only a single laundry location on the facility is inadequate

room across from noisy laundry room

laundry and gym room can be better

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

kids were comfortable really enjoyed this stay

lobby bar and food

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

easy wifi access, roommy

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

lovely staff and very friendly bar staff

bar was closed till 5 pm

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

hotel was really clean and staff professional. nice gym and updated equipment

also was surprised there was no laundry room available

the staff those girls are polite helpful very sweet the breakfast was excellent

great continental breakfast with plenty of choices

wifi worked great

when i todo the room...supose include breakfast..but not was true..just have coffee

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

eddie was so sweet & friendly to my kids & i

very clean staff was extremely helpful loved the 12 th floor bar and restaurant.

my room did not had a microwave and fridge and staying with kids that s a must have

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

the best part of my stay was the fact i got late check out.

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

pools , gym not open

it was convenient to have the hotel in the parking lot of a mall. the breakfast was very good.

parking lots adjacent to yours were filled with potholes which i couldn t see well coming in

everything! the room, location, courteous staff, breakfast was great

breakfast was perfect. location very quiet

new clean and interior design beautiful. restaurant and bar connected to hotel.

there was laundry available, gym was nice, room was spacious.

there was laundry available, gym was nice, room was spacious.

easy checkin, clean room and gym.

i liked the design of the room and the breakfast was ok

clean and good gym

our bags to the new room was very problematic for us as we were travelling with our young kids and elderly

wifi was not free unless you join hilton honor program

no wifi

wish there was room service though

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

big and comfortable room, tasty breakfast, big parking, all good

also the gym room, laundry room, etc

room was next to laundry room

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

the pool was nice and i love how it is per family due to covid

there is no parking available in the evening due to a night club being located there.

room was a suite with living room, room with closing door, and full kitchen

breakfast, pool, the whole place was amazing

breakfast, pool, the whole place was amazing

the breakfast accommodations are also excellent, the hotel was very clean, and i felt safe

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

breakfast was good

ordered room service for just cheese pizza that was an hour over the expected wait time for tired and

the room is spacious and comfortable the gym is well

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

the wifi

low cost and the expensive service ud83dude09 and comfortably room with a gym and swimming pool all together

quietness, staff were very polite, parking in the hotel, fast check-in and check-out, gym open 24/7, the hotel

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

i liked the staff at the breakfast and thought it was clean and organized

excellent room, service, breakfast and ease of parking

the pool door wasnt functional and i couldn''t access it

swimming pool is small and over crowded with kids

ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

only to find out that they rent out the pool out to a kids camp and we could not use it

only to find out that they rent out the pool out to a kids camp and we could not use it

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

order room service and had a burger medium well and it was not cooked at all

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

where i had designated our family to put our dirty laundry i noticed a giant hair clump

self laundry room came in handy

the laundry area has one washing machine

they could not get the washing machine in their coin-laundry repaired during that time

perfect location for trip to nyc with kids

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

the pool was clean as well as the gym

everything was really good. cleanliness, comfort, facilities, breakfast, parking, etc...

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

loved that they have a laundry room and can buy laundry detergent at the reception

laundry facilities (you can buy detergent from reception)

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

clean . kind staff. nice pool. close to stadium. large room great value!!!!

pool was closed!!! it s summer!!

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

guest laundry washer

laundry on site and free

the gym equipment is dirty and also rusting

no room service after 10pm no good for late arrivals ..no lunch available during week

the kids loved it

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

kids running up and down hallways yelling , parking was always full due to the fright truck parking

no hot breakfast

the pool was amazing and so was the gym

laundry detergent scent but better than smelling cigarettes i guess

i requested a nonsmoking room and received smoking room

wifi is wonky at times

they said free wifi, there was no wifi

tv channels were quite limited and wifi was slow and completely unsecured

the breakfast was fresh the kids love the pool and the room was beautiful

the staff was always very kind and courteous - however, there needs to be more help in the kitchen

breakfast sausage and eggs were not edible

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices weren’t the best

great snack area in the lobby and a bar in the evenings

light in parking lot shines into the room mattress was a little bumpy and soft needs better signs showing

for toilet paper, the staff said we have to come down to get it because they don t provide room service

parking was good

breakfast i-hop next door a/c tv channels beds bat lamps room tables parking access to stadium front desk checkin

i had requested early check in when i booked and they double charged on my card.

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

great breakfast, great staff, near everything

hotel is clean and pet friendly with no fees

gym is lame

no microwave in room no room service no laundry

no laundry

they allowed a late check out so that i could fit an unexpected call

perfect location, clean room, tons of free parking and the hotel was decorated beautifully for the holidays

then was told to wait while room service came back from lunch

we had a great time at the hotel bar with dawn

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

location, people and gym

this is just my thing, but i don t like when i can t order room service 24 hours or atleast up to early

the staff comped our breakfast the next morning as well

more machines in laundry facility. more staff at night

the lounge/ bar was nice

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

my 2 kids and i had to stay in my friends room

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

no room service.

the breakfast was also subpar so i did not benefit from the complimentary breakfast

great breakfast.

breakfast was a nice setup on the 2nd floor

parking was poorly marked

the front desk would not work with velocity because she was too busy working laundry room

i liked that there was laundry on site the location and the fact none bothered me

you take your own trash/laundry out to the end of the hall

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

not a lot really, no breakfast, no laundry supplies available to purchase

well, breakfast was good. kept running out of food.

the fact that if you do a party all the kids need a wristband i don’t think that far .

the breakfast should be available longer and so should the pool.

cleanliness , hot tub and pool

the fact that if you do a party all the kids need a wristband i don t think that far .

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

crowded pool. needed to be let into gym every time to use it.

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

clean , practical. the swimming pool & the gym were good .

the walls are thin, could hear neighbors, especially their kids

were bags laundry in the halls

no gym no free breakfast etc

pool needs work , there s to missing tiles, and makes it look shady

had ants in our room and the pool didn't look clean including the sitting area around the

i just wish the kids was able to enjoy the pool a lil longer

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

poor wifi signal

the complimentary shuttle service is great and works really well if one is not driving

parking for your guest, there was an event, when i returned after working 12 hrs, to no parking any

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

pool was great, laundry was convenient, nice open new gym

kind staff, spacious room and laundry service

there s a pool, fitness room& 24 hr laundry

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

pool, jacuzzi, balcony, outside area

property was in a nice location, kids enjoyed the pool.

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

the location, indoor outdoor pool and the bed was comfortable .

the laundry was out of order during our stay which was inconvenient

no laundry available

very clean, very spacious room, great breakfast, cheap laundry service.

the gym and guest laundry service are a fine perk

the gym is great

room near laundry room

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

no pool, no spa, no laundry

breakfast was pretty decent, i didn't need to eat any other meals until dinner

apparently they offer coupons for the spa

wasn't able to enjoy the pool or the entertainment the hotel have to offer all because of covid

free parking

the pool was not clean.

pool is very small, could probably only fit two couples comfortably at one time

we had coffee and yogurts - good son had breakfast sandwich - liked it bar was good one night

chair in laundry room broken ( safety hazard) 11

there is only one laundry to cater to the whole hotel

laundry room hot breakfast

laundry room dryer did not dry my clothes within that hour

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

the gym was clean and well equipped

parking was easy

like the addition of the arcade games for the kids

perfect weekend get away for friends ! partied in the bar all night . great drinks & service !

like the addition of the arcade games for the kids

the laundry machine was convenient to have

i also loved the full kitchen

bad gym at all

they have snacks in the lobby and grab and go breakfast

location, quietness, convenience of having kitchen, living room area etc.

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

is a great place to stay when visiting new york city plus it has free parking

doors making so much noise when open or close kids or adults cannot stay sleep if some one go in and out , beds

i like the laundry machine! ud83dude02

their laundry in very nice

the on site laundry facilities were a bonus

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

the staff is very friendly and responsive, there's a starbucks and full bar in the lobby, daily newspaper, free

laundry service in hotel

missing laundry facilities

no laundry facilities

the hotel did not provide extra trash bags and laundry bag

was not enough space for cloths only 3 drawers & small closet for a family room w/3 adults and 3 kids it was

that it would have been nice if laundry could be used by yourself as service costed a bit too

restaurant was closer, no breakfast available, no room service very poor service at the

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

and gym is part of hotel

the wifi works pretty well and the shower is very spacious

there was also a laundry room for hotel guests and an indoor pool

to pay extra for dog, the bar was closed because they had one bar tender on staff who took the weekend off

starting from the staff and ending with the breakfast

hotel room was good size. breakfast was aawesome.

many broken pieces of equipment in the gym

the fitness room looked really nice, and the onsite laundry was an added bonus

breakfast situation could be better.

large group at the premises for some type of event - there was little parental control of the kids running

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

you got there after breakfast service ( which i did) there was nothing to eat until 3:00 p

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

the area was nice and seemed safe, and the laundry room.

also there is a laundry room makes you feel you are at home

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

there were a few choices for breakfast and all were of great value and the food was good

loved the pool especially the jacuzzi

hot water went out due to hotel-wide pressure problems, no room service

i couldn't use the pool .

didnt have enough info no pool i went there with my kids bad experience

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

loved everything the room , pool , gym , it was absolutely beautiful and amazing and i definitely will recommend

the gym - the luggage carts

wifi was disabled throughout the entire building

the parking lot was series of potholes

elevator was grimy and slow, the bar needs a bit of music

the bar was subpar. food was not the greatest tasting.

pool

very friendly especially guy in bar on monday 16th jan

convenience to our location for weekend and fab pool for kids

asked a employee for a extra blanket he said he locked the laundry room

facilities are big but have only one laundry machine

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

room service is offered as i didn't have a chance to use it but will when i return

was right next door to gym

not place room service order from room (phone situation at this hotel is automated and you cant get a person)

room service did not clean my room, i had to phone the front desk.

room service was quick and good

free laundry room, on site snack store, free wifi, a complete kitchen in your room

was my third stay at this lovely location, amenities included ( internet service, free laundry and gym as well

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not

like that they have free laundry and all the utensils to cook it feels like a home away from

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

maybe more variety of food in the breakfast.

asked about early check in they made us pay an early check in fee cash

if they didn't have a breakfast, they should not have said they

parking can be a bit tight if you have large suv or truck but not a problem lots of spots available

the parking space

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

wifi, floor was clean

staff, location, room, the breakfast bar all exceeded expectations.

they have a great breakfast