not enough parking

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

long walk from parking lot to hotel.

parking the car was difficult

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

the room had no working telephone, was next to an outside door, the dj and the pool

location with parking

was there on friday and got the last parking spot.

i went with my kids to enjoy pool and they were not able to enjoy it because the amount of outsiders

having a laundry room was something i really liked

availability of microwave and place to wash laundry was nice

the curved shower bar also made it hard to sty in the tub

was a very noisy event in the bar and some people who had too much to drink were fighting in the hall

newly renovated and clean, a big upgrade compared to past. ample parking.

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

the ours the bar was open (no coffee after 9:30?)

pool was a bit too small to try . good for kids

the bar and lounge and breakfast. the staff was awesome.

check in was pleasant staff very helpful offered late check out

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

floor by the laundry

somewhere between too much fabrize and dirty laundry

the dryer was not clean and the microwave was on the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

that near by there is a supermarket, and the laundry room.

not happy about only having one microwave per floor in the laundry room

laundry facilities

we booked a double bed room but was given a single bed room for four of my kids

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the

wish they had valet parking it would of been great to just pull up to front to drop the car

parking lot got very full

the parking

hall carpet was covered with a white powder substance for two days

everything was just fine....except for the parking and driveway

the only complaint i had was they advertise a swimming pool and it was closed.

parking and the hill

awesome on river laundry luis serving breakfast was amazing shower great black out shades

there is a laundry room

gym equipment not in good shape pool not available

parking is limited

staff was awesome!!! five stars on staff and breakfast was nice also.

the gym was impressive

pool and staff are wonderful

our requests for adjoining/connecting rooms and all on the same floor as we were there with our kids and their

visited the bar twice

beautiful property. front desk staff wonderful. bar in hotel lovely and fire pits amazing

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

our stay was awesome. place was clean, room was perfect and the pool was amazing.

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

comfy beds, very clean, breakfast and free parking.

i was able to connect to the wifi easily

the pool area was never crowded, and the water temperature was perfect

parking lot was full of spotted lantern fly's

had no hot water ,poor location hotel next door is very dirty and nasty,poor breakfast ,parking spots too close

it's a great location for that quuck getaway and has a pool

when asked about a room with no pets or accessibility

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

had pool and guest laundry

some reason neither my laptop nor phone could use the wifi

i enjoyed the breakfast

like the breakfast & host was very friendly as well as receptionist.

the staff was professional and the onsite parking was

not sure what the problem was but my wife and kids were woken up and we had to evacuate

not many good choices for breakfast

granddaughter loves the breakfast and the pool

our child hugely enjoyed the swimming pool

was comfortable close to swim meet venue we were in town for parking good

which had a swimming pool within the hotel premises

to have a drink at the bar

there is a brand new laundry room with many machines

there was a laundry in the building

breakfast, nice hotel, wifi, fridge, microwave, big room, 2-tvs, husband slept on the coach

breakfast was sufficient

parking is extra. no vegetables in breakfast. everything else was great.

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

very nice set up, small kitchen was equipped with everything from pots, to dish washing detergent

heated pool and basketball court very nice for the kids

fully functioning kitchen in our suite

small laundry facilities

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

there is no room service during the day/night or full service menu during midday

good gym

gym equipment ( 2 of the 3 treadmills weren't working) but front desk gave us planet fitness passes

clean large room quite modern indoor pool excellent spa

everything great the spa could be better

charge for wifi service

great location and pool was awesome!

spa services are very limited and extremely expensive.

the shuttle driver hung around until we left baggage claim

pet friendly

location restaurant and on-site bar were excellent clean comfortable room staff was

only drawback was that i was told the shuttle would pick me up even though i told them the time (i came in

they also have a shuttle (not sure where it goes as i didn't use it)

room service not being available.

and the room service was good also, the room was clean including the bathroom

gym had everything one would want for a workout

pool

t sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

wedding took up the whole lobby and entire to the pool area

convenience to our location for weekend and fab pool for kids

clean and spacious rooms, free use of laundry room

was a condom in the pool i told front desk after removing my kids from the pool

the room was super clean and spacious, staff was terrific and helped us with early check-in and late check out

- $75 pet fee was not disclosed at booking, or at least in a manner in which the person booking would

i had to jump out of the way of a car with 2 kids hanging out the windows yelling

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

a night expect 5 star accommodation and service cheapo products toilet paper was cheap single ply wifi didn

very untidy pool and lounge area with a nice fireplace but all filthy and run down

very comfy bed, loved the fireplace and terrace

there was a used bar of soap in the shower when we checked in

room service actually surly and aggressive

the omelet was made to perfection, i mostly used the room service, and it was very good.

the workers in the bar area and pool.

it was huge. the manager in the bar was excellent and helpful when we were trying to find sodas.

great location, love the laundry room and gym top! ?

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

location is not the best, breakfast sucks and no functioning laundry at time of stay.

laundry was expensive--$2

self laundry

would have liked a laundry option

love the facilities- laundry had a pool sauna and very friendly and helpful staff

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

free ample parking

didn't use the pool but that was a nice addition as well

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

pool was throwing i was so much chlorine my kids was throwing up and their eyes was burning even mine and i didn

room with sofa seating and kitchen in an l -shaped plan

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

in particular, gym, pool, laundry were all great

the fitness room looked really nice, and the onsite laundry was an added bonus

the fitness room looked really nice, and the onsite laundry was an added bonus

breakfast service was slow. no pool.

you got there after breakfast service ( which i did) there was nothing to eat until 3:00 p

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

laundry facility.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

in hallways plastic bags looked like someone left laundry in halls as well

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

ice machine non-functioning and no laundry bag in closet.

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

everthing the pool,bar

it rained the day before wish the pool water was slightly warmer

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

no laundry

breakfast was no good need more like sausage eggs writs pancakes beacon

wifi service issues. interval connection during time of stay.

the shower was cold one day, the gym was okay - one treadmill didn t work, and the free weights jumped from

room was spacious and clean and onsite parking felt safe

laundry room and bed comfortable

- pleasant and easy staff full amenities including fitness center, parking and laundry

breakfast was good. coffee always available. laundry facility included.

the room, access to laundry room, and fulfilling breakfast.

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

i was in the very last room on my floor so i may have been below a utility or laundry room

don’t clean up around the mom's with small kids

gym small but pleasant and parking was good

i was hoping that they have functional pool. kids were expecting

don't open, no bathtub, bed a little soft and could use extra blanket, not enough hangers, gym did not have

large, well appointed gym

nice gym

clean and comfortable. very friendly staff. nice bar lounge area.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard

menu could be more extensive and and a real bar would be nice.

room service were very slow & we used to go downstairs to get things by ourselves

breakfast and overall service were superb

was great - one small request: some protein (eggs, sausage) for breakfast would be good

room service was great experience

i think we were facing the parking lot or the street, couldn't tell, there was a huge stucco roof blocking any

small room no laundry service

place is so beautiful and nice, wish i went when it was a little warmer so i could enjoy the pool and outdoor

tony s restaurant has really great food and the bar is very vibrant too with fantastic live music on saturdays

spa does not have the accommodations for a couple massage room which was the main reason for the

pool wasn't open, yet

were bags laundry in the halls

wifi stopped working the last night

my family got to enjoy the pool, basketball courts and the grill

if the one server had stayed out in the dining room more (not behind the closed door to the kitchen), the

the pool closed at 5pm , it should be open until 7pm!

also for a long stay which mine was, i would have appreciated a laundry room, which there was not

we also enjoyed the indoor pool with the kids

thinking the restaurants and bars and room service would be open but they where not

food at the gazebo bar & grill was pretty good

for my husband and i were already free so for our inconvenience they would pay for our two kids

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

i saw a coachroach in the hotel laundry room

breakfast is very good as well

very clean, great location, good breakfast & parking

we asked for room service no one came

room service was really good

did not know there're spa services available??

the breakfast and dinner was great. the bar was beautiful and the bartenders were amazing.

also, the telephone in my room did not work, therefore the room service option was null and void for breakfast

laundry on site and free

guest laundry washer

was great - i needed an early check in and late check out, and they were very accommodating

was great - i needed an early check in and late check out, and they were very accommodating

wifi worked fine (that is important to me) i will be

there was laundry available, gym was nice, room was spacious.

curtain needed replacement; i understand the breakfast bar needed to adapt to covid restrictions but

easy, free parking and plenty of spaces

would be nice to have an outdoor area since you are pet friendly

i like the pool the gym room and the cafeteria the bar section

pool is outdoor on 10th floor

gym is small but good life fitness equipment

they have a functioning outdoor pool

bedroom separated from the living room and kitchen

great staff and loved the breakfast

gym was adequate

breakfast could be better.

breakfast bar was great

the breakfast was amazing. the hotel was very clean. personal was very curteous.

free parking, free breakfast, cleanliness.

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

my kids were disappointed the pool wasn’t open, but understood as things aren’t quite back to

wifi is fast

it’s 9pm and we just checked in with 2 devastated kids

also was surprised there was no laundry room available

breakfast was just like any hotel breakfast

the check in process was a breeze and the continental breakfast was very nice.

there was a simple but free breakfast

free wifi, free breakfast, free parking

was closed; which was one of the main reasons for us choosing the hotel, our kids were looking forward to it

parking is a major problem

my kids loved the indoor pool

gym but workable

pool should be cleaner.

pool, gym, laundry and good breakfasts

great to have self serve laundry on site

and breakfast area couldn t have been any cleaner, i was very impressed staff was friendly , laundry room very

parking was easy and free

the location and that it had a kitchen