was great, pool was great, beautiful hotel

great room with a living room and kitchen. the view of the city is nice at night!

very clean, nice room, great complimentary breakfast. convenient valet parking

and also complimentary breakfast (not coffee, but true breakfast, with waffle machines and stuff)

the room was nice, clean and had a small kitchen & living room area, separate from the bedroom, which was great

room service was decent

pool and gym are extremely small and not well equipped

comfort of room and bed! beautiful bar and restaurant!

i did try to order room service at 9:40 pm and no one answered

the restaurant has a wonderful bar and the food was excellent

room didn't have a body bar soap, the provided a small gel body soap that wasn't quite enough for two to take

the dinning room was not available and room service was not an option.

pool wasn't working went we were there

everything, the pool was great, gym was fantastic, great location, easy parking.

maybe a pet had been in the room previously

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

the bar is cute but the prices are

service at both breakfast and the bar were very friendly and served good food and beverages

the room service was wonderful nice and hot and fresh

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

the arranged the shuttle to take me to the stanford hospital for my surgery

lovely helpful staff. since i didn't have a car, their shuttle service was a terrific bonus.

a restaurant or bar in the hotel would add a lot.

hotel design and art, the king bed, the cleanliness, the gym, the staff

we had occasion to use the laundry - it was complicated and expensive

the guest laundry facility was helpful

laundry cards were not during our stay --> we left the third day

parking garage is below the building

like that you can have complementary breakfast in the morning

we liked everything except breakfast.

good wifi

breakfast (most places have just canceled their free breakfast all together), which with 4 kids, i appreciate

wifi worked fine, no bugs, plenty of towels and they have daily housekeeping which was nice

the hotel needs updating with decor, and gym equipment is archaic

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

breakfast internet free and people very nice sweet shop laundry and restaurant very

the laundry facility was clean

convenient location. easy parking. good breakfast. many options.

parking garage was very sketchy, not convenient for unpacking or for older people and not well lit

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

had a long trip heading back from maryland to boston and she made it an easy check in for my kids and myself

pool/gym needs attention

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

wifi was non-functional...very slow when it worked, but most of the time it didn't work.

staff was friendly and accommodating. and we liked the pool and sauna.

indoor pool was amazing

wifi would not stay connected

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

beautiful hotel, well equipped gym, great food, courteous staff. a+

pool was overrun with 15 kids at a birthday party

the kids loved the pool

is definitely a place to stay with kids, no rest for the weary

small room no laundry service

very comfortable bed and bathroom was spa like

the breakfast was super and the

pool wasn't open, yet

will put together i like the artwork i like the layout of the outdoor bar with the vines on the

no coffee no wifi rooms too close could here person next door.

furnishings a bit stuffy and wifi password was not in the room

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been

breakfast for me was good.

easy parking

great breakfast even had gluten free bagels

very convenient, beautiful new hotel, with rooftop bar, large rooms i think most of them with kitchen area

i also enjoyed how large the room was and even though we didn't use the kitchen it was good to have

i was disappointed that the bar was not open daily

setup for families, very clean, check in was very fast and the hotel could accommodate our early check in request

cleanliness, room service and location.

booked hotel specifically because it had a spa tub - did not work for last 4 days of my trip

requested an early check in and got one after speaking to the manager of the front desk

they closed all the restaurants and room service for a huge groups of people who took over the hotel they

room service actually surly and aggressive

location, overall aesthetics, provision of laundry room

gym is terrible, all but 2 machines broken

nice, clean hotel and my kids loved the pool!

room service

the bar was very cool

no cleaning spray in gym for machines and

also, if the wifi is free i think

i wish the restaurant or roof top bar was open but i understand we are still dealing with covid

too priced ,and equipment gym wasn't working some of the machines.

good location. wifi was fast. breakfast is good. staff is very friendly.

the l2 ev charger on the non handicap spot is broken.

clean and comfortable. very friendly staff. nice bar lounge area.

menu could be more extensive and and a real bar would be nice.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

would have enjoyed a bar on the premises.

it is right next to the laundry and maintenance rooms

the pool was great for our kids

spacious, good bed, gym on-site. black-out curtains.

friendly staff, clean, things were up to date. our kids loved the pool.

the beds are extremely comfortable , and the pool looks wonderful .

taped off exit doors by front desk, hot tub out of order, flickering or non working lights in laundry and room

a great pool, whirl pool, laundry facility, excellent location right off of rte 95

i was able to do laundry which was great since we stayed here in the middle of a 16 day trip

cool hot tub and pool. everyone was pretty nice. thank you.

small gym

location is not the best, breakfast sucks and no functioning laundry at time of stay.

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

great location, love the laundry room and gym top! ?

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

self laundry

a comfortable hotel with nice rooms, excellent staff, good restaurant, and a lively lobby bar with skilled

it was only an 8 minute walk to the white plains hospital and they also offer a shuttle service

cold feel; $75 charge for pet

love the gym have all the since that i need to do exercise

in retaliation for my objection to their hotel's $75 pet service fee they downgraded my room and called security

small laundry facilities

very poor wifi connection

the gym was small and under equiped.

the bar staff who gave me milk for my coffee in the room, thanks

small pool and gym

great location and pool was awesome!

pool, bathroom

everything great the spa could be better

i couldn't go to bar with my little tiny dog.

really liked the gym and the bathroom

there was a laundry in the building

there is a brand new laundry room with many machines

room nice a lot of space with a kitchen

no sponge provided in kitchenette

the place is very pet friendly

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

very comfy bed, loved the fireplace and terrace

be aware that the wifi is very poor, and there is very poor cell phone coverage.

lot of teenage kids running around the property with no supervision

an hour in the pool with kids for towels

a little far away from my grand-kids , but worth the drive t the north shore

a little far away from my grand-kids , but worth the drive t the north shore

the free continental breakfast was good

heated swimming pool

the building felt a bit damp/humid because of the pool.

breakfast was pricey when you added in juice and coffee

fireplace wasn't on even though it was halloween weekend and cold out

pet-friendly, not much of an area to walk them in

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

noisy room i was next to laundry room place needs a total renovation

lady who does the laundry for the facility is also very accommodating

convenience stores, shopping centers and super quiet area with free reliable wifi as well as free parking

availability of microwave and place to wash laundry was nice

having a laundry room was something i really liked

the location and free parking are great!

the fitness center was terrific

the bar had some good local beers and a great bartender

was kind and friendly to talk with over breakfast, and were accommodating to late check-ins

wonderful breakfast, great location. incredible staff.

grounds, lovely rooms with very comfortable beds, helpful and accommodating staff, good breakfast

room was comfy and clean, with a great shower, plenty of toiletries and fast wifi

convenient and ample on site parking

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

no food or room service in the entire hotel monday thru friday.

the pic of the pool shown is not what the pool looks like at all

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

the pool should be open during the week in the

late check out, and what i loved the most was that they stored our bags for us even after check out

prepared my own breakfast

spacious room, pool (until labor day, when it was locked).

location is awesome, kitchen in room

friendly staff, like the late check out, roomy suite.

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

has the key to the room in the lobby that has the only microwave so i had to order food for my kids when i

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

am a full time teacher and mother of 2 young kids and i occasionally come stay to have a quiet night of rest

then despite the fact that kids were allowed to jump in the pool all day

the gym was also well equipped

i like the laundry room and continental breakfast was great

laundry

parking, wifi, & breakfast were included /free

that there was a bar and the lobby was nice and spacious

the wifi worked well, and the bathroom was in good working order

- how come they don t have laundry room in the property

no laundry facilities on site

clean rooms house keeping did a good job good parking

parking was provided but not situated properly for the front entrance

and the hot breakfast was delicious and well stocked

breakfast not included due to cov 19

no room service on sunday mornings

staff was great as was the lobby bar and free breakfast also very convenient walking distance to roslyn village

no cellular connection and wifi is pretty bad

front desk didn't mind when we show up for an early check in

we heard kids crying and screaming for a couple of hours

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very

the room stinks and they have pets so the room was also noisy

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

early check in time due to early arrival

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

the gym was a little small

room service did not restock towels or coffee items after use!

had no signal, wifi too weak to cast shows from phone, refrigerator did not work, heat was out in hotel - space

a laundry room and life jackets for all ages since no lifeguard on duty

only one small bar of soap in the room.

and maybe some should walk by the pool every hour cause now a days you never know what could happen

had trouble with the wifi in the room, only sustainable wifi was in reception/breakfast area

pool wasn't clean and the pool room was very cold more breakfast options