laundry facilities don't accept cards which makes it inconvenient when you have to hunt for dollars

the pool was pleasant and breakfast was great.

appreciated the gym equipment registration and check out were easy, staff was pleasent

very clean room and all the essentials, excellent wifi

parking is hard to find when filled but it s complementary therefore balances out

should has a free laundry plus the one there was not working right but it's ok

i think they were tryng to get rid of odor - smelled like dirty laundry after i closed the window

the grounds aren't well kept. no elevator, and laundry was on 2nd floor

cleanliness is not good , a lot of noise outside the rooms specially after med-night, weed smell, laundry is

the gym was closed and laundry not working right

pool, good breakfast, friendly helpful staff, laundry facilities, tons of space.

easy check in and was able to get early check in

clean and convenient. nice that s there was a bar in the lobby to unwind.

clean , lovely setting , parking lot looks out at green space. staff were very helpful

we were welcomed with joy and extremely taken care of at the bar and front desk

full breakfast has a good variety, and it's really fun to people watch, especially families from many

room was cold no towels in bathroom pool was close in the morning kids could not go swimming

so of course i had 5 disappointed kids

pool was close in the morning kids could not go swimming

staff were great! clean room with comfortable bed. kitchen were clean we didn t use it.

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

was clean, the check-in was quick, and they have their own laundry room where you can wash your clothes

also, the laundry center was be helpful

in parking area could have been a little brighter but that could have been the bulbs may have still

if you stay more than one day there is no room service ,, breakfast was a very sparse continental period

laundry out of service, even the coffee is always cold

it smelled like a whole high school football team s dirty laundry that had time to ferment in a pile in the

carpet was filthy, the hallways smelled like marijuana, the laundry area was filthy, the air conditioning in

facilities are big but have only one laundry machine

asked a employee for a extra blanket he said he locked the laundry room

laundry for guests but no laundry detergent available i understand brand new management this week,

warwick, ny and chose this location because the rooms were a good size and there is a very clean laundry facility

and wifi worked well

a few more breakfast options would have been nice

huge group of school age kids filled the lobby and hallways

the pool was too small

the gym was also a nice surprise - completely outfitted with all the equipment i normally use, like

their were kids running up and down the hall

thought the free wifi could be better

unavailability of staff (bell boy, room service)

one day the laundry had a problem, while we intended to reuse our towels they were collected and none were

nice and clean room,nice hotel,the food was good ,gym

the restaurant and bar are closed on the weekend. disappointed

the parking lot was series of potholes

everything was ok. however the parking was a little bit too far.

breakfast of eggs and potatoes taste weird that they need to change the oil

free breakfast, comfy beds, quiet and easy, free safe parking

pool/gym closed & boxed breakfast (though understand all due to covid), so can't really hold against

my 2 kids couldn't use their tablets because the wifi didn't work

the pool was broken. the gym was set to 82 degrees. the rest was good

no soap in the room at the sink or laundry bag in the closet 2

was one washer and one dryer in the laundry room

beautiful pool indoor, and, last but not least, a laundry

love the layout, and pool/laundry/ alcohol purchasability at night.

clean and nice place to stay. laundry machines are nice to have available

the only thing i liked was the location and wifi.

they should put a bar in the shower for seniors.

night at the end of our trip and they had no problem with us doing that which saved us money for parking

sufficient pillows; late check out option

they used have an affiliations with the nysports club, but now its with a much smaller gym.

parking lot is in the back mostly with so spaces on the side

also, i called to inquire about the shuttle service at doubletree and was instructed to make arrangements when

air conditioner filter hadn't been cleaned in years, no coffee in the lobby, $5 charge for decent wifi (even as

was maintenance work on carpark which was disruptive to parking

nice place. really busy. bar and restuarant great place

didn't have towels and wash cloths one night because attendant said he hadn't had a chance to do laundry

there s a pool, fitness room& 24 hr laundry

kind staff, spacious room and laundry service

the smell took 2 showers to come off of our skin and 3 laundry cycles to come off of our clothes

pool was great, laundry was convenient, nice open new gym

is right next to the laundry room, which generates a noise (although not big) during day time

i also was right across from laundry room very loud

the wifi didnt work with my mac laptop would have liked a pool..

just fantastic if i could live there i would. breakfast, staff(all), just terrific

breakfast is fresh and delicious

breakfast was a nice setup on the 2nd floor

the breakfast was also subpar so i did not benefit from the complimentary breakfast

hair all over the place...in the room people hair..pet hair

no room service.

great breakfast.

were bags laundry in the halls

no gym no free breakfast etc

and we had ants in our kitchen area

not enough fruit at breakfast

liked the open feel of the hotel, the gardens, pool, and the gym

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

plenty of free parking

not like, the staff was excellent, huge thank you to michelle and miranda for helping me with my parking

service at the bar was good

lots of parking spaces

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect

was not told ahead of time about a 79$ pet fee

how clean easy the chick in and check out process. breakfast was fresh and good!

ld cereal/bagel/fruit) to grab - was confirmed 2x that we would get

early breakfast

room was flooded because a long term guest was doing his laundry in the bath tub

we requested a non-smoking and got a smoking room !!!

location parking lot and quiet place...

bad wifi and the second night the tv lost sound

parking lot was extensive, with a drive up ramp to the front door

pool wasn t open, yet, laundry detergent wasn t available for the machines, there was only one comfy chair

our room was across from the housekeeping/laundry room which was loud in the morning

having a laundry room down the hall was very convenient, unfortunately they didn t sell environmentally

no free breakfast

the wifi was spotty

went to the front to ask for 1 or 2 extra pillows and they said housekeeping was finishing the laundry

it was great having laundry facilities as well

laundry machines were very good and required a credit card

call room service they will come quick

with several kids that adds up fast

the fitness room looked really nice, and the onsite laundry was an added bonus

in room wifi was slow, however cannot blame hotel considering that montvale is rural and enterprise isp's

breakfast situation could be better.

& oak need to open for breakfast

the breakfast was free but it's not a buffet style, you need to order the breakfast and there was a

did not like that laundry facilities were broken

location, housekeeping, laundry facility, the gym

was looking forward to having breakfast on the property but everything was completely gone and it was only 9:1

they need to clean up the exterior - leaves and debris on the ground and parking lot

rooms were very ,very clean. the furniture was modern. parking was plentiful.

the pool not being open.

couldn't use the pool

room, the bed, free wifi, price, lobby with full service, and easy check in - fast check out

fact that the check in person was not a bartender too

extra fee not shown online just showed pet friendly

laundry room for guests what out of service, left elevators from reception were unsafe as you

the facilities are also great, it has laundry, pool

asked for them 4 timea, they kept telling us they were doing laundry and would bring them right up to the room

coin laundry was good

convenient parking and helpful staff

could be cleaner and the outdoor pool could also be better maintained

the food for dinner that we had in the bar was really poor - the mediterranean platter and two pizzas were both

the bar tender was impolite

location, breakfast and parking

free parking. building exterior

property was in a nice location, kids enjoyed the pool.

the indoor pool was great for kids.

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

awesome lounge and bar on premises

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

friendly staff, very clean and comfortable room. love the gym and pool area. great hotel

the gym !

the pool was awesome

was such a great place when you drive up and it looks like a castle the kids were excited

the rooms was clean and my daughters enjoyed the pool

every day we had to wait until laundry was done

laundry cost is a little bit high

room was across from laundry and near lobby and a bit busy

i guess i was too close to the laundry room and was woken up at 630 on sunday morning.

helpfulness of staff, laundry and free breakfast.

pool n fitness wasn t open but that s not their fault

i feel the espresso bar also added extra value to the hotel as well

gym had no weights only cardio

the room was amazing and the bar inside was convenient

i did not use the pool, sauna, gym or any other amenities so i can't comment

the breakfast hall was under renovation, laundry machines were out of order

laundry room

the laundry room app does not work

it has laundry room on the 1st floor 5

i would suggest having a changer for the laundry room for people who don t have cell phones

there was laundry available, gym was nice, room was spacious.

i like the pool the gym room and the cafeteria the bar section

pool had a little to much chlorine and they decided to shock the pool during open hours .

friendly staff, ease of check in/check out, clean room and great breakfast

plenty of parking with access to many malls

breakfast & lounge

very clean room good location good parking the lady in the front desk gave me a good service

cleanliness and the quality of the room. breakfast was very good as well.

modern, clean, helpful staff, great breakfast.

breakfast could be better.

laundry room was not in service & both threadmills in the gym were also not in service

no outdoor seating area. pool was very small.

very clean, staff was amazing, bed were comfortable and breakfast was delicious

pool was great, the free breakfast was excellent, the room was huge, the location was perfect and

breakfast hours and food selection could be improved

lack of many amenities that other hotels had such as a laundry room, business room or working ice machines

no place to do your own laundry. and parking

no laundry facility

hotel is not pet allow but they accept pet.

the breakfast is awesome, something for everybody, they havnt missed a thing

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

hotel hd a nice ambiance, a nice little bar that i didn't get a chance to check out, but it seemed pretty nice

not a great place for if you have kids

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

early in the morning kids in the pool were noisome and in the evening.

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

it s very quiet. room service is fantastic, everyone s friendly.

the gym

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

very safe zone for kids and elderly

bad service customer service, bar service

we needed to have early check in to prepare for a funeral and they were very accommodating

room across from noisy laundry room

laundry facilities, urinals, water fountain, even the room next to me was out of order at one point

laundry and gym room can be better

laundry on 3rd fl, unlimited good coffee

only a single laundry location on the facility is inadequate

also was surprised there was no laundry room available

when i todo the room...supose include breakfast..but not was true..just have coffee

easy access, good location . friendly staff , breakfast included

the check in process was a breeze and the continental breakfast was very nice.

was great, reception was great, housekeeping was great, breakfast was great

was nothing great and was disappointed that the laundry area was not working

it was nice to have the convenience of guest access to laundry

windows should open also the fire alarm kept going off and it was really loud af also the guest laundry is filthy

appeared to offer a laundry service, but it turned out to be a coin-operated washer and dryer in the basement

breakfast wasn't wow-worthy but it did what ws

center, complimentary breakfast and dinner, guest laundry machines, 24 hour market

family & i decided to escape for a bit due to our kitchen renovation & it was amazing, so nice & quiet room, we

i love the pool and the bar

more fruits for breakfast ud83dude4f

with the extra fee for a pet ($100), i still highly recommend this location for those traveling with pets

concierge was incredible accommodating, the bartenders at the lobby bar were so professional, friendly, and

the bed is so comfortable, the decor is beautiful, loved the barnyard door leading to the beautiful bathroom

we will go to this hotel again when we visit the kids in new jersey again

it had a restaurant, music and the rooftop bar had an amazing view of the city

room service was quick and good

they have a laundry room which is a huge help when staying for 6 days

laundry machines are kinda beat up

bar was not open on weekends

loved the appearance. the omelet bar to order was the best! the room suites are fantastic.

carpet was disgusted and couldn’t even let the kids really play around the room because the carpet was just

my room was very close to parking and the laundry was right across the hall

clean laundry facilities

laundry cost $ 2

a bit noisy hallways, laundry dispenser were empty, pool area could have had longer hours

the laundry facilities are clean and the machines do a great job

pool was nice and close very late and the breakfast was amazing, has a lot of options too, the kids loved it

not a big deal but hope you fix it soon for the future guests especially kids

we'll stocked and replenished breakfast

excellent staff comfy beds towels at pool clean

hotel staff did nothing so i had to tell the bus drivers to stop idleing the buses, quiet the kids

pool on the inside was under construction

great steakhouse and gym and pools

that new stuff these kids smoke has quite a pungent odor

small gym

was disappointing that the outdoor pool was closed

yes no pool or gym access. (pandemic)

room service was never right

the bar and it manger s where not professional at all one of the bartenders was very unprofessional

i did not use their gym pool, etc

also, you have to pay for a wifi

on site laundry and small snack shop, very convenient

being locked out of the coffee area and the laundry area and having to ask staff to let you in each time (rooms

nice staff, fitness room, laundry, and room has kitchen

nice room with a fully equipped kitchen, the hotel has a gym and laundry facilities

free laundry

free parking

for toilet paper, the staff said we have to come down to get it because they don t provide room service

ii didn't eat breakfast.

location, wifi, parking and great hospitality

the included breakfast was a bonus

i felt right safe and the gym is very nice

were informed of pet fee of $75 at check in

the gym provided adequate equipment for working out compared to some other hotels.

very comfortable, big bed. very nice, large-size gym.

i had to request towels and bar soap

we needed to wash some things while we were there, and the hotel was out of laundry soap to purchase

we were downstairs sitting getting coffee at 7 am - the bar area is right there - with a lot of stainless steel

snippy front desk. no ice machines. no ambiance at all in bar area

gym and swimming pool were not available

there we got a little snow and ice and there is no covered parking area

handicapped parking.

the breakfast options were very limited, on the go packages.

i was not happy about that decision just because my kids look older than they are we should not be penalized

the wifi was terrible and the carpet didn't look clean.

people (about 10) conversing in the lobby very loud and not practicing social distance at all #3: kids running

useful laundry

also on the 2nd day of the stay we got only 2 bath towels for 3 of us because they were doing laundry

laundry area needs to be clean more frequently

when asked, staff told us it s in the laundry and rudely

there was food on the floor, the carpet was stained and the treadmills in the gym were not

inexpensive and easy to use laundry facilities on site - was a pleasant surprise

the hotel is not too big but had all required amenities including a very clean swimming pool and a gym

no pool

staff behind the bar including the person preparing food. food was good but a little overpriced

there should be another way from the parking lot once you have check in to minimize the walk with your luggage

had to call the front desk at 11pm and again at midnight to stop kids from playing and screaming in the hallways

in time, nice room, very clean ud83eudee7, nice private bathroom, breakfast ud83eudd5e included, pool access

i liked that the hotel had a fitness room and a pool

pool - family friendly

parking in the night was difficult to get a spot.

laundry application was not working, some places inside the room and/or building weren t well

only 1 set of washing machines for laundry back in second building on 3rd floor

didn t have grab bars

were given a ground floor room very close to reception and immediately next door to the gym which was open 24/

friendly staff, fredy was super nice at check in and we asked another employee info about a local bar and he

it's like they reheated food or more like frozen plus no room service

if a clean bathroom is a must, like it is to my wife and kids then you're at the right facility

could not get room service

wish there was room service though

the bar was amazing

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

is hard for us to do the laundry

very nice and clean good breakfast

laundry room was on the second floor, where it was not easily accessible through the elevator

have been told room was next to the hotel laundry at time of check-in

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

also the gym room, laundry room, etc

room was next to laundry room

happy it was pet friendly and the beds and pillows were incredibly comfy!

the complimentary breakfast was not so great :(. maybe more options.

definitely with a big family with little kids

pool was closed

i'd also read about the parking problems and didn't want to have the hassle late at night

breakfast, laundry facilities & parking

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

pool should be open later

the location was perfect. the gym and pool were tiny. almost crowded with 2 people in it.