lovely friendly staff great facilities we loved the pool and jacuzzi

everything- staff friendly, spa and gym facilities great , beds comfy and a very clean hotel.

lovely breakfast selection too

the breakfast was excellent with a very varied choice

the gym, pool, spa, and grounds were beautiful and well kept and we had fun using them all

a swimming pool was missing.

laundry was cleaned as communicated; very good

there s no swimming pool for the kids

restaurant and room service prices are extremely high.

30pm so had to have room service

last but not least the young man who worked behind the bar on both evenings, who served us our drinks with a huge smile and pleasant conversation - thank

electric went off as we were in the bar shortly after we arrived and we could not get served for an hour despite showing my room number

with a nespresso machine and coffee pods, rocky road, mini bar, dressing gowns, full sky tv, wifi and our favourite the

early check in after overnight red eye was exceptional by the hotel

best hotel ever. great food and bar as well. will always return when travelling to london area.

wifi very poor

had parking right outside

food from the bar was superb

parking can be a nightmare

clean, tidy and the food served in the bar was excellent

good location, nearby pubs and restaurants, excellent wifi.

the wifi was good which was useful

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

ev charging points quiet room at back in ripley block

the wifi works well in the rooms

everyone in the bar

aff and patrons) are friendly, chatty and welcoming

perfect stay with free parking, i will return on my next visit to the area

friendly staff which made us feel welcome and a lovely bar which was very nice to relax and enjoy a drink in on the evening and the food was very nice

great location staff brilliant bar very nice

the free wifi was simple to access and worked well

nice to have a small gym on site

parking

room was clean and comfortable, little bar for a quick late night drink, friendly staff

gym didnt open pre 8am which i find very bizarre and

they welcomed us at our late night arrival and their bar was open even later

very reasonable bar prices and for food and efficient friendly staff

karolina was very helpful and helped us with our request for an early check in

bar and room service closes early

bar was friendly and the location was fabulous

the wifi setup is a little odd, in

wifi worked well and could work properly at the table

size of rooms and the bar was great

i requested a early check in and the hotel wanted 30 pound u think that s wrong

a great touch that santa came to the table to meet the kids

cute and the bar down straits had a lovely dog to cuddle

however, with all the eateries around and the fact that you can bring carry out into the bar area, this is not an issue

so tiny room like a prison cell, no wifi terrible experience

it was clean and comfortable. the staff were friendly and the bar had a great choice of beers.

towels shampoo soap available kettle tea milk biscuits etc free wifi and parking

staff were friendly, nice location, parking

good location with convenient on site parking

bar area could do with a lick of paint but it s not untidy and almost adds to its charm in a way

parking large car park next to hotel with plenty spaces, no charge to park and easy access into and

good location, parking, very clean

had a meal in the bar area and the food was excellent

was in room 35 separate accommodation from the actual hotel the tv signal and wifi weren't the greatest and the double bed was a little firm to be honest but each to there own

food in the bar and in the restaurant couldn't be faulted

wifi access poor.

no wifi when i was there... i m sure it s fixed now

excellent, extremely well soundproofed with a good blackout curtain, great bar and leisure/pool/spa facilities too

wifi connection could be better. tv apps dont work

the desk was very handy and wifi worked very quickly so i was impressed

bar was shut when we got back (which was after midnight, to be fair) which was only a minor (+)good bar and restuarant although we didn t eat in the restuarant we would next time (+)excellent bar area comfortable beds (+)lovely rooms nice bar area restaurant excellent (+) the staff were super helpful and friendly from the front desk team to the bar and dining (+) all the staff front desk breakfast team dinner bar staff the leisure staff i could name them all just amazinggg thank u (-)maybe the bar can close a bit later (-)please turn the heating on in the restaurant and bar area (+)well-decorated, comfortable hotel with pleasant bar and dining area, good size room with comfy beds

had lush green space around the property and kids enjoyed playing around

played golf nearby and got a taxi as the website no parking at hotel

the room was lovely and really nice having snacks and a mini bar but very pricey.

location good for accessing golf.

wifi connection was average, could not login on the second day. bathrooms are bit tired.

east parking

staff, met on reception with drinks and cookies for the kids

room and cleanliness were amazing - lovely room and bar very impressive would recommend and will stay

we had room service, staff delivered the food in a good time, she was smiling and happy, and again felt

the gym is basic but good enough for

room and bathroom were very clean, bed was cosy, a lot of choices for breakfast, room service quick and food still warm

room was clean, and the wifi worked

for guests who are staying, the albert arms offer a complimentary drink at the bar which was a very kind gesture and much appreciated

there was a celebration in the bar but it didn't bother us, just added to a great evening

wifi did not work. breakfast not available at present.

great location, quiet, comfy, friendly staff, early check in.

parking facilities poor

also lucky enough free parking was available at the time

wifi connection for me in the room was not great, but usable

parking ideal and super room

tra cost), fresh milk which as a tea drinker was welcome

i discovered an outdoor gym and a dog and boot washing station which could be useful for those on a walking holiday with

gym, pool, food was amazing indeed! very comfortable place.

comfy bed, free use of pool and amazing breakfast... even a nutri bullet.

really friendly staff, excellent gym, food really good quality and a great location.

gym was good, did want to use the pool but time did not allow, will book here again for sure

easy to find with plenty of parking & very quiet,could you hear traffic

location was really nice. parking and easy to drive to.

could not fault anything, handy for rail connection, parking.

great parking and friendly staff.

plenty of car parking spaces

wifi extremely poor, bottle of water for 3.95

free parking on site is also welcome

i didn t order food on this trip but my last trip i had room service and the food was fantastic

private and secure parking which was a great plus and the food i ordered from room service was great

the wifi kept dropping in public areas and was not accessible in my room.

we requested an early check in

bed extremely comfortable and fantastic breakfast

a where i'm from) which was nice and very enjoyable

hospitality tray

very comfortable beds nice bar pleasant decor

decided to eat in the pub downstairs before going out that evening, it was lovely, service at the bar was quick and the man who looked after us kindly offered to put the drinks on the table tab and

parking was plenty at the back/side of the hotel

free parking was also nice

food in bar very good

location near tp thorpe park and parking on site

foley is old charm hotel with luxurious feeling , bar staff and restaurant staff very friendly and food excellent , we will be planning another trip

and stylish, easy access with parking and good food

wifi kept kicking you off, frustrating having to re-log back in every time

wifi - connection kept dropping in and out kept having to log back in multiply times, wasn't able

comfortable bed, good wifi

bar staff were very friendly and helpful

initially felt like i was at the wrong place as the bar is located on the first floor and i expected to walk into a reception of some sort to check in

t help did arrive) checked in and shown to my

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

staff , warm welcome , even made sandwiches for us because we were leaving before breakfast, at no extra cost

staff, gorgeous facilities, so convenient with small kids

plenty to do and see for adults and kids

we had a good combination of relaxing in the pool/spa area, working out in the gym, playing air hockey and enjoying the charm of the hotel

lovely room, great pool and spa facilities, breakfast good. restaurant food was nice.

liked everything about the property, including the golf course, room and the spa facilities

wifi could be better, especially as 5g is non-existent and 4g only received one bar

free room service and the food was outstanding

were very friendly, bar was lovely and cosy,room was really good , bed was comfortable, brekfast was excellent,

wifi is annoying as you have to log in everytime with names and e-mail over and over again

street parking availible for free

open the restaurant for people arriving could not get any lunch for kids

room service was bad waited a hour to bring some shower gel

really nice meal in the zafari bar & grill, very well looked after

we were told that there was room service available and

restaurant closing at 9:00 pm and no room service

have been before, love the location, staff at reception and breakfast always helpful and cheerful

creaky floorboards in the room, the room phone didn't work, there weren't any room service menus in the room, the toilet flusher was broken, charged my credit card twice

the gym was shut. we booked it because it had a gym.

the breakfast was very nice, and lot to chose from

large car parking area

am a salesman all i ask is for a drink gym and wifi and this hotel had them all, to be fair i couldn t fault the hotel as it was perfect

wifi wasn't great and mobile signal poort

the spa and swimming pool is amazing

you got to use the gym and swimming pool in with the price

and there is free wifi so not the end of the world but it would be useful to know that you have to get pool towels

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

excellent wifi

limited parking

breakfast could have been better, order was wrong twice but they did not charge us for it

more parking facilities although these were managed very well by staff

also the phone didn't work for room service

wifi very good and the little extra touches in the room were brilliant

lovely meals and bar area

wifi in the whole place

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year awards, and it shows from the professional staff, to the delicious and

wifi worked well and a bottle of water was waiting for us on arrival

the pub itself is beautiful with a great restaurant and cosy bar space

breakfast not free.

the hotel wifi doesnt work properly

shame there was no room service for breakfast

i had a 12 late check out arranged and a do not disturb on the door and still came in before 11

m) we must ve had 4 different staff knock on the door to clean

the wifi was fast and worked without problems

wifi was patchy.

the lovely magda on the bar was so kind to my son, teddy

facing river, facing town and there is room service

scruffy exterior , noisy with kids running about

wifi was poor throughout the hotel

good parking. nice room , breakfast and service.

no room service, no water in the room, no herbal tea at the bar, not robe in the bathroom, no extra

door slamming was a real problem and there was no way of stopping doors from slamming shut as the kids ran riot

breakfast was great, hotel was very close to thorpe park and excellent for the price.

we weren't warned in advance so was pretty inconvenient small kids

much worth the money , lovely hotel very nice modern design , very quiet nice bed room service very fast good service

pool, it should be mentioned that it gets over run with excited kids, packed and noisy

i was upgraded to a room with a balcony and was given an late check out with no extra

surprisingly expansive hotel with a good feel in a good location and the kids loved the pool

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

real coffee at breakfast is essential!

we had dinner there both nights and the food was great, the breakfast in the mornings was excellent

excellent standard of food and drink and lovely ambience in bar and restaurant

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

with rubbish disposal, thankfully we brought our own bags as we know what is like travelling with kids and a dog

next to lake, good space and facilities for kids. excellent

hotel and location is great large well furnished room plenty of parking

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

lovely bar area sat in front

friendly staff, lovely comfortable room. great room service.

the wifi reception was not good at all. it was on and off and fairly inconsistent.

i am too happy to have a early check in since we landed in uk in the morning

customer service was excellent throughout, we was able to arrange a late check out which was perfect

would be nice to be able to swim in the pool as a guest without paying for the spa

i wasn't successful in using the wifi but i suspect that's me rather than the technology

30 minutes wait for breakfast once ordered. problems with room service had to be sorted

refurbishment is very good location and parking

staff happy to let me have my dinner in my room and they don t technically offer room service but as i was travelling alone i didn t want to eat in the pub alone

plenty on-site parking and good strong wifi

not enough gf options on the main menu,maybe a separate menu for more basic bar type food.

for an early check in and room was ready when i arrived at 11

meal in the restaurant was excellent rooms were clean and comfortable with good facilities parking was easy staff friendly and helpful great location with easy access to town and train

room service was free of charge and food exceptionally great

wifi seemed a bit hit or miss. but we were out most of the time so didn't really matter to us.

) it was as close to the disabled parking bay as is possible making it easy to

the option for a late check out was greatly appreciated as well

very friendly staff, easy check in, on site parking, & comfortable rooms.

but the best thing was the little box for the kids - books, crayons, toys, games and mini marshmallows for their hot chocolate - that puts the

family room was excellent and the kids particularly enjoyed the toy box that was in the room too

kids running around at breakfast. bloody nightmare

so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch their legs location is great- would definitely go

very clean. lovely staff breakfast was lovely

some noisy kids in the corridors all hours - not your fault

slow wifi

after being moved, as the toilet door would not close in the original room and there was no wifi reception, as advertised

only down side is parking which you need to book

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

food for room service

paying 10 per night for parking!

the breakfast was truly excellent

place is very popular and so parking when i arrived took a little bit of time. price of success!

nice bar area, fabulous food both in the evening and at breakfast

we stayed in room 1 which was a few steps up from the bar and was clean and welcoming and we enjoyed a very restful quiet night

with an extremely comfortable bed, very lovely toiletries, water, tea & coffee as well as a good wifi connection

grapefruit in the breakfast buffet was fizzy!

terrible late night room service

just they don t have room service after certain hours.

wifi didn't work second visit...view not good lovely private uninterrupted stay

gym was perfect for me and breakfast excellent

the wifi was reduced due to storm damage. the lady on the spa reception was not very friendly.

we loved the chests full of games for the kids too

standard double room got a family room with twin beds & kids bed not so good for a romantic weekend

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

room was of a poor standard

free wifi was pretty good

clean and easy to find with lots of parking spaces

great location with free parking. warm, clean rooms with comfortable beds.

wifi wasn t working

comfortable stay with parking

room service curry was excellent, and service was very prompt indeed

the facilities such as pool, play park, boating facilities, spa, tennis courts were amazing to have there

restaurant and bar far superior to any other hotel in the area at this price

cosy bar/lounge area and great swimming pool which guests can use

children love the indoor soft play area, kids swimming pool and the outdoor playground

parking and proximity to heathrow airport.

lots of parking fairly quiet once the pub emptied out.

car park, wifi, proximity to airport.

wifi didn't work

they give you wifi password but wifi not accessible in living area

watching the river with a bottle of red and lovely bar snacks

we were allowed an early check in and we had to be somewhere in the early evening

the staff were incredibly accommodating from an early check in through to the evening close down

beautiful room and hotel! great breakfast and great bar too.

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

my adult kids were staying in a separate room and their bar fridge was empty, once the reception staff was

gym and pool are not open early in the morning to use before flights it also could stay open later

a bit of a long walk especially with little kids

rooms very clean and functional , nice standard - we had a connecting family room (parents plus 3 kids), had two double beds and a carry cot in the kids room

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron/board

also very good breakfast with plenty of choices

room service is quick and there are plenty of light meal options

room was nice. gym was good. basically, everything you would expect from a good airport hotel.

it was a great place to stay, and we had a memorable vacation with our kids and grandkids

the food was good in both restaurants and we enjoyed the bar in the evening

wifi was great in all parts of the hotel

the people were great, the room perfect to our needs and the bar was great.

kids can diner free with mom and dad

there was a very nice bar open late in the lobby for a drink before bed

not enough tea. watch out for laundry service ,excellent but expensive.

nice late breakfast and late check out which was fab

rrently only open fri, sat, sun)

room comfort, gym, most of the staff, breakfast.

liked the breakfast plenty to choose from the swimming pool was lovely and the staff where excellent

30 , but reception very kindly ordered room service full english for two , very helpful and efficient young lady called

location was very good, breakfast tasty, coffee fabulous! late check out no problem

wifi signal could have been a lot better in room 24

reception staff gave a very early check in

the bathroom was good, as was the wifi

offstreet parking