nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

parking lot not well lit at night

parking: i waited 40 minutes for a parking spot on arrival

has a gym and pool

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

the pool was clean and the kids had a blast

good breakfast. very clean and comfortable.

wifi access

kids were running in the hallways at all hours of the evening

next time i will try out their gym

the breakfast and the location was outstanding.

breakfast of eggs and potatoes taste weird that they need to change the oil

pool and gym not open due to coved. other hotels in the area have them opened.

clean and nice place to stay. laundry machines are nice to have available

was one washer and one dryer in the laundry room

love the layout, and pool/laundry/ alcohol purchasability at night.

beautiful pool indoor, and, last but not least, a laundry

no soap in the room at the sink or laundry bag in the closet 2

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

the commute, shopping districts and dining establishments near facility. also parking...

quiet. convenient. nice room with kitchen and good pillows.

room was as stated . staff friendly and professional. great breakfast

comfortable rooms, friendly, helpful staff, good breakfast. i stay there several times a year.

breakfast exceeds what's offered at other best western hotels ,and the spa tub bathroom is the best i've seen

it snowed the night before and the parking lot was cleaned out by the early morning

t eat at the bar attached to the hotel

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

cool abandoned restaurant in the same parking lot

was no restaurant at hotel as stated, the gym left a lot to be desired with only 3 pieces of equipment

the staff were courteous and efficient. the room was clean and comfortable. parking was good.

were bags laundry in the halls

enjoyed staying at the residence and having that kitchenette; makes things so much better

the utensils and pans in the kitchen could have been better

kingsize bed with comfortable bed linnen and a large number of pillows, quiet location, very good breakfast

the pool closed at 5pm , it should be open until 7pm!

the fitness room looked really nice, and the onsite laundry was an added bonus

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

& oak need to open for breakfast

front desk, breakfast area, and housekeeping staff very friendly

the fitness room looked really nice, and the onsite laundry was an added bonus

the grounds were beautiful and the pool and outdoor sitting areas were great

property was in a nice location, kids enjoyed the pool.

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

nice staff beautiful room. great bar and food.

property was in a nice location, kids enjoyed the pool.

it was all-inclusive with breakfast so that i didn't leave hungry

staff could clean up after the tables used for breakfast when i couldn't find a seat with trash from the previous

many things so called breakfast was a box with chocolate muffins in plastic and kids’ juice

i think this location advertised an outdoor pool, but i didn't see one

breakfast was great

had pool and guest laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

room smelled of pot, gym was 85 degrees, no ice on 2nd floor, cold eggs on sunday morning.

was no complimentary 24/7 coffee bar in the lobby its very disappointing considering it is offered at all other

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

quiet & spacious business center & pool

parking and not far away from restaurants and town

pool on the inside

kitchen utensils were included, the tv had streaming services, and the staff was friendly and

in time, nice room, very clean ud83eudee7, nice private bathroom, breakfast ud83eudd5e included, pool access

breakfast was a clever, safe selection of breakfast items because of the covid restrictions

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods

the pool area was never crowded, and the water temperature was perfect

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

our room service orders got messed up a few times but nothing that was a really big deal.

excellent room service

very clean, nice gym, service is excellent

great location hotel was clean nice bar and restaurant. would definitely recommend and come back

had room service for breakfast

the high point of our one-day visit was dinner at the bar

elevator was grimy and slow, the bar needs a bit of music

convenience to our location for weekend and fab pool for kids

com explicitly states that there is an active swimming pool and hot tub as well as breakfast - all of these

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

loved the heated pool, and the toiletries from the body shop

pavers are a nice touch to keep your feet dry when it's been raining a lot, while walking your pet

we kept running out of pool towels.

usually pet friendly rooms have the floor under the bed blocked off

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

food was good at the bar and grill

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

really clean,friendly staff. pool area very clean and comfortable.

i loved having a bar and restaurant open

suite with two bedrooms and two baths w living room, tv, and kitchen with table was most comforting

and use the gym as well

kitchen was well stocked for eating in and and cooking

com mentioned nothing at all about the $150 pet fee charged by the hotel

when our kids were small, we got the 1-br suite

there was laundry available, gym was nice, room was spacious.

all we got was a paper bag with a bottle of water and a nutrigrain bar and a package of breakfast cookies there

the whirlpool tub.

clean and good gym

clean. smooth check in and out. ample parking . breakfast adequate.

hard to find parking near entrance due to very popular restaurant at hotel

everything! the room, location, courteous staff, breakfast was great

parking was very bad because of an attached bonefish grill restaurant and location within a

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

gym was adequate

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

pools , gym not open

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

it’s 9pm and we just checked in with 2 devastated kids

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

should has a free laundry plus the one there was not working right but it's ok

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the gym was closed and laundry not working right

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

loved the room and full kitchen

that they offer gluten free breakfast since i have celiac :) the bread is amazing wish i knew what the bread

the kitchenette lacked some utensils but it was easy enough to get some from the personnel.

also was surprised there was no laundry room available

no wifi works

was great, reception was great, housekeeping was great, breakfast was great

not think it met the bar for a 3

free wifi, free breakfast, free parking

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

when kitchen was available, food was good

only one chair, and it was like a kitchen chair

the ability to do room service on line did not work limited channels on the tv to watch

not have teh cleaner clean the gym first thing in the am when all the people are ther.

beds very uncomfortable, and room control, getting out of the hotel parking lot was bad.

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

pool was closed

certain rooms are pet friendly so they had to switch us last minute to a pet friendly room

clean and comfortable rooms. pet friendly.

only a single laundry location on the facility is inadequate

room across from noisy laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry on 3rd fl, unlimited good coffee

laundry and gym room can be better

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

hotel was really clean and staff professional. nice gym and updated equipment

updated. nice bar / rest. good food. plenty of parking.

i like the bar in the lobby and the staff was nice.

the gym

room service not being available.

and the room service was good also, the room was clean including the bathroom

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

the parking was full so i had to walk too far to park a car.

love the staff!! very accommodating. the room service is amazingly fast and delicious!!

the gym

good breakfast. great location.

complimentary breakfast is delicious and a huge variety of breakfast items

hair all over the place...in the room people hair..pet hair

the breakfast was also subpar so i did not benefit from the complimentary breakfast

breakfast was a nice setup on the 2nd floor

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

kind staff, spacious room and laundry service

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

pool was great, laundry was convenient, nice open new gym

there s a pool, fitness room& 24 hr laundry

into the parking lot at night was difficult

their were kids running up and down the hall

unavailability of staff (bell boy, room service)

it's just annoying because it's at the end of the day a small room and when you are staying with kids the and

you need an outdoor pool.

they also have a laundry room

we had laundry to do, snd i ended up washing it in the tub, and getting up at 6am to use the dryer, when

room was near the laundry area the noise was noticeable. breakfast needs to improve the variety

on site laundry useful too

self-laundry for guests - this is very convenient for guests traveling

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

everything was ok. however the parking was a little bit too far.

charged someone else breakfast room service to my room in error

the gym - the luggage carts

was a shuttle in the past to willowbroke mall, which they did not offer me and had to take an uber to get

facilities are big but have only one laundry machine

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

asked a employee for a extra blanket he said he locked the laundry room

so i had no soap, no shampoo, no laundry bags and no breakfast

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

guest laundry washer

laundry on site and free

old school customer service of an employee taking your bags from the car to your room and the room

no room service after 10pm no good for late arrivals ..no lunch available during week

room service was very helpful

old furniture, disinterested staff and internet/wifi is not free.

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

we were not given a wifi password and could not connect

the bar was amazing

free parking wifi

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

clean, new, nice gym, good breakfast

laundry room was on the second floor, where it was not easily accessible through the elevator

also the gym room, laundry room, etc

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

room was next to laundry room

lots of parking spaces

parking, easy to access from road close to train station of easyly find a parking staff is friendly

unusually good breakfast, with made to order eggs. exceptionally well outfitted gym.

service at the bar was good

fabulous. lovely bed, breakfast and fantastic shuttle available. will visit again

awesome on river laundry luis serving breakfast was amazing shower great black out shades

there is a laundry room

we were very thankful of receiving a late check out status, thank you

loved the separate hot tub spa in the room ud83dude0d the room was very clean the room was very spacious

room service didn't come to our room. wasn't notified if this was due to covid or not

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

ice machine and laundry out of order

pool was super. location easy to find. hotel very clean.

didn t come with breakfast

bed so comfortable. glen bar excellent service and food

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

the girl behind the desk gave us some breakfast coupons which were adequate compensation

love the water bar downstairs the property is just beautiful

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

free breakfast was delicious

inn (with their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a

the staff is friendly , rooms are clean, and breakfast is delicious, plus kids loved a pool

staff was pleasant, coffee available, the restauant & bar very nice

breakfast crew did an awesome job with food and keeping everything fresh and having a great variety

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

staff were very welcoming, room was clean, great breakfast

the pool needed a little more tending to but it was still fun for the kids

location breakfast and staff and parking was amazing

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

room was huge and it had a full kitchen which we didn't use but very nice for long stays, i will definitely

breakfast was busy but enough options for my husband and kids to be happy

although in some states is legal, i didn't feel comfortable seeing that with my 3 underage kids

the staff were exceptionally pleasant. the bar tender joey was great. breakfast was very good.

didn t stay here because all websites show no parking available

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress,

pool was closed

i had to walk through the parking lot through wendy’s with my family which included my two kids

we also enjoyed the rooftop bar it was definitely a vibe

i had requested early check in when i booked and they double charged on my card.

also, better breakfast selection

the breakfast is not included!

location, wifi, parking and great hospitality

the included breakfast was a bonus

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed

had been travelling all day and decided on room service

poor free wifi

only 1 set of washing machines for laundry back in second building on 3rd floor

laundry application was not working, some places inside the room and/or building weren t well

gym is lame

some shady people in the parking lot

rooms and gym

room was good and clean in house self laundry is handy

breakfast, laundry facilities & parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

accommodations, 2 bedroom/bathroom suite, convenient location to bus to nyc, easy and free parking

pool should be open later

would have liked a laundry option

love the facilities- laundry had a pool sauna and very friendly and helpful staff

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

parking was terrible

parking and breakfast was included in the price.

no laundry

no microwave in room no room service no laundry

the shuttle to the city.

then was told to wait while room service came back from lunch

parking was ok

laundry facilities (you can buy detergent from reception)

nice breakfast variety comfortable bed laundry room

loved that they have a laundry room and can buy laundry detergent at the reception

the whole building smell musty and moldy with laundry room moisture

the laundry room was down during my visit but they offer us the hotel across street also a marriott

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

loved the actual kitchen in the hotel

and hotel is only minutes from parking lots at metlife stadium

stayed in a 2 bedroom suite with 4 kids for a week