ice machine and laundry out of order

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

pool is warm

clean and accept pets

love the water bar downstairs the property is just beautiful

limited room service options. no wet bar.

great location, nice breakfast, kind staff...everything was great

service for just cheese pizza that was an hour over the expected wait time for tired and hungry kids

breakfast was excellent and staff are wonderful..

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

parking can be an issue with full capacity

no personal parking at building

like that they accommodated to the late check out

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

didnt use kitchen but seemed functional

pool was smaller than it looked in the photos and breakfast wasn t great but neither were an

used a room with a kitchen and a table

the staff were exceptionally pleasant. the bar tender joey was great. breakfast was very good.

no laundry

no microwave in room no room service no laundry

full service restaurant and room service

i informed room service and the bottle never got refilled

it was farther from new york than i thought, but the shuttle was very convient.

the facilities were good,laundry ,intrent,and business center open 24hr

laundry convienence

employees were always smiling and helpfull, the bar and restaurant on site were great, room was comfy and clean

bathroom beds small tv with barely any channels to watch on tv small gym and pool wasn t open

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

guest laundry washer

laundry on site and free

location, ease of parking

was disappointed the bar and restaurant were closed

we were permitted late check out

i asked to switch and they made me move my stuff with sleeping kids in the middle of the night even though the

one big problem we had was that the room service didn't clean the room when we left and i haven't seen any

large room with comfortable beds, gym was ok to be a hotel gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

we were not given a wifi password and could not connect

laundry detergent scent but better than smelling cigarettes i guess

they said free wifi, there was no wifi

there was a misunderstanding with the non smoking room and we had to pay extra for it

tv channels were quite limited and wifi was slow and completely unsecured

truck parking

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

the laundry room for guests was out of order and when asked if we could please use one of the maids

way to parking lot from high way was sharp curve and narrow

the staff was great! we had the pool and gym to ourselves.

breakfast was good

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

is hard for us to do the laundry

bummed that the breakfast bar and pool were closed due to covid. but not the hotel's fault.

room was next to laundry room

also the gym room, laundry room, etc

laundry room was on the second floor, where it was not easily accessible through the elevator

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

have been told room was next to the hotel laundry at time of check-in

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

only a single laundry location on the facility is inadequate

laundry and gym room can be better

room across from noisy laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

also was surprised there was no laundry room available

breakfast buffet had many option but none of them were any good.

wifi was good, room was clean

water was available only in the fitness/gym and one had to go and get a bottle filled from there

when i todo the room...supose include breakfast..but not was true..just have coffee

the living area was spacious, as were the bedroom, kitchen, and bathroom, which made the stay feel comfortable

room was a suite with living room, room with closing door, and full kitchen

kitchen in the room

the size of the room and the full kitchen was amazing

my only complaint was the breakfast options weren't varied, however, other then that, everything was amazing

it has self laundry spacious bedroom

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

service, appearance, room, lobby and bar layout

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

bad service customer service, bar service

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

gym was under renovation, the hallways reeked of bleach near headache giving levels the icemachine

breakfast pay more 170 dollar no breakfast no breafast kids in the pool to most took in the morning no can sleep

i like the bar in the lobby and the staff was nice.

gym

our kids were happy and comfortable

the pool was out of commission :( and the visit was so short ! can t wait to go back !

i loved the welcoming staff and absolutely loved the cleanliness the breakfast also was great!

was great but the $75 fee for our dog was unexpectedly excessive, but at least they are pet friendly

clean and comfortable rooms. pet friendly.

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

when i check in there was lady she was very aggressive with my kids

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

the gym

that it would have been nice if laundry could be used by yourself as service costed a bit too

friendly staff, comfy beds, big towels, good bar and restaurant, great price

gym is good enough

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

the gym was decent, the tv in the room had a good selection

no pool, no spa, no laundry

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

room near laundry room

the view, parking and location were great.

love that they have free parking and new york is 15min form there loved it

gym was adequate

new clean and interior design beautiful. restaurant and bar connected to hotel.

parking was very bad because of an attached bonefish grill restaurant and location within a

grill so there was not really a lobby where we could meet for drinks etc without going into the bar --ac --set

the energy bar at the breakfast and the waffles were extra tasty

there was laundry available, gym was nice, room was spacious.

limited parking

stayed at this facility more than once, the staff is always friendly, the rooms are clean and the breakfast is

there was laundry available, gym was nice, room was spacious.

clean, great location, tasty breakfast, cute pool and very very comfortable

self laundry room came in handy

the laundry area has one washing machine

they could not get the washing machine in their coin-laundry repaired during that time

where i had designated our family to put our dirty laundry i noticed a giant hair clump

easily accessible by bus to ny. free parking and breakfast. room was clean.

and the pool picture you used made it look adult friendly

not to mention there s a bar tues-saturday

kids disappointed

pool wasn’t open, the snack selection near the front desk was slim, the breakfast choices weren’t the best

the fitness room had over 7 kids in there playing with the equipment with no chaperones.

the whole building smell musty and moldy with laundry room moisture

the laundry room was down during my visit but they offer us the hotel across street also a marriott

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

nice breakfast variety comfortable bed laundry room

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

construction at property during my stay limited parking

stayed in a 2 bedroom suite with 4 kids for a week

pool could have been a little warmer

the laundry machine was convenient to have

gym didn t have any towels or cleaning wipes in the dispenser. it also lacked air.

was great, from the comfort of the room, customer service, breakfast, location, free shuttle to the ferry, etc

no pancakes or waffles were offered, so the kids were a little disappointed

free parking , great public transport and nice view of nyc skyline

room was good and clean in house self laundry is handy

breakfast, laundry facilities & parking

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

the pool was clean as well as the gym

pool should be open later

their laundry in very nice

the on site laundry facilities were a bonus

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

i like the laundry machine! ud83dude02

home, the pool is heated and they have no problem turning it up for you, close to lots of stores, bar located

on the morning of our departure, we expected to pay for laundry once

such an inconvenience if you have kids the moment they wake up, they want breakfast

it s fantastic to have such a great bar and gathering spot on site to invite friends to at the end of long

loud kids playing and screaming in the halls

really liked almost everything about this hotel friendly staff, clean room, good gym, etc

no laundry available

the gym and guest laundry service are a fine perk

the laundry was out of order during our stay which was inconvenient

very clean, very spacious room, great breakfast, cheap laundry service.

the gym is great

also that the laundry facilities were available to guest

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

fantastic front desk staff.unexpensive breakfast.

free breakfast

the gym could use a little updating.

this is a bit strange that a hotel that provides gym, doesn t provide any healthy food options - at least

not very nice but the hotel is so close to subway you can get to manhattan very fast, there is a gym (rare in

great bar & restaurant ($$$)

the gym,

cleanliness, order, room service

you take your own trash/laundry out to the end of the hall

the front desk would not work with velocity because she was too busy working laundry room

not a lot really, no breakfast, no laundry supplies available to purchase

smelled, room out dated, kitchen spigot broke, need exterminator and put us in a room next to laundry room that

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

com advertised that there would be (additional cost) laundry facilities, and there was not, none we could access

with answering my questions & directing me to a nice welcome package (roll of paper towels, laundry items, coffee

an issue, tv didn't work, fridge was leaning, took a long time to get a response, couldn't access gym/lounge,

counter space in kitchenet was limited and a mirror needed over the bed in the ceiling plus a standing mirror

i especially enjoyed the convenience of having a gym in the building

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

there were no laundry facilities and the public one across the road was very busy and grotty

another thing is that you could see other people's laundry left in the hallways

location, comfortable bed, attached bathroom, free wifi.

placed on the 3rd near the laundry or maintanence area it was very noisy along with the very loud and inconsiderate

the cafe area was nicely stocked with delicious breakfast and the kids had a wonderful time

the location isn't one i'd recommend for families with little kids

it was quiet in the halls too, too loud kids running etc

-this hotel is in the middle of a very horrible neighborhood - a lot of noise - many people with kids, i couldn

everything is just great! (it's a pity that there is no laundry service.)

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

like there's a bar and i don't need to go far away since i have the kids

tv to small , kids running around and slamming doors late at night

we were going to a game at metlife and they offered a shuttle

the gym was clean and well equipped

pool was closed

i didn't mind cause kids are small

everything was perfect and i love that they have a bar and a pool table

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

laundry

laundry room hot breakfast

la quinta is clean, friendly, offers good complementary breakfast, laundry and closeness to eateries and wallmart

there is only one laundry to cater to the whole hotel

laundry room dryer did not dry my clothes within that hour

bath cubicle is too small & inadequate laundry facilities

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

coin laundry available

hotel bar

hotel did not inform us there was a pet charge

the hotel did not provide extra trash bags and laundry bag

no laundry facilities

laundry service in hotel

missing laundry facilities

breakfast was great staff very friendly and room very spacious and comfortable

the staff comped our breakfast the next morning as well

i didn't get breakfast.

this is just my thing, but i don t like when i can t order room service 24 hours or atleast up to early

there were 4 kids with us & had to pay extra for 2 kids ($9 each)

the breakfast was excellent

more machines in laundry facility. more staff at night

wifi at all and when asked about it, because of needing to do some work, the staff simply said yea

my 2 kids and i had to stay in my friends room

updated, comfortable, free wifi, nice desk area & oversized chair in the room to lounge in

then we were watching a movie with the kids and all of a sudden the power went out in the room

there was also a laundry room for hotel guests and an indoor pool

breakfast was very good quality and hot

the pool and our room was great and breakfast was amazing as well from bagels to bacon and eggs or

the kitchen is great - - just leave me some dish detergent so i can wash dishes by hand -

to pay extra for dog, the bar was closed because they had one bar tender on staff who took the weekend off

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

comfortable rooms, accommodating staff, 24 hour gym

imagine i have to stay in a room with wife and three kids with only one queen bed room

good for a family visiting new york, there was a subway very close to the hotel, and museums for kids are close

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

also was happy the bathroom sink had a good stopper for doing some laundry

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

and that they lost my laundry

it would be nice if you accepted pets at least small dogs

nice quiet area for kids and the downstairs bar is a massive plus

the room also has a safe, an iron and ironing board and the hotel has a gym at the 2nd floor

i was alone with a 7-year-old so perhaps the staff assumed i wouldn’t be interested (or maybe kids weren�

hotel is new and therefore missing a facility of a lobby bar which would be good to get a quick drink on your

lobby had a very elegant piano bar and lounge and seemed to be open to guests but i was never informed of what

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

also there is a laundry room makes you feel you are at home

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

the area was nice and seemed safe, and the laundry room.

they had a laundry room but only one washer was operational

equipped with everything that i needed for an extended stay, including a kitchenette and hotel laundry room

laundry room on the fifth floor was clean and easy to use

laundry available on site was an added bonus

the self service laundry on level 5 was fantastic and so helpful for our longer stay as a family of 4

common areas are also good, including a laundry room for guests, 24-hour

there are only two dryer machines while there are four washers in the laundry room

1 of the 2 washing machines in the guest laundry was out of order along with 2 of the dryers - again this was

but it could be more perfect if the hotel has its own laundry facilities in each room or public (laundromat)

of certain lighting n curtains, lack of maintenance, such dish washer is down, so as the hotel laundry machine

pool and hot tub

did not use the pool

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that

also free convenient parking

i check in for my room i pay and i walk away i notice i only was given one key we are here with 6 kids and 2