warm welcome bar and restaurant on site.

us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

having the restaurant and bar downstairs was so convenient and dinner was fantastic

there is a well-kept garden at the entrance and there is also a bar next to the hotel, a quiet and pastoral place, excellent value for money

breakfast was horrible.dinner could be much better.

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

the bar area was very comfortable

big shower head bottles of water in the minibar train to madrid is on a walking distance (8 min) breakfast was varied and

big room and big comfortable bed, free car parking

the breakfast was delicious and good quality

nice and clean, parking and the staff friendly.

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

free garage and outdoor parking

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

has parking inside the building

free parking under the hotel with easy access to the motorway network around madrid

parking is also good plenty underground and outside

cosy bar restaurant attached

free parking, good breakfast, great restaurant across the street, extremely clean

clean, nice staff and good breakfast

the courtesy of management due to a late check out i didn't fully comply

and great breakfast

breakfast, bed, free parking

staff is very supportive, and the rooms were super clean and every day we had room service

late check out mas tarde

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

breakfast was very good and with large variety

good variety breakfast

she also help me to get vegetarian meal at breakfast after im asking for that

staff are all welcoming and accomodating, my compliments for the cleanliness, breakfast buffet was

english breakfast tea bags. although earl gray tea was available

good selection of breakfast foods, ample coffee, fruit juices

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

breakfast was very good

staff, good breakfast, bar & food available

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

wifi was not good. didn t work most of the time.

good wifi and ok breakfast

decent rooms and wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

mini bar with fruit juices, water and can drinks, replenished every day

the breakfast in the bar was even better than in the restaurant

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

great breakfast and nice bar

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

it was nice to have a gym in the building even tough it is very small

property claims to have a sauna and gym

one of the plates in the snack bar was quite low quality for such a place.

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

adjoining rooms for the kids as well

good location nice breakfast

breakfast

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

breakfast not included in the price.

friendly staff, and accommodating my need for late check

very secure underground car parking

pm) and there was no possibility to eat at the hotel, not even room service for a sandwich

breakfast

looked like suites, good breakfast, guiet nighbourhood, easy access to m40, free indoor parking

nice location - extremely good breakfast- staff very nice and cordial

kitchen could be better equipped with cooking tools and a coffee maker and toaster.

staff were good, gym and wifi are good. it has a good workspace for working remotely.

gym and pool facilities are good

no tv in the room. not so much dishes in the kitchen.

this time i used the laundry facilities, which are very convenient

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

a lovely restaurant bar beside hotel (castizo)

fantastic swimming pool

lovely grounds and swimming pool

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

in smart gardens with pool

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

large, closed and secured parking in front of hotel

wifi was stable.

bar in the evening doesn't open till 19

great room, bed and views. good room service, not cheap.

there is no room service available during the day

noisy room just above the bar in the evening and the breakfast room in the morning

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the

good speed of wifi

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

plus laundry facilities

the bar food and coffee were excellent

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the wifi was finicky

staff at chack in, breakfast and bar was very friendly, helpful and professional

good location, free parking.

the gym

the snacks that came with the drinks we had at the bar were a small meal in themselves

laundry facilities, gym, 24/7 key card access

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

breakfast is not that good

i believe all the families with kids tell you thank

the offer of the bar and room service offer food is very low and limited.

everything was new, clean. breakfast was excellent. easily accessible from motorway

my kids couldn't watch tv, because it was on spanish programm

late check out, free parking and 24 hr front desk

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

from the room you get a glimpse of the golf course

not possible to get a coffee until 11 when the bar opens

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

wifi was really slow and you had to pay to have a quicker connection

friendly and kind staff, comfortable and quiet rooms, superb breakfast buffet.

it's good for family with kids

the kids were disappointed because the pool is much smaller than how it looks in the

the kids were disappointed because the pool is much smaller than how it looks in the

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

parking for the hotel is separate but i had the last available spot which took me quite some effort

the parking was excellent

beds need changing! bar area never open. the hotel would be great if they gave it a facelift

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

breakfast was ok

good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

breakfast is good

breakfast, bedcom

breakfast spread is the same daily with limited options so for long stays it could get pretty

solid gym, cool rooftop pool, and bar

loved the breakfast and gym

very small bathroom, not much space to move around. wifi did not work at all

and has all the necessary facilities within it's premises

fantastic breakfast

the cleanliness of the property, the free parking and the spacious room and bathroom.

was very disappointingthe bar at nights was not open

do i start no help from reception no food no drinks bar no room service no breakfast in room even though these are advertised on booking

they gave me free mini bar and it was close to where i needed to be.

wifi wasn t good and the door wasn t firm as it kept moving when the wind hit it which was

breakfast in a hotel i had in a long time

i aske if room service was available , and was told no

the rooftop terrace and bar are great for relaxing after sightseeing, with fantastic views

are sure that rooftop bar and pool are great but unfortunately closed as we visited hotel in march

- about 2 fitness machines, i wouldn't call a gym

no gym, bed was too hard, no iron board

the bar staff is awesome

nothing - although maybe they could start breakfast a little earlier at 7am rather than 7.30am!

in several places , receptionist carla helped us making a phone call and reserving for us breakfast was great and all servers very friendly , it was great

gym is very small and some of the equipment didn't work

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

coffee from the bar was delicious

the overall experience (i was traveling with 3 kids) was great

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

second time i have stayed here both times mini bar not working

breakfast and location are excellent!

beautiful location great pool very good breakfast

the pool was closed - but then we were so happy to see the monastery

it wasn't summer and the pool wasn't open.

nice room, clean, various breakfast and close to the city center

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

breakfast was in a bar next door with bad service and a minimal breakfast

the bed was very comfortable, and the spa tub was great

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

a bar cafe next door with tables on the pavement

we loved that there was a gym and breakfast was great

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

was great and spacious; the bed was amazing; wifi fast and stable

location was great, the hotel was very clean and the small kitchen the room had can be very useful

there is a small gym that even has some weights, but they skip from 6kg to 16kg so missing all of the weights that

beautiful lobby and great wifi

was great, but i recall the hotel laundry services to be quite inflexible with timing

the hotel staff

missing a gym or rooftop bar - that would ve made the hotel perfect.

connected by a part of the hall way that could be closed off which was very convenient with small kids

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

coffee at breakfast bar needs upgrading

good bar and restaurant onsite.

service was very slow, order at the bar if you are in a hurry

we could barely not sleep at night as a bar across the street was extremely noisy

i ordered room service as well and the food was again great, but delivery was slow and the staff was

my kids were disappointed

gym

the pool is a bit small but good for kids and also for doing laps

and just a heads up this pool is in the fitness area and is not necessarily a 'fun' swim for kids

great facilities although the pool needs to be booked in advance

ol is indoor only) was weird, had to be booked and only up to 40 minutes a day

the gym was 24hours and the swimming pool was available when we asked

breakfast was

the room service food was amazing, limited, but still amazing

there is also no shop just a bar which differ from the photos

was unable to log in to wifi

+location +tidiness of the rooms +room service

bar was really nice and relaxing

the bar area was also comfortable and all the staff were friendly and helpful

they upgraded our room and let us have a late check out without extra charge

the breakfast was excellent

the room was spacious, the temperature in the room was great, the breakfast was good enough and the food at the bar was also good

insecure wifi.

room service staff really noisy in the corridors outside the room from very early in the morning

lovely breakfast and nice bar area

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

bar downstairs is not open

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

although there was a small bar i felt there was a need for some bar snacks.

i was allowed 2 hours early check in

full kitchen is definitely plus for traveling with kids

brought my kids with me and i was in awe

the gym was well equipped and clean

many bars and restaurants just around cnr their people were fantastic the bar was exceptional

location, room service was excellent, receptionist always very kind and friendly

wifi was terrible in our room- very poor for a 5 star hotel

spa and pool were welcome after the siesta