pool, room, location

kids running around and yelling at midnight

good parking space

handicapped parking.

breakfast was great

it has a pool and gym

i had a one bedroom that included a kitchenette

the studio king room is super clean, including the kitchen amenities, as well as the bathroom, which comes with

breakfast

parking in the night was difficult to get a spot.

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had to go to the hilton garden inn next door to do laundry

had pool and guest laundry

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

nice breakfast, clean rooms, pool

was no complimentary 24/7 coffee bar in the lobby its very disappointing considering it is offered at all other

the restaurant is poor and the bar is a counter top

the pool was great and so was the hot

wish that there was a way to inform guests that the pool was out of commission

ample, and free parking with multiple restaurants within walking distance

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

gym could be better

changed with kids and told staff who got it changed later

the kids and adults were running the halls very loud and unmasked

parking right in front, easy access to lobby, and bringing in luggage

the fitness room looked really nice, and the onsite laundry was an added bonus

& oak need to open for breakfast

nice lobby & good fitness room.

the fitness room looked really nice, and the onsite laundry was an added bonus

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

my love the pool area.

ac, tv, and wifi were good

wedding took up the whole lobby and entire to the pool area

pool hot tub and sauna

the parking lot curbs and sidewalks need fixing and could trip up older travelers

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

property was in a nice location, kids enjoyed the pool.

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

everthing the pool,bar

property was in a nice location, kids enjoyed the pool.

there isn't a laundry on-site, but there's a coin operated laundromat on washington, nearby

during a meal you have music from the bar and also music which appears to come from the kitchen area

the restaurant is good and they have a nice pool and a gym

room service, didn t bring up coffee pods or toiletries as requested.

remote to the bar scene on main st in nyack

i also was right across from laundry room very loud

is right next to the laundry room, which generates a noise (although not big) during day time

there was a small gym if you like to exercise

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

breakfast is fresh and delicious

windows were too close to the parking

wifi also good

clean, comfortable, great breakfast (oatmeal bar is great)

there was a sports bar in the facility.

spacious rooms with all toiletries, parking, good breakfast and friendly staff

superb breakfast offerings

great breakfast

the parking was limited do to trucks parking in the lot.

peloton bikes in the gym either had broken foot straps or broken screens

free breakfast, comfy beds, quiet and easy, free safe parking

nice and quiet. plenty of parking. clean rooms. helpful staff. very nice.

extremely helpful staff, good room service menu

right off the highway and i love the free electric car charging station in the parking lot (when the inconsiderate

their gym and pool were closed due to covid

nice, room dated, bedding soiled, difficult getting from parking lot to room bathroom very small, room @ 62

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

son has significant pet allergies and asthma as a result of that

breakfast was excellent and all the staffs are very friendly

was one washer and one dryer in the laundry room

love the layout, and pool/laundry/ alcohol purchasability at night.

beautiful pool indoor, and, last but not least, a laundry

clean and nice place to stay. laundry machines are nice to have available

no soap in the room at the sink or laundry bag in the closet 2

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

plenty of free parking

their pool is a decent size and our kids had a blast

the pool was clean and the kids had a blast

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

laundry dryers do not dry

breakfast was very good

due to covid restrictions the breakfast could have had more of a variety choices.

that the only meat choice at breakfast was sausage.

were bags laundry in the halls

their were bugs in the kitchen and bathroom. they did not offer to discount our stay.

clean and quiet. also, a very good breakfast.

no gym no free breakfast etc

there was no indoor pool

room service not being available.

and the room service was good also, the room was clean including the bathroom

comfortable accommodations. great fitness facilities.

long walk from parking lot to hotel.

room didn t have a fridge or microwave, parking is far from check in point, made several trips to unpack into

parking lot is a walk from front door

parking the car was difficult

room service cost is just waaaayyy overpriced. too bad.

wish the old bar was still open....more casual..

parking, even though it was free parking, it s a bit of a walk if you have kids and asleep, makes it a bit

spacious, well appointed room convenient parking view

i had to walk over to main lobby and pick up water bottles and snacks because there is no room service

it was at the end of a hall,right across from the elevator, guest laundry and ice machine and adjacent to a

the bar and lounge and breakfast. the staff was awesome.

the ours the bar was open (no coffee after 9:30?)

that it was a big issue, i would have had a couple of drinks but the bar was out of grey goose and tito's vodka

check in was pleasant staff very helpful offered late check out

the laundry room was a few doors way from us and early in the morning we could hear every word they

was nicked up pretty badly and they put us in the room straight across from where they did the laundry and the

it also has laundry, which is very convenient to have

got towels and laundry person was bothered by asking as to where pillows were, said i try to come back never

floor by the laundry

that near by there is a supermarket, and the laundry room.

hotel has everything from a starbucks to room service to laundry room to gym to bar, you name it

the dryer was not clean and the microwave was on the laundry room.

somewhere between too much fabrize and dirty laundry

not happy about only having one microwave per floor in the laundry room

there was laundry available, gym was nice, room was spacious.

there is an indoor pool and gym

clean. smooth check in and out. ample parking . breakfast adequate.

breakfast bar was fresh with big selection

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is

it was close to shopping and restaurants. ample parking was available.

breakfast bar was great

modern, clean, helpful staff, great breakfast.

breakfast was perfect. location very quiet

very clean room, breakfast and location

laundry facilities

was feeling hungry at night and it was nice to be able to go to the bar at night and order food and watch the

parking lot got very full

understand there's safety precautions but if a parent doesn't mind the kids in a hot tub neither should day or

late check out wasn't problematic-free parking

there is a laundry room

awesome on river laundry luis serving breakfast was amazing shower great black out shades

the spa tub and the location were beautiful

the pool was warm, staff friendly, and rooms very well maintained.

had a little trouble with my older i pad and the wifi but staff very helpful in fixing it.

free wifi i can only read email and loading website will pretty slow, so i paid vip wifi to get more

might i add you have to pay to join they re rewards program just to get the wifi i think it s like $5 or

all rooms didn t have microwave ovens!!!where s the pool!!!

clean, ample parking, nice complimentary breakfast. staff friendly

pick this location because of work and the outside pool

clean and spacious rooms, free use of laundry room

chose this hotel for the pool, so the kids could splash around in the evening

option (order for pickup downstairs) so that was helpful for managing breakfast in the hotel with kids

was a condom in the pool i told front desk after removing my kids from the pool

they don t have room service

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

my kids were disappointed the pool wasn t open, but understood as things aren t quite back to

pricing at the bar and bistro

also was surprised there was no laundry room available

there was a simple but free breakfast

wifi worked great

water was available only in the fitness/gym and one had to go and get a bottle filled from there

was great, reception was great, housekeeping was great, breakfast was great

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

in particular, gym, pool, laundry were all great

was a strong smell of cat urine by the laundry room

the cleanliness and laundry site

laundry is near the pool

parking was ideal

they charge for wifi when it was free

laundry facility.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

ice machine non-functioning and no laundry bag in closet.

in hallways plastic bags looked like someone left laundry in halls as well

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

room was near the laundry area the noise was noticeable. breakfast needs to improve the variety

self-laundry for guests - this is very convenient for guests traveling

we had laundry to do, snd i ended up washing it in the tub, and getting up at 6am to use the dryer, when

they also have a laundry room

location, laundry room, swimming pool

and comfortable room, spacious room, enough parking space, located near malls and eating places

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

my husband went to the gym and he said it was good

gym but workable

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

laundry on 3rd fl, unlimited good coffee

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

only a single laundry location on the facility is inadequate

laundry and gym room can be better

guest laundry washer

laundry on site and free

the kids loved it

room was ready when we got there, nice bar area, nicely decorated for christmas

we were permitted late check out

love the facilities- laundry had a pool sauna and very friendly and helpful staff

would have liked a laundry option

location to appalachian trail, clean, comfortable beds, laundry, and good breakfast.

the pool was great

would have liked bacon with breakfast for the kids.

no laundry

free tasty breakfast, free parking. spacious, clean, nice

breakfast was great

we loved the area and also free parking

room service is great the room actually gets cleaned very well

the fact that if you do a party all the kids need a wristband i don t think that far .

only shower so i have to stand uo to watch my kids up

the so called heated pool was freezing so my kids could not enjoy it, and the wifi was horrible

no shuttle

the breakfast should be available longer and so should the pool.

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

amenities and location. also pet friendly.

the walls are thin, could hear neighbors, especially their kids

clean , lovely setting , parking lot looks out at green space. staff were very helpful

i love the pool & whirlpool! the hotel was clean & the room & bathroom was huge!

there is a brand new laundry room with many machines

there was a laundry in the building

breakfast was not great but everything else was really good

free wifi offered in the room and a business center is available at the ground level should you need to

breakfast, nice hotel, wifi, fridge, microwave, big room, 2-tvs, husband slept on the coach

the room, access to laundry room, and fulfilling breakfast.

lobby, wifi, breakfast, ice machine, laundry room, pool and room size

we were able to use the laundry which was practical as we'd been travelling round new england for four weeks

and a day later the hotel manager gave me dollars to wash my belongings that wasn't enough to do laundry for

i liked the porridge which i do not usually enjoy and the laundry service was very cheap

spa services are very limited and extremely expensive.

everything great the spa could be better

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

the swimming pool and gym were a great addition.

small laundry facilities

also bed was super comfortable and bathroom had hot water and bathroom was comfortable and wifi was great

small pool and gym

there is no room service during the day/night or full service menu during midday

was no room service due to covid-19, but that is not the hotels fault

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the pool and gym was open

not a great place for if you have kids

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

i like the bar in the lobby and the staff was nice.

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

drinks at the bar was over priced

check in was fast. room was clean and bed very comfortable. room service food was really good.

location, great gym open 24 hrs, restaurant has good menu options although the menu is small

the location and it has a shower near the gym. easy check in and out.

we love this place. our kids have a great time at the pool. the staff is always friendly.

in retaliation for my objection to their hotel's $75 pet service fee they downgraded my room and called security

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day

is great, staff was friendly and helpful, shuttle service from airport was perfect

i was in the very last room on my floor so i may have been below a utility or laundry room

would have preferred better breakfast options

was clean and close to where we needed to be ; polite and helpful staff; parking was free and

gym small but pleasant and parking was good

solid breakfast, easy parking and very helpful staff

room was clean and airy so was the facility, staff was pleasant and so was the housekeepers/laundry workers

did need to do laundry and had no access to quarters two of the front desk girls did try to accommodate and gave

i saw a coachroach in the hotel laundry room

limited bar service

breakfast decent, bar at front desk nice, kids liked pool

restaurant was severely limited and laundry was not in service.

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

parking was additional

a small pool for the kids

the gym was closed and laundry not working right

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

should has a free laundry plus the one there was not working right but it's ok

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

breakfast was good

spa hours.

use of the gym next door convenient bus to/from nyc

room service

i didn't like that the breakfast buffet was not free!

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

additionally, being a clean pet friendly hotel was amazing

the gym needs some of the equipment updated

indoor pool was too cold for my kids.

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

didnt use kitchen but seemed functional

hotel is new, located in a good area, offers free valet parking and wifi

the food was good, the room was spacious and my family loved it. the pool was nice and warm

breakfast was busy but enough options for my husband and kids to be happy

location is not the best, breakfast sucks and no functioning laundry at time of stay.

self laundry

it has kitchenette with all essentials, fitness gym, laundry room, breakfast buffet, free parking, basketball

laundry was expensive--$2

great location, love the laundry room and gym top! ?