no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

there no laundry

the restaurant and the bar! also they don t have a laundry room!

spa was excellent

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

they were in the gym, in the lobby

i like the laundry room and continental breakfast was great

laundry

we had to call room service couple of times to unclog the toilet

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

i didn t like you stopped the breakfast lol

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

breakfast could be improved my kids didn’t like pan cake

enter toilet height and parking.

wifi in public lobby or dining area and we paid for half board which apparently isn t available

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

laundry next to our room

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall

there was no breakfast and laundry room was out order

really, really, really weird that someone else's laundry ended up in our room

did not like that there was no on site laundry area

property charged my card before i reached the property, and the room did not have a sink nor laundry services

we were playing golf at bethpage and it was only an 11 minute drive on rt 135

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

the breakfast cost to much

like the fact the hotel had a restaurant room service and also a pool it was very clean and

like the fact the hotel had a restaurant room service and also a pool it was very clean and

laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

fitness room and pool were excellent

pool and the sitting space indoors and outdoors!

no room service, they never clean my room while i was there.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

cable tv seemed to lack channels available in other hotels (cnn, golf channel, espn,

kids running up and down hallway screaming and slamming doors intill midnight

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

access to parking, very comfortable bed, staff very pleasant customer oriented- when i came out at 3am with

room had high ceilings, beautiful kitchen

beautiful room. bed and shower were fantastic. front desk staff very friendly. ample parking.

the lobby was beautiful, the pool as well

pool closes early.

no breakfast for this price no mini bar no water if you have a chance please go to holiday inn

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

laundry room had more than half of the machines needing repair.

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

using the laundry facilities was not easy as it had to be done via an app.

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

breakfast has not been requested.

didn t use any amenities like the pool or gym

the fitness center never had more than one person in it but we saw it and the pool in use

we also travel with our golden retriever and we are super glad this hotel is pet friendly

friendly desk staff very helpful, room extremely clean, pool wonderfully warm and the pool hours were great and

there are clear social distance boundaries in place even at the bar and restaurant seating area

friendly front desk kate nice location easy parking.

my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the

the washing machines in the guest laundry could /should have been cleaned

the breakfast plentiful and decent. there are laundry facilities on site.

but: pool didn t have towels lobby didn t have a laundry soap for sale

property has a few issuses like there is a guest laundry but it does not function

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

they had a laundry room with coin-operated washer and dryer, i felt that was very

it was found in a laundry chute wrapped in a towel

parking lot was lighted very well at night

the indoor pool and gym were also fantastic amenities as was the guest laundry

it was very family friendly, indoor pool was enjoyed by my kids

it comes with a kitchen but no tiny soap for the dishes.

wifi was strong and quick

nice room - very good wifi. like the kitchenette.

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

i walked outside and there was a group of young kids smoking and drinking next to my car

parking is free

- old gym equipment

just the location and laundry

the gym is average and good enough to do normal training

i really wanted to get in the pool but it was out of order

they have a convenient grab and go snack and coffee bar in the lobby

the scale in the gym is outdated

only negatives is there was no change machine for laundry and the machines took quarters

real, fresh food at breakfast

i enjoyed my sent me & my kids n husband we had a good time

the suite was exactly what we needed. loved the kitchen.

beds were not very firm-were only suitable for kids

clean, location, room service, restaurant in the building, parking, kind staff

breakfast was a treat (i may just drop by every day

the restaurants & room service

restaurant was closed. no 24 hour room service. no refrigerator in room.

also i was told i had a harbor view room but i didn’t i had a loud street view i was upset breakfast wasn�

as it was late and we were with the kids, we decided to put on warm clothes, but it was not very comfortable

quite a few kids running around uncontrollably

room service was disappointing, seemed more like we received a door dash order and took much

property had double weddings going on with screaming loud kids that constantly banged on my door

didn't like i couldn't get room service

moved room and floors but housekeeping never picked up dirty laundry left in the hall

internet wifi was barely adequate

room was comfortable, good size, coffee pot in room, fridge, free wifi breakfast available for purchase in the

desk was not staffed at 5am and the location of the gym was not marked

my kids had a great time my son really enjoyed his christmas present which was a hotel stay

great rooms and breakfast

the breakfast was good and the staff was friendly

liked the facilities offered, the pool and gym along with the other facilities such as the washing

breakfast, friendly staff

liked the facilities offered, the pool and gym along with the other facilities such as the washing

gym too small not a lot of equipment

took too long for room service

the spa was great and the late

the pool area is nice ( a bit small) and the gym is a bonus

the swimming pool is super small compared to the size of the hotel and so is the gym

clean, good breakfast

breakfast good. people be bad

the coffee was great and always available. breakfast was mediocre but that was expected.

the breakfast was incredible value

friendly staff, nice breakfast and gym.

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

bar is great friendly and always professional to include: hotel employees always very accommodating

amount of parking, clean feeling, attentive staff

not enough handicap parking spots.

quite. peaceful. able to get a good nights sleep. good parking.

with full refrigerator; bistro across the street had excellent food, complimentary cookies and breakfast were

i didnt know the rooms had kitchens

staff accommodate you when you have allergies to the free breakfast they

this time there were unsavory people gathered in the parking lot, at the front door and it just seemed like

breakfast was great, rooms were comfortable and location was conducive for my needs.

the free continental breakfast was good

nice breakfast included

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

room was very clean and spacious

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

i was sorry to realize the deterioration in the room service, cleanliness

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

the breakfast and coffee the next morning. the room was comfortable.

we heard kids crying and screaming for a couple of hours

safety bar needed on the shower wall, not just in the tub

amenities like wifi and the tv and coffee maker were

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

laundry machines are out of service

and not when i'm leaning over a still frozen bathtub after having just come back from the gym

several choices for continental breakfast, no microwave tho

breakfast

i didn t like the breakfast or how all the accommodations were closed ( gym, pool, etc ).

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

the hotel has laundry facilities, which is very convenient for a long-term stay

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

like the location when you drove out of the parking lot you had to travel to the next town i and try and make

cookies at check in were a big win with the kids

nice hotel in a great location with free parking

t put out- we saw other guests who knew walk away with them- which started discord with the kids

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

somewhat spotty wifi

great parking available and clean hotel

staff very helpful. room was clean. breakfast options were good.

parking was tight

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

no inhouse laundry facility.

everything was fine. nice friendly staff. restaurant and bar close by . great location .

the rooms are clean, comfortable and include free breakfast and wifi

tha staff was awesome . breakfast was delicious

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

friendly staff, rooms were clean, good breakfast

the staff were very friendly and the free breakfast was absolutely amazing.

spa tub jets and water pressure underwhelming

a laundry room and life jackets for all ages since no lifeguard on duty

it has a gym and pool are nice breakfast to room are ok but a bit to small for a family size of

breakfast was good and the kids enjoyed the pool.

breakfast was average but satisfying

had trouble with the wifi in the room, only sustainable wifi was in reception/breakfast area

they have a 24hr laundry room

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

married to a 16 year combat vetern and he was just realized from orders so myself, our two kids and my 2 other

to notifying the front desk for room service

poor wifi in the room.

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

only bagels were served at breakfast, no toast/bread option available

clean. conveniently located. great breakfast. quiet.

the gym was available for free

the pool was very small and the hours of operation were too short.

is water available in the lobby, but no continental breakfast or coffee/tea service

the pic of the pool shown is not what the pool looks like at all

breakfast was not an option. at least free breakfast was not offered.

no breakfast made available.

one microwave, located on 1st floor in the laundry room

convenient shuttle service, laundry room in the hotel, 24hr burger king next door.

laundry facilities and vending

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

breakfast was not what me and my family expected but it was ok

easy access of the hotel, the friendliness and efficiency of the staff were as expected, and the breakfast was

no late check out

breakfast in plastic bag? really? tasted horrible. pool close at 7pm

i love every inch of my room. to my surprise i had a mini kitchen i didn't expect.

nice bed. good wifi

free wifi and comfortable bed-

no coin laundry..

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no laundry room at hotel! the only thing that was missing!

no laundry facilities

the shuttle service to and from the airport was a plus

cleanliness & breakfast

daily breakfast, easy access

the guests from upstairs have kids and they were making too much noise.

breakfast was ok but could have a few more choices for breakfast

breakfast was good

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

street parking seemed dangerous and dark with no lights at night

checking location in basement behind building hard to find & parking on driveway .

the rooms are so tiny. but it worked for us. it's a free street parking.

no where to eat within walking distance, no car parking

great location for shows at cap theatre. decent bar food.

gym facilities were not available.

would have enjoyed a bar on the premises.

no bar or restaurant, very limited breakfast available.

nice gym

the change machine in the laundry room did not work

we did our laundry at the hotel, very reasonable for both the washer and dryer

bigger room and kitchen ( what i didn t use) they have laundry

i liked the large room, liked the view, laundry facility, etc.

hotel has self-service laundry room which is convenient for long stay customers

the bar menu is good and tasty

parking was tough on a saturday night because they had a 50th birthday party going

needs to rethink their pet policy

it definitely smelled a little damp in the hallway. the parking charge was a surprise.

didn t like the parking situation and the breakfast could have been better

the hotel s laundry facilities were out of order when we tried to use them

separately for laundry and the gym isn t well stocked very barebones

i did laundry - $3 for wash, 3$ for dryer - no soap was provided so it should have been free

laundry on site

few facilities were not functioning properly, such as the atm machine on the lower floor near the laundry area

the location great, very close to the subway station and multiple busses, clean, airport shuttle

they don't care about you and your family and small kids

small bar area and no rooftop access.

the staff were amazing!! kevin the shuttle driver was just the best!

location to citi field/subway. no pet fee.