have been told room was next to the hotel laundry at time of check-in

room was next to laundry room

left opened garbage trucks woke us up early in the morning room was directly across from hotel's laundry

laundry room was on the second floor, where it was not easily accessible through the elevator

also the gym room, laundry room, etc

is hard for us to do the laundry

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

is hard for us to do the laundry

stain unless they opened it to make the bed you put you make the pull out bed yourself but laundry attendants

the size of the room was very large. didn't expect a fully stocked kitchen.

the bar was amazing

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

it's like they reheated food or more like frozen plus no room service

large room with comfortable beds, gym was ok to be a hotel gym

we were not given a wifi password and could not connect

the complimentary breakfast was not so great :(. maybe more options.

also, breakfast could have been a little better

kitchen in the room

was the only hotel with the pool open

breakfast was great with a lot of options

the laundry area has one washing machine

self laundry room came in handy

where i had designated our family to put our dirty laundry i noticed a giant hair clump

they could not get the washing machine in their coin-laundry repaired during that time

the pool was so dirty, the gym was outdated, breakfast was incredibly busy and not tasty.

laundry facilities (you can buy detergent from reception)

loved that they have a laundry room and can buy laundry detergent at the reception

the laundry room was down during my visit but they offer us the hotel across street also a marriott

the whole building smell musty and moldy with laundry room moisture

nice breakfast variety comfortable bed laundry room

ice stations, had to retrieve laundry supplies (soap, etc

location, kitchen , laundry. staff

wifi was

about the property that it is close to american dream & it has a half court basketball court & a gym

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

room was good and clean in house self laundry is handy

couldn't locate a laundry room to wash and dry wet clothes from the pool but it wasn't too far of a drive home

breakfast, laundry facilities & parking

trying to connect to wifi can be a little annoying since it isn't obvious how to log on.

my credentials didn t work for the wifi

the pool kept the kids occupied in between attractions

kids enjoyed the pool! and the hotel is clean i have no complaints and would book again

pool hours wish it was open later and earlier.

pool wasn t open, the snack selection near the front desk was slim, the breakfast choices weren

only thing that i can t say i didn t like but, would have been a plus is the pool wasn t open

laundry convienence

the facilities were good,laundry ,intrent,and business center open 24hr

a welcome note in the room with a details of wifi , swimming pool times and any amenities in the hotel

is just great for families: from the availability of staff and the little pool to the careful way the cleaners

slow wifi..

the laundry room for guests was out of order and when asked if we could please use one of the maids

everything was great! beautiful room and lobby.i did laundry and staff was so helpful.

there was free wifi (slow unless you want to pay for higher speed)

decent sized room, cable tv, free wifi.

kids were disappointed

laundry detergent scent but better than smelling cigarettes i guess

i booked a smoking room and there was no ash tray in the room which left me to ash in paper cups

they said free wifi, there was no wifi

reminding me about not smoking at the time of check in

love that there s parking and parked right in front of my

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

breakfast was excellent and staff are wonderful..

very cooperative and ready to assist at any time the room was great interm of : 1- clean 2- room service 3-

spa hours.

room service

also, i think i was hearing the laundry staff talking from the basement three floors up, because of the space

indoor pool, small room size, no bed sofa, no microwave, no laundry, no fridge, not smart tv, funny smell, dirty

when i check in there was lady she was very aggressive with my kids

to wait forever for elevator because bunch of unruly kids were running around playing with a button for elevator

lack of restaurant, pool and gym were understandable do to covid-19

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

breakfast was busy but enough options for my husband and kids to be happy

good breakfast, perfect location (bus 167 takes you to port authority bus station in 20 minutes), very

excellent room, service, breakfast and ease of parking

weekends kids ride free

incomplete info about laundry i wasn t told i d need my own detergent

there's convenient on-site parking and a laundry room for guests

we had to pay $75 for an early check in to store our luggage, which is 50% more expensive since we booked

second room we discovered that the 2nd room is on a different floor (it was supposed to be the kids room) so we

there s no wifi

clean towels the keys barely worked we had to pay for the wifi which they advertised as free the laundry was

i had my four grandchildren with me and we had to eat in the bar area for

lovely staff and very friendly bar staff

young man with glasses working the bar took 10 minutes to help me with one question, what time can you get food

they gave me an early check in

i liked that there was laundry on site the location and the fact none bothered me

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so

you take your own trash/laundry out to the end of the hall

not a lot really, no breakfast, no laundry supplies available to purchase

the front desk would not work with velocity because she was too busy working laundry room

we had a great time at the hotel bar with dawn

room service staff was very friendly

restaurant and bar offers a great selection without the overdriving music and attitude

location, people and gym

room was next to elevator so lots of noise the whole night-little kids playing at 2am, other hotel guest passing

more machines in laundry facility. more staff at night

wifi was down and was overcharged

took my kids to american dream and this hotel was 7 minutes away

then when i found out i had pay for breakfast i was annoyed but i had feed my two kids before we got on the

took my kids to american dream and this hotel was 7 minutes away

only 1 set of washing machines for laundry back in second building on 3rd floor

laundry application was not working, some places inside the room and/or building weren t well

- 191 and target - 192/199) and rail station (delawanna) 3) recently refurbished, clean, ample parking 4)

the phone service is tied to wifi

clean room lots of parking

laundry and gym room can be better

only a single laundry location on the facility is inadequate

laundry on 3rd fl, unlimited good coffee

room across from noisy laundry room

smell no ice machine working in all floors laundry machines not working staff at reception weren t smile at

i asked to be picked up at the laundry mat and the driver refused to pick me up don t know who the driver

everything is just great! (it's a pity that there is no laundry service.)

has room service ama breakfast buffet

very clean, lots of electric outlets, shuttle service was great, staff great, free parking

poor wifi signal

for toilet paper, the staff said we have to come down to get it because they don t provide room service

as well as how the parking lot is designed

the ihop restaurant was in the same parking lot. fabulous food at a value price.

i had requested early check in when i booked and they double charged on my card.

had sufficient parking and close to places to tour

bathrooms are ok, mold in grout and laundry facility, dryer did not work

restaurant was severely limited and laundry was not in service.

ice machine and laundry out of order

he had trouble getting up and the bar behind the toilet doesn't allow for leverage to pull yourself to standing

breakfast was good no room service no water bottles .

pool n fitness wasn t open but that s not their fault

the parking lot is somewhat dangerous because you have to enter a lane of traffic where cars are doing

nice heated pool kids enjoyed swimming

was amazing brought our elf and they played along with it called the kids down for special delivery from santa

the breakfast ( 6 to 10am) was fantastic with lots of fresh choices

no microwave in room no room service no laundry

no laundry

a 10 minute shuttle bus from manhattan, this doubletree is double everything i look for

is not in line with a 4 stars hotel, the man who serves in the bar is so rude, we ask for towels that they didn

clean room service

no laundry available

very clean, very spacious room, great breakfast, cheap laundry service.

the gym and guest laundry service are a fine perk

the laundry was out of order during our stay which was inconvenient

breakfast was fine 1st day need to vary menu

there is only one laundry to cater to the whole hotel

laundry room hot breakfast

laundry

laundry room dryer did not dry my clothes within that hour

chair in laundry room broken ( safety hazard) 11

the pool was very

i didn't mind cause kids are small

requested early check in due to having to go to a play around check in time

were able to accommodate an early check in & a late check out

very spacious rooms pool was amazing nice and warm it was pet friendly

bath cubicle is too small & inadequate laundry facilities

coin laundry available

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags

a decent gym too with water dispenser

no room service or restaurant in the hotel but understand because of the covid

also was surprised there was no laundry room available

breakfast was just like any hotel breakfast

the staff those girls are polite helpful very sweet the breakfast was excellent

the gym, coffee machine all day, and bed! friendly staff too

wifi stopped working after the second night of stay.

laundry service in hotel

no laundry facilities

missing laundry facilities

the hotel did not provide extra trash bags and laundry bag

the room is very spacious and accommodates a family traveling with kids.

there was also a laundry room for hotel guests and an indoor pool

many broken pieces of equipment in the gym

the breakfast bar had a good variety of options

the room was big, clean, and the kitchen is a plus

breakfast; good wifi; affordable parking; proximity to holland tunnel / nyc access; nice

5 usd return ticket to manhattan, 20 min drive), laundry in the hotel, fast food and restaurants

wasn't cleaned daily nor were supplies provided to do it myself, neither the laundry or the trash were picked

also there is a laundry room makes you feel you are at home

the area was nice and seemed safe, and the laundry room.

coffee and muffins) large fridge (and freezer) plates and utensils available upon request coin laundry available

the laundry machine was convenient to have

wifi is only available if you sign up for their program

some ladies were rude to our young kids

no pool but thats okay

gym didn t have any towels or cleaning wipes in the dispenser. it also lacked air.

hot tub, pool, hot breakfast and staff were friendly

there were a few choices for breakfast and all were of great value and the food was good

no breakfast included

breakfast and parking

walking around cold nyc all day i made sure the hotel we chose had a hot tub (for us) pool for (kids) so that

no pool, no spa, no laundry

room near laundry room

in other hotel, there is a room with computers, laundry room, beautiful landscaping, etc

like the location, especially because it is in a quiet area with available parking and is very close to nyc

breakfast was great

the on site laundry facilities were a bonus

their laundry in very nice

the elevator required a key card to access which is good for safety but also inconvenient, the laundry was on

i like the laundry machine! ud83dude02

lounge area and bar were really nice and relaxing

there were no dryer sheets for the laundry and considering everything else can be card-swiped or charged to

it has self laundry spacious bedroom

clean quite large size rooms nice reception and helpful good free wifi

if you’re coming here to swim with your kids indoors during the winter months, find another hotel

pools , gym not open

there's gyms and laundry downstairs

gym was well stocked and laundry free.

like that they have free laundry and all the utensils to cook it feels like a home away from

once you check-in, you will see they give you a laundry room, a gym and other homely comforts which you do not

home feel you get when you are here, all the conveniences that you need ( ie: wifi service, free laundry room,

parking would be my only complaint but we got there pretty late at night

could only enter coming from 1 direction parking for a 26ft box truck

breakfast that was not included in price and that was a surprise for us that was very nice from the

the manager accommodated with a late check out which was great

the complimentary breakfast was a pleasant surprise we didn t realize it was included when we booked

no laundry service and the hallway had very bad smell

the lobby and front of hotel was dirty, trash everywhere and carts of dirty laundry

wish laundry facilities were available

there's a laundromat just 6 minutes away where you can do your laundry

we got up to our floor at 5pm (an hour after check in) there were piles of garbage bags and dirty laundry all

common areas are also good, including a laundry room for guests, 24-hour

the laundry machines were extra charge, and it did not take coins.

the laundry room was out of order and they were trying to fix it.

more guidance on facilities such as laundry, ice, internet and how to connect, etc

there are only two dryer machines while there are four washers in the laundry room

no laundry

no laundry and no breakfast!

breakfast was great, the workers were wonderful and it helped that there was a shuttle to times

to get to, free parking, clean & comfortable with most of the amenities expected (for a brit, a kettle to make

catering staff constantly walking in and out while you are preparing your breakfast and eating your breakfast

i also saw a laundry area

it has a laundry room and a gym

laundry service is not available

should provide laundry facilities on every floor , was only one washer and dryer on the 3rd

it has a laundry room and a gym

close proximity to basic needs such as laundry, pharmacy, subway and restaurants

another thing is that you could see other people's laundry left in the hallways

there were no laundry facilities and the public one across the road was very busy and grotty

the janitor sent their laundry up and down the elevator with nobody in it so we couldn t use it

room was decently sized for 2 adults+ 2 kids

the breakfast was amazing. the hotel was very clean. personal was very curteous.

breakfast bar was great

the entrance door from the parking lot, the one closet to our room, could not be open from the outside

very clean room, breakfast and location

the breakfast was also better than most hotel breakfasts

guest laundry washer

laundry on site and free

free parking

it was a good value and the room service meals were excellent.

the kids loved it

there was laundry available, gym was nice, room was spacious.

am extremely unhappy with agoda for misrepresenting the hotel as pet friendly when it infact was not

clean, great location, tasty breakfast, cute pool and very very comfortable

the breakfast in the morning was fresh and had a lot of variety

the staff was amazing and super accommodating. everything was clean and the pool was great.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

no in-room refrigerator. no guest laundry m machines. breakfast dining area is too crowded.

and that they lost my laundry

also was happy the bathroom sink had a good stopper for doing some laundry

we had a kitchen, apparently

hotel staff used guest elevators for laundry collection/disposal while guests were in the elevator

also that the laundry facilities were available to guest

takes pets, lovely and friendly hosts, and followed covid-19 protocols. thank you!

no clean up wipes for equipment in gym. not stocked. stationary bike needed recalibration.

the downstairs bar had good drinks and a nice vibe

gorgeous not stuffy not over staffed-allows independence things work just right gym

food menu looked good but kitchen was closed when we arrived for post-show cocktails at 1030pm

lobby had a very elegant piano bar and lounge and seemed to be open to guests but i was never informed of what

was so quiet and very nicely renovated with a great bathroom and kitchen area

nice quiet area for kids and the downstairs bar is a massive plus

excellent. i enjoyed the service.it i a laundry would have helped

a laundry would have been helpful.

no refrigerator/mini bar in room.

early check in was wonderful

place to stay with kids, very well located, walking distance from nice restaurants, central park,

on the morning of our departure, we expected to pay for laundry once

good gym, rooms are fine

i also noticed many families at the hotel and having a snack area for the kids would support accessibility for

hotel bar was very cool and the location was perfect

great location. nice gym. lovely restaurant with good food.

they had a laundry room but only one washer was operational

cooking and laundry facilities

laundry room on the fifth floor was clean and easy to use

great laundry facilities as well

laundry available on site was an added bonus

that it would have been nice if laundry could be used by yourself as service costed a bit too

man came out of kitchen to tell me breakfast is $25, then he disappeared

the gym was decent, the tv in the room had a good selection

there is a metal bar just above the sink that is quite dangerous and considering the fact that there is no

also wifi is a bit sketchy and not secure

no laundry

in hoboken, plenty of shops, laundrys, chemist, ferry and also bus available

kids running on the hallway and parking fees

also, room service trays were left in the hall for over 48 hours (entire stay)

they don t have room service at

cleaning staff blocked hallways and exterior ramp to entrance with laundry carts

no laundry bag

loved the lobby bar and great bar tender

very convenient. super clean. friendly staff. awesome breakfast!

the gym facilities were also decent for people travelling and we loved how close the hotel was to

no courtesy laundry bag

quick and efficient laundry

laundry service is expensive

no dirty laundry plastic bags in either rooms

lied to me about a balcony room very small no ice no laundry no wifi no

usb /chargers did not work on one side of nightstand and no laundry plastic bag in closet

no room service of laundry service for instance

some missing gym equipment (free weights).

was an excellent hotel, especially for those traveling with pets

comfortable, clean, the gym is nice and 24hs, good staff

they do all the maintenance and laundry in the basement so we heard the carts banging and clanging all night

way too noisy as it was right where the laundry room was

we were given what i consider subpar room in basement near staff laundry room and housekeepers storage

the house keeping staff had trash and dirty laundry throughout the hall to the point we couldn t get through

laundry bins loud staff