pool was small

it's just annoying because it's at the end of the day a small room and when you are staying with kids the and

unless i missed something, we had to go in through next door office parking lot

bigger swimming pool for the kids

we had coffee and yogurts - good son had breakfast sandwich - liked it bar was good one night

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

there s a pool, fitness room& 24 hr laundry

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

kind staff, spacious room and laundry service

pool was great, laundry was convenient, nice open new gym

breakfast was good. front desk staff was rude

parking was poorly marked

no room service.

the breakfast was very sad compared to what we thought

great breakfast.

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

everything was within distance of my plans, and the pool was open

wifi terribly poor and oftern not working properly both in the room and in the lobby

pool closed.laundry without detergent.

hotel gym i've been in for years

laundry out of service, even the coffee is always cold

asked a employee for a extra blanket he said he locked the laundry room

so i had no soap, no shampoo, no laundry bags and no breakfast

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

facilities are big but have only one laundry machine

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

should has a free laundry plus the one there was not working right but it's ok

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

the pool had so much chlorine that it choked my youngest son, so we didn t get to swim at all

only shower so i have to stand uo to watch my kids up

and use the gym as well

when our kids were small, we got the 1-br suite

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

i love the pool & whirlpool! the hotel was clean & the room & bathroom was huge!

clean , practical. the swimming pool & the gym were good .

we were welcomed with joy and extremely taken care of at the bar and front desk

the swimming pool was fun for my families! we were here for a hockey event.

plenty of free parking

restaurant is outstanding and we had a lot of fun in the bar listening to the entertainment

super clean. breakfast awesome.

couldn t enjoy my time with my husband having kids jumping and splashing around

selection at breakfast table (freshly prepared omelets), good bar and restaurant in the hotel, free shuttle to

inn (with their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a

was not told ahead of time about a 79$ pet fee

parking lot was being worked on.

the combination of a hampton inn

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect

not place room service order from room (phone situation at this hotel is automated and you cant get a person)

room service did not clean my room, i had to phone the front desk.

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and

loved the rooftop bar staff all very accommodating great experience staying at this hotel gym was the best

room service is offered as i didn't have a chance to use it but will when i return

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

great staff, early check in, and a free room upgrade.

pool was clean

the kitchenette!!

nice bar on site

laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

the staff went above and beyond; the location was absolutely perfect for relaxing; breakfast was great; and

bed was comfortable, breakfast was great, free parking and plentiful space

that was a slight inconvenience, but having parents video tape their kids was very annoying

clean, nice breakfast, and pet friendly

it was nice to have the convenience of guest access to laundry

was nothing great and was disappointed that the laundry area was not working

windows should open also the fire alarm kept going off and it was really loud af also the guest laundry is filthy

appeared to offer a laundry service, but it turned out to be a coin-operated washer and dryer in the basement

the free hot breakfast was decent--i really liked the blueberry scones

room was flooded because a long term guest was doing his laundry in the bath tub

and pillows, overall quiet, helpful staff when my tv wasn t working, hot shower, and plenty of parking

also wifi is spotty no strong connections

the wifi actually worked

there were also some really shady characters hanging out in the parking lot until late

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

our room was across from the housekeeping/laundry room which was loud in the morning

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

so i was not able to ask for a later room service on several days

great place to read or even take a little nap (if no kids are with you

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

location and parking

the easy parking, location, comfortable beds

no choice but to deal with refuse to give us a refund was 2:30am and the music was still going kids running the

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

i had my four grandchildren with me and we had to eat in the bar area for

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice

the pool and gym was open

bar was closed till 5 pm

had sufficient parking and close to places to tour

toilet paper should be refilled before every new customer, had trouble with wifi, tv wasn t working properly

no breakfast. (ihop next door)

-hop right next ud83dudeaa and great breakfast

and parking lot was good, staff was kind of rude, and unfortunately the whole place was smelling bleach

pool n fitness wasn t open but that s not their fault

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

my kids loved the indoor pool

i did not use the pool, sauna, gym or any other amenities so i can't comment

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

laundry on 3rd fl, unlimited good coffee

only a single laundry location on the facility is inadequate

laundry and gym room can be better

room across from noisy laundry room

when asked, staff told us it s in the laundry and rudely

laundry area needs to be clean more frequently

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

useful laundry

the wifi connection was bad

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

is a 'snack bar'

excellent customer service. good location. safe parking lot.

kitchen could have opened exactly at 7

the hotel is not too big but had all required amenities including a very clean swimming pool and a gym

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

wifi wasnt on or working, chargers either

pet friendly with no fee with simple grab and go breakfast

breakfast was good, but not great

also was surprised there was no laundry room available

was great, reception was great, housekeeping was great, breakfast was great

the staff those girls are polite helpful very sweet the breakfast was excellent

no wifi works

easy access, good location . friendly staff , breakfast included

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

we needed to have early check in to prepare for a funeral and they were very accommodating

service, appearance, room, lobby and bar layout

it’s 9pm and we just checked in with 2 devastated kids

indoor and outdoor pool sauna

could be cleaner and the outdoor pool could also be better maintained

the outdoor pool.

were using the outdoor pool and someone was smoking marijuana

more lighting in parking lots outdoor pool area needs work leaky bathroom fixtureswet carpet in

helpfulness of staff, laundry and free breakfast.

piles of laundry in hallway for hours wasn't a pleasant sight.

i guess i was too close to the laundry room and was woken up at 630 on sunday morning.

breakfast was excellent every day we were there, even the guest laundry was comfortable, and large enough to

cleaning staff took my laundry bag as garbage

although room service was very polite, they didn't send the special entree that was requested or the salad

the gym and pool were huge for any hotel i stayed in

the pool was a bit cold.

amazing gym/pool/hot tub facility

hotel for spa service advertised

it was great having laundry facilities as well

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

laundry machines were very good and required a credit card

it wasn't no towels in a pool area that's the only thing .

the breakfast with omelette bar was great and one of our family pets were able to stay with us.

only complaint is that the website advertised a breakfast bar however it was not open

everything was great. breakfast was awesome. facilities was clean. overall great experience

hard to find parking near entrance due to very popular restaurant at hotel

very clean room, breakfast and location

gym was well equipped --several treadmills, ellipticals, dumbbells, boss, swiss ball

there was laundry available, gym was nice, room was spacious.

pool was very cloudy and there were no towels

the breakfast was not good other hotels have better to go bags

pool had a little to much chlorine and they decided to shock the pool during open hours .

limited parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

room was good and clean in house self laundry is handy

breakfast, laundry facilities & parking

the pool was clean and the breakfast was spot on

is horrible for the uncomfortable stay and elevators was slow and the pool was closed but the gym was open just

i love that they have rooms with a a kitchen

definitely with a big family with little kids

i loved the breakfast so delicious

the rooms have a kitchen

the complimentary breakfast was not so great :(. maybe more options.

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

one big problem we had was that the room service didn't clean the room when we left and i haven't seen any

they have an ok gym

large room with comfortable beds, gym was ok to be a hotel gym

we were not given a wifi password and could not connect

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

also the gym room, laundry room, etc

room was next to laundry room

laundry room was on the second floor, where it was not easily accessible through the elevator

have been told room was next to the hotel laundry at time of check-in

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

people slamming weights in the gym at 6 am, shaking our room

did not like that laundry facilities were broken

location, housekeeping, laundry facility, the gym

outstanding breakfast staff

was looking forward to having breakfast on the property but everything was completely gone and it was only 9:1

the gym was very limited in equipment.

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

the laundry area has one washing machine

self laundry room came in handy

hotrl was fully booked which made parking difficult.

were bags laundry in the halls

no gym no free breakfast etc

enjoyed staying at the residence and having that kitchenette; makes things so much better

i just wish the kids was able to enjoy the pool a lil longer

had to use a kitchen dish towel tried calling the desk but the phone was dead snowed overnight and had long

the breakfast. it was very limited and not worth the price. not the usual marriott spread

breakfast was sumptuous with a nice range of offerings, the staff was welcoming and helpful; front

great hotel nice gym

if breakfast was included.

the room service menu looks like it's been reproduced a hundred times, difficult to read

it has laundry room on the 1st floor 5

i would suggest having a changer for the laundry room for people who don t have cell phones

gym and laundry are needed and useful

nice to use laundry too

laundry room

the laundry room was down during my visit but they offer us the hotel across street also a marriott

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

coin laundry was good

laundry room for guests what out of service, left elevators from reception were unsafe as you

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

the facilities are also great, it has laundry, pool

liked the pool for the kids the space was small as far as the non-swimmers so whenever a child jumped into the

fyi pool and bar were closed due to covid but that s to be expected

staff was nice it was clean they had an exercise room and pool, small but nice n did the job

if room service was available

i didn t visit the pool but it looked nice, on the small side, but clean

wifi could have worked better

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

staff, lots of variety for breakfast and very accommodating to requests

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

was great i was so happy that it was comfortable and clean and exactly what i wanted to have a kids

more machines in laundry facility. more staff at night

staff was nice ..convenient food delivery ..easy wifi connection

i didnt like that you had to join rewards to get the wifi

wifi at all and when asked about it, because of needing to do some work, the staff simply said yea

brought my kids to this hotel after a family day out

wifi was amazing especially with all the systems i use for work never had an issue the whole 5 days

wifi was not working

great gym!

the space location and it's pet friendly

were informed of pet fee of $75 at check in

pool closed too early

kids disappointed

not comfortable with kids in the same room to

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

the bar trended was very nice and talkative the pool room was very clean and well kept

laundry machines are kinda beat up

they have a laundry room which is a huge help when staying for 6 days

and we are coming back next week now with the kids

had a fabulous room for us and our kids , the room was nice and clean and the staff was very good

bar was not open on weekends

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

there was a small gym if you like to exercise

breakfast was even great

hot breakfast was great

restaurant and bar connected.

there was a sports bar in the facility.

it was listed under pet friendly it was not!!!

nothing i didn't like at this location,i can only speak for the spa tub room never had any other

i was also allowed a late check out

the gym was great-- well stocked with towels and water

the bar and it manger s where not professional at all one of the bartenders was very unprofessional

16 year olds sitting at bar

also patio did not have fireplace

gym / fitness centre

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

not a lot really, no breakfast, no laundry supplies available to purchase

the front desk would not work with velocity because she was too busy working laundry room

you take your own trash/laundry out to the end of the hall

i liked that there was laundry on site the location and the fact none bothered me

however the hotel manager did reimburse me 50 percent of my payment for the hotel room but my kids and i came

the wifi kept cutting in and out

breakfast was excellent as usual

i did not like the noise of kids running amuck in the corridor during late saturday night into the early sunday

second day there was a huge group of kids so there was no place to sit

to many kids in the hallway playing

love the bar and the option of indoor or outdoor pool

was disappointing that the outdoor pool was closed

room service was very slow & expensive

gym wasn t open, cafe isn t opened yet

it was like a lumpy pile of laundry

the bed was comfortable. the staff friendly and helpful. very good laundry facilities.

no way to use credit or debit card for guest laundry

loved the room, the breakfast, the bathroom, the quiet, etc ...

the room is spacious, good with kids and very clean also the bathroom.

my room was very close to parking and the laundry was right across the hall

the laundry facilities are clean and the machines do a great job

laundry cost $ 2

clean laundry facilities

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

easy location, easy parking, good breakfast and nice room

small pool

being locked out of the coffee area and the laundry area and having to ask staff to let you in each time (rooms

laundry facilities were free of charge, that was a real plus

friendly, free laundry,fully equipped kitchen and staff especially nicole and marlon

also free laundry, gym, popcorn, grill, and a unique lending library filled with board games and kitchen

the amenities are perfect. there are gym and laundry facilities.

wish parents would adhere to the no diving sign in the pool area- the kids are nuts with not watching where they

pool/gym closed & boxed breakfast (though understand all due to covid), so can't really hold against

very clean. the air in the hotel is fresh. the air conditioner works well.good gym

breakfast of eggs and potatoes taste weird that they need to change the oil

water dispenser in gym

the washing machine in the laundry was not working and the reception staff admitted that it has been broken

i literally had to go down to the front desk and complain and then the lady went right to the laundry room to

a coin laundry would have e been nice

free breakfast and swimming pool and gym.

wifi wasnt working good

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

everything was great. amazing location, easy parking and great staff.

good breakfast

the shuttle was greatly appreciated