it was convenient to have the hotel in the parking lot of a mall. the breakfast was very good.

needed an easy chair and/or two chairs for desk/table for room service

breakfast could be better.

the breakfast was also better than most hotel breakfasts

the energy bar at the breakfast and the waffles were extra tasty

there was laundry available, gym was nice, room was spacious.

there was laundry available, gym was nice, room was spacious.

eat breakfast, as i was with my service animal, did grab a coffee for my ride home sunday

there is an indoor pool and gym

free large parking

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

very safe zone for kids and elderly

the room next to me kept making loud noises and the kids kept open and slamming the door

if you re coming here to swim with your kids indoors during the winter months, find another hotel

also was surprised there was no laundry room available

when i todo the room...supose include breakfast..but not was true..just have coffee

wifi worked great

the gym, coffee machine all day, and bed! friendly staff too

comfortable and breakfast smelled great but couldn t stay to eat

was friendly the breakfast was good and included in the price the pool was a great way for the kids to have fun

included breakfast and gym

specifically chose the hotel because it has a swimming pool

your location is a traffic hazard, getting into and, especially, out of the parking lot.

pool should be cleaner.

laundry on 3rd fl, unlimited good coffee

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry and gym room can be better

room across from noisy laundry room

only a single laundry location on the facility is inadequate

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

the room was very nice i liked the pool and gym

the pool and gym was open

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

the pool and the gym

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

room service were always available if we needed anything

com site about being a pet-friendly hotel

modern feel , parking a breeze , nice vibe, staff very helpful.

were bags laundry in the halls

my family got to enjoy the pool, basketball courts and the grill

lastly, it would be nice if had an indoor pool

no gym no free breakfast etc

more choices for breakfast

our room was very nice, the staff were great, and the bar was great!

they have an ok gym

wifi was not free unless you join hilton honor program

room was big and beautiful, there wasn t cheap hotel bar soap but actual pump bottles in the shower as well

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

everthing the pool,bar

nice staff beautiful room. great bar and food.

property was in a nice location, kids enjoyed the pool.

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

made uncomfortable at the dining area in the open bar by a gathering of guests standing and meeting and practically

laundry on site and free

guest laundry washer

room was ready when we got there, nice bar area, nicely decorated for christmas

the beds were very comfortable and parking was

we were permitted late check out

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

rooms, fully stocked kitchen with cooking utensils and cleaning products

laundry room was on the second floor, where it was not easily accessible through the elevator

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

room was next to laundry room

also the gym room, laundry room, etc

the fitness room looked really nice, and the onsite laundry was an added bonus

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the breakfast was good with enough options but i would like a few more choices.

you got there after breakfast service ( which i did) there was nothing to eat until 3:00 p

& oak need to open for breakfast

the breakfast was great wide variety. the staff was very polite, professional, and kind.

breakfast was good

the girl behind the desk gave us some breakfast coupons which were adequate compensation

super easy to travel into nyc, the complimentary breakfast was delicious, staff was so kind and helpful, hotel

ifjt smacked their kitchen closes before midnight

bathrooms are ok, mold in grout and laundry facility, dryer did not work

ice machine and laundry out of order

restaurant was severely limited and laundry was not in service.

room large, beds extremely comfy, great tv, pool and gym clean, food lovely in restaurant.

breakfast

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

also, the kitchen staff seemed to be overwhelmed at some point since there were only two staffers working at

good. doing breakfast offer turkey or beef products i don t eat pork

comfortable room and amazing breakfast.

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

wonderful breakfast options

i just wish they serve other meals besides breakfast

the garage parking is attached and easy to use, every night we got back late and got one of the last couple

breakfast was busy but enough options for my husband and kids to be happy

elevator was grimy and slow, the bar needs a bit of music

gym had everything one would want for a workout

convenience to our location for weekend and fab pool for kids

the parking lot curbs and sidewalks need fixing and could trip up older travelers

parking accommodations was a nightmare

i'd also read about the parking problems and didn't want to have the hassle late at night

breakfast, pool, the whole place was amazing

the living area was spacious, as were the bedroom, kitchen, and bathroom, which made the stay feel comfortable

kitchen is well equipped if your staying for a week or longer it could be home away from home

also pet friendly which is

they could not give us extra blankets for the pull out bed my kids had to sleep with sheets

and use the gym as well

so of course i had 5 disappointed kids

breakfast can use a little more options

pool was close in the morning kids could not go swimming

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

we have adjoining rooms so we we close to the kids but with space

with my family and helped us get settled at breakfast, the hot tub made me relax and the kids too, the pool was

clean , lovely setting , parking lot looks out at green space. staff were very helpful

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

parking easy prepaid check in easy.. right off highway 17

the breakfast offered was great

clean, good breakfast, helpful staff, 24-hour coffee and herbal tea.

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

no pool. under construction . they should all the customer know. my kids was dispointed .

loved the free parking on site

the room service was great

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the laundry room for guests was out of order and when asked if we could please use one of the maids

only they not give breakfast like they say

we also enjoyed their covid friendly pool

pool area was freezing cold

no laundry

no microwave in room no room service no laundry

there breakfast is delicious, it makes up for the pool and gym being closed.

shuttle service to manhattan is totally worth it

only booked this hotel because of the advertisement of a shuttle, gym and swimming pool

they should put a bar in the shower for seniors.

clean, comfortable, great breakfast (oatmeal bar is great)

honestly the parking not enough space, and the highway it's on.

friendly staff, quiet, good breakfast, and customer service.

indoor pool.

laundry detergent scent but better than smelling cigarettes i guess

everything was convenient and easy. plenty of parking. friendly service

wifi is wonky at times

don't like that the non-smoking rooms smell of cigarettes and smoke, after that everything is fine

self serve breakfast as much as you can eat

the laundry area has one washing machine

self laundry room came in handy

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

the kitchen staff was very nice and very polite

breakfast, laundry facilities & parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

room was good and clean in house self laundry is handy

the location was great - having the wifi was very helpful.

room is sparkle clean! breakfast is self-served, refill everything quickly when almost done.

laundry facilities (you can buy detergent from reception)

nice breakfast variety comfortable bed laundry room

the whole building smell musty and moldy with laundry room moisture

loved that they have a laundry room and can buy laundry detergent at the reception

the laundry room was down during my visit but they offer us the hotel across street also a marriott

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

well i really wanted to go and relax with my husband but there was a lot of kids

stayed in a 2 bedroom suite with 4 kids for a week

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

laundry dryers do not dry

after a night stay, i called front desk asking about their laundry exchange policy and was nicely informed

i asked if i could purchase a glass of wine from the bar and was told i could only buy a bottle

also, i did not know it was a pet friendly hotel, the dogs we all friendly but roamed around the eating areas

man who worked the bar/ coffee water station made us feel uncomfortable

great breakfast.

breakfast was a nice setup on the 2nd floor

the breakfast was very sad compared to what we thought

hair all over the place...in the room people hair..pet hair

the breakfast was also subpar so i did not benefit from the complimentary breakfast

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

there is a pool and a gym

the bar trended was very nice and talkative the pool room was very clean and well kept

the pool wasnt open

the breakfast was fresh the kids love the pool and the room was beautiful

and parking lot was good, staff was kind of rude, and unfortunately the whole place was smelling bleach

also, better breakfast selection

thought breakfast was included but not

free parking

ii didn't eat breakfast.

room service not being available.

and the room service was good also, the room was clean including the bathroom

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

there is a large waffle bar if waffles are your thing

the gym was well equipped

due to covid we were unable to use pool or have breakfast

also, the laundry center was be helpful

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

clean premises & easy parking

can t use the pool in the winter

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

kind staff, spacious room and laundry service

pool was great, laundry was convenient, nice open new gym

there s a pool, fitness room& 24 hr laundry

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

they had peleton bikes in the gym

clean, good hotel gym, nice comfortable rooms

water dispenser in gym

the parking was limited do to trucks parking in the lot.

breakfast of eggs and potatoes taste weird that they need to change the oil

there the night of our stay, it was nice to be able to see the show have a couple drinks at the bar after

the breakfast was excellent

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

room service staff was very friendly

prices for breakfast was a bit steep. rip in the sheets.

bigger swimming pool for the kids

free parking

the gym was also a nice surprise - completely outfitted with all the equipment i normally use, like

there were kids running the halls so it got a bit loud.

their were kids running up and down the hall

second wing is not convenient to the laundry or elevators and the nearest doors were closed at all times

the first evening we could hear a group of lone kids screaming and yelling in the hallway for about 25 minutes

my kids really liked the hotel. the staff was friendly and the room was clean . i would go back.

there is also a pool and gym on site

kids were thrilled

more machines in laundry facility. more staff at night

wifi was down and was overcharged

my 2 kids and i had to stay in my friends room

i didnt like that you had to join rewards to get the wifi

the rooms and wifi.

the staff. desk staff the best, waitress overly nice though lol, bar tender very nice.

limited parking

doors close automatically, breakfast buffet is pricey, hard to get from the main road to the parking lot, grounds

quiet & spacious business center & pool

i loved the property they had a bar, spa, and pool on the premises

had to go to the hilton garden inn next door to do laundry

chiller was off it was so hot in our room wi-fi did not work nor laundry and eggs were under cooked and room

oatmeal), good coffee available all day, very helpful staff, good exercise room , good guest laundry and a

had pool and guest laundry

reliable hampton inn breakfast and wifi. beds wee comfortable.

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

laundry facilities

not a lot really, no breakfast, no laundry supplies available to purchase

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

you take your own trash/laundry out to the end of the hall

and i know they do have extra blankets because the gentleman that does the laundry has a key to the other room

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

the gym was closed and laundry not working right

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

should has a free laundry plus the one there was not working right but it's ok

loved the facilities, the gym is fantastic, the laundry room, and the elevators are very quick

clean and modern room, friendly staff, laundry facilities and fitness center near each other - very convenient

, clean and great service; except the laundry room say one price and they charge another extremely expensive,

no laundry bag in closet and only one hanger, i had multiple jackets and stood forna weekend and

in particular, gym, pool, laundry were all great

the cleanliness and laundry site

was a strong smell of cat urine by the laundry room

laundry is near the pool

the problem was splitting up a family of 5 (3 kids) to fit everyone

spacious, free wifi, its like a home away from home

restaurant is very convenient, 24 hours gym is great

lighting is very dark, center of parking lot was bright

very friendly staff!! make being away from home feel like home. they have a great gym!!

it has a good gym and the front desk staff was good.

it was convenient to where we needed to be. it had a pool and a small gym.

i did use the laundry room great machines but the room was extremely hot and even the hallways were a bit warm

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

in hallways plastic bags looked like someone left laundry in halls as well

laundry facility.

ice machine non-functioning and no laundry bag in closet.

it was all-inclusive with breakfast so that i didn't leave hungry

the next day i realized it might have been one of the kids staying at the hotel

pool was nice!

room service , not even water in the room , elevator not working my room was in 4 floor dirty hall

good parking space

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

one day the pool was open and also called the day of check in to see if the room was ready so my kids could use

good breakfast. very clean and comfortable.

plenty of free parking

breakfast was more than adequate

it's a great location for that quuck getaway and has a pool

i liked that the hotel had a fitness room and a pool

the hotel is relatively new, peaceful, and very clean with a functional kitchen with all the amenities and

pool was amazing, the breakfast

that it would have been nice if laundry could be used by yourself as service costed a bit too

just more cardio machines in the gym as only 1 treadmill and hard if more than one person in.

i was there taking the bar exam and they wished me luck and asked every day if my room was ok and if i needed

the see through glass in the shower was terrible as we couldn t shower with our kids in the room so we skipped

the 'free' drinks tokens were a great bonus and the hotel bar was vibrant with a great selection of drinks

was one washer and one dryer in the laundry room

love the layout, and pool/laundry/ alcohol purchasability at night.

no soap in the room at the sink or laundry bag in the closet 2

beautiful pool indoor, and, last but not least, a laundry

clean and nice place to stay. laundry machines are nice to have available

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

the hotel had a decent restaurant and bar down stairs

charged someone else breakfast room service to my room in error

the rooms were clean and comfortable. very friendly staff. plenty of parking.

parking is a little bit far from the entrance.

room near laundry room

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

early check in

coffee was good, didn t eat anything as not a breakfast person

everything is just great! (it's a pity that there is no laundry service.)

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

their complimentary shuttle to mall and train station was perfect

the complimentary shuttle service is great and works really well if one is not driving

the parking at the hotel is free for guests and plentiful

laundry out of service, even the coffee is always cold

asked a employee for a extra blanket he said he locked the laundry room

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

laundry machine broken another selling factor, as we have been on holidays for a week and hoped to

so i had no soap, no shampoo, no laundry bags and no breakfast