really, really, really weird that someone else's laundry ended up in our room

property charged my card before i reached the property, and the room did not have a sink nor laundry services

there was no breakfast and laundry room was out order

did not like that there was no on site laundry area

the wifi was poor

breakfast and laundry

months advanced booking and i was assigned a room opposite the staff laundry area and meeting rooms where desks

happy with service, room-size, cleanliness, comfort and the pool area with hot-tub as well as the dining space

we had lunch outside on the first day on the patio by the pool

was no stove for short stay and on the website it says fully equipped kitchen other than that is was very

laundry rooms should have quarter machines or machines that accept cards

cleanliness restaurant-access to computer n fax 24/7 access to laundry 24/7.

seemed a little ghetto in the parking lot, people were outside doing lawd knows what and standing by the doors

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options

the bar was an extra bonus since we were not ready to go to bed early

laundry

i like the laundry room and continental breakfast was great

very friendly and helpful, i was able to get the early check in i requested

clean room, comfortable bed,decent shower,good breakfast, friendly pleasant staff,good location, easy access,

close to one of our favorite gyms and the bed was very comfortable!

had to pay extra for breakfast even though tasted good and no food offered for dinner.

had breakfast at restaurant on last day, food was good not great

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the fitness center never had more than one person in it but we saw it and the pool in use

the staff, the gym and the ac did not work after numerous request for engineers to fix it!!

smoking outside too close to building, the gym needs update, smells, equipment old.

cable was not working after the room service

staying here it's got everything we need my kids always enjoy the pool

the gym, though not large, was immaculate, filled with natural light, and had all the essentials for a

the indoor pool and gym were also fantastic amenities as was the guest laundry

great accommodations, good breakfast, friendly staff.

very clean, nice pool, nice staff & supermarket close by

rooms were very clean, kitchen very spacious

the pool temp which they immediately sent someone down to warmup and the hot tub being closed

room was very clean, room service staff very nice and friendly

really loved the wifi best internet access i've expirenced at any hotel sometimes a little buffing but overall

no pool no continental breakfast

didn t have room service for fresh towels

laundry next to our room

lady who does the laundry for the facility is also very accommodating

noisy room i was next to laundry room place needs a total renovation

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

and he also was looking out for my car in the parking lot to make sure that nothing was happening to it, which

was a camp of about 20p kids staying there

it was dark, dingy, dungeon like, kids screaming in the halls, no staff to police it

parking to far to walk to the hotel

the pool is open until 10pm and it seemed there were always kids in it

they gave me a king room as i requested and also allowed for late check out which i greatly

breakfast, friendly staff

great rooms and breakfast

like, i also enjoyed the breakfast and the room and amenities

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

moved room and floors but housekeeping never picked up dirty laundry left in the hall

great pool and gym

broken granite, no ac, free wifi a joke! flat pillows! no comfortable chair, no free breakfast.

modern, upscale, comfortable. staff friendly. great location. wifi good

spa wasn t working

the restaurant and the bar! also they don t have a laundry room!

there no laundry

they were in the gym, in the lobby

gym was not well maintained the jets of the pool were broken the steam room and sauna were cold

property was nice best part was the spa treatment.

nice, clean, new hotel with anindoor pool and jacuzzi.

friendly staff, nice breakfast and gym.

the continental breakfast was very nice

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

we had a full day of rain and we were thankful for the indoor pool and hot tub

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

was very clean, enough parking and great location. definitely i will come back here

wasn't warm very cold great for kids but scare for adults the food made u wonder why am i not at a rsturant with

hotel employees at the bar front desk and the team at the front desk

the view from the room was of a hotel just 20' across the parking lot

it was quiet,spacious and had adequate parking.

breakfast was great!

i like that is was extended stay with families and pets. felt more like home than hotel

was great having a mini kitchen. great hotel

breakfast was in a little box due to covid-19 but they still tried their best to accommodate

laundry facilities

laundry facility but the washing machine was messed up and after having maintenance repair it they

better rooms that are similar to suites. could have had room service. bigger pool.

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

there was no wifi

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very

kids running up and down hallway screaming and slamming doors intill midnight

plenty of parking

i was a bridesmaid and was not provided any early check in, not even 30 min early

parking location was a little confusing at first because this is a hotel/condominium

the pool table and ping pong table in the game room were a lot of fun for our group

in this time of covid having a kitchen was very helpful

only one small bar of soap and shower gel for 2 people for 4 days and it wasn't restocked

the check in person was very rude and there was no parking and very noisy until 3 am horrible

using the laundry facilities was not easy as it had to be done via an app.

very relaxing get away excellent job laundry, more than enough blankets, pillows, towels, very clean - what

paid for the laundry machines and one of the check in staff refused to give me the code for free overnight

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close

laundry room had more than half of the machines needing repair.

just the location and laundry

hot tub and pool area could use a little updating.

needs a little updating-no bar soap in the whole hotel

parking lot

really miss room service

but: pool didn t have towels lobby didn t have a laundry soap for sale

property has a few issuses like there is a guest laundry but it does not function

s quiet, there is coffee and water available all day, there is a little snack shop, there is a laundry it

was able to work out, do laundry, eat breakfast, drink water and coffee and have a comfortable room

the breakfast plentiful and decent. there are laundry facilities on site.

elevators were broken. laundry room was not usable. wish hotel was more updated.

laundry was out

sounded like maybe kids jumping

parking area was a little dirty but there seemed to be a construction site adjacent to the hotel

gym was basic but overall the hotel was nice.

they had a laundry room with coin-operated washer and dryer, i felt that was very

to do laundry however, couldn t because the washing machine had mold all around the rubber

no hot pool. laundry was out of service. one of the elevators wasn t working

it was found in a laundry chute wrapped in a towel

pool deck had an ant infestation which i reported to the front desk

only negatives is there was no change machine for laundry and the machines took quarters

the swimming pool for the kids and the location was great!

the breakfast was great and location was too

would be nice to have an arcade for the kids :)

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

a lot of parking space, clean room, comfortable bed

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying

needs a gym.

clean, location, room service, restaurant in the building, parking, kind staff

breakfast not included due to cov 19

the bar is fun and has games which isn't totally a selling point

breakfast buffet was great, the property is a beautiful old mansion.

the breakfast was outstanding

the free continental breakfast was good

an hour in the pool with kids for towels

a laundry room and life jackets for all ages since no lifeguard on duty

breakfast was average but satisfying

this was a little disappointing for the kids

hotel room and breakfast was great

wifi wasn t great

my friend and i didn t use the gym or pool this trip but it s always wonderful

clean, super nice staff and delicious room service

took too long for room service

room service was very good and super quick

definitely book your spa appointments ahead of time that is no pop in service :-)

no microwave and no refrigerator in room. small tv small bathroom. no laundry facilities.

no laundry service

could hear talking in the adjacent room. bath area was small. no lights in the parking lot.

room service, although they didn't provide water bottles again to our room but provided daily to

the room service was extremely timely!

the breakfast was very good and the location in great neck was right next to the train station and we

location, right on a very trendy happening block, near train, great park for kids one block

wifi didn t work and only valet parking was available

was no breakfast or room service

if the hotel would invest some money to set up an up to date wifi (and install properly working fridges), then

loved the lobby and bar area, had lots of options

kitchen was empty

ordered room service and took a while to get food

the gym was a little small

amenities like wifi and the tv and coffee maker were

laundry machines are out of service

parking lot was horrible because i came in during the blizzard

the pool is closed. property is in the process of updating

they rented the hotel to kids and their was a huge fight right outside my door

breakfast

big comfortable beds free breakfast laundry facilities

the pool was not clean, exercise room was closed and laundry wasn

had a good workout room and guest laundry was cheap

no laundry service

the bed was nice and the pillows. breakfast had plenty to choose from and the gym was nice

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from

didn t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the hotel has laundry facilities, which is very convenient for a long-term stay

need nicer towels or use better smelling laundry detergent

there is a coin laundry right behind the train station so it s like 8 mins walk from the hotel

a chair in the laundry room would have been appreciated, as well as a rolling basket to transfer clothes to

it was also nice to have free parking

like the breakfast, the parking lot, my room and the peace and quiet also the staff was very kind

nice hotel in a great location with free parking

the staff, location, breakfast, parking

only bad thing was that the dryer in the laundry room was not working, and i had to take a load of wet clothes

the shuttle driver was very nice and drove us into town to eat

convenient location, plenty of parking

the staff, the breakfast, and the amazing shuttle service. the room was clean.

the parking lot is very very tight and traffic moves very quickly where you need to pull in.

location was perfect didn t have the breakfast

great room, fun pool, super nice staff and surprisingly good breakfast.

that it was pet friendly.

i like that they had an indoor pool with hot tub available.

pool only open till 9pm

lift and parking area doors had seen better days no laundry facilities

no inhouse laundry facility.

there are no laundry facilities and microwaves are available if you ask, which i learned only upon checking

toilet door is broken, phone and wifi not working in the lobby

convenient access with free parking and good breakfast.

parking lot was very tight

parking wasn't available at times

loved the spa tub

great location. convenient parking. friendly staff

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

would have enjoyed a bar on the premises.

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

menu could be more extensive and and a real bar would be nice.

the wifi was great, and the proximity to the port was convenient

breakfast had pretty good items

room service was great experience

and they have a nice bar outside

the spa staff was also

no laundry facilities, no price adjustment even though price was lower on line

was staying for 8 days but there was no laundry facility on site

would have liked a room service menu with more options than just the menu from the restaurant.

liked that it had all the facilities like swimming pool and gym

4th year staying here and precious years the coffee bar was freshly brewed with hot chocolate for kids and no

the room was missing an ice bucket bag, a laundry bag, a bar of soap and had only one skirt hanger

no free parking, no free continental breakfast, no laundry room.

no place to do laundry

gym and pool facilities were good and utilized during our stay

did not like how the wifi did not work/reach our room

small room no laundry service

continental breakfast is low quality

good location to office in stamford. good amenities, restaurant, bar, gym, spa

it is 2017. the wifi should work.

complimentary parking and free wifi

they even had guest laundry facilities which was very helpful for solo travelers like me who pack light

beds were not made up; no fresh towels were provided; no laundry bag in closet

agora spa was sensational

parking expensive! bar expensive!

lot for 5 months, only because i intend to enjoy myself, after a life of sacrificing to raise my kids

staff didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

problems in room from dirty bathroom ( sold out so had to be allocated a downgrade room at pet floor and no

they have a free shuttle service to take you anywhere within 5 miles

the bar was great too

didn t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

the pool and whirlpool were a hit with my kids

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

gym was adequate and clean

many kids, families, and activity is unpleasant to deal with when trying to relax

good value and location. free parking

good breakfast

the extra service with a shuttle was perfect for what i needed

no hot breakfast, no pool, but you can't have everything and the price is great

great value covered parking garage great staff nice room

open, but no room service

not get a wifi connection the building

it has bar and restaurant which is a great place to hang out

no room service or coffee for second day

the motor is straining like it's the last rep at the gym

the laundry facility was clean

also, appreciated the guest laundry facility but not the terms and conditions for accessing 'free' wifi

breakfast internet free and people very nice sweet shop laundry and restaurant very

complimentary breakfast was terrific

clean, easy to access. free parking

bed had a terrible pet pee smell that permeated the room. had to change rooms.

nice bar in the reception and it should be open will midnight

options from nearby restaurants, ideal location, starbucks coffee available to order, full kitchen

was great, pool was great, beautiful hotel

very clean, nice room, great complimentary breakfast. convenient valet parking

family and i love this hotel, only problem is the pool

in the mini-bar, they had forgotten to stock it

comfort of room and bed! beautiful bar and restaurant!

room was great, service fantastic, facilities cleanly and well equipped, great hot tub and warm pool

pool temperature just not right gym is tiny no fresh air in the room no breakfast

they have a 24hr laundry room

super clean, great room service and super comfortable beds

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

to notifying the front desk for room service

early check in , room makeup timely, cleanliness is top notch

laundry is $5 to wash and $5 to dry so $10 total and all in quarters

laundry area, needs addition washer & dryer as well as a small folding area

room and breakfast

breakfast amazing, staff very friendly, very clean , and family environment

the complimentary breakfast was delicious

laundry cards were not during our stay --> we left the third day

we had occasion to use the laundry - it was complicated and expensive

the guest laundry facility was helpful

font desk excellent. breakfast serve excellent on a whole stay =10

parking was included and protected below ground

very clean, lots of room. kids loved the pool. appreciated having the laundry available.

affordable, great breakfast in a clean and comfortable seating area

that this is major concern, but there was kids running around near the gazebo, screaming and hollering in the

gym is good size but equipment is all old, cheap and badly maintained

complimentary breakfast

wifi access in my room 308 was challenging and non-existent

no free parking

room wasn't ready there was no spa tub no parking lot

parking not good

parking

breakfast was just okay

also, during our stay we left the kids in the room when we came back they said a random stranger opened our

the guy serving breakfast was attentive and efficient

we were staying at 5th floor and their wifi didnt reach our room

the guests from upstairs have kids and they were making too much noise.