from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

laundry next to our room

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

very clean with comfortable beds. free breakfast was good. free wifi.

i like the laundry room and continental breakfast was great

laundry

they provided free early check in

nice place, good location, good customer service, nice hot breakfast, nice rooms, we love to stay here again

in-house snack and drink bar could offer a wider range of food

no pool no continental breakfast

didn t have room service for fresh towels

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

have to use a car to leave the hotel even to the local shops - however the hotel does run a free shuttle to

bed was comfortable, the wifi was easy to connect to, the complimentary breakfast was delicious

we had lunch outside on the first day on the patio by the pool

did not like that there was no on site laundry area

there was no breakfast and laundry room was out order

property charged my card before i reached the property, and the room did not have a sink nor laundry services

really, really, really weird that someone else's laundry ended up in our room

shitty wifi no water . shitty soap . bed is not comfortable

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

laundry rooms should have quarter machines or machines that accept cards

and offered to return my money and depart in the middle of a snowstorm at midnight with 3 little kids in tow

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more

the bar tenders we met were all great

there no laundry

the restaurant and the bar! also they don t have a laundry room!

the morning staff and kitchen was always there to help with any questions i had or even if i needed a

the facility was pet friendly

the pool table needs replacement & maybe some disco lights.

the breakfast was outstanding

we had breakfast included in our stay and it was very good

wifi is not good: some rooms get a better signal than others

lot of teenage kids running around the property with no supervision

of $50 was added to the price of the room that was not mentioned on your website when you bring a pet

my drapes didn?t pull over the window so the parking lights shined into my room at night.

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

had breakfast at restaurant on last day, food was good not great

the indoor pool

didn t use any amenities like the pool or gym

the pool was good and my kids had an awesome time

my kids room above us, the shower didn t drain, and our toilet overflowed/ backed up and flooded the

clean room, warm pool and great hours for the pool and fitness center.

friendly desk staff very helpful, room extremely clean, pool wonderfully warm and the pool hours were great and

we also travel with our golden retriever and we are super glad this hotel is pet friendly

the indoor pool and gym were also fantastic amenities as was the guest laundry

loved everything from the complimentary breakfast to the pool and jacuzzi

large room in decent state, working tv, free parking, good location to malls etc.

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

staff was great, rooms are very nice, and breakfast was good.

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

more salt and sand on the ice outside, in the parking lot would of been

needs a gym.

clean, location, room service, restaurant in the building, parking, kind staff

a lot of parking space, clean room, comfortable bed

that anyone can go swimming right now, but i wouldn t even if i was able due to the pool being in view to

excellent room and the room service was outstanding

my boyfriend and i loved the gym!

indoor pool

kids school screaming and running up and down the halls from mid-afternoon until 10:30pm

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

the individual working the bar used tepid coffee for irish coffee drink and i had to go to my room to make my

is too small for five people with kids

the temperature of the pool. too cold to temp you in on a cold december.

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

the breakfast was good and the staff was friendly

breakfast, friendly staff

great rooms and breakfast

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

not breakfast

access to parking, very comfortable bed, staff very pleasant customer oriented- when i came out at 3am with

i believe being done in the room above mine so instead of a relaxing morning finally with no kids we were woken

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

it was found in a laundry chute wrapped in a towel

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

cleaned quite friendly staff indoor pool. coffee available all day

moved room and floors but housekeeping never picked up dirty laundry left in the hall

poor wifi connection

little kids and babies are taught to swim safely on the weekends

breakfast was great, location was great, pool was nice, staff was wonderful! parking was easy!

other than a ton of kids were there for a lacrosse tournament and sort of took over every public place in the

using the laundry facilities was not easy as it had to be done via an app.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

laundry room had more than half of the machines needing repair.

the pool table and ping pong table in the game room were a lot of fun for our group

parking location was a little confusing at first because this is a hotel/condominium

we enjoyed the game room( ping pong table and pool table)

not connect me to main desk for late check in questions and wished hotel guests had separate parking was hard

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool

property has a few issuses like there is a guest laundry but it does not function

the washing machines in the guest laundry could /should have been cleaned

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

but: pool didn t have towels lobby didn t have a laundry soap for sale

the breakfast plentiful and decent. there are laundry facilities on site.

laundry was out

elevators were broken. laundry room was not usable. wish hotel was more updated.

wifi was good and free

parking lot was a bit dirty

parking is free

only negatives is there was no change machine for laundry and the machines took quarters

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

beds were not very firm-were only suitable for kids

complimentary breakfast ends too early 7-10am would be better

the swimming pool for the kids and the location was great!

just the location and laundry

breakfast was ok. food was ok the gym was very warm. couldn t adjust the ac

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

oh, and the gym was not what i would have expected from such a large hotel

paying for parking

the coffee was great and always available. breakfast was mediocre but that was expected.

breakfast was great

breakfast was plentiful and food replaced as needed

friendly staff- great breakfast- good coffee- comfy rooms- hot tub and pool- everything was clean

we had a full day of rain and we were thankful for the indoor pool and hot tub

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

the view from the room was of a hotel just 20' across the parking lot

gym is

quite. peaceful. able to get a good nights sleep. good parking.

not enough handicap parking spots.

free breakfast, fast internet, excellent staff

this time there were unsavory people gathered in the parking lot, at the front door and it just seemed like

the employee in the breakfast area was slow in putting breakfast out, and it would be several people waiting

gym was dirty, hot, missing many free weights and basically substandard

kitchen with full refrigerator; bistro across the street had excellent food, complimentary cookies

service for pet is perfect

the patio bar was in particular a lovely place to have a drink

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service,

the bar and restaurant closes early

would have liked a wet bar in the room and/or a small refrigerator

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

i was sorry to realize the deterioration in the room service, cleanliness

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

the breakfast and coffee the next morning. the room was comfortable.

we heard kids crying and screaming for a couple of hours

safety bar needed on the shower wall, not just in the tub

amenities like wifi and the tv and coffee maker were

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

s very hard for me to understand how you would have a hotel with the kitchen and not serve meals or even coffee

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

the l2 ev charger on the non handicap spot is broken.

menu could be more extensive and and a real bar would be nice.

little tired. water bottle machine broken in gym.

clean and comfortable. very friendly staff. nice bar lounge area.

also disappointed the ev chargers were not working

a laundry room and life jackets for all ages since no lifeguard on duty

had trouble with the wifi in the room, only sustainable wifi was in reception/breakfast area

the breakfast was lacking a bit in options.

pool wasn't clean and the pool room was very cold more breakfast options

pool was out of service (august 2023) during our stay.

is not the best when you go with a pet

clean, great parking, easy to get back on the highway but tucked in a nice little area on the water with a high

i think we were facing the parking lot or the street, couldn't tell, there was a huge stucco roof blocking any

thing that could have been improved is the continental breakfast in the foyer was not ideal we would have been

hotel, old school but very elegant and clean pet friendly was a plus, you could bring your pet to the restaurant

no inhouse laundry facility.

lift and parking area doors had seen better days no laundry facilities

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

the staff was so friendly and helpful. the breakfast was outstanding, and it was quiet

the free breakfast, wifi, and parking are definite perks

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so

great wifi

great location. convenient parking. friendly staff

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

the staff were very friendly and the free breakfast was absolutely amazing.

possibly offer a set time and option for complimentary breakfast

wi-fi needs an upgrade and the swimming pool is only open on weekends which it s kind of a bummer considering

is water available in the lobby, but no continental breakfast or coffee/tea service

the pic of the pool shown is not what the pool looks like at all

fun bar with dance lessons. tasteful renovations and decor.

laundry machines are out of service

the breakfast and the staff was friendly

couldn't get on wifi

i could not pay snacks with a card. i could not chose my breakfast. breakfast was horrible.

stay longer for the poor my kids loved it

i would definitely stay there again:) also, free hot breakfast

gym is small but good life fitness equipment

spacious room, pool (until labor day, when it was locked).

friendly staff, like the late check out, roomy suite.

the area adjoining the enclosed pool area was not inviting.

small room no laundry service

continental breakfast is low quality

complimentary parking and free wifi

gym clean and comfortable room

breakfast in the restaurant

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

nice breakfast buffet. enjoyed the indoor pool.

response: i placed a call twice on 2 separate days on the room service option on the phone (rm:536) it rang

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

cookies at check in were a big win with the kids

bed was comfortable, shower clean and spacious, wifi working well, breakfast tasty

central to many restaurants and shops. easy parking.

parking lot too small. had to park in construction area at hotels request.

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

lack of breakfast options. sandwiches were prepackaged and not very good.

really liked the bath tub and free wifi was great

pool and hot tub

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

beds were not made up; no fresh towels were provided; no laundry bag in closet

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

there was even a spa and a transport agency within hotel premises

the bar was very nice and convenient.

would have welcomed a complimentary breakfast bar and a daily room cleaning.

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

parking could have been better.

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was

parking was tight

the parking lot is very very tight and traffic moves very quickly where you need to pull in.

problems in room from dirty bathroom ( sold out so had to be allocated a downgrade room at pet floor and no

lovely helpful staff. since i didn't have a car, their shuttle service was a terrific bonus.

the gym was well equipped and the lobby was clean and welcoming

hotel shuttle is also an option

the bar was great too

breakfast internet free and people very nice sweet shop laundry and restaurant very

the laundry facility was clean

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

the wifi worked

parking was a little rough for sure, but they are renovating so i am excited to see what the end

open, but no room service

pool was under construction

but the room was dated/dingy and didn t match the photos online and room service didn t stop by our room

gym was not well maintained often out of supplies the coffee in the morning that was free was not

clean smelling and late check out. bed was excellent! refrigerator in room, cleanliness.

breakfast.

rooms are clean, parking is free right next to the entrance, breakfast is simple but good

gym equipment is outdated and run down

the modern amenities, a very generous continental breakfast in a sunny breakfast room, plus free parking in a

staff is great and friendly, good location and parking .

all aspects of the stay were made very convenient by all that the property had to offer - breakfast, fitness

amazing rooms , lobby, staff , and breakfast!

breakfast at your location

entire point of my stay was to have a relaxing night away from home and to have a swim but the pool was closed

i was allowed to check out a little later with no extra charge, because my son wanted to use the pool

pool was small but well kept. same goes for the gym was very clean but small

the restaurant has a wonderful bar and the food was excellent

there was a dirty washcloth in tub and an open bar of soap

rooms were nice and spacious, facilities of the partner hotel were nice and i used the gym there

the gym could be a little better. limited space and equipment.

we had occasion to use the laundry - it was complicated and expensive

the guest laundry facility was helpful

laundry cards were not during our stay --> we left the third day

to have a kitchen and eating area that were separate from the sitting area

it was an extra large room with a fully equipped kitchen (one suggestion include a basic toaster) but other

they have a 24hr laundry room

bar barely had alcohol and closed very

to notifying the front desk for room service

the bar besides it.

poor wifi in the room.

laundry area, needs addition washer & dryer as well as a small folding area

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

room and breakfast

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to

nice breakfast served by another excellent staff member

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

that this is major concern, but there was kids running around near the gazebo, screaming and hollering in the

food/room service was available

there was no room service available

wifi mostly did not work, very frustrating

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

location is not the best, breakfast sucks and no functioning laundry at time of stay.

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

great location, love the laundry room and gym top! ?

laundry was expensive--$2

the omelet was made to perfection, i mostly used the room service, and it was very good.

cleanliness, room service and location.

crowded, the pool was inaccessible too many people and kids and noisy , pool bar not very

room service actually surly and aggressive

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

need like a bar or snack area

wifi on the 7th floor is so slow that we have to go to the lobby to connect when it rained there

breakfast was just okay

cleanliness & breakfast

lack of parking and the breakfast choices were not too good, especially if you have dietary