laundry detergent scent but better than smelling cigarettes i guess

don't like that the non-smoking rooms smell of cigarettes and smoke, after that everything is fine

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

clean good wifi close to nyc by car

they said free wifi, there was no wifi

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the laundry room for guests was out of order and when asked if we could please use one of the maids

the breakfast and free parking is great

the gym was not only too small but none of the machines were working

ammenities were also very nice,gym,pool,and breakfast area

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

order room service and had a burger medium well and it was not cooked at all

the room service didn t come and clean the room

one of the room had pet

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

the staff were exceptionally pleasant. the bar tender joey was great. breakfast was very good.

love the pool, because my kids were able to swim

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

- no self parking right at the property - ev charger (valet only) was constantly blocked

room was very clean up to date the shower was great the bar down stairs was nice the morning breakfast was

was nothing to do with the hotel it self i think people with a lot of kids check into the for a family reunion

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

the view, parking and location were great.

beds are not queen size, room is small and no pool for a lot of money

room service

super-comfortable beds, spacious rooms, excellent breakfast and fast wifi.

the breakfast was great wide variety. the staff was very polite, professional, and kind.

breakfast was excellent and staff are wonderful..

bed so comfortable. glen bar excellent service and food

no laundry

no microwave in room no room service no laundry

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

breakfast not included garbage under bed some room service absence

easy parking just a few steps from the front lob

the laundry machine was convenient to have

ino kept breakfast food stocked and brought me a box so i could bring food up to my kids

no pool and renovations not complete in lobby

location, quietness, convenience of having kitchen, living room area etc.

didn t have a pool

i like the laundry machine! ud83dude02

the on site laundry facilities were a bonus

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

their laundry in very nice

buffet breakfast, free parking, ease of visiting manhattan by bus, nice amenities, close to services,

no laundry available

very clean, very spacious room, great breakfast, cheap laundry service.

the gym and guest laundry service are a fine perk

the laundry was out of order during our stay which was inconvenient

wifi was very good and the staff really helpful

restaurant was severely limited and laundry was not in service.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

the gym was out of order but front desk gives you a pass to an amazing gym next door.

only to find out that they rent out the pool out to a kids camp and we could not use it

also the gym room, laundry room, etc

have been told room was next to the hotel laundry at time of check-in

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

is hard for us to do the laundry

wifi was very bad

the pool kept the kids occupied in between attractions

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

extra trundle beds for my kids, connecting rooms

pool and gym good size

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

could not get room service

our room was very nice, the staff were great, and the bar was great!

no wifi

happy it was pet friendly and the beds and pillows were incredibly comfy!

parking is limited

was the only hotel with the pool open

the pool was nice and i love how it is per family due to covid

the size of the room and the full kitchen was amazing

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

the downstairs bar had good drinks and a nice vibe

bathroom door was dirty. gym was not available for the whole trip

the gym could have more equipment

on the morning of our departure, we expected to pay for laundry once

was a very important part that needed to be inside the rooms, especially if you have babies or kids

we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast

decor is stunning, the food was addictively good, staff was great, bar vibes on point i mean, this spot made

loud kids playing and screaming in the halls

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

another thing is that you could see other people's laundry left in the hallways

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

there were no laundry facilities and the public one across the road was very busy and grotty

us almost 2 extra hours as late check out

were able to accommodate an early check in & a late check out

everything was great the front desk the bar the staff and playing a pool game was wonderful

my kids were fairly disappointed but i understood it wasn’t their fault and they compensated me for

i didn't mind cause kids are small

big parking lot is always a plus seeing that in nyc a hotel with parking, let alone parking less than

location, kitchen , laundry. staff

ice stations, had to retrieve laundry supplies (soap, etc

very polite staff, clean good-size room, decent parking

kitchen and living room was awesome to have with our toddler son

the pet fee was very high 100 and was not made aware until i already booked/ paid for it

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

the laundry room was down during my visit but they offer us the hotel across street also a marriott

coin laundry available

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

she went above and beyond to make sure i got all information i needed with parking situation

parking is behind the hotel and if you don't see the sign, you'll drive right past it to the front

self laundry room came in handy

they could not get the washing machine in their coin-laundry repaired during that time

where i had designated our family to put our dirty laundry i noticed a giant hair clump

the laundry area has one washing machine

easily accessible by bus to ny. free parking and breakfast. room was clean.

laundry room hot breakfast

there is only one laundry to cater to the whole hotel

laundry

chair in laundry room broken ( safety hazard) 11

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

missing laundry facilities

the hotel did not provide extra trash bags and laundry bag

laundry service in hotel

no laundry facilities

pancakes we're little kids frozen pancakes for sure, there was no flavor on anything, can get better breakfast

that it would have been nice if laundry could be used by yourself as service costed a bit too

a redflag, i connected from my work pc only to find out later something had downloaded from the wifi network

the hotel also provided free wifi, 24h reception, gym, restaurant and a bar

the gym was decent, the tv in the room had a good selection

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

with great wifi

breakfast buffet was great both days and overall service was excellent!!

has room service ama breakfast buffet

not a lot really, no breakfast, no laundry supplies available to purchase

the front desk would not work with velocity because she was too busy working laundry room

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

you take your own trash/laundry out to the end of the hall

laundry facilities

there was also a laundry room for hotel guests and an indoor pool

the room was big, clean, and the kitchen is a plus

was disappointed that the pool was closed, but with the covid running around, i completely understand

there was plenty of space to sit and eat a nice breakfast

starting from the staff and ending with the breakfast

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

also was happy the bathroom sink had a good stopper for doing some laundry

and that they lost my laundry

although the front desk said there was room service, there was not on the evening that we arrived (directly

a laundry would have been helpful.

excellent. i enjoyed the service.it i a laundry would have helped

it was tough to find a hotel in nyc that would fit our family of 5 (kids aged 13, 11 and 8) and not break the

was a rainy day and there were kids running around

food situation wasn't great - the room service and the cafe were mediocre quality but very expensive

the room also has a safe, an iron and ironing board and the hotel has a gym at the 2nd floor

looking forward to going back once the bar and kitchen are open

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren�

can't wait for the bar to open

cozy bar with live jazz and nice cocktails

there are only two dryer machines while there are four washers in the laundry room

the laundry room was out of order and they were trying to fix it.

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

common areas are also good, including a laundry room for guests, 24-hour

more guidance on facilities such as laundry, ice, internet and how to connect, etc

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

also there is a laundry room makes you feel you are at home

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

the area was nice and seemed safe, and the laundry room.

our room (815) provided comfortable double beds, functional kitchenette, city view, plus laundry area was clean

they had a laundry room but only one washer was operational

cooking and laundry facilities

laundry room on the fifth floor was clean and easy to use

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

clean and large room, well equipped kitchen in the room. good various breakfast.

loved having the kitchen area

also, we thought breakfast was overpriced

the lady at breakfast was frustrated with the people by wanting to know if people paid or not,making people

plenty of parking

hot tub, pool, hot breakfast and staff were friendly

the kids loved the indoor pool and the entire staff was pleasant

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

i had my 2 small kids with me and waiting in the hallway for over 30 minutes

the balconies space and the kitchen

wifi of the room wasn t working

the app for room service was a little problematic because it didn't record my room number (this happened to

nice hotel with super sweet staff, great breakfast, small gym area, free drinking water taps, yankees stadium

they could consider increasing the variety of breakfast options.

i liked that the room service was every day.

finally, the pet fee is ridiculous for any hotel

parking would be my only complaint but we got there pretty late at night

free parking was another big advantage

if they didn't have a breakfast, they should not have said they

value for what you get - free wifi, free breakfast, shuttle bus to and from the city made life so much easier

the complimentary breakfast was a pleasant surprise we didn t realize it was included when we booked

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

there's a laundromat just 6 minutes away where you can do your laundry

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

no laundry service and the hallway had very bad smell

wish laundry facilities were available

no laundry bag

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

the breakfast is thhe reason i booked and it was fantastic

elevator took time , breakfast is zero rating , it just little kitchen, no swim pool, small gym

the gym .

no dirty laundry plastic bags in either rooms

laundry service is expensive

no courtesy laundry bag

lied to me about a balcony room very small no ice no laundry no wifi no

quick and efficient laundry

great bar food

the rooms are huge and comfortable by new york standards. bar and restaurant are great

room service food is not very good

style, comfort of room and bed, courtesy fruit basket in room, excellent food from room service

the mark is pricey, i still have a problem with a $12 coffee plus gratuity and $7 service fee for room service

circle right at the corner of central park with excellent views from both the rooms and the breakfast/dining

the central park view from the bar was splendid!

view from room, bar and restaurant

the cocktails in the hotel bar were truly delicious, and it is a great place to watch the sun set over central

food/room service

nice bar and restaurant

also, there was no table in the room which made room service dining a challenge

kitchen facilities looked good but did not have a kettle or tea cups but these were provided on

cover charge at the bar on weekends when jazz trip plays.

the jazz bar was so crowded and popular we couldn't get in!

needs a restaurant and bar that caters for everyone instead of the present jacket only premises

trump schwag (slippers,pens,water,etc), the spa (tv in the locker room salt water pool, 24hr gym), the food (a

great for a family with young kids

from the moment of arrival, through the reception deskalwa, the rooms themselves, and the gym and spa areas,

trump schwag (slippers,pens,water,etc), the spa (tv in the locker room salt water pool, 24hr gym), the food (a

room service was not that good.

blather sitting area and gorgeous marble and wood bar in room

room cleaning was sporadic. often room service (dining) was delayed.

the spa could be spruced up a bit, but all-in-all i am hard pressed to find any major fault

price of 2 cappuccinos for room service including service and tip was $48 - ridiculous

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

key card access to the gym it didn't work

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

proximity to the subway station, crunch gym next door & dunkin donuts across the street

was so helpful especially carlos at the friend desk who helped me for a early check in breakfast was fine

laundry though given 3 nights ago arrived at the last moment

was awfull, the air conditioner worked very noisy, the bad was too small for 2 people, room service wasn't able

the more you know, kids

room service had to be called 3 x's in a 2 hour time span

room service is a pass , go down stairs to starbucks instead

no room service of laundry service for instance

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

gym was good

was an excellent hotel, especially for those traveling with pets

and the hotel has a gym

they have guest laundry(not listed in amenities), fitness center, steam room, sauna, downstairs (ll floor)

laundry facilities in the basement

clean comfortable beds very convenient to have fridge, microwave in the room and gym and laundry at common

a card-operated laundry in hotel next to the gym was a bonus and very clean

the laundry room only had two washers, and two dryers

kitchen so you can make your own meals, there is no room service; there is a gym area and also a laundry area

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not

free laundry room, on site snack store, free wifi, a complete kitchen in your room

gym was well stocked and laundry free.

i love the accommodations of home , such as the kitchen, laundry on site, internet access and convenience of

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

way too noisy as it was right where the laundry room was

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

laundry bins loud staff

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car

pricey room service.

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

was just so so and cold when it came up from room service

the staff added some petals of roses in the bed and in the suite as it was our anniversary which was very sweet

no laundry bags, safe is without proper instructions,

location staff kindness good value of money room service wifi

additionally, room service was only available upon request, which was inconvenient

location staff kindness good value of money room service wifi

room service came each 2-3 days

room service staff was very friendly

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

we had a great time at the hotel bar with dawn

breakfast was sumptuous with a nice range of offerings, the staff was welcoming and helpful; front

great hotel nice gym

more machines in laundry facility. more staff at night

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

brought my kids to this hotel after a family day out

brought my kids to this hotel after a family day out