room and the breakfast.

despite being little unhappy with the noise from the bar

s me really), they offered an upgrade to beautiful room which made my stay unforgettable,

before i had breakfast with my group, i woke up earlier and they didn’t accept that i could have a cup of

hotel, great staff, continental breakfast was okay for us

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

early bar closing

the cafeteria saved the day with drinks and bar food

restaurant was closed only the bar was open.

cheaper to buy breakfast in bar rather than restaurant (toast only)

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

really good value for money and staff extremely helpful

ranging for me to go to the local gym)

comfy, friendly staff easy good wifi so work was smooth

good wifi connection as well

the wifi was terrible and extremely poor

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

r the winter) and a pool and great garden space for the summer

breakfast was the best we

i loved the pool and the garden

a nice, clean room, a good breakfast

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

sits at the end of quite a lively area with plenty of bars

welness/spa is poorly equiped and expensive

good but no kids meals before 8

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

so additional cost)

spa is not available unless booked in advance and costs 15 eur per person

is info is not in the

2) were absolutely beautiful

nice view but the breakfast was nothing special, no vegetables again.

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

had to miss breakfast as it starts in the hotel at 9am

excellent spanish breakfast

place with a magnificent view, excellent staff and amazing breakfast

beautiful views, a lovely terrace and an amazing swimming pool.

there is a nice swimming pool and a garden

spacious rooms, friendly staff, nice pool, location close to hiking trails

only disappointment was that the pool wasn’t quite open yet because it was early may

lovely pool and garden area

needed to leave early the next day, but breakfast was not until 9:30 am

the bed was super comfortable and the breakfast was delicious

breakfast started a little late (9.30) for the early risers, but worth the wait

breakfast is simple and delicious

nice breakfast, nice room with great view of the mountains.

the breakfast was also delicious

location, comfortable bed, clean room, nice breakfast

the breakfast was also great, we especially enjoyed the (homemade

breakfast was lovely too

breakfast: very good value for money

breakfast, location and stuff

exceptional breakfast! very fresh and delicious.

breakfast was amazing

breakfast was sumptuous

the breakfast was outstanding, which is unusual in my experience

hotel restaurant could be open every day and swimming pool could work longer than till 7p.m.

pool was too small for all the guests, and the timetable for the pool was quite late in my opinion,

the rooms were nice and clean, the pool is great

fantastic swimming pool

outdoor swimming pool is clean and big enough to swim in it

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

car parking at rear plentiful but should have been secure

- parking - reception area

they also have a big garden and plenty of space for parking

it's located right nearby the road and has the parking which is good

breakfast

looked like suites, good breakfast, guiet nighbourhood, easy access to m40, free indoor parking

really nothing special. well, the wifi but that's pretty much it.

great breakfast and evening meals

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service food is good as we a muslim we order a vegetarian dishes such as

very well located for our purposes, very cheap, nice breakfast, i will come back.

everyone on the staff was very kind, breakfast was nice, rooms were clean, wifi was fast

the breakfast was basic (tortilla patatas, bacon, cheese, ham, fruits, pastries , cereal, juice and

staff was super friendly, and the breakfast was awesome!

awesome breakfast for

adjoining rooms for the kids as well

it was nice to have a gym in the building even tough it is very small

property claims to have a sauna and gym

stay in room 108 unless you like being kept awake - right next to the bar and restaurant

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

no complains. perhaps the gym could be somewhat better equipped.

the silence in the area, free parking and wifi and the views from the bedroom.

but outside it, the local authorities should provide light to the outside of the hospederia, the parking lot and the gardens

though they have free wifi which is not that strong

visit was out of season so the bar and restuarant that looked so appealing were not open

the restaurant and bar were not open so no food there

the location was good and easy to find bar/cafeteria downstairs allowed early check in

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

second time i have stayed here both times mini bar not working

coffee from the bar was delicious

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

the overall experience (i was traveling with 3 kids) was great

rich buffet breakfast

pool very refreshing

lovely ambience, clean and good breakfast

the pool was closed - but then we were so happy to see the monastery

beautiful rooms with a view to the mountains, comfortable beds, pool

pool, short walk to the bus stop

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

a bar cafe next door with tables on the pavement

breakfast could have had more selection and the bar could have been open in the evening

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

service was very slow, order at the bar if you are in a hurry

coffee at breakfast bar needs upgrading

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

golf course 10 minutes drive

good bar and restaurant onsite.

the room was spacious with lovely interesting view all topped off by a wonderful jacuzzi spa bath

we ended up taking the suite (at special price too) with a huge bath/spa in the middle of the room

and clean hotel on a highway, with free underground parking and decent wifi, all this at a reasonable price

good wifi and ok breakfast

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

it was so clean and comfortable with an excellent shower. breakfast was perfect.

the courtesy of management due to a late check out i didn't fully comply

the hotel was packed with people. i always found a table at breakfast but just.

breakfast was perfect location was remote but close enough in taxi

they didnt have eggs available for breakfast

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

gym was closed for repair

friendly, professional, clean, comfortable. it was nice that there was a gym

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

because my kids loved the place

service, cleanliness, bar and restaurant

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

great speed and stable wifi

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available all the

problems with wifi on the last day

the bar hours were a little short and out of 5 nights only able to visit once.

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available all the

facilities are basic - small gym, no pool, tv channels basic and no english channels

all room in the

very small gym.

the gym is very much non existent

the gym is missing a lot of weights

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

room service food not so great. cooked breakfast could be better as well.

a lady named victoria who delivered our room service was fabulous, very polite and friendly

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

high-speed wifi. close to city center.

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

downstairs bar looked nice (did not use it) (+) the bar at night is lively but closes early, at 10pm

above the bar can be a little noisy but wasn’t a big issue for me

the 24hr bar served food and was ideal after a long day working

the cafe/snack bar had plenty of food and drink and well priced

hard beds, noisy ventilation system (outside the room, impossible to switch off), no breakfast (just a croissant and a coffee in the adjacent

hotel in a very quiet area, in well-maintained condition, two bedrooms in the room, a tiny kitchen, 30 minutes from madrid by car

us in within 1 minute with no information and when i asked questions about where the room was and breakfast, she look irritated

we rented a penthouse apartment with 2 floors and 3 bedrooms and a kitchen

having the restaurant and bar downstairs was so convenient and dinner was fantastic

a lovely restaurant bar beside hotel (castizo)

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant, though within 15-20 minutes walk there are some

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

there is a parking, good access to the supermarkets and malls

amazing pool

ol was still closed), great staff, huge free parking lot

too far from the city and bar closed on sunday night

female staff were very good as were the bar and restaurant staff

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

from the room you get a glimpse of the golf course

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

not possible to get a coffee until 11 when the bar opens

warm welcome bar and restaurant on site.

staff is very supportive, and the rooms were super clean and every day we had room service

excellent location plus free on site parking and close to segovia centre

that the spa wasn't open during the week days only on weekends

room service breakfast was very poor quality & value

the gym was in pretty bad state

i only picked this hotel because my kids wanted to be able to swim on vacation

this time i used the laundry facilities, which are very convenient

gym and pool facilities are good

kitchens although well equipped, could use more kitchen utilities

the best, the swimming pool, the gym and the rooms with two beds completely separated

it was cozy and very comfortable and it was nice there was a kitchen.

very nice and varied breakfast

breakfast was delicious

room size is small, breakfast is average. very small gym, no swimming pool.

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

all staff unbelievable helpful and friendly, breakfast

the bathroom, managed to have a hot bath after a long journey, cleanliness, breakfast everything was perfect

limited parking. no room service.

room service came into room at 9 am to clean room before the 12 noon check out time and woke us up

small swimming pool, free parking, free wifi, etc)

like really smooth wifi, which is not so common

spa and gym have been closed for a long time

pool wasn't open yet, even they made advertisement for it on internet

spa and outdoor pool were not included in price

the gym is fantastic and the hotel is very well known among the professional football teams (an extra

the pool was excellent so too the food and drinks

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

and friendly throughout the stay

no tea/coffee making facilities within room and unable to get it from reception once bar closes.

room service is supposed to be 24 hours but when i ordered at 5am it's closed

e sole reason i was staying far from downtown), and that the gym

apartment is across the street from some kind of teen club and the friday night we stayed there, kids were out celebrating until early morning hours, so it was quite noisy in the front bedroom

the house includes everything you need, amenitized kitchen, a full refrigirator, various kinds of bread and we even got a freshly baked cake :) if

our kids liked it

we were traveling with young kids and the house even had toys and books for them to play with

everything was perfect. quiet calm. peaceful. breakfast is excellent, cleanliness is super.

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could maintain my workout routine

very close to shopping malls and good fitness club

we traveled with our two kids and loved the layout - our rooms were in a separate spot which felt very private

had the only suite which was lovely with a four poster bed and a spa bath

from an old mansion, with heavy, high timbered ceilings, lovely spaces inside and out, a bar and an excellent buffet breakfast

a good bar fridge, good storage and cross ventilation

large space and private lift entry

issues was that we were staying on last floor and next to the room there was a roof bar/club which was playing loud music and we could hear the people closing the bar at 5-6 in the

they also offered a late check out so we didn’t have to carry our bags with us all day

the bar could have been staffed for longer hours

on top of the building is a terrace with bar with music where we watched the sunset

the roof terrace bar was also a real bonus we watched the sun go down on the aqueduct whilst sipping cold beers-

ordered some some food one evening using room service

very basic with no tea/coffee in room or room service. no porter services

wifi didn't work most of the time

wifi worked very well and all staff were very friendly

good shower and wifi

laundry facilities were a bonus

i asked for a late check out which wasn't possible but i was offered great, sensible and useful alternatives

no price list for laundry.

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

one of our party was unwell and the hotel accommodated an early check in

no pool, no spa, no gym, because under construction

complicated wifi access

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate, which is not the case here

was supposed to be a bar menu, but int was not available, only the restaurant menu was available

bar service inside the hotel, they said it s working just during weekdays, not weekends

comfy bed and good wifi, bathroom maybe a bit outdated

cleanliness, wifi availability

wifi was a little spotty, no kettles or microwaves or anything in the rooms.

good wifi

clean and comfortable, close to the main points in the city, wifi is good, staff are very nice

was very comfortable, staff were very helpful, room service was great and food at the restaurant was splendid although not cheap

the hotel exudes elegance with beautifully designed rooms and top-notch amenities, including a spa and fitness center

the room service menu had nothing worth ordering i'm a executive chef

booked to take my daughter swimming. no kids in the pool…..

be good if there was a roof top bar and swimming pool.

the bar and restaurant was superb value for money and of the highest quality

great tapas bar downstairs,fantastic location, good value

very pleasant family run hotel with a friendly bar and excellent restaurant, this was my second stay and i will go again

enjoyed some beer and tapas in the bar where the bar person really looked after us

the bar is very popular with locals and has a great local vibe

wifi good

food and poor, inaccurate info re pool facility

do have remotes) anyway, this didn't spoil any of our stay though, and we will return to hotel spa la casa mudejar

wifi is slower than dial up in the 20th century

listing photos show a pool, a jacuzzi and a sauna

her name is liza and she works as the pool guard

nice pool

the mini bar is usually not supplemented

we had flexibility for early check in and luggage storage after checking out, which is really important in a big, bustling

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

the kids loved the bunk beds.

a coffee or tea service or wine bar in the afternoon would have topped off a great experience

brilliant location. luxury spa for two in the room. valet parking.

pull out sofa for kids needs replacing.

the early check in option went well.

oken fan and treadmill) and had only very basic equipment

ly with spa and by reservation)

a well stocked mini bar

the room service

city center location, good breakfast, good parking, decent gym

of castle from room, garage for car, walk to all attractions, very friendly staff, great little bar and terrace

) with 2 ev chargers, 1 of which a tesla destination charger

rooms were large and well appointed with mini bar and filter coffee machine

terrace bar was not open while we were there.

hotel has an ev charging point and is in the centre of the old town.

in the restaurant does not begin until 8pm (culturally appropriate but inconvenient for us with kids- if you eat earlier know you’ll need other arrangements

gym had very limited equipment

no main bar , but good restaurant/ small gym / great pool

breakfast good, location too

was not allowed to stay in superior double room with two little kids (1 & 3 y

great stop over with great staff, rooms and parking off road

location, on the main thoroughfare for the segovia sights and parking

free parking

is parking

there is a great bar on the corner

room was freezing cold and the room service was terrible- a soggy sandwich and a few fries for

the breakfast was good, but there is no room service at the breakfast time, we wanted to order just coffee in the room but it was not

very slow wifi. the same breakfast every day.

flexible room service, tiny teapots, not enough bins in the room or english tv, no breakfast before 8am

room service menu left something to be desired

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and came home to a good dinner after a busy sightseeing (+) the evening meal was excellent and so was the complimentary breakfast (+) excellent breakfast and very attentive staff (+) but this location was very beautiful with a nice walking path and a good breakfast (+) the dinner and breakfast were simple but beautifully prepared (+)lovely setting, excellent and friendly staff, really good food and complimentary continental breakfast (+)friendly and helpful host, hotel was spotless, beautiful location, nice breakfast (+) very good continental style breakfast (+) the dinner & breakfast was delicious (-) because of the location - it is far away from center, no coffee shops or restorans, the breakfast should be more than

gym needs to be reserved in advance in order to use

covid has impacted services (gym sanua)

late check out

great breakfast and i was happy to use the gym facility after a long vacation.

i would love to have a coffee machine at the property and the gym open earlier than 9am.