laundry facility but the washing machine was messed up and after having maintenance repair it they

laundry facilities

pool very nice and loved fire pit

had a good time at the gym

how slow the wifi was and how it kept loading and restarting when streaming netflix o other apps

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

access to parking, very comfortable bed, staff very pleasant customer oriented- when i came out at 3am with

breakfast- n/a location great

not breakfast

cable tv seemed to lack channels available in other hotels (cnn, golf channel, espn,

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

the pool table and ping pong table in the game room were a lot of fun for our group

rooms are very large and all have a patio that faces the pool

room had high ceilings, beautiful kitchen

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

using the laundry facilities was not easy as it had to be done via an app.

laundry room had more than half of the machines needing repair.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

but: pool didn t have towels lobby didn t have a laundry soap for sale

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

lack of room service

overall breakfast was ok; nothing special. good bananas.

the workers were very welcoming and you serve breakfast it was good and my kids enjoy it as well

just the location and laundry

the pool was closed due to covid but that's ok... very quiet

room service took a long time to answer and the food was so-so (french toast was dry - considering

the scale in the gym is outdated

of the reasons i booked this hotel was because it offered a gym

only negatives is there was no change machine for laundry and the machines took quarters

clean. perfect location. spacious rooms. great breakfast

breakfast- but that was bad in general in us

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

no breakfast buffet

they had a laundry room with coin-operated washer and dryer, i felt that was very

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

to do laundry however, couldn t because the washing machine had mold all around the rubber

to many kids running around

the restaurant and the bar! also they don t have a laundry room!

there no laundry

the pool table needs replacement & maybe some disco lights.

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he s great

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the

the menu for room service was limited and expensive.

there was also plenty of parking for my car

music in the bar area was great

clean, super nice staff and delicious room service

was great, the bar man, german, was an excellent chap

no pool no continental breakfast

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

didn t have room service for fresh towels

wifi is pretty bad, as it's constantly losing the signal, and requires an obnoxious re-log-in

restaurant was closed. no 24 hour room service. no refrigerator in room.

nice hotel, staff, great little bar area with fireplace.

wifi doesn t really work

breakfast not included due to cov 19

i like the laundry room and continental breakfast was great

laundry

that there was a bar and the lobby was nice and spacious

i also appreciated the bar and tv in lounge area

only suggestion i can think of is to add heart healthy items to the bar menu

laundry machines are out of service

the breakfast and the staff was friendly

the pool is closed. property is in the process of updating

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

couldn't get on wifi

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

friendly front desk person in the evening when we arrived. friendly room service staff.

not enough parking for handicap.

bed was comfortable, the wifi was easy to connect to, the complimentary breakfast was delicious

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

their breakfast

the room and the pool location

good breakfast food but pretty high for the light portions

need nicer towels or use better smelling laundry detergent

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

was a bag of trash in our hallway and room service dishes

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

the parking lot was quite full, so as the breakfast room

the rooms and the breakfast area are so clean

love cecelia and the rest of the kitchen staff

breakfast was great and always is.

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

easy shuttle to the airport in the morning

bed $ pillows outstanding breakfast super!

all about managing expectations: if you say there's a gym off-site that the hotel has a day pass for, then great

relatively clean, staff very good, free breakfast and wifi, good location.

there was no breakfast and laundry room was out order

really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

did not like that there was no on site laundry area

has the key to the room in the lobby that has the only microwave so i had to order food for my kids when i

could use more parking spaces

convenient and plenty of free parking

expected pool to be heated

they have told me they had a shuttle service to the woodbury country club; that turned out to be incorrect,

1:15 am on our second night staying at this hotel, there was a fire in the kitchen

parking and the restaurant bar was horrible

went for a drink in the hotel bar and found the bar to be part of a restaurant which was amazing

you may have thought we were asking for a bar of gold for the towels

the room stinks and they have pets so the room was also noisy

for pets not stated upfront

breakfast has not been requested.

didn t use any amenities like the pool or gym

the indoor pool

had to pay extra for breakfast even though tasted good and no food offered for dinner.

pool was dirty and the hotel was ran down to top it off i was discriminated against for being a

the indoor pool and gym were also fantastic amenities as was the guest laundry

staff were extremely nice and helpful. kids enjoyed the pool.

extremely clean. was able to use the pool for 30 minutes with just my family.

location and breakfast

great staff, clean, good breakfast, nice gym, good location next to malls and highways

wifi did not work in room. ac does not work in business center. no real polace to work!!

wifi very poor, kept on going out

wifi did not work in room and in business center

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

the food i ordered from room service was not a repeated experience

moved room and floors but housekeeping never picked up dirty laundry left in the hall

the pool, pretty crowded with kids but you cant help that the jacuzzy was not as warm as expected, but it was

it was very clean, staff were really friendly, rooms were nice, pool was enjoyed by grand kids.

pools indoor and outdoor

no bathroom at the pool

the breakfast was incredible value

nice, clean, new hotel with anindoor pool and jacuzzi.

excellent choices and the breakfast area was well maintained ans always stocked well

the continental breakfast was very nice

breakfast was great

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

excellent gym

was very clean, enough parking and great location. definitely i will come back here

gym is

kids noses ended up a little stuffy because it was either too hot or too cold

very clean hotel and the nicest staff,from the front desk to the kitchen staff and the maintenance people,i

give you a full blown kitchen in your room

idea for my weekend perfect location. breakfast was good.

if you have a pet,they can stay with you in the room

i didnt know the rooms had kitchens

breakfast, friendly staff

great rooms and breakfast

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

liked the facilities offered, the pool and gym along with the other facilities such as the washing

my boyfriend and i loved the gym!

the pool is open until 10pm and it seemed there were always kids in it

quite a few kids running around uncontrollably

it was dark, dingy, dungeon like, kids screaming in the halls, no staff to police it

from the greeting at check-in to room service was awesome

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

loose safety bar in bathroom (staff changed shower/bath control instead, which was not broken) this was a

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

great breakfast, room accommodations and amenities

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so

great location. convenient parking. friendly staff

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been

parking lot is small to maneuver in

the bar is fun and has games which isn't totally a selling point

bar and restaurant are on the third floor attic space with no elevator and limited choices for

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

lot of teenage kids running around the property with no supervision

they have a 24hr laundry room

to notifying the front desk for room service

the bar besides it.

early check in and very nice check in girl.

super clean, great room service and super comfortable beds

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

only thing we didn't like is that they don't have room service, but it's understandable because it's not a resort

very convenience and breakfast,

clean. conveniently located. great breakfast. quiet.

one microwave, located on 1st floor in the laundry room

dryers in the laundry room could only be set for 6 minutes at a time, you have to keep inserting quarters to

staff, breakfast, laundry machines, location, shopping, food

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200

convenient shuttle service, laundry room in the hotel, 24hr burger king next door.

the area being one of the most notorious there is no availability of simple things like in-house laundry, no

no laundry room at hotel! the only thing that was missing!

no laundry facilities

no coin laundry..

room is spacious and the gym is quite good

nice bed. good wifi

free wifi and comfortable bed-

felt like a jail cell, colour scheme left the room quite dark, location opposite laundry and reception meant

parking issues all across the board

the rooms are so tiny. but it worked for us. it's a free street parking.

street parking seemed dangerous and dark with no lights at night

parking limited

only the bar food was available at the bar lounge

it definitely smelled a little damp in the hallway. the parking charge was a surprise.

parking was tough on a saturday night because they had a 50th birthday party going

the bar menu is good and tasty

parking is hit or miss, especially on a weekend

there were no laundry facilities.

clean room and bathroo, late check out, possibility to adjust the temperature

accommodations were made for early check in. we traveled a red eye flight and were exhausted.

laundry

poor wifi that would disconnect, a gym that was hardly a gym. location was abit funky

wifi never worked

i like evrthing but your wifi

vent, ac and plumbing was noisy but after complaints it was fixed same day the wifi does not support whatsapp

we had a view of the laundry room and rooftop

just wish you had laundry service

open the window for fresh air - no laundry facilities available - cost of bike rental - no umbrella for the

gym so so

i had my two kids with me and they enjoyed the beach view

i used fitness center every morning and was able to do my laundry before leaving

they also have self service laundry, that unfortunately has been broken at the moment we needed it, but it was

desk didn't have quarters for the laundry room, had to walk to the gaa station

i like the gym laundry area and the staff.

hotel had everything you need, comfortable bed, the room was very clean, it has a gym, laundry room, you can

there was no laundry on site which was very inconvenient

no microwave available or laundry service which is what i looked for when booking

no laundry

a laundry service would also be a plus for the guests, as well as vending machines for each floor

nice location , good breakfast, nice bar area

there is a fitness area and even a laundry room which is great

practical hotel with laundry room in the basement and kitchenette in each room

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

that it had a customer usable laundry on site

clean, good breakfast, friendly staff and airport shuttle service

the laundry has to be done at the radison hotel next door

no laundry .

shuttle to the airport was great

no room service 24 hours price is high

bar and restaurant were excellent

the laundry

free wifi

give us late check out at no charge

the hall ways were very noisey with kids an adults running around

everything is self-service and not recommended for travelers with kids

can't hold covid against the hotel for the bar and other facilities being unavailable

wifi worked well

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

lack of parking and the breakfast choices were not too good, especially if you have dietary

wifi was poor

we did our laundry at the hotel, very reasonable for both the washer and dryer

bigger room and kitchen ( what i didn t use) they have laundry

it has a laundry room, only 4 us to clean and dry.

i liked the large room, liked the view, laundry facility, etc.

the change machine in the laundry room did not work

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

friendly staffs. breakfast is good. laundry available is important

location great. very clean. self-service laundry fabulous.

laundry and distance to jfk

i has to approach my self to the bar to ask for the menu and pay for my meal

and the worker there are negative people and they were bothering me and my kids

where nice and clean and very quiet, the room service had very good prices and great food selection, the location

had to be at the airport at 5:30am but shuttle service didn't start until 6am

no gym , no microwave

the shuttle driver was great and the room was clean and bed was comfy