our child hugely enjoyed the swimming pool

room service food was terrible...had to return it all

doors close automatically, breakfast buffet is pricey, hard to get from the main road to the parking lot, grounds

parking lot was

was no complimentary 24/7 coffee bar in the lobby its very disappointing considering it is offered at all other

had pool and guest laundry

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

had to go to the hilton garden inn next door to do laundry

peace and quiet and location,late check out awesome

the parking lot was a little undesirable coming in on late nights from events

room was very spacious, included a kitchen with an induction cooktop, fridge, supplies to cook various foods

lastly, nobody informs you that you have to reserve the pool pretty important information to leave out

parking was good too

had no hot water ,poor location hotel next door is very dirty and nasty,poor breakfast ,parking spots too close

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

it was all-inclusive with breakfast so that i didn't leave hungry

the breakfast options were very limited, on the go packages.

breakfast was great

many things so called breakfast was a box with chocolate muffins in plastic and kids juice

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

gym could be better

changed with kids and told staff who got it changed later

the kids and adults were running the halls very loud and unmasked

parking right in front, easy access to lobby, and bringing in luggage

t sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

parking accommodations was a nightmare

there was ample parking and the bed was comfortable.

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

pool hot tub and sauna

the fitness room looked really nice, and the onsite laundry was an added bonus

breakfast was a bit pricey

to relax, i put the do not disturb sign on the door, and room service did not knock

front desk, breakfast area, and housekeeping staff very friendly

too many high school kids when we checked in

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

property was in a nice location, kids enjoyed the pool.

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

everthing the pool,bar

property was in a nice location, kids enjoyed the pool.

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

during a meal you have music from the bar and also music which appears to come from the kitchen area

the restaurant is good and they have a nice pool and a gym

room service, didn t bring up coffee pods or toiletries as requested.

remote to the bar scene on main st in nyack

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

the bar closed at 10 pm on new years eve!!

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

that the only meat choice at breakfast was sausage.

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

cool abandoned restaurant in the same parking lot

the staff were courteous and efficient. the room was clean and comfortable. parking was good.

just fantastic if i could live there i would. breakfast, staff(all), just terrific

nothing i didn't like at this location,i can only speak for the spa tub room never had any other

windows were too close to the parking

the rates, our spa room, free breakfast, late checkout

no sanitizer in the gym

have a bar and restaurant right next to the hotel

were bags laundry in the halls

00 pet fee

however, the room smelled overwhelming of pet urine, carpet and tile floor was filthy

breakfast but the coffee needs to be a bit stronger

lastly, it would be nice if had an indoor pool

great breakfast

superb breakfast offerings

there was no breakfast, pool was closed, and the gym was also closed because of the pandemic

free breakfast, comfy beds, quiet and easy, free safe parking

the breakfast on the weekend (sunday) was a packed bag, however on monday and tuesday this was a self

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

nice staff. separate bedroom. pet friendly.

cleanliness, friendly staff and the breakfast

parking lot is in the back mostly with so spaces on the side

parking lot not well lit at night

it has a good gym and the front desk staff was good.

parking: i waited 40 minutes for a parking spot on arrival

very friendly staff!! make being away from home feel like home. they have a great gym!!

clean and nice place to stay. laundry machines are nice to have available

was one washer and one dryer in the laundry room

beautiful pool indoor, and, last but not least, a laundry

love the layout, and pool/laundry/ alcohol purchasability at night.

no soap in the room at the sink or laundry bag in the closet 2

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

laundry for guests but no laundry detergent available i understand brand new management this week,

very hard to get into the parking lot coming off the highway i drove by it several

their pool is a decent size and our kids had a blast

friendly, effective & accomodating,e room quiet&comfy despite facing parking lot, next to mason jar casual,

room service not being available.

and the room service was good also, the room was clean including the bathroom

kids loved pool

perfect place for family! the little kids loved it, so did our parents.

i also appreciated that this was a pet friendly hotel

wifi cuts out in the gym, and cell service anywhere is pretty much impossible

parking, even though it was free parking, it’s a bit of a walk if you have kids and asleep, makes it a bit

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

gym was very safely set up

also this room only came with one bed instead of two since we had kids traveling with us which i listed out

clean comfortable rooms, bar area, friendly staff

i loved everything. this is the best place to stay in the area, bar none.

they had had a laundry problem earlier in the day and were running late with rooms, despite being told it might

it also has laundry, which is very convenient to have

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

floor by the laundry

loved everything from the receptionist gina to there laundry room attendant although all the staff was amazing

parking the car was difficult

comfortable accommodations. great fitness facilities.

not enough parking

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

long walk from parking lot to hotel.

that near by there is a supermarket, and the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

the dryer was not clean and the microwave was on the laundry room.

somewhere between too much fabrize and dirty laundry

not happy about only having one microwave per floor in the laundry room

there was laundry available, gym was nice, room was spacious.

there is an indoor pool and gym

clean. smooth check in and out. ample parking . breakfast adequate.

breakfast bar was fresh with big selection

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is

it was close to shopping and restaurants. ample parking was available.

breakfast bar was great

modern, clean, helpful staff, great breakfast.

breakfast was perfect. location very quiet

very clean room, breakfast and location

laundry facilities

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the

parking lot got very full

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

late check out wasn't problematic-free parking

leave two kids very disappointed

pool view

free wifi i can only read email and loading website will pretty slow, so i paid vip wifi to get more

pool was great the people at the desk was very nice

everything was just fine....except for the parking and driveway

clean and spacious rooms, free use of laundry room

the fact the pool was closed that was one thing that made me go to this hotel and bring my two kids very

no automatic daily room service

on vacation with my kids seven of them but the pool was closed

no gym

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

clean quite large size rooms nice reception and helpful good free wifi

love the late check out

gym was small, but they always are

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

in particular, gym, pool, laundry were all great

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

was a strong smell of cat urine by the laundry room

laundry is near the pool

the cleanliness and laundry site

the pool lady. she was never asked to be a babysitter

many times didn't have yogurt, or milk for the kids

in hallways plastic bags looked like someone left laundry in halls as well

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

laundry facility.

ice machine non-functioning and no laundry bag in closet.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

also was surprised there was no laundry room available

was great, reception was great, housekeeping was great, breakfast was great

there was a simple but free breakfast

not think it met the bar for a 3

the staff those girls are polite helpful very sweet the breakfast was excellent

was closed; which was one of the main reasons for us choosing the hotel, our kids were looking forward to it

kids were comfortable really enjoyed this stay

location and breakfast was great.

clean and comfortable rooms. pet friendly.

morning breakfast

laundry on site and free

guest laundry washer

well appointed room nice bar area convenient location

room thermostat did not work-- just on or off; gym equipment needed some repairs

old school customer service of an employee taking your bags from the car to your room and the room

no laundry

wifi dint work

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

there s no surveillance outside the parking lot

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified

there is a laundry room

awesome on river laundry luis serving breakfast was amazing shower great black out shades

the covid situation stopped the use of the pool which would be something i would have used

the spa tub and the location were beautiful

the gym didn't have any water for drinking, no towels for use and not a single sanitary item to clean

laundry and gym room can be better

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

only a single laundry location on the facility is inadequate

room across from noisy laundry room

laundry on 3rd fl, unlimited good coffee

also, the laundry facility consists of only 1 washing machine

- pleasant and easy staff full amenities including fitness center, parking and laundry

breakfast was good. coffee always available. laundry facility included.

staff rooms breakfast laundry

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

there is a brand new laundry room with many machines

there was a laundry in the building

there is no room service and the wifi is very slow unless you pay $5 per day

breakfast, nice hotel, wifi, fridge, microwave, big room, 2-tvs, husband slept on the coach

spacious in living and bedroom and breakfast was excellent

great location and pool was awesome!

i couldn't go to bar with my little tiny dog.

really liked the gym and the bathroom

we enjoyed the pool, gym, and in-room dining

pool, bathroom

small laundry facilities

there is no room service during the day/night or full service menu during midday

the front desk staff was great, they accommodated my early check in request as well as my late checkout request

stains on carpet, wifi didn't work, broken shower head messed up my romantic weekend with my

i wish the amenities like the swimming pool and gym were more advertised.

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

gym

they gave me an early check in

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east

hotel was really clean and staff professional. nice gym and updated equipment

only shower so i have to stand uo to watch my kids up

when our kids were small, we got the 1-br suite

the breakfast should be available longer and so should the pool.

they could not give us extra blankets for the pull out bed my kids had to sleep with sheets

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

the gym was nice and had a peloton bike which was a nice touch for those with accounts

loud screaming kids in pool at 1000 pm - while adults were trying to enjoy hot tub

clean , lovely setting , parking lot looks out at green space. staff were very helpful

lots of parking

parking, very professional staff and great room service

room service brings food and coffee in to go cups and packages

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

room service closed

the parking was full so i had to walk too far to park a car.

gym was fantastic! love the pillows ..

i was in the very last room on my floor so i may have been below a utility or laundry room

breakfast was good and had a good selection

our kids were hoping for pancakes or waffles

our kids were hoping for pancakes or waffles

the parking was free

i saw a coachroach in the hotel laundry room

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

the heat was not working i had 2 kids 2 year and 3 year too cold at night

kids and dogs in the hallway very late and very loud

restaurant was severely limited and laundry was not in service.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

food very expensive. only an indoor pool, small and full of noisy kids.

very safe convenient location; exceptionally clean, nice indoor pool area, friendly staff.

they also have a laundry room

we had laundry to do, snd i ended up washing it in the tub, and getting up at 6am to use the dryer, when

room was near the laundry area the noise was noticeable. breakfast needs to improve the variety

location, laundry room, swimming pool

they have the small supermarket and the laundry room which is quite convenient

it really grossed me and my kids out and we moved to hyatt place

use of the gym next door convenient bus to/from nyc

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

i had to wait for couple of hours with my small kids for finding another hotel which is around 1:30 am

great location, nice breakfast, kind staff...everything was great

there's convenient on-site parking and a laundry room for guests

incomplete info about laundry i wasn t told i d need my own detergent

no basic toiletries, just a bar of soap. no wifi.

staff were very welcoming, room was clean, great breakfast

one small tiny pool for two merged hotels and not monitored as there was like 20 kids jumping in and all doing

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

parking was free

the kitchen

dirty bathroom with rusted shower bar no assistance with luggage

wonderful breakfast options

our room was very nice, the staff were great, and the bar was great!

they have an ok gym

wifi was not free unless you join hilton honor program

we were not given a wifi password and could not connect

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

would have liked a laundry option

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

love the facilities- laundry had a pool sauna and very friendly and helpful staff

would have liked bacon with breakfast for the kids.

there is a very small gym, which is better than no gym, but it is not fancy by any means

self laundry

great location, love the laundry room and gym top! ?

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

clean. quiet, everything you need (laundry, gym, pool, small restaurant and bar )

laundry was expensive--$2

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

their was ample amount of parking

no laundry

no microwave in room no room service no laundry

the shuttle service

clean room service

free parking

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

have been told room was next to the hotel laundry at time of check-in

also the gym room, laundry room, etc

laundry room was on the second floor, where it was not easily accessible through the elevator