the free continental breakfast was good

they also did a buffet breakfast with a roaring fireplace

for $400 a night the breakfast was really a disappointment and underwhelming

pet friendly hotel with lots of grass

a little far away from my grand-kids , but worth the drive t the north shore

wifi unsatisfactory . breakfast area too small for number of guests and many items not available

the breakfast was superb in its quality and

restaurant was closed. no 24 hour room service. no refrigerator in room.

no cellular connection and wifi is pretty bad

breakfast was a treat (i may just drop by every day

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

the gym was very outdated

no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

the breakfast and coffee the next morning. the room was comfortable.

was no breakfast or room service

the pet fee was expensive

the hotel was supposedly pet friendly, but unless you have a service animal there is a $150 cleaning fee

we heard kids crying and screaming for a couple of hours

there no laundry

the restaurant and the bar! also they don t have a laundry room!

the pool table needs replacement & maybe some disco lights.

i also ordered room service from their restaurant; it was fast, service was good

room is fabulous ! gym was great and super clean :) front desk is very accommodating.

laundry

i like the laundry room and continental breakfast was great

parking, wifi, & breakfast were included /free

very friendly and helpful, i was able to get the early check in i requested

i didn t like you stopped the breakfast lol

there is no gym and the breakfast included is really poor

loved the lobby and bar area, had lots of options

the gym was a little small

the wifi connection was unreliable.

ordered room service and took a while to get food

it was found in a laundry chute wrapped in a towel

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

everything was nice and clean the food is good great for kids stays .

customer service from check-in to check-out (great) my room (clean and great) restaurant & bar (great food &

breakfast was only served on weekends, which seemed strange

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

the pool should be open during the week in the

room service was really good

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

gym is small but good life fitness equipment

did not have breakfast

no late check out

breakfast in the morning was basic but perfect for what i needed

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

the elevator was broken, the tv/wifi was down for part of the day

i didn't have breakfast because i had other meal plans that morning.

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

wifi didn't work at all.

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

hotel with the best breakfast buffet

breakfast could be improved my kids didn’t like pan cake

wine bar and restaurant beside the lobby

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

great place to stay rooms are big good for family because they have a kitchen

using the laundry facilities was not easy as it had to be done via an app.

laundry room had more than half of the machines needing repair.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

the breakfast plentiful and decent. there are laundry facilities on site.

property has a few issuses like there is a guest laundry but it does not function

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

the washing machines in the guest laundry could /should have been cleaned

gym facilities were not available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

large, well appointed gym

menu could be more extensive and and a real bar would be nice.

the breakfastand the bar tender the night i che ked in was very good..nothing

pool closes early.

in this time of covid having a kitchen was very helpful

only one small bar of soap and shower gel for 2 people for 4 days and it wasn't restocked

big rooms. nice, spacious pool.

the lobby was beautiful, the pool as well

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

there was no breakfast and laundry room was out order

did not like that there was no on site laundry area

location, clean room, in room safe, free wifi, plenty of parking, comfy bed, nice toiletries in bathroom, very

only negatives is there was no change machine for laundry and the machines took quarters

the swimming pool for the kids and the location was great!

the breakfast was great and location was too

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

our kids were so disappointed

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

being pet friendly. easy outside access

parties worth kids running around late into the night

sounded like maybe kids jumping

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

very good free breakfast.

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

check in and check out hours didn't give us time to enjoy the pool/gym due to shutting down early (7:00pm) got

was great, the bar man, german, was an excellent chap

pool was a little outdated

wish they had something in room stating where pool, gym and patio were,

the bar and restaurant closes early

the staff were very friendly and the free breakfast was absolutely amazing.

location and parking

parking wasn't available at times

spa tub jets and water pressure underwhelming

parking

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

pool

the room was clean and well lit. the employees were friendly and the bar food was tasty.

like the fact the hotel had a restaurant room service and also a pool it was very clean and

just the location and laundry

didn't like that i was asked to pay for parking for the first time ($12)

ample parking, handicap parking close

i like that the hotel was not too far from restaurants and kids activities.

the pool was amazing

room service were very slow & we used to go downstairs to get things by ourselves

the spa staff was also

breakfast had pretty good items

bed great breakfast room service but best was our ride in your gull wing tesla

the shuttle car was good

the room was very spacious and the complimentary breakfast was the best i ve ever had.

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

was good except we got racial profiled by security when we went to get breakfast

facial and toilet tissues were a bit rough. breakfast wasn't even lukewarm.

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a

had to pay extra for breakfast even though tasted good and no food offered for dinner.

the indoor pool

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

had breakfast at restaurant on last day, food was good not great

breakfast has not been requested.

parking was plentiful good central

fantastic, clean location and friendly staff! free parking!!

1:15 am on our second night staying at this hotel, there was a fire in the kitchen

staff bedding breakfast. bar pool the grounds

my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the

the indoor pool and gym were also fantastic amenities as was the guest laundry

clean and pet friendly

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

pool could be a bit warmer and the hot tub a bit cooler

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

i was in the very last room on my floor so i may have been below a utility or laundry room

breakfast time was always busy.

was clean and close to where we needed to be ; polite and helpful staff; parking was free and

i was hoping that they have functional pool. kids were expecting

breakfast was good and had a good selection

great location, love the laundry room and gym top! ?

laundry was expensive--$2

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

self laundry

they have a 24hr laundry room

the bar besides it.

super clean, great room service and super comfortable beds

early check in , room makeup timely, cleanliness is top notch

bar barely had alcohol and closed very

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

nice breakfast served by another excellent staff member

no room service or restaurant on property! especially no room service, i really wanted that.

breakfast was pretty great

they have a very clean laundry facility right out the front door

no bag for laundry. no breakfast. loud people at1 am in the hallway. no full length mirror.

close to allot of stuff laundry rite next door best buffet a block away

(sadly no youtube) there s also a laundry next door and 7 eleven around the corner, and private parking

in a sketchy area attached to a laundry mat wasn t sure if i was in the right place

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

the heat was not working i had 2 kids 2 year and 3 year too cold at night

we did not use the pool or the workout area, or the bar and food service

expensive it is, to use the laundry room you had to pay for it with only a card you get by putting cash into a

aournd the building and found a door in the back and later told that is supposed to be used by laundry people,

when we called the staff was so supportive and said they would send a free shuttle to pick us up , that was a

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like

really, really bummed that the hotel has no gym and did not advertise that it didn t

small room no laundry service

the restaurant is great, the pool (just steps from out suite,) clean and inviting, and the room is fantastic

room service was awesome and was very prompt

the room was not overlooking the valet parking

pool area is very nice too

the parking was horrible

parking was far away

location and gym and looks

excellent room and the room service was outstanding

we ordered room service once and buffet the next. the buffet was good

lack of parking and the breakfast choices were not too good, especially if you have dietary

cleanliness & breakfast

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

the breakfast room is large with a tv and the assortment of breakfast food is amazing

gym was very small and uncomfortable

we did our laundry at the hotel, very reasonable for both the washer and dryer

it has a laundry room, only 4 us to clean and dry.

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

hotel has self-service laundry room which is convenient for long stay customers

i liked the large room, liked the view, laundry facility, etc.

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

separately for laundry and the gym isn t well stocked very barebones

laundry on site

the hotel s laundry facilities were out of order when we tried to use them

the omelet was made to perfection, i mostly used the room service, and it was very good.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

the workers in the bar area and pool.

room service actually surly and aggressive

breakfast, friendly staff

the breakfast was good and the staff was friendly

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

great rooms and breakfast

there is a gym and outdoor patio to view nyc skyline

accommodates late check out for free

our 2 kids slept on the sofa bed, comfy enough

restaurant and bar facility closed on a sunday

they should not advertise a bar because you could only get beer or wine

flight was canceled and the shuttle picked us up and took us to the hotel

they don't care about you and your family and small kids

small bar area and no rooftop access.

no gym , no microwave

but on your online app it said there was a restaurant and bar there was neither

i couldn t use tennis court or pool and wish to be able to sit outside at night.

building as the hotel, super clean, comfortable and beautiful room, great rooftop restaurant and bar with outdoor

they were wonderful with the kids

the airport shuttle to/from lga was very convenient

the hotel offers shuttle service to and from laguardia (less than 10 minutes ride)

it was also nice that they provided a complimentary shuttle to the airport and to the u

room service you have to leave your room to receive it didn't like that at all

included breakfast and shuttle service to airport

perfect location, convenient shuttle bus, nice staff

sink in the bathroom had a crack in it and the soap bar wrapper was dirty when we first went in the bathroom

breakfast was great. waleed the breakfast cook was great.

a pool, for kids

plentiful access to free parking

was not pleased with the parking

was slightly disappointed with the tardiness of the shuttle

laundry room and bed comfortable

staff rooms breakfast laundry

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

also, the laundry facility consists of only 1 washing machine

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

sadly they don't have laundry service

had provided more amenities such as ice machines and bottle filler water fountains and maybe a laundry room

the rooftop bar was ok, nothing special but a good place to enjoy a drink

breakfast items

they have parking if you need it; gym equipment fine if you need a workout, continental breakfast is nice; good

moved room and floors but housekeeping never picked up dirty laundry left in the hall

other than a ton of kids were there for a lacrosse tournament and sort of took over every public place in the

great we stayed over for my sons wedding when we got back to hotel everyone enjoyed the bar and the next morning

wifi kept going in & out

the pool, pretty crowded with kids but you cant help that the jacuzzy was not as warm as expected, but it was

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

excellent breakfast!

have stayed before and enjoyed the stay breakfast buffet worth it

kids running wild

the room service was quick and friendly

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

did not like how the wifi did not work/reach our room