the grounds were beautiful and the pool and outdoor sitting areas were great

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

close to shopping at montvale and wagmen s supermarket, nice staff and next door access to life gym ( the best

awesome lounge and bar on premises

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

the fitness room looked really nice, and the onsite laundry was an added bonus

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

breakfast situation could be better.

& oak need to open for breakfast

great restaurant and bar as

were bags laundry in the halls

breakfast was delicious, gym did its justice.

little more healthy variety for breakfast.

not enough fruit at breakfast

expecting to be too late to get anything to eat, so i brought my own and used the kitchen facilities

the parking, the beds, the location

convenience to our location for weekend and fab pool for kids

wedding took up the whole lobby and entire to the pool area

the parking lot curbs and sidewalks need fixing and could trip up older travelers

elevator was grimy and slow, the bar needs a bit of music

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

the breakfast offered was great

truck drivers should be encouraged to use parking spaces in the rear of the hotel.

easy to get too and great parking

quiet & spacious business center & pool

granddaughter loves the breakfast and the pool

limited parking

room service food was terrible...had to return it all

ordered room service it was prompt and the food was very good

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had pool and guest laundry

had to go to the hilton garden inn next door to do laundry

nice breakfast, clean rooms, pool

windows were too close to the parking

wifi also good

it was listed under pet friendly it was not!!!

convenient location and parking.

room was clean. breakfast was good.

the wifi was terrible and the carpet didn't look clean.

i think this location advertised an outdoor pool, but i didn't see one

didn't like that it seemed that u we're supposed to have an indoor pool and my kids were so disappointed

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

breakfast was great

quiet, target is very near and comfortable room with kitchenette

i had a one bedroom that included a kitchenette

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods

parking was good too

lastly, nobody informs you that you have to reserve the pool pretty important information to leave out

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

our stay was awesome. place was clean, room was perfect and the pool was amazing.

the first evening we could hear a group of lone kids screaming and yelling in the hallway for about 25 minutes

room was clean and comfortable; gym was good - looked new. staff was friendly.

our room service orders got messed up a few times but nothing that was a really big deal.

peloton bikes in the gym either had broken foot straps or broken screens

clean, good hotel gym, nice comfortable rooms

the pool was broken. the gym was set to 82 degrees. the rest was good

superb breakfast offerings

kids were running in the hallways at all hours of the evening

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

pool a little small.

wifi fast and reliable

there was laundry available, gym was nice, room was spacious.

pool had a little to much chlorine and they decided to shock the pool during open hours .

the breakfast was not good other hotels have better to go bags

perfect locations, comfortable rooms, good breakfasts options. clean indoor pool etc

easy, free parking and plenty of spaces

everything! the room, location, courteous staff, breakfast was great

parking lots adjacent to yours were filled with potholes which i couldn t see well coming in

needed an easy chair and/or two chairs for desk/table for room service

everything was great. breakfast was awesome. facilities was clean. overall great experience

the breakfast was amazing. the hotel was very clean. personal was very curteous.

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

due to covid restrictions the breakfast could have had more of a variety choices.

that the restaurant and bar weren t allowed to be open. not their fault.

their breakfast was also a plus from oatmeal to hard boil eggs

parking was tough and there was no direct access to the building from a parking lot in the front

their gym and pool were closed due to covid

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

parking lot not well lit at night

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

the heated pool and fitness area

convient parking

room was very clean. pool was a nice amenity. breakfast was great too.

no soap in the room at the sink or laundry bag in the closet 2

clean and nice place to stay. laundry machines are nice to have available

beautiful pool indoor, and, last but not least, a laundry

was one washer and one dryer in the laundry room

love the layout, and pool/laundry/ alcohol purchasability at night.

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

the best part of my stay was the fact i got late check out.

if you re coming here to swim with your kids indoors during the winter months, find another hotel

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

also was surprised there was no laundry room available

the staff those girls are polite helpful very sweet the breakfast was excellent

easy access, good location . friendly staff , breakfast included

the gym, coffee machine all day, and bed! friendly staff too

breakfast buffet had many option but none of them were any good.

room service not being available.

and the room service was good also, the room was clean including the bathroom

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

was there on friday and got the last parking spot.

the only complaint i have was the gym located outside of the hotel and limited machines to use.

the sausages had to be sent back to the kitchen because the were very much undercooked

the kitchen was completely shut down due to covid so i had to order out and again no way to reheat the

gym had no weights only cardio

specifically chose the hotel because it has a swimming pool

the pool was out of commission :( and the visit was so short ! can t wait to go back !

i like the fact that you had a little bar and i love your standards and rules

parking is a major problem

room across from noisy laundry room

laundry on 3rd fl, unlimited good coffee

only a single laundry location on the facility is inadequate

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

lovely staff and very friendly bar staff

the room was very nice i liked the pool and gym

our room also overlooked the indoor pool, so you heard all the noise from the families with kids using the pool

bar was closed till 5 pm

guest laundry washer

laundry on site and free

the beds were very comfortable and parking was

ample parking, the hotel is on the nj bus line that goes to the port authority in ny city

the gym equipment is dirty and also rusting

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

gym was fantastic! love the pillows ..

clean rooms room service was great checking in was fast

i requested a refund. your site listed this property as pet friendly, and it wasn't.

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

they could not give us extra blankets for the pull out bed my kids had to sleep with sheets

suite with two bedrooms and two baths w living room, tv, and kitchen with table was most comforting

full breakfast has a good variety, and it's really fun to people watch, especially families from many

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

we have adjoining rooms so we we close to the kids but with space

the swimming pool was fun for my families! we were here for a hockey event.

the pool was open and by appt

clean , lovely setting , parking lot looks out at green space. staff were very helpful

it has character but smells weird (like a pet store

staff, super rooms, confortable, quiet, sensational location and surroundings, great breakfast, bar and

wish the old bar was still open....more casual..

parking lots were a little confusing, but staff pointed me in the right direction and we had no

staff were excellent and the room was a good size, the bed was comfortable and the wifi was reliable

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

was a strong smell of cat urine by the laundry room

laundry is near the pool

the cleanliness and laundry site

the rooms are clean and free parking, not very far from ny city

the pool lady. she was never asked to be a babysitter

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

ice machine non-functioning and no laundry bag in closet.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

laundry facility.

in hallways plastic bags looked like someone left laundry in halls as well

clean and spacious rooms, free use of laundry room

spacious rooms, good coffee maker, nice little gym and friendly staff

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

gym

because i reserved a room for 7 nights i was told that i could get room service every 4 days

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

clean comfortable rooms, bar area, friendly staff

pool was a bit too small to try . good for kids

check in was pleasant staff very helpful offered late check out

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

it also has laundry, which is very convenient to have

floor by the laundry

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

room service was way overpriced for the types of food available, no food or stores nearby, our room

the 5 star i give is for the room service.

the dryer was not clean and the microwave was on the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

somewhere between too much fabrize and dirty laundry

that near by there is a supermarket, and the laundry room.

not happy about only having one microwave per floor in the laundry room

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

free parking wifi

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

no wifi

it's like they reheated food or more like frozen plus no room service

laundry facilities

room was spotless enjoyed bar area

staff are friendly, rooms are clean, kids can enjoy the pool and convenient location with sufficient parking

staff, ambiance, free parking, cleanliness.

noise by kids running up and the hallway and no one did nothing about it there was noise saturday night and

no laundry

rooms are clean, room service and breakfast are also really good

room was comfortable (though there could have been better lighting), and the wifi was strong (a high priority)

the breakfast should have to go plates.

would have enjoyed free breakfast room service

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

limited room service options. no wet bar.

super-comfortable beds, spacious rooms, excellent breakfast and fast wifi.

parking and the hill

the gym good use some more dumbbells and a few machines

breakfast options were not that great but manageable. coffee was great though

$5.00 parking fee

kids were hysterical, begging us to leave

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

the wifi

the evening soup and salad bar was great

x ev charger stations in parking protected parking large bedroom and bathroom size pancake maker in

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

hotel is new, located in a good area, offers free valet parking and wifi

dirty bathroom with rusted shower bar no assistance with luggage

didnt use kitchen but seemed functional

swimming pool is small and over crowded with kids

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

is hard for us to do the laundry

rooms, fully stocked kitchen with cooking utensils and cleaning products

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

for the locals so we couldn't enjoy the pool until after 8pm which was a disappointment for our kids

bed was comfortable, breakfast was great, free parking and plentiful space

we kept running out of pool towels.

clean, nice breakfast, and pet friendly

also the gym room, laundry room, etc

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

- pleasant and easy staff full amenities including fitness center, parking and laundry

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

laundry room and bed comfortable

breakfast was good. coffee always available. laundry facility included.

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

the gym was closed and laundry not working right

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

no microwave in room no room service no laundry

no laundry

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

the shuttle service

shuttle makes it so easy to get into town

also, breakfast could have been a little better

room is excellent, has a kitchen.

i loved the breakfast so delicious

definitely with a big family with little kids

we had two queen suites and were very impressed- a full kitchen with a dishwasher

breakfast was a nice setup on the 2nd floor

the breakfast was very sad compared to what we thought

older hotel with new updates good location very clean lots of parking

the breakfast was also subpar so i did not benefit from the complimentary breakfast

parking was poorly marked

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

the room service didn t come and clean the room

pool. staff. easy transportation to nyc.

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

free wifi

didn't give me the free wifi password information at check in and the phone was difficult to figure out

parking is a little far from entrance

comfortable accommodations. great fitness facilities.

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

not enough parking

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

breakfast was great, the room were clean with lots of space and storage

the wifi, tv, or phone did not work.

could not have been nicer, interacted with me and my daughter, observed interacting with young kids in such

laundry detergent scent but better than smelling cigarettes i guess

the breakfast area was way to small

wifi didn't work in the room for 3 days

truck parking

wifi is terrible and the breakfast is just for name sake, only bread, coffee and fruits are

i was in the very last room on my floor so i may have been below a utility or laundry room

breakfast time was always busy.

it was awkward eating breakfast at small tables or on laps.

pull out style bed was very nice for the kids

i will not be going back to this hotel when i have kids

there s a pool, fitness room& 24 hr laundry

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

pool was great, laundry was convenient, nice open new gym

kind staff, spacious room and laundry service

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry