a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

to get to and from madrid, didn't like that we had to pay 8€ extra a day per person for a breakfast meal, wifi was not available,

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

good spanish breakfast

food and drink available readily in bar area

left too early for breakfast

great breakfast, super friendly and helpful staff

the breakfast was very good; while the selection was not extensive, it offered everything needed for a

warm bread at the breakfast was delicious

the breakfast was tasty

mini bar and expresso machine, great water pressure in the shower

the room service was good and staff very friendly

bar/restaurant very small could benefit from a better bar area

arrived after restaurant had closed. no room service option.

mini bar if you want

the bar's chicken poke bowl was so nice, but the grilled chicken by the room service was awful, too hard

in the room, cleanness, access to the gym, helpful and welcoming staff, access to charging stations in the parking,

good breakfast. their restaurant serves good foods too. great service.

the gym facilities were amazing

friendly staff and amazing gym

pillows were too high + poor breakfast, for 15 eur/ per person i would expect a better

breakfast is not good at all coffee is bad no salad no fruits etc room is too small

all good, simple breakfast for 10€, rooms are big, modern, clean and safe

it was nice and clean! comfy bed and duvet. decent breakfast.

room was cosy, comfortable, clean. breakfast was just good enough. staff was kind.

for breakfast could be larger as the dining area was often did not enough tables for all the guests

great room size and very clean. the bar in the lobby had great priced drinks and food menu

good room service

breakfast was good with lots of choice

wifi seemed not so reliable, at least in the room

breakfast, for 7 euros, consisted of coffee and milk, freshly squeezed orange juice, a croissant,

asked a member of staff if the bar was open at night and was told yes had to go and find a place for a drink as it is

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they just put two towels instead of four

the staff was extremely nice and welcoming and even let us do an early check in

breakfast is served in a cafeteria nearby, for hungry lithuanian is very limited: glass of orange

design, location, has a gym

the gym is very small and not that well equipped

very central location, nice hotel staff, good wifi speed, big room size.

the garden bar and the excellent reception staff

abel) , the bathroom shower etc

the common kitchenette area was super well-stocked and had a mini-fridge, which came very in handy

does not say the kitchen area is shared with other guests

the property has several rooms available and a shared kitchen and laundry room

gorgeous. clean. shared kitchen always clean and replenished

kitchen with coffee, room with iron and washing machine

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

bed comfprtable, selection at breakfast superb, shower and facilities excellent

perfect breakfast

the room was a bit smaller than what the pictures depicted. the bar stops selling beer at 11pm.

room,excellent location great, breakfast excellent. staff very helpfull

very clean property. breakfast was good too.

swimming pool was not as nice as the pictures and very small

nice, yet small pool area that can get overcrowded with more than 6 or so people in

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

room service was impeccable, and every member of the staff was genuinely helpful, kind, and

breakfast was quite expensive at 9 euro per person (no discount for kids)

hotel with great facilities, large parking ,very nice breakfast options, a 5 minutes walk from the subway , it had an uber kiosk in the lobby to order

friendly staff, good breakfast good value for money clean room and bathroom

breakfast was optional and well worth €4

the breakfast was fresh and a good variety

breakfast was yummy

breakfast was excelent, it is very close to metro which made it easy to the city centre

food in the bar is good and not too expensive

comfy bed, big window (no view expected) nice reception: very kind and helpful, nice bar tenders, always ready to give you a cup

little restaurant and bar open 24h , breakfast was delicious , location not too bad close to the tube station (but we

very close to the metro station. breakfast was good! staff were very nice

lovely park just outside for the kids to

makes no sense not to have free wifi in all the bedrooms nowadays

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

the half night listening of crying kids, could be better insulated

family room was big , kids loved it.

there is basically a bed, shower and a sink, and there was a there was essentially no lobby and breakfast came out of vending vending machine machine i thought it was extremely expensive for what

there is no option for breakfast, you can't smoke even in your balcony,

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

the breakfast was wonderful, something for all tastes

breakfast in the reception area

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

pool tiny and not much shade. had to pay for towels.

weather was still very warm and the pool was closed

they informed me that the swimming pool was closed because it was still cold a few days ago

booked because of the pool availability advertised till 30 sept but when we arrived pool had been closed prematurely

swimming pool, very small)) we laughed when we saw it

the pool is small but refreshing with a nice view

the roof top pool area, though small, was clean and a lovely relaxing end to each day of working

if the pool was open then it would have been even better

they were more than happy to offer me a late check out at no extra cost

splash pool & roof top terrace for sunbathing

gym, internet, restaurant

train transport to city center, and nestled into a lovely little community with plenty of bar and restaurant choices

was really grateful for my super early check in at 730am

breakfast is really exceptionnal, with unlimited access to fresh orange juice, first time ever we

best hotel where i have been in madrid. everything is nice, staff, bar and restaurant, room ecc

sink was unusable as it was about 15x20cm, so we had to brush out teeth and wash out faces at the kitchen sink

a cheap room for a short stay, you're free to use the kitchen as you want with utensils, cooking pots, oven, microwave,

kitchen was clean and the room was prepared in advance.

the location was not too far from the metro station and some restaurants. the kitchen is good.

incomplete kitchen equipment (kettle)

excellent servis, kind staff, good location, excellent breakfast

there were a lot of families, so many kids running around until the late hours

breakfast was very good and presilla in breakfast was great too

i loved the breakfast and the employees' attitudes. customer service 100%

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

room service or restaurant in the evening

wifi is very bad

staff very friendly at reception and bar

lovely hotel, cozy rooms and strong wifi! very close to the metro.

more options for food

everything ! amazing room. amazing breakfast. thank you team!

wifi was excellent

great price. great location. friendly staff. everything we needed. and a great breakfast.

breakfast was pretty good. easy to get by metro everywhere.

room was compact, but clean and functional. wifi worked well, although the network is open.

too far to walk with suitcases and kids but too close for a taxi

very clean room and early check in

let me have a late check out at 1 which is very cordial

all okay but the wifi doesn't work with my computer

ich i wanted to be a surprise) had to be paid in situ and not charged to the room

clean and with little details for the kids

room service was quick and tasty

the pool was smaller than i expected but was not busy when we used it at lunchtimes

breakfast was amazing, even the kids found something to eat

early check in wasn't an issue either

there was a huge spa bath, the room was clean and the staff were friendly

euro per person which in my opinion is way too expensive, so we had a nice breakfast in a nearby bar for 9 euros for the three of us

euro per person which in my opinion is way too expensive, so we had a nice breakfast in a nearby bar for 9 euros for the three of us

also, i asked for the phone to be repaired so i could call room service and they couldn't fix it either

the restaurant and bar was very short staffed in the evening

prices in the small bar area for coffee/soft drinks/alcohol very good value

hotel was in a fantastic location, right by the tube station, the buffet breakfast was good value, we bought 2 pillows as they were so comfy (and squashed them into our

very helpful staff, tasty breakfast, comfy bed

breakfast is very good my husband and i have stayed here many times and shall continue to do so

they were also very happy with the breakfast here too

gym exist

labyrinthic layout. gym is very incomplete. a little further from the city centre.

the hotel also offers a solarium on the seventh floor, a laundry room on the sixth, and a gym in the basement, which are all nice added amenities

lovely terrace with pool but not there long enough to use the pool

wifi worked seamlessly

i believe the on-site bar and restaurant are closed.

nice pool with breeze right after arriving to madrid is a bless

the restaurant where we had breakfast. the staff was very rude even with kids rest all is fine.

it s cool! and they were brilliant catering for the kids.

reliance on room service for evening meal options

wifi signal in our room wasn't as strong as in the lobby

great gym

the bar is nice and drinks are not too pricey

-1 pt fitness old and not usable, -1 a bit of walk from some good bar/restaurants on this side - hard to

the staff in bar and restaurant were friendly beyond belief, and looked after us like we were family

modern but comfortable hotel with a small bar and restaurant

free wifi was unreliable

clean room with balcony - close to a metro station - bathroom with a bathtub - quite a few nice bar and restaurants

gym - some equipments were not functioning or not available

good cleaning daily, quiet, large space, and excellent room service available.

i did like the location, the gym, the cleanliness and the politeness of the staff-

the hotel has even a small gym in the basement

a place that serves room service and has a full service facility should help with bags

was excellent; if you are traveling with kids, there is a park next to the hotel

we also got room service and were very pleased with our food

amount of money stolen from my backpack in the room when room service came in

free shuttle service

pool was too cold

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

small pool

the breakfast was good, but it lacked a little variation from day to day

roof top swimming poll; - gym with dumbbells (though variety could be better) - functional kitchen and nice

breakfast was phenomenal. very helpful staff. quiet room as requested. no problem with wifi.

was no coffee or tea in the room, and no room service

the hotel offered early check in for a small and reasonable fee which was a life saver for me

use an outside firm for room service at night

was terrible, room service is contracted out, stone cold food delivered in jam jars 1

slow food area included was very convenient and breakfast was excellent

nice gym

when we were delayed they had no problem letting us have a late check out and using their excellent on site area to do some work

the gym is amazing with new equipment

staff - free snack bar 24/7 - location near metro station - comfy room - clean -

lovely bar on the terrace with nice views and lovely

swimming pool could be opened in september

the gym is a

ough they were still helpful via my dreadful spanish

wifi a bit slow

i liked the shuttle service, the pool and the location (close to mad cool festival)

- rooftop pool area is very nice & clean

good service and clean rooms with big bed plus free shuttle on derpature going to airport

rooftop pool friendly staff. free shuttle bus mon to friday

i liked the shuttle service, the pool and the location (close to mad cool festival)

even the sheets no free water as per other hotels we want to order water and pay they said no room service and it was

they had an electric kettle on the room but no mugs or milk so i had to go down to the bar but the staff were so lovely i didn t mind this at all

wifi doesn't work at all and we had a premium code !!!!

i ordered food twice from their restaurant - room service - the food was nice price/quality and the kitchen team were very friendly

the breakfast buffet was wonderful

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

having books instead of a bar is already building a calm environment and relaxing is much easier

the bar connected to it is also great for a drink and a snack

it’s 24 hour reception and there is a bar attached to it which is great if you want a coffee or a quick meal

there mini bar was empty and no complimentary bottled water especially for us tourists.

they also have special hotel stuff for kids, including a plush toy and special soap and for kids

i like the design of the hotel, the room and the breakfast

the breakfast is nice, a lot of different meat, cheese, hot meals, good coffee

wifi, it was awful

they also have special hotel stuff for kids, including a plush toy and special soap and for kids

size of room and pool

excellent hotel for the kids, staff were great and room was spacious and clean.

was already after midnight and travelling with small kids)

the airport shuttle was very convenient and clean

hotel very much geared up for individuals on the go with plenty of areas to access media and wifi

room service was not available at certain time of the day due to which either customer had to wait

corridors are coming down, carpets with marks of bleachs and bottom of the doors damaged the wifi unbelievably

the man who works in the bar is the friendliest member of staff,makes you feel really welcome

a better offer for room service

friendly staff and great room service

the pool was closed early.

kind and helpful staff, amazing food, clean and quite room, free airport shuttle

not a big deal, until you add 2 tired kids to the equation

nice pool area, good breakfast, large room. can t argue for the money.

the option to accommodate my kids in the same room was fantastic

room, breakfasts, all staff dealings including reception, bar and resterant staff

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent, dinner and service excellent, we loved it

poor choice of menu in lobby bar very limited.

loved the availability of the gym. staff was also very friendly and spoke great english.

bar with limited menu which was all i needed

a good size, the beds are big and comfy, the windows open, everything works, there is even a mini bar in the room and snacks and drinks for free

is a bar / restaurant in the hotel, but no kettle and tea and coffee making facilities in the rooms

the pool was great and the food was good here too

room is fine. gym not good, extremly small. breakfast is ok, but had better in spain

swimming pool and gym available

the room service

we find the restaurant food is expensive and room service food wasn't very nice.

fruits are fresh and buffet is excellent and wifi connection is excellent

the kids will certainly thank you for the use of the fabulous pool and slushies that the hotel provides

great value for money, amazing terrace and pool, friendly staff and easy access to the centre.

ich i didn t use but did check out, and it looked good)

staff in the bar ignore us for too long in the counter, while they are not serving anyone, but just cleaning and

is tiny, room service is expensive, not enough restaurants nearby

pool, room and staff

pool area very well kept, gym equipment well maintained

late check out (midday)

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

8am no bread for toast , no plain yoghurt left reception did not understand that i didn’t want laundry delivered same day at higher rate

expensive laundry service.

bring your own toiletries and laundry bags

it was a great breakfast and within easy walking distance of the metro for trips into madrid.

breakfast included would be a nice bonus for travelers :)

really enjoyed every moment through the day, breakfast, cups of coffee, a little gym work & the room was totally great

also a pool and gym

the gym is very small.

gym

front staff was trying to explain the bar was closed and she and the man with her seemed angry about it

clean room and gym. friendly staff and great location

the bar wasn't open when we returned and there wasn't much atmosphere in the area

convenient 24h gym

grand foyer, spacious well appointed rooms and excellent breakfast included

room service breakfast expensive

i also had room service and ate at their restaurant, also excellent

wifi signal was

have been nice to be offered access to the gym, instead of having to ask for it

our family of 4 (including kids 7 and 9) also loved the pool and breakfast

swimming pool

there is an english bar great for happy hour

the facilities were great and it was fantastic having an outdoor pool available in the summer heat in the centre of madrid

5 gym 10 spa - did not try pool - looked

their breakfast buffet is delicious and a great choice of food to choose

room service.

i arrived and needed to leave the next day before 7 am and asked if i could take breakfast before the starting time, the person in the reception said i could try if not he would

since i knew that my check in would be late i kept asking them if it should be ok , they told me their reception was 24/7 open along with

the breakfast menu was very good and appetising. and a great choice of food

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

great location and early check in

wifi was included and the room was nicely decorated and had good amenities

there was no restaurant over the weekend but there was room service abd there are many good restaurants in the area

gym is small but has all what s needed

room service was very limited

gym with a wide assortment of cardio equipment

staff in all duties starting from reception, restaurant, room service, even security are really professional and kind

we need to ask for sleepers from room service

even the bar was great for drinks and snacks

breakfast is expensive.

kids really enjoyed gym

very helpful staffs..early check in facility

good value for money place,the stuff from the reception to the bar really helpful and

staff in the bar were friendly and helpful despite my lack of spanish

clean spacious rooms, with cafe bar in front

this was very spacious with a ground floor lounge/kitchen/bathroom, and an upstairs double bed and ensuite

if you want other options, you can buy them, but the kitchen only opens after 9:30 am

very nicely decorated, got everything, huge double bed, extra comfortable bank-beds for the kids, great balcony overlooking the park

i was with family and kids, kids

the friendly staff the free bike hire the location, next to retiro park room service

i was with family and kids, kids

the shower was not the most friendly for kids. slippery and difficult to bathe them.

the english breakfast was absolutely delicious and a perfect way to start each morning

no breakfast and the view from my room was a brick wall.

triple room was spacious - almost like two rooms (with two tvs - kids loved it :)) and it had a big terrace

the place is great. breakfast is fine but takes a while. just be patient it will come to you.

excellent no fuss cheap breakfast in the cafeteria, and their menus of the day & menu of the night looked good value too (a

free shuttle was very handy but it took approx 20 minutrs to/from the airport

room service was a bonus and the pool was great

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

gym needs updating

they keeped my luggage with no money till i came back from another trip in spain gym is open 24h tv is on the internet very modern place near to the train not too far from the

eakfast and dinner)

the room service is not free.

i also enjoyed the nice pool and well-equipped gym both clean and well-maintained

the breakfast is delicious and full of options

nice bar /seating area downstairs

bar service was excellent, simone always had a smile and knew us by name

working there dont help us searching places to go for dinner or lunch, they look like school kids

amazing breakfast at quintin, one of the city's most popular restaurants

we ended up having our 2 kids (14 and 10) stay in their own room on the same floor as of but it was very nerve racking and

spa pool wasn t operational

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

there was a pool, workout room, and even a little kids play area in the lobby

king room and genuine king size bed offered great breakfast and good gym

gym and pool are great

lack of service very complicated entrance wifi not good safe custody box breakfast not

loved that they accommodated our family of 4 with bunk beds for the kids

location, breakfast

2 nights in a quad room

very good breakfast. also well organised by gabriel!

our room was very comfortable and clean, with everything we needed for 2 adults and a baby

elevator would not fit two adults with rolling suitcases

ud83dude06 ud83dude02, i’d recommend if you have children try to find another hotel, but for adults should be fine

great location lovely and clean let us have a late check out at no extra charge

rooms were really amazing - comfortable and quiet. breakfast was great.

the suite was very spacious, spa was lovely and super relaxing, breakfast was delicious, the service was always

strong wifi

the spa with sauna and small heated pool is a nice touch

room service. pool. main restaurant. door service.

neat, good breakfast and good room size and beds to fit an adult and two children

location, very good breakfast, helpful staff

good location, very friendly staff, clean and comfortable, nice breakfast

the breakfast is really good

that the room service was operating till 23:30

luxury, great rooms, comfy, well equipt, loved the bar area and breakfast, excellent stay

of the main reason we chose this hotel was room service

unactractive bar missing atmosphere

only bad thing was the room service call centre they don't speak english , but also the reception staff was helpful to

the restaurant also only was open for breakfast and no room service available