vegetarian meal at breakfast after im asking for that

coffee not good at breakfast

breakfast was continental but still nice and very tasteful

good selection of breakfast foods, ample coffee, fruit juices

breakfast was very good

staff, good breakfast, bar & food available

freshness of the breakfast. very friendly and helpful staff.

staff is very supportive, and the rooms were super clean and every day we had room service

warm welcome bar and restaurant on site.

we did not ry the breakfast as we had made alternative arrangements, so i cannot comment on its quality

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

only croasan or tost but tost you must to pay because is not include in breakfast

having the restaurant and bar downstairs was so convenient and dinner was fantastic

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

mini bar with fruit juices, water and can drinks, replenished every day

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

good quiet rooms, nice breakfast spread and very helpful staff

the breakfast in the bar was even better than in the restaurant

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

noisy room just above the bar in the evening and the breakfast room in the morning

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

good speed of wifi

plus laundry facilities

the bar food and coffee were excellent

a mini bar in the room is advertised but there was nothing in it

the bar area was very comfortable

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

the snacks that came with the drinks we had at the bar were a small meal in themselves

wifi v

free underground parking, an adjacent shopping mall with a supermarket

very attentive, very clean hotel, free underground parking, next door to train station and metro

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

laundry facilities, gym, 24/7 key card access

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

the breakfast was very good

the breakfast was good. i wish there were more protein options.

breakfast is not that good

it was clean and the breakfast was fine

like ihg) and breakfasts

cosy bar restaurant attached

late check out, free parking and 24 hr front desk

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

the best, the swimming pool, the gym and the rooms with two beds completely separated

was a small kitchen in the apartment, but cooking pots were not provided so you could not really prepare a meal

the pool is nice and was never crowded, the gym and terrace were excellent

better equipped kitchen. a kettle and pans would have been great

- poor breakfast

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

the breakfast was good and it had a good selection

breakfast spread is the same daily with limited options so for long stays it could get pretty

breakfast is good

high-speed wifi. close to city center.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

wifi had some downtime

good wifi, good breakfast buffet

was very disappointingthe bar at nights was not open

good parking albeit outside

no bar or restaurant service available

much in the immediate area although the food served in the bar was good and reasonably priced

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

the parking was excellent

free parking. 15 into centre of madrid in uber.

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

the cafe/snack bar had plenty of food and drink and well priced

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the staff are super helpful and breakfast has a very good selection

we had gluten free breakfast

friendly staff, lovely breakfast, great value

great breakfast

would have liked to have had breakfast included.

the lady at reception was very nice and allowed me to early check in.

food and bar service available at very reasonable prices

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

good wifi

bar and food on site

not enough bathroom amenities. wifi a little slow at times

location, breakfast & bar, parking

breakfast was tasty, wide choice of products

room is very clean, breakfast is soooooo good.staff is very friendly and helpful.

room was clean, bar was vibrant and staff were professional and friendly.

the bar food wasn't that great, but just ok.

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

great quality hotel, rooms were excellent, good gym fantastic pool great restaurant.

wifi ot working properly

pool and breakfast

we enjoyed the garden, and the relaxation around the swimming pool, the gym and of the good breakfast

not acceptable for 4* to be honest and for this price - not so good wifi

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

lovely room reception staff and bar staff very friendly and helpful.

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

although there was a small bar i felt there was a need for some bar snacks.

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

were friendly food in the restaurant was lovely looked after very well with tapas in the bar not too expensive got 2 separate adjoining rooms for 3

room service is poor, no tea, coffee, water boiler, and no iron

is a mini bar in the room

confortable room, clean room, excellent employees and great breakfast!

the comfort of the room, bed and excellent breakfast

they didnt have eggs available for breakfast

well supplied continental breakfast with gluten free options (on request)

the hotel was packed with people. i always found a table at breakfast but just.

the courtesy of management due to a late check out i didn't fully comply

free parking, good breakfast, great restaurant across the street, extremely clean

nice external swimming pool. good parking access.

wifi a bit slow

ol was still closed), great staff, huge free parking lot

nly 10:30) the access to terrace in the bar was not

r end of corridor), very isolated - car essential

the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

insecure wifi.

expensive breakfast, window only opens a few cm

fact that they changed the wifi everyday was a bit inconvenient, as i lost signal while asking for an uber

central location, clean hotel, nice breakfast and extremely friendly staff

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont get near

i didn't use it, but the hotel includes a gym

the lobby was very comfortable, has a gym and laundry room

the lobby was very comfortable, has a gym and laundry room

there is no bar facilities on a sunday, the showers are far too small.

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

no bar by the pool, would’ve been nice, apart from that no complaints

i didn’t manage to use the pool as it was really busy when i went up but it looked great

fantastic location, brilliant staff, fabulous breakfast and clean rooms an hotel overall

staff were fantastic on reception, in the bar and in the dining room

breakfast - a really good range- fresh fruit, ham, cheese, bread, cereal, croissants, cooked eggs ,

breakfast fantastic

small thing: the towels at the rooftop pool tend to run out quickly and we had to wait 30mins for fresh

the hotel has a swimming pool and a gym

excellent breakfast, a cute café/restaurant, comfortable, clean, and nicely decorated rooms, a lovely small

great location. friendly staff, coffee shop, bar, restaurant. early check in.

beautiful lobby and great wifi

they serve breakfast, but no other meals. they don t have a bar. they do have room service.

we had two interconnected rooms which were good enough for a family including two kids

you have the chance to have late check out but depends on the availability of the day

was great, but i recall the hotel laundry services to be quite inflexible with timing

the guy at the reception was nice, but the studio didn’t include any kitchen or bathroom utensils, didn’t have warm (not hot, warm) water, and had only one small

) but despite it being newly renovated with a new kitchen we couldn’t use this facility as there were no pots, pans, kettle, toaster etc

downstairs there is a bar for coffee / desayuno / beer

it was self catering - basic kitchen utensils and microwave, small fridge, kettle, toaster and a worktop ceramic hob cooker

when we got there it was a big studio with a kitchen and no room separation, was just one big thing

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

wifi in the flat, due to its position at the groundfloor of a courtyard, was very slow and

wifi good

the wifi speed in my room was very slow. even google search was taking some time.

friendly and helpful bar staff

also the wifi on the third floor was a bit flakey, disappearing then coming back, which meant that streaming

close to everything- staff were very helpful - bar prices very reasonable

good wifi

+ good air-conditioning + good wifi + welcome drink + friendly staff + tapas bar downstairs + convenient location, but not too

biggest problem is they don't tell you that it works like bar and restaurant

rather disappointed with room service

the room was spotless with excellent and unobtrusive room service every day

breakfast was nice, but ran out and they did not refill the station and had to ask for more hot

and comfortable the room service from the nearby restaurant was nice and convenient very close to gran via, templo de

breakfast was worth taking

breakfast (excellent range of healthy options), comfortable bed, staff super friendly, top location

kids enjoyed the bunker bed.

had a room with bunk beds for the kids

location, good family room with bunks for the kids, massive bathroom with separate tub and shower

it was hard to clam down my kids about it :) - another first time seen hotel feature was 2 layers sheets on the bad

only negative thing i remember is the wifi connection

helpful staff with cheerful greeter at breakfast

com photos made it appear that the hotel had spa/jacuzzi facilities

remember the name of the staff member who checked but he went above and beyond and gave us an early check in for my mom

room service food was not very good at all

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

i was allowed 2 hours early check in

nice staff, nice facilities, big room, comfortable beds and very nice pool on the roof (six or seven floor)

the breakfast was good, but it lacked a little variation from day to day

small, but nice spa on the roof

seemed like people are doing more than what they are expected to, like the person of the breakfast, one for all

i wish there was a toaster in the kitchen

i didn t like that they didn t have a laundry service. they also didn t have room service

the bar area was also comfortable and all the staff were friendly and helpful

did not have room service

despite the cold temperatures no amenities in the bathroom no coffee machine in the room and no room service neither for just a coffee no working mini bar in the room and no water in the mini bar

wifi required to sign-in via a web interface

gym was nice but small and was not free even for guests,which i found it strange for 5stars hotel

gym was extremely small

i was with kids who were hungry and tired

bed is not only big, it's enormous :-) sofa bed for kids is also great

bar in lobby of hotel shut at 10

the bar staff is awesome

restaurant and bar on the ground level which served very good food presented beautifully

nice quiet hotel breakfast had great choices bar staff friendly

property was clean and the staff were great. bar man was lovely.

the weather wasn't great so to be able to have dinner and breakfast there was so