we loved the breakfast offerings

the parking was excellent, and the views from our room

2) were absolutely beautiful

in winter it was quiet so we had the spa all to ourselves

we wanted to try the spa and it wasn't working

excellent spanish breakfast

had to miss breakfast as it starts in the hotel at 9am

the pool was really nice, there were several options for the breakfast.

the restaurant is also very nice quality and a great breakfast included

stay and great breakfast

good breakfast, friendly helpful staff

the spa was not open when we stayed as we were out of season

breakfast was pityful

well located. the breakfast was ok, not the best, but ok for the price

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

breakfast: very good value for money

the breakfast was also great, we especially enjoyed the (homemade

the breakfast was also delicious

breakfast is lacking (i

breakfast copious

really good breakfast

exceptional breakfast! very fresh and delicious.

breakfast was delicious and filling

breakfast, location and stuff

the breakfast was outstanding, which is unusual in my experience

breakfast started a little late (9.30) for the early risers, but worth the wait

the bed was super comfortable and the breakfast was delicious

needed to leave early the next day, but breakfast was not until 9:30 am

breakfast was lovely; freshly squeezed orange juice, home made cake, fresh rolls and coffee

breakfast is served later than usual (between 9:30 and 10:30), which may not suit early risers or

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

the pool area is absolutely beautiful with lots of loungers, you can also get drinks by the pool from

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

breakfast was lovely and varied

r the winter) and a pool and great garden space for the summer

has a lovely spot with a nice chimney

clean free parking available nice views

car parking at rear plentiful but should have been secure

they also have a big garden and plenty of space for parking

helped with the wifi and found me a restaurant that delivers to the hotel

it's located right nearby the road and has the parking which is good

the breakfast could have been better - not a lot of fresh food.

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

a very nice room - very clean and great bathroom. the breakfast was a bit basic.

breakfast was basic

breakfast was also good

the cafeteria saved the day with drinks and bar food

early bar closing

a more varied selection of food in bar and restaurant.

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

cheaper to buy breakfast in bar rather than restaurant (toast only)

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

comfy, friendly staff easy good wifi so work was smooth

the wifi was terrible and extremely poor

the pool was lovely and spacious around for relaxing

only disappointment was that the pool wasn’t quite open yet because it was early may

beautiful views, a lovely terrace and an amazing swimming pool.

peaceful, nice pool, close to mountains and town. good parking - free!

spacious rooms, friendly staff, nice pool, location close to hiking trails

the restaurant and bar were not open so no food there

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot and the gardens

though they have free wifi which is not that strong

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad word to say

the wifi was mostly non existent

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

noted by other people, the room was passable but the downstairs bar is appalling

the overall experience (i was traveling with 3 kids) was great

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

hotel was advertised with a pool, but the pool wasn't open yet, which was a shame

breakfast and location are excellent!

fridge there but no option of a mini bar or room service

lovely ambience, clean and good breakfast

the room was a good size and the wifi worked well

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

the bed was very comfortable, and the spa tub was great

a bar cafe next door with tables on the pavement

golf course 10 minutes drive

service was very slow, order at the bar if you are in a hurry

coffee at breakfast bar needs upgrading

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

we could barely not sleep at night as a bar across the street was extremely noisy

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

pool, short walk to the bus stop

fantastic swimming pool

lovely grounds and swimming pool

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

in smart gardens with pool

eat go, there’s is also a commercial center only 11 minutes walking where you can go with the kids, shop eat and let them just pay there

clean, friendly and efficient - an easy drive to the old town and plenty of free parking

pool was great for our kids

room service breakfast was very poor quality & value

nt use any of the spa facilities so cannot rate them

spa is only open from friday afternoon to sunday which was a bit disappointing and the restaurant

spacious. well stocked kitchen. lots of food provided. clean.

she leaves plenty of food in the fridge, more than enough for breakfast

is easily the best bed and breakfast establishment we have stayed in over the last 7 years of travelling to and from spain

food, wine, beer and cold water all there ready to enjoy when we arrived, and for breakfast

the cake was a nice surprise and the fruit and breakfast were superb

a good bar fridge, good storage and cross ventilation

us with tourist information and organising a taxi for our departure, and the lady on duty at the bar in the evening

bar and breakfast was excellent and staff very pleasant

had the only suite which was lovely with a four poster bed and a spa bath

large space and private lift entry

the roof terrace bar was also a real bonus we watched the sun go down on the aqueduct whilst sipping cold beers-

the bar could have been staffed for longer hours

they also offered a late check out so we didn’t have to carry our bags with us all day

on top of the building is a terrace with bar with music where we watched the sunset

everything was great and the rooftop bar was incredible ud83eudd29

wifi in room very weak

gym facilities were adequate and the breakfast was good too

wifi didn t work in our room

gym wasn t very good and treadmill didn t have a power cord

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands ipad would not work properly 5) preset air conditioner can only have 24c or off 6)

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

one of our party was unwell and the hotel accommodated an early check in

laundry facilities were a bonus

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

cleanliness, wifi availability

decent wifi, comfy beds, and room

wifi sometimes weak or intermittent. overall great and will return

good wifi

) they have a restaurant and bar onsite

the bar is very popular with locals and has a great local vibe

enjoyed some beer and tapas in the bar where the bar person really looked after us

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

the bar and restaurant was superb value for money and of the highest quality

wifi good

unfortunately did not have a chance to use the spa but perhaps anouther time

the staff were all fab and the spa was lovely after a day

the restaurant is vast and has a cosy bar at the back

spa s warm pool could have been warmer

loved the spa bath

dining area is very small and can have screaming kids

location close to bars, restaurants, places of interest

of the old town, less than 5 minutes walk to the aqueduct and the alcazar, out of season the bar is closed and the restaurant is only open for breakfast, however there are good places for

brilliant location. luxury spa for two in the room. valet parking.

rdio and

very limited bar offerings, no restaurant so limited bar and room service. menu offered.

gym, paid pool access

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

room service is available

high quality breakfast, very professional, efficient and kind staff.

extreme good parking facilities

pm) and there was no possibility to eat at the hotel, not even room service for a sandwich

breakfast was plentiful and all for the price you would expect to pay for a cheap budget hotel

very nice parking in basements

terrace bar was not open while we were there.

rooms were large and well appointed with mini bar and filter coffee machine

great terrace to sit with a glass of wine from their bar and watch the sunset

car parking was easy and there was an ev charger in the garage that u used for my tesla

hotel has an ev charging point and is in the centre of the old town.

smashing bar wine and food

is parking

it wasn't very close to any bars or restaurants. having said that the hotel bar was good.

no working wifi in the room

location, on the main thoroughfare for the segovia sights and parking

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

good localization, very friendly stuff, good breakfast, close to train station, grocery store.

free parking, great breakfast, friendly staff, nice room

good location nice breakfast

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

friendly staff, and accommodating my need for late check

breakfast was great, and we loved the swimming pool

outside pool was closed

pool area good with a big pool

the hotel has a big indoor as well as outdoor pool, both with views of segovia

the hotel is beautiful and spacious, fantastic pool and area with spectacular views

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it❤️

swimming pool and pool area

nice garden bar near the pool for an evening drink

size room for 3 people very clean nice clean pool with bar area regular bus service down to the aqueduct and old

nice quiet place, nice swimming pool to relax.

the area was quiet and parking free onsite

bar downstairs was very noisy at night, and the price of the room was quite steep for what it was

well located, ample parking, good bar and restaurant facilities

well located, ample parking, good bar and restaurant facilities

the bar attached to the hotel had a lovely authentic atmosphere, the wine was reasonable and the tapas

adjoining rooms for the kids as well

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good quality

no complains. perhaps the gym could be somewhat better equipped.

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

it was nice to have a gym in the building even tough it is very small

one of the plates in the snack bar was quite low quality for such a place.

good wifi and ok breakfast

helpful staff, clean and good wifi

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

decent rooms and wifi

the hotel was packed with people. i always found a table at breakfast but just.

the courtesy of management due to a late check out i didn't fully comply

room comfortable, good continental breakfast

free parking, good breakfast, great restaurant across the street, extremely clean

well supplied continental breakfast with gluten free options (on request)

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

swimming pool is refreshing

restaurant and bar closed no local amenities nearby

wifi not working

fantastic spacious, secure outside parking area free of

quiet place, on site parking, the bed is super comfortable

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

not possible to get a coffee until 11 when the bar opens

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

nice spacious room with storage places. nice bathroom (could be larger). i appreciated the gym. (-)the gym could have been better.also, for the price i paid, it could have had more facilities. (-) the gym had only 1 very old and out of date treadmill from the 1990s

the reception was very good. the room was always clean. breakfast was excellent.

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

room and breakfast

i arrived they found a room available for early check in

breakfast was delicious

and the wifi didn t work in the rooms

breakfast buffet really good, lots of choice

no room service

room, bed, shower and also the breakfast are amazing

also the wifi doesn t work so good

the pool is nice and was never crowded, the gym and terrace were excellent

were nothing in the kitchen for the short stay

staff were good, gym and wifi are good. it has a good workspace for working remotely.

no tv in the room. not so much dishes in the kitchen.

better equipped kitchen. a kettle and pans would have been great

area but is close to restaurants and huge shopping mall only negative is there have a beautiful pool which is

breakfast was very nice too

too expensive for breakfast

the nq bar at the spa and gym club was always closed, but i wanted to try something there

everything the only thing the pool was closed for repairs and it wasent advertised that way

and friendly throughout the stay

room service was available and room had a mini bar also

room service was available and room had a mini bar also

good staff, bar food was ok. rooms very clean. gym was ok

great facilities, good bed, great sauna and gym

bar shut too early in the evening

was really good reviews regarding the gym however there was broken machines

spa is small

was supposed to be a bar menu, but int was not available, only the restaurant menu was available

excellent decor, very stylish, great mini bar & food

the staff were amazing especially the bar staff who could not do enough to please

very nice hotel close to my work good breakfast nice swimming pool

cold pool

the pool is amazing too and in general the stay at the hotel was really pleasant

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

be good if there was a roof top bar and swimming pool.

the room service 24h, the staff, the attention to detail...

wanted to have massage but the spa was closed

bottled water at bar does not have reusable tops and needs a bottle opener - very inconvenient.

restaurant excellent, so was the spa and views from the 26th floor

flexible room service, tiny teapots, not enough bins in the room or english tv, no breakfast before 8am

huge props to the room service and cleaning staff

expensive breakfast, 11 euro was way too much.

breakfast was a bonus.

gym was very outdated: 4 out of 5 machines were not functioning

room furnisher is old. windows are not safe if you have kids travelling with you.

advertise with gym. there is a threat-mill and a few dumbbells. not a proper gym. disappointed

pool bar could do with updating but that's being a bit picky..

great customer service, breakfast & pool.

great place to stay by the train station. offered a low price early check in

the ev charger is in the garage but they won't help you if there is any issue as the service should is

the rooftop swimming pool, the breakfast, the room

room service is awful

room service menu provided in the room wasn't actually the menu

it was not finish and something were not usable

we opted to pay for the daily breakfast option and got room service for some of the nights and the food was exceptional

the pool was really good for family with kids

hotel has everything you need, from amazing food/room service

breakfast and food at the pool bar is fantastic. rooms spacious and nicely styled.

the wifi connection was strong and fast well equipped gym they have secured car parking area which was good i definitely enjoyed my stay in the hotel and

late check out

it was a little difficult to access the gym.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

covid has impacted services (gym sanua)

gym needs to be reserved in advance in order to use

there is a bar there and a burger king at the train station, but not much else

early check in was a plus

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me no kids is half price so she changed the bill

everything went well staff was helpfull for my kids

staff in the restaurant and bar were exceptionally friendly helpful and made me feel safe

wifi was good and the air conditioning worked well

excelent wifi

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

very friendly helpful staff, great price, good wifi.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

there was a gym

great bar and restaurant

service at the front desk exceptional service in the bar patio exceptional

room service breakfast was a nightmare long delay no salt or pepper and cold rubber eggs.

awesome gym

the comfort of the room and the facilities especially for kids were superb

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

staff were helpful with early check in and taxi ordering

several different types of business close - restaurants, laundry

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

i like that they let me had an early check in to the room

hotel was clean and they had a very nice selection for breakfast

not able to try pool too cold

walking distance to the metro, a few good bars close by, a fridge, good wifi, economical and clean

the swimming pool was not available.

the breakfast was a littel to expensive for me but sure it was good quality