i like the laundry room and continental breakfast was great

laundry

the wifi worked well, and the bathroom was in good working order

they provided free early check in

staff was amazing, enjoyed the complimentary breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

didn t have room service for fresh towels

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

i was very happy there was a shuttle that picked me up from the railroad and took me back at the end of my stay

i also enjoyed the complimentary breakfast and dinner

loved everyone in the kitchen and wait staff

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

the wifi was poor

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

friendly hotel, clean rooms, friendly staff, good wifi, lots of restaurants nearby, safe neighborhood, will

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

and offered to return my money and depart in the middle of a snowstorm at midnight with 3 little kids in tow

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more

the bar tenders we met were all great

there no laundry

the restaurant and the bar! also they don t have a laundry room!

the morning staff and kitchen was always there to help with any questions i had or even if i needed a

the facility was pet friendly

the pool table needs replacement & maybe some disco lights.

had breakfast at restaurant on last day, food was good not great

the breakfast was yummy.

the indoor pool

didn t use any amenities like the pool or gym

breakfast has not been requested.

clean room, warm pool and great hours for the pool and fitness center.

the pool was good and my kids had an awesome time

smoking outside too close to building, the gym needs update, smells, equipment old.

expected pool to be heated

friendly front desk kate nice location easy parking.

the indoor pool and gym were also fantastic amenities as was the guest laundry

kitchen

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

great staff, clean, good breakfast, nice gym, good location next to malls and highways

late check out and very clean!

not enough towels & body wash & lotion parking was to far to walk to the hotel

location and gym and looks

great food in the bar and declan the bar person was a fantastic host

parking was far away

installations indoor pool

liked the facilities offered, the pool and gym along with the other facilities such as the washing

breakfast, friendly staff

like, i also enjoyed the breakfast and the room and amenities

liked the facilities offered, the pool and gym along with the other facilities such as the washing

the breakfast was good and the staff was friendly

moved room and floors but housekeeping never picked up dirty laundry left in the hall

i like outside pool,as inside pool, lobby. i think everything

poor wifi connection

at a certain time both pools didn't have towels and it took them about an hour to get them

the pool, pretty crowded with kids but you cant help that the jacuzzy was not as warm as expected, but it was

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a

no dining no room service. charged a latge fee on credit card in case u destroy fkom

is too small for five people with kids

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

i like nice & clean property nice parking lock like everything good job take nice property

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

the elevator was broken, the tv/wifi was down for part of the day

ease of booking. kindness of staff. good location and parking.

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

the check in person was very rude and there was no parking and very noisy until 3 am horrible

the pool table and ping pong table in the game room were a lot of fun for our group

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry room had more than half of the machines needing repair.

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

property has a few issuses like there is a guest laundry but it does not function

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

great location, breakfast staff and front desk staff were both great-friendly and super helpful

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

no room service

continental breakfast and 'real' half and half for my coffee.

lots of parking slots. late check out without charges. comfortable beds. friendly staff

just the location and laundry

room service took a long time to answer and the food was so-so (french toast was dry - considering

the bar was great (bernard was wonderful)

really miss room service

paying for parking

also i was told i had a harbor view room but i didn’t i had a loud street view i was upset breakfast wasn�

not getting room cleaned not having gym opebef

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

expected room service to be available. front desk said

room service is way too expensive

the coffee was great and always available. breakfast was mediocre but that was expected.

we had a full day of rain and we were thankful for the indoor pool and hot tub

the continental breakfast was very nice

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

the breakfast was incredible value

only negatives is there was no change machine for laundry and the machines took quarters

s a fairly new hotel so it s very clean, i got a suite which came with a lot of things like a kitchen (oven

would be nice to have an arcade for the kids :)

would be nice to have an arcade for the kids :)

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

was very clean, enough parking and great location. definitely i will come back here

plenty of parking and close to a lot of other businesses like restaurants and stores

not enough handicap parking spots.

free parking, very clean room, nice staff

with full refrigerator; bistro across the street had excellent food, complimentary cookies and breakfast were

very clean hotel and the nicest staff,from the front desk to the kitchen staff and the maintenance people,i

idea for my weekend perfect location. breakfast was good.

window darkening shade was ripped, could not block out light from lights in parking lot

like everything about this hotel,i mean parking access, free breakfast, the clean room,so quite, the personal

the bar is fun and has games which isn't totally a selling point

breakfast buffet was great, the property is a beautiful old mansion.

the breakfast was outstanding

the free continental breakfast was good

an hour in the pool with kids for towels

service for pet is perfect

the patio bar was in particular a lovely place to have a drink

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service,

the bar and restaurant closes early

would have liked a wet bar in the room and/or a small refrigerator

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

i was sorry to realize the deterioration in the room service, cleanliness

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

the breakfast and coffee the next morning. the room was comfortable.

we heard kids crying and screaming for a couple of hours

safety bar needed on the shower wall, not just in the tub

amenities like wifi and the tv and coffee maker were

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

a laundry room and life jackets for all ages since no lifeguard on duty

thing you didnt have a pool

loved the staff and the coffee bar 24/7.

the breakfast is actually good and ther is always hot coffee available

pool wasn't clean and the pool room was very cold more breakfast options

laundry machines are out of service

making my booking, i specifically sorted by facilities like a swimming pool, gym, and airport shuttle service

to much young kids being

the pool wasn t open.

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

need nicer towels or use better smelling laundry detergent

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

breakfast of just ok, and location was great.

nice hotel, good breakfast. has a peloton bike in the gym!

parking lot is too small

t put out- we saw other guests who knew walk away with them- which started discord with the kids

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

all about managing expectations: if you say there's a gym off-site that the hotel has a day pass for, then great

everything. especially the breakfast

the parking lot is very very tight and traffic moves very quickly where you need to pull in.

clean, parking. less time checking in

lift and parking area doors had seen better days no laundry facilities

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

great for kids

parking space and access was excellent

spa tub jets and water pressure underwhelming

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

parking wasn't available at times

great breakfast, room accommodations and amenities

parking.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

would have enjoyed a bar on the premises.

gym facilities were not available.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

large, well appointed gym

they have a 24hr laundry room

like the gym- clean and sufficient equipment to get a good body workout

there is no room service unless you request a day before the actual service

poor wifi in the room.

super clean, great room service and super comfortable beds

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

the complimentary breakfast was delicious

the gym was available for free

was unable to connect with wifi and had to call tech support for the property

) free shuttle for any location within 3 miles has an old-time feel to it but facilities are not outdated

shuttle service provided by the delamar was outstanding!

they had a great selection of pillows and a good room service menu

was bad: low-value cereals & pastries; choice of tea bags very limited, artificial orange juice gym place is

easy parking

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

room service food was nasty

that was a bummer last time without them when i had young kids

small room no laundry service

vibe, design, amenities (gym accessible 24h, great restaurant on site).

complimentary parking and free wifi

great hotel, very clean, modern. nice pool area. friendly staff. highly recommend.

room service and the food were very

we were staying at 5th floor and their wifi didnt reach our room

gym was very small and uncomfortable

gym

the guests from upstairs have kids and they were making too much noise.

restaurant was cash only. no gym. staff not fluent in english.

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

for my husband and i were already free so for our inconvenience they would pay for our two kids

love that location , the room, valet parking. room service

is definitely a place to stay with kids, no rest for the weary

no breakfast was provided

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

beds were not made up; no fresh towels were provided; no laundry bag in closet

very accommodating professional staff! the room was great especially the spa like shower!

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

the restaurant for breakfast, definitely the spa & the pool.

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry,

i liked the large room, liked the view, laundry facility, etc.

it has a laundry room, only 4 us to clean and dry.

bigger room and kitchen ( what i didn t use) they have laundry

due to the rainy weather during my time in flushing, it was really convenient that there was a laundry room in

the hotel s laundry facilities were out of order when we tried to use them

separately for laundry and the gym isn t well stocked very barebones

laundry on site

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

laundry facilities and vending

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to

staff, breakfast, laundry machines, location, shopping, food

also a map of the shuttle stops would be nice

hotel shuttle is also an option

staff didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

bar soaps and mini shampoo bottles were replaced by large dispensers attached to the shower walls

coffee bar needs a small light, it's a little too dark to see inside the cubby

and the worker there are negative people and they were bothering me and my kids

the location was amazing! the shuttle bus from/to lga was very helpful too.

the shuttle that took us to airport!!!

they don't care about you and your family and small kids

flight was canceled and the shuttle picked us up and took us to the hotel

bar was closed and the breakfast was bite sized frozen then microwaved food

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

no restaurant or bar open at this time

the hotel offered good television services, wifi as well as office for using the computers and printing your

no food or bar at this hotel