great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

bit hard to find. a good travelling hotel nice breakfast.

breakfast was very good and with large variety

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

the breakfast was good with many options of pastries, milk and cheese

late check out mas tarde

english breakfast tea bags. although earl gray tea was available

locatie, easy acces to metro to madrid goodwill breakfast.

pretty good breakfast, complete and a good value for money.

breakfast was good and the price was very good if you think on everything that the hotel provides

all was good, friendly stuff and good breakfast

breakfast buffet was superb

plenty of parking

was clean, all staff were friendly, helpful and very efficient, good variety of food for breakfast

we needed big room nice bed air conditioning worked great staff super nice great breakfast free parking

the breakfast was delicious and good quality

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

laundry facilities, gym, 24/7 key card access

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

like ihg) and breakfasts

the offer of the bar and room service offer food is very low and limited.

the offer of the bar and room service offer food is very low and limited.

i believe all the families with kids tell you thank

pool, gym, kids play area

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, etc

easy free parking english speaking and helpful staff clean room sauna and turkish bath in the gym unbelievable rich variety breakfast with fresh fried eggs a/c is efficient and silent nice

free parking, great gym and sauna.

wifi connection was not stable. it was horrible.

the wifi the bed keeps moving..

late check out, free parking and 24 hr front desk

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

some problems with the wifi although they were resolved successfully

wifi

parking is also good plenty underground and outside

free fast wifi

secure garage parking in basement, was great for my moto, tight for cars

plus laundry facilities

the bar food and coffee were excellent

good speed of wifi

breakfast was very good,

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

very clean, great breakfast

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

good quiet rooms, nice breakfast spread and very helpful staff

- poor breakfast

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

breakfast, bedcom

breakfast was ok

the breakfast was good and it had a good selection

good parking albeit outside

much in the immediate area although the food served in the bar was good and reasonably priced

room was very good and the actual premises easy to find and plenty of parking

parking is

quiet and peaceful location is very nice especially if you travel by car

the hotel has a bar but i haven t seen it opened

staffs, very good location with many shops and restaurants, free parking, fantastic balcony and view, large

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

the parking was excellent

served for the hotel guests) +

would have liked to have had breakfast included.

pleasant staff and a decent breakfast offering

the staff always prepared to help you and the hotell foajé with its open reception, bar and restaurant welcoming

friendly staff, lovely breakfast, great value

very modern and comfortable bar area with live music

the lady at reception was very nice and allowed me to early check in.

bar and food on site

everything was very clean, and we had a frigo bar in the room with bottle of water for free

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

rooms and bar and absurd pricing also i paid for a room for three and the room was single

food and bar service available at very reasonable prices

good breakfast well valued for the price

really great breakfast! very clean rooms!

great buffet breakfast and helpful staff

room is very clean, breakfast is soooooo good.staff is very friendly and helpful.

room was clean, bar was vibrant and staff were professional and friendly.

staff is very supportive, and the rooms were super clean and every day we had room service

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

facilities are great, there are plenty of extras like gym and others that i have not had the time to enjoy, but which are there

like the lounge room, the fact you didn’t need detergent to do your laundry and the ac was perfect for june

the coffe in the bar downstairs was

gym

there is no bar facilities on a sunday, the showers are far too small.

the bar and restaurant did not open till 19

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

location of the flats was great,around the park and swimming swimming pool

the bar closes too early.

dog, private car parking at the room ( motel-like), private terras giving out on the park with pool

ordered room service but never showed up and no explanation

the kids were disappointed because the pool is much smaller than how it looks in the

large, quiet room with scenic view over the city; decent gym.

the kids were disappointed because the pool is much smaller than how it looks in the

issue which was minor, was my 2 devices could not connect to the wifi

room service is poor, no tea, coffee, water boiler, and no iron

good variety breakfast

there is lidl, a bar and a fast food restaurant just opposite the hotel

lovely bathroom and good room facilities, ie stocked up mini bar and toiletries

good parking garage, i could not use the ev charger as it did not function at the time

the gym was a good surprise

we didn't get the breakfast as we had to leave quickly in the morning

don't like the gym that at my first time i went to the gym and sent the pictures to a friend, but my friend said

breakfast, was very basic but acceptable

it has a gym where i can access 24/7, although it was not a complete set up, it was good enough for me

the pool water was cool.

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

clean rooms, great value for money. breakfast quite basic but enough to start a day.

rating of a & with a solar heated swimming pool

also the staff is great, and we could do early check in that was amazing

cleanliness and room service ,food

getting a taxi and a great base for madrid center , nice and relaxed during the day around the pool , not too busy and quiet

fabulous breakfast, with a massive choice of good quality food and drinks

ich is super cold, and we had 3 sick kids

waking up the breakfast was very good and the choice was good, the staff were friendly and helpful, the pool was

good location. large bed. nice bar / cafe underneath.

downstairs there is a bar for coffee / desayuno / beer

out that instead of 3 bedrooms we have a small apartment with a kitchen, it was a nice surprise to balance the lack of privacy as the

this was very spacious with a ground floor lounge/kitchen/bathroom, and an upstairs double bed and ensuite

the bar staff downstairs were great

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

have mini bar with two complementary water bottles on our arrival

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

lovely room reception staff and bar staff very friendly and helpful.

it was cozy and very comfortable and it was nice there was a kitchen.

this time i used the laundry facilities, which are very convenient

no tv in the room. not so much dishes in the kitchen.

kitchens although well equipped, could use more kitchen utilities

kitchen was not well equipped at all

fact that they changed the wifi everyday was a bit inconvenient, as i lost signal while asking for an uber

room service staff really noisy in the corridors outside the room from very early in the morning

wifi was easy to access and whole hotel was clean

lovely breakfast and nice bar area

insecure wifi.

sebastion at the snack bar /bar was attentive and pleasant

no bar by the pool, would’ve been nice, apart from that no complaints

location great, lovely breakfast, very helpful staff, lovely clean rooms housekeeping very kind.

the roof terrace and swimming pool

location near loads of tapas bars and restaurants

room small but clean and modern, breakfast pleasant but basic

the breakfast was of very limited choice and of basic

the continental buffet breakfast was plenty to get one going for the day

good breakfast

the breakfast options was great!

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

wifi in the flat, due to its position at the groundfloor of a courtyard, was very slow and

very low wifi signal in the room.

great historic hotel in the best location. very friendly staff and nice bar downstairs.

at night the bar is very popular so it can be quite lively - which i liked but some people might find a bit

they honored the quiet time of 11 pm given that there is a restaurant and bar inside the hotel premises

the room was very small for 2 adults and 2 kids

good location, plenty of places for parking for free, great staff, very good breakfast, close to parque

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception to see

friendly staff, location, cleanliness, and parking availability!

parking a little exposed

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

from check in to the extra comfortable huge bed, to the rain shower to the beautiful wine bar that is on the ground floor

literally fifty bars and restaurants on your doorstep but room was quiet

biggest problem is they don't tell you that it works like bar and restaurant

wifi and 3g connection

one plate and one cup for the kitchen

my kids loved the pool and the pool bar

breakfast was fantastic, great choice of everything

my kids loved the pool and the pool bar

crew - it has everything you need: cinema room, great restaurant, working spaces, communal kitchen, bar, pool and more - location is close to main public transport, city centre, parks

also has terrific coffee shop/ bar downstairs

having books instead of a bar is already building a calm environment and relaxing is much easier

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

the bar connected to it is also great for a drink and a snack

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

accomodating with early check in

it was clean, the staff was great, the breakfast was good, it was all good !!!!

location, good family room with bunks for the kids, massive bathroom with separate tub and shower

breakfast was great but selection was the same every morning

excellent central location, yet relatively quiet, good family room with bunk beds for the kids

it was hard to clam down my kids about it :) - another first time seen hotel feature was 2 layers sheets on the bad

the breakfast was very nice on the terrace every morning

breakfast is acceptable

breakfast area had food in 2 rooms and it was a bit illogical e

excellent staff, outstanding breakfast, reliable wi-fi, perfect cleanliness, and above all, truly remarkable service from every

early check in, next to a 24h carrefour

the rooms had free wifi

unable to access wifi but didn t stay long enough to fix this.

they were able to accommodate my early check in and also safely stored my suitcase on the last day until my flight which allowed me

the junior suite was great! clean rooms - spacious. perfect for a stay with my kids.

we had two interconnected rooms which were good enough for a family including two kids

the free wifi is a little bit slow

wifi didn t work properly sometimes

they are ready and glad to assist clients and gave us an early check in

also the wifi works great

and the wifi good

no bar open to enjoy a beer

we would have liked a functioning bar in the hotel!

small bar area not staffed so not used by anyone.

stayed at this property twice during our vacation in spain and they were very helpful with early check in when available

lots of local restaurants and bars nearby and right by the metro

wish there was a way to get laundry done there

fabric dust from laundry worsen my allergy

laundry fees are decent

immaculate room, private terrace and superb matcha latte from downstairs :) plus the late check out time

com photos made it appear that the hotel had spa/jacuzzi facilities

the wifi could have been better,it was really slow sometimes.

use it fully and on the day of my departure, the reception made an extra effort to let me have a late check out

room service food was not very good at all

kids loved the muffins for

metro station, laundry, supermarkets, restaurants near hotel

substantial breakfast

good breakfast

lovely hotel. fantastic location. good breakfast. decent sized room & great shower

breakfast was very good

the breakfast is delicious and rich

we enjoyed the breakfast buffet and late check out time

no room service no tea making facilities bar never manned

i didn't like the fact that they wanted to charge me 20 euros for late check out after everything

i would have liked a bar to sit in and have drinks

hotel reception staff were incredible and were able to provide us with early check in

asked for an early check in but hotel said it depended on vavailability- not available when we arrived at 9 in

the breakfast was generous, delicious and

the breakfast was wonderful! great selection of food and beverages.

the breakfast was really good and worth the extra 7 euros

fantastic breakfast. excellent position. great staff.

perhaps a kettle that could be taken to the room, rather than having to order room service or to go down stairs

the laundry service is a bit pricey, but very prompt (a few hours) and of high quality. (-)laundry prices were expensive (-) laundry was a bit pricy but they were so far i didn't mind (-)location of our room on this occasion was on the first floor, directly opposite the hotel laundry room and directly above a third party ground floor tapas bar (+) we did not take advantage of the breakfast, but laundry service was extremely efficient (-) they put us in the room in front of the laundry, that works from the morning till almost midnight

the location, the amenities, the customer service, the breakfast...

from the friendlyness of all staff, front of house, bar staff, cleaners

the food at breakfast buffet was fresh and delicious

on 5th floor and hotel wifi was effectively so weak you could not even connect

furthermore they credited us back for the breakfast we didn t want

location was perfect, it was close to everything the room super clean and elegant really great breakfast with alote of

i don't eat breakfast but their quality and variety is really perfect

very convenient location very good breakfast

com ; calling from room to reception and room service needs to be improved

was only 1 water in the room, the next day after room service there was just one bottle of water and i called reception, they said we leave one

great location with a beautiful roof top pool

location, decor, staff, breakfast, laundry

breakfast was excellent