the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

menu could be more extensive and and a real bar would be nice.

great location for shows at cap theatre. decent bar food.

no bar or restaurant, very limited breakfast available.

little tired. water bottle machine broken in gym.

self laundry

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

laundry was expensive--$2

location is not the best, breakfast sucks and no functioning laundry at time of stay.

small but functional gym

and decor, complementary breakfast and coffee, restaurant is exceptional

no coffee no wifi rooms too close could here person next door.

the room service menu was very limited with regard to food (no breakfast for instance)

bathroom was good, the robes were comfortable , the room service was amazing & (free i might add) , asked if we

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

requested an early check in and got one after speaking to the manager of the front desk

the omelet was made to perfection, i mostly used the room service, and it was very good.

overall very good. shuttle very good. i d return. only suggestion is drain in tub/shower slow.

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open

in the corredor with kids and people talking late night , dog barking and kids running in

we stayed on a non-pet-friendly floor

need to request room service

small laundry facilities

there is no room service during the day/night or full service menu during midday

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

wifi suck

great location and pool was awesome!

everything great the spa could be better

the swimming pool and gym were a great addition.

really liked the gym and the bathroom

we enjoyed the pool, gym, and in-room dining

there is a brand new laundry room with many machines

there was a laundry in the building

kitchen old and outdated and unclean. no kitchenware.

breakfast, nice hotel, wifi, fridge, microwave, big room, 2-tvs, husband slept on the coach

room nice a lot of space with a kitchen

small room no laundry service

tony at the restaurant is great rooms are spacious clean and the kids love the toilet functions

the restaurant is great, the pool (just steps from out suite,) clean and inviting, and the room is fantastic

room on the floor we were on is right on the parking lot

gym bijou size but had what was needed as a

the pic of the pool shown is not what the pool looks like at all

inhouse restaurant was a bar setting, we were carded at the door just to eat dinner and it was way to loud for

the lounge, bar and gym. location to restaurants and pharmacy.

charges you an additional $16/night (after you check out) for amenities, a parking lot and tiny gym

is water available in the lobby, but no continental breakfast or coffee/tea service

-rooms -staff -wifi not working in the bedroom

we had breakfast included in our stay and it was very good

lot of teenage kids running around the property with no supervision

the bar wasn't taking cash and the atm was broken

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told

the friendly staff and immaculate condition of the room. the breakfast was good, too!

i felt like home, the design layout was design of comfort to make the customer feel like home, kitchen, bathroom

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized

the pool

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

i was in the very last room on my floor so i may have been below a utility or laundry room

the breakfast hours should be extend to 10am. not 9am.

the parking was free

breakfast was good and had a good selection

i will not be going back to this hotel when i have kids

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

pool was overrun with 15 kids at a birthday party

the kitchen said it did not have the order

is definitely a place to stay with kids, no rest for the weary

thinking the restaurants and bars and room service would be open but they where not

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

gym and pool facilities were good and utilized during our stay

room service food quality was below average

the laundry facility was clean

breakfast internet free and people very nice sweet shop laundry and restaurant very

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

i love the outdoor seating area during breakfast

kids really enjoyed the breakfast; it was not overcrowded so they were able to take their time and

lovely helpful staff. since i didn't have a car, their shuttle service was a terrific bonus.

the arranged the shuttle to take me to the stanford hospital for my surgery

staff didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

the bar and lounge area are super cute spaces to lounge in

hotel shuttle is also an option

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

staff rooms breakfast laundry

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

- pleasant and easy staff full amenities including fitness center, parking and laundry

pool temperature just not right gym is tiny no fresh air in the room no breakfast

room was great, service fantastic, facilities cleanly and well equipped, great hot tub and warm pool

pool temperature just not right gym is tiny no fresh air in the room no breakfast

restaurant and bar area were fabulous

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders

unsecured wifi is scary

the restaurant for breakfast, definitely the spa & the pool.

the complimentary breakfast ending at 9am was too early.

kitchen was very modern and

bed had a terrible pet pee smell that permeated the room. had to change rooms.

love the kitchenette, and the fridge

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service

i love the hotel very convenient to local bars and restaurants family friendly pool was amazing

maybe a pet had been in the room previously

the lobby bar was great

bed was too soft, there was a stiff charge for early check in even when room was available, and the distance

room service and hotel kitchen hours should be adjusted

we had occasion to use the laundry - it was complicated and expensive

laundry cards were not during our stay --> we left the third day

the guest laundry facility was helpful

we had a full kitchen, dining room, living room and a killer view

parking garage is below the building

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

that the pool/sauna area was empty

affordable, great breakfast in a clean and comfortable seating area

no wifi password in the room and the tv was a bit difficult to operate.

i will not forget also the receptionist who works at night ((brin)) very helpful yes, there is no breakfast,

the breakfast and the location were excellent for me. less than 2 miles for my work location

good value and location. free parking

gym needs improvement and they badly need to improve upon breakfast

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate

was simple, but great when you wake up with hungry kids

clean and spacious rooms, free use of laundry room

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

no room service

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

gym

and the water fountain was taped off and said not to drink the water but it was free in the gym we were not

the breakfast was great

wifi and heating

to have a good breakfast provided

parking was third level up hill

no laundry

convenient to the elevator, outside door, gym and bottled water

room included a fridge, free wifi comfy bed and great service!

breakfast was no good need more like sausage eggs writs pancakes beacon

wifi dint work

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

very clean, great location, good breakfast & parking

staff is wonderful but most of all the complimentary breakfast was exemplary

laundry facilities

there were a quick option for the kids for breakfast continental breakfast would be great

early check in

staff, ambiance, free parking, cleanliness.

we booked a double bed room but was given a single bed room for four of my kids

that near by there is a supermarket, and the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

not happy about only having one microwave per floor in the laundry room

the dryer was not clean and the microwave was on the laundry room.

somewhere between too much fabrize and dirty laundry

laundry facility.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

was a strong smell of cat urine by the laundry room

the cleanliness and laundry site

laundry is near the pool

wifi never worked

our room was perfect and having access to a kitchen and utensils was such a plus

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

in particular, gym, pool, laundry were all great

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

room too close to laundry and pool. chemicals smell too st

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

floor by the laundry

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

i loved everything. this is the best place to stay in the area, bar none.

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

i like the little bar that you had in your lobby and the staff was awesome

gym was very safely set up

the wifi wasn t too strong but it was okay

the rooms are so clean, the gym and amenities are definitely great

sweet smell in lower level room that must have been intended to mask pet odors

good size rooms, comfortable beds, cable tv, very good wifi connection

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes it a bit

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

lady who does the laundry for the facility is also very accommodating

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

i love using the gym

the restaurants & room service

i also like that parking space is large and reliable

no cellular connection and wifi is pretty bad

breakfast was a treat (i may just drop by every day

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

the breakfast was excited and enjoy drinks at the bar as well

breakfast amazing. betsy at breakfast bar is super helpful

gym

gave me a room where the wifi didn't work

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

room service not being available.

and the room service was good also, the room was clean including the bathroom

early check in time due to early arrival

pool for my kids

if the hotel would invest some money to set up an up to date wifi (and install properly working fridges), then

00 + tax per pet per night

went for a drink in the hotel bar and found the bar to be part of a restaurant which was amazing

had no signal, wifi too weak to cast shows from phone, refrigerator did not work, heat was out in hotel - space

the food i ordered from room service was not a repeated experience

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

the wifi connection was unreliable.

kitchen was empty

laundry

i like the laundry room and continental breakfast was great

the wifi worked well, and the bathroom was in good working order

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

the parking was a bit challenging. the bar was in the lobby, but not opened.

no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

there no laundry

the restaurant and the bar! also they don t have a laundry room!

very quite, clean, staff very nice loved that you can book the pool area to be private

room is fabulous ! gym was great and super clean :) front desk is very accommodating.

overall if you re going to stay in the room it s a nicely appointed clean room & room service was really

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

wifi basically non existent and i left a necklace there that was never returned after multiple

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service

breakfast and dinner though i didn't have the dinner

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

parking was readily available

the wifi doesn t work sometimes so it s hard to work on things online

great breakfast, room accommodations and amenities

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

like the cleanliness, nice staffs, breakfast & the parking

the staff was incredibly helpful, breakfast buffet was great

parking lot is small to maneuver in

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

it had a nice bar/restaurant on property plenty of parking

gym equipment not fully working

best pet friendly place i've ever visited

the bar was fantastic and an enjoyable place to have a drink and chat or meet new people

there was no breakfast and laundry room was out order

property charged my card before i reached the property, and the room did not have a sink nor laundry services

really, really, really weird that someone else's laundry ended up in our room

did not like that there was no on site laundry area

no real breakfast in the morning.

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

parking difficult with laundry patrons taking many spaces

there is parking, 24 hour laundry next door, and a good chinese restaurant on site

the parking area is supposed to be exclusively for hotel guests, not for laundry services

but there is a laundry mat next door so parking can be challenging

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

the beds are comfortable and my wife loved the spa tub

i especially loved the bathroom which was a king room with a spa bath

location, design, rooftop bar with great views in the same building, cleanliness, comfort

that it would have been nice if laundry could be used by yourself as service costed a bit too

open bar was not open coffee was not complimentary

the 'free' drinks tokens were a great bonus and the hotel bar was vibrant with a great selection of drinks

not happy with this 2)wifi was on and off 3)safe was locked, it took two days to fix it 4)noisy because of the

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't

they do have a rooftop bar that has pretty views, but it does turn into a night club at night

i didn't use the breakfast and the location was fantastic and the staff are very friendly

the kitchenet has all you need for staying several days and cook if you want to

nice sized room with nicely equipped kitchen

rooms were large and spacious and the beds were so comfortable and the hot breakfast was a wonderful bonus