clean and spacious rooms, free use of laundry room

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

because i reserved a room for 7 nights i was told that i could get room service every 4 days

- $75 pet fee was not disclosed at booking, or at least in a manner in which the person booking would

spacious rooms, good coffee maker, nice little gym and friendly staff

was a strong smell of cat urine by the laundry room

laundry is near the pool

the cleanliness and laundry site

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn

great kitchen for a small apartment

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

laundry facility.

in hallways plastic bags looked like someone left laundry in halls as well

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

ice machine non-functioning and no laundry bag in closet.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

it has character but smells weird (like a pet store

parking - had to valet - no other options due to so busy

i was crowded at the pool but it was a holiday weekend!

perfect place for family! the little kids loved it, so did our parents.

they need to have a no pet policy

no laundry

wifi was down for hours

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

larger parties at the hotel (using it as a venue) took up lots of parking, spaces were still available but much

the bar service is excellent too

breakfast was good. coffee always available. laundry facility included.

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

- pleasant and easy staff full amenities including fitness center, parking and laundry

staff rooms breakfast laundry

room service not being available.

and the room service was good also, the room was clean including the bathroom

i was in the very last room on my floor so i may have been below a utility or laundry room

gym small but pleasant and parking was good

very comfortable room and bed, quiet, clean, excellent breakfast.

loud in the lobby up until 1am in the morning - and then again a few hours later at 5:45am in the kitchen as

very nice staff, breakfast and the room

i didn t like that the pool was closed. i booked it for the pool

hotel is built on a hill and parking was a little different but nothing they could do about that

pool view

the pool was small

free wifi i can only read email and loading website will pretty slow, so i paid vip wifi to get more

laundry facilities

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

we booked a double bed room but was given a single bed room for four of my kids

late check out wasn't problematic-free parking

room was spotless enjoyed bar area

the dryer was not clean and the microwave was on the laundry room.

somewhere between too much fabrize and dirty laundry

not happy about only having one microwave per floor in the laundry room

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

that near by there is a supermarket, and the laundry room.

room too close to laundry and pool. chemicals smell too st

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

the laundry room was a few doors way from us and early in the morning we could hear every word they

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

floor by the laundry

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

i like the little bar that you had in your lobby and the staff was awesome

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

the bar and lounge and breakfast. the staff was awesome.

would have enjoyed a kids menu or some kids options, and or microwave in the room

there was a laundry in the building

there is a brand new laundry room with many machines

spacious, clean, good breakfast

some equipment in kitchen old.

location was great. apartment was large with full kitchen.

clean large room quite modern indoor pool excellent spa

great location and pool was awesome!

the swimming pool and gym were a great addition.

i couldn't go to bar with my little tiny dog.

we enjoyed the pool, gym, and in-room dining

small laundry facilities

was no room service due to covid-19, but that is not the hotels fault

there is no room service during the day/night or full service menu during midday

small pool and gym

the bar staff who gave me milk for my coffee in the room, thanks

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

the heat was not working i had 2 kids 2 year and 3 year too cold at night

free parking was very convenient

amazing so it was a non factor, the bed was so cozy i can't wait to come again, i had no idea the pool was open

also the hotel amenities are nice especially the warm, indoor pool with wide range of open times again especially

there is a gym and small inside pool that were open with some covid19 restrictions

room service was fast and the food was good but there were many added fees (service fee/delivery

room service brings food and coffee in to go cups and packages

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

nice breakfast the next morning in a nice room

location, breakfast, comfortable.

man who worked the bar/ coffee water station made us feel uncomfortable

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

laundry was expensive--$2

self laundry

location is not the best, breakfast sucks and no functioning laundry at time of stay.

great location, love the laundry room and gym top! ?

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

i heard some kids, but i loved they mature eclectic vibe

i heard some kids, but i loved they mature eclectic vibe

great service, our small dogs were welcome. great for families with kids.

room service, didn t bring up coffee pods or toiletries as requested.

is water available in the lobby, but no continental breakfast or coffee/tea service

the location of the hotel is great. room service staff was awesome.

the pool should be open during the week in the

did not know there're spa services available??

desk said pool was closed due to emergency

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab

the friendly staff and immaculate condition of the room. the breakfast was good, too!

location is awesome, kitchen in room

the size of the room very comfortable, breakfast was great best part of the stay was the staff

the area adjoining the enclosed pool area was not inviting.

laundry on site and free

guest laundry washer

no room service after 10pm no good for late arrivals ..no lunch available during week

the kids loved it

well appointed room nice bar area convenient location

pool hot tub and sauna

wedding took up the whole lobby and entire to the pool area

tried the pool on our last day and we were hoping for a hot tub soak, but it was being repaired

ac, tv, and wifi were good

parking accommodations was a nightmare

the workers in the bar area and pool.

the omelet was made to perfection, i mostly used the room service, and it was very good.

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

requested an early check in and got one after speaking to the manager of the front desk

room service actually surly and aggressive

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

gym could be better

bar drinks very good and

my room was near the pool and screaming kids were annoying.

if you don't like the buffet, you can order from the kitchen

great location for shows at cap theatre. decent bar food.

clean and comfortable. very friendly staff. nice bar lounge area.

the l2 ev charger on the non handicap spot is broken.

menu could be more extensive and and a real bar would be nice.

would have enjoyed a bar on the premises.

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

the pool was the best!

the kids loved the pool

the complimentary breakfast had everything you could want

the kitchen appliances were on point

noise coming from the kids birthday party in the room net to me

the kitchen set up

loudly, which disturbed my sleep, because my bed was beside the wall of their dining table or kitchen

ample, and free parking with multiple restaurants within walking distance

clean pool and spa

no parking reserved for overnight hotel guests only

was comfortable close to swim meet venue we were in town for parking good

good location for what we needed, beds very comfortable , good parking

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

had to go to the hilton garden inn next door to do laundry

breakfast wasn't that good

didn t like this room particularly without kitchen and tv didn t works

kitchen utensils were included, the tv had streaming services, and the staff was friendly and

i liked that the hotel had a fitness room and a pool

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods

the pool

pool, jacuzzi, balcony, outside area

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

property was in a nice location, kids enjoyed the pool.

everthing the pool,bar

property was in a nice location, kids enjoyed the pool.

room service , not even water in the room , elevator not working my room was in 4 floor dirty hall

parking was convient and the staff was all very friendly

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service

the wifi was terrible and the carpet didn't look clean.

pool was nice!

there was laundry available, gym was nice, room was spacious.

pool could ve been warmer and more towels

should be a no bare foot policy for access to and from the pool

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

plenty of parking with access to many malls

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

needed an easy chair and/or two chairs for desk/table for room service

breakfast & lounge

very clean room, breakfast and location

breakfast bar was great

that it would have been nice if laundry could be used by yourself as service costed a bit too

and gym is part of hotel

gym, amazing beds, clean, beautiful design, safe

gym is good enough

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely

the fitness room looked really nice, and the onsite laundry was an added bonus

to relax, i put the do not disturb sign on the door, and room service did not knock

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

breakfast service was slow. no pool.

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

no microwave in room no room service no laundry

no laundry

gym wasn't maintained properly, rusty equipment and uncleared floor

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn

booked this hotel because they provided free parking

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

this location ticked off all the boxes, early check in was granted, rooms were clean and well stocked

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

the pool, parking and breakfast were great

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the

pool was smaller than it looked in the photos and breakfast wasn t great but neither were an

weekends kids ride free

breakfast menu

spa hours.

super-comfortable beds, spacious rooms, excellent breakfast and fast wifi.

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

breakfast was good

limited room service options. no wet bar.

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

very safe zone for kids and elderly

we needed to have early check in to prepare for a funeral and they were very accommodating

gym was small, but they always are

also was surprised there was no laundry room available

when i todo the room...supose include breakfast..but not was true..just have coffee

there was a simple but free breakfast

great continental breakfast with plenty of choices

the gym, coffee machine all day, and bed! friendly staff too

wifi is kind of slow for today's time.

wasn t able to get a spa appointment

breakfast and overall service were superb

room service were very slow & we used to go downstairs to get things by ourselves

room service was great experience

long walk from parking lot to hotel.

parking lot is a walk from front door

comfortable accommodations. great fitness facilities.

parking is a little far from entrance

not enough parking

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

the room service didn t come and clean the room

i called the lobby and they said there was no one available for room service, so i had to come

parking would have to be my only complaint

only a single laundry location on the facility is inadequate

laundry on 3rd fl, unlimited good coffee

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry and gym room can be better

room across from noisy laundry room

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

proximity to the subway station, crunch gym next door & dunkin donuts across the street

personable yet professional,told me all the extras like breakfast and parking plus the things i could get for

coffee at breakfast

breakfast was very adequate- cereal, toast, pastries, yogurt, fruit

lobby bar and food

the pool was not available

the gym. they need a real gym

the pool awesome

pool should be cleaner.

laundry detergent scent but better than smelling cigarettes i guess

love that there s parking and parked right in front of my

self serve breakfast as much as you can eat

i requested a nonsmoking room and received smoking room

we weren't told about breakfast