and the parking was tight

the breakfast was only adequate.

was no hot breakfast due to covid, just a paper sack with yogurt, a muffin, and juice

breakfast was fine.

we were at the end of breakfast, so a little sparse.

guess if anything , it would be that there was nowhere to do laundry in the building

wish they had a laundry room.

- noisy from the ventilation system - missed guest laundry

linen in my room was never changed or replaced during the entire stay and no onsite laundry

really nice that the pool has 'adults only' times and that guests receive a discount at nearby restaurants

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

very few cable channels with very poor reception, difficult to get wifi

nothing worked in fitness

the breakfast wasnt good at all, poor selection of food.

no bathtub in our room and the pool was not very clean and was small.

barbra asked for a mention for the kitchen

i was accommodated with early and late check out

nice and soft pool was clean, not to chlorine smelling

staff and breakfast were top notch

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

the kitchen/dining area should have a microwave.

the pool was great and the kids loved the pool

swimming pool was not clean

the wifi does not work. the shower water is not warm enough.

also, the parking was excellent and free

not free or particularly good; bar minimal & not friendly

clean and free secured parking!

in this hotel one night when i got charges for this night they included charge that i used the bar in the room

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the laundry facility was clean and well maintained

wifi was unsecured.

the pool was closed because kiddo vomited in it.

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for

shower was a little small for me. my key only worked on the room not the doors or the gym.

downside was i woke up to the parking lot being torn up by every machinery

among them plus a great respect and friendship between those at the front desk and the bar and their supervisors

swimming pool for my kids.

there was a party going on in the parking lot, causing us to lose sleep

pool

the cleanliness of the pool. the continental breakfast. the friendliness of the staff!!

my family and i also enjoyed breakfast in the morning

location has a good access from highway and provides a convenient parking space

so much so, the gym smelled like it, and it gave me a headache

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

room service messed up the order with no compensation

room was very clean, pool peace, and quiet, so when i travel for now on it, marriott or anything that has dealings

there was no hot tub, pool was chilly

the pool and gym were nice facilities.

had to ask for cups, found dirty laundry in hotel room

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

kids knocking on doors during night time

the people staying that weekend left the place in mess, to many kids.

great washing facilities for laundry, computer access with printer, pool

location and on site parking.

they need inside pool

i wish the breakfast was better quality. it's too average for how amazing my stay was!

full kitchen (for those interested) - and a good breakfast

the bed was comfortable. the laundry machines were great!

i went to the desk for some laundry detergent and was told it s two dollars

having a gym and laundry room was very convenient

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

ground floor window opens to parking view.

called downstairs the next morning and was told there were no more because laundry hadn t been done

the wifi was also down for over 12 hours

hallways had a very unpleasant odor all throughout the floor, and the facility is pet-friendly, so please be

and then my friends car got stolen, right out of the parking lot in front of the hotel

no room service which was part of the reason we stayed there

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

excellent breakfast and friendly cheerful hostess.

pool was small

breakfast was very good, room/suite blew me away on how spacious and well equipped it was.

the kitchen in room, my room was right by the elevator

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of

great wifi staff were friendly

wifi was good for phones, but i tried to connect to playstation 4 to watch netflix but it wouldn't

we were awoken very early by kids talking and running down the hall

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

laundry machines worked great and didn't cost extra

the amenities laundry/pool and the room set up, location, plus price for the week.

weird bloody looking thing in bottom of laundry basket

the gym and laundry were helpful to have onsite

i love the free laundry option! this was a very quiet hotel as well.

the location and the staff are friendly and helpful self laundry is available room are big

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

food was quite good for the continental breakfast and the location was safe as was the free parking garage

the gym was small but completely

facility was up to date, the gym was a good size and able to keep it a cool temp

free use of laundry facilities

wifi is terrible, worthless to any business traveler needing internet access via wifi

there were only two handicap parking spaces near the front and side entrances

the complimentary breakfast buffet in the restaurant was very nice

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

it must have been laundry or maintenance

the pool wasn't open

the gym was excellent

great pool

pool was not open.

ice machine worked, laundry room wasn t open, pool was down

the bar was ok

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

15 unsupervised small kids at the pool. loud bangs on the wall at 330am

parking lot and the lobby were used as a playground for the children

gym facility lacked weights.

plus my kids wanted to swim

and gym were closed

chef actually took a request for the kids and they were very happy

convenient location. beautiful room and property. lots of parking.

location and it had access to laundry machines.

ice in parking lot between cars

the cold pool

breakfast had a lot of options. we were on the 3rd floor so it was quiet

the bed was so amazing i slept like a newborn baby. and the pool was nice and heated.

sheets beds were terrible, dirty floors shower wasn t clean, no cups, non working ice machines, wifi

requesting refund..no wifi bad smell in the room dirty looking bed clothes

had no toilet paper no wifi no breakfast and rude people

no breakfast no wifi no toilet paper or housekeeping horrible service rude staff

the staff tried extra hard to please. wifi was ok. price was super.

laundry and microwave were good for amenities

couldn't use the laundry facilities

clean friendly atmosphere. room was very spacious also, laundry room on site.

smoking smell

some sketchy people in the parking lot at night.

were 4 people including my self trying to check in and the front desk clerk was in the back doing laundry/that

kids loved the pool

i believe our balcony door was unlocked when we arrived, but the security bar was down so i wasn't alarmed

bar closed early

free self parking. breakfast items were pricey and we did not eat there.

clean and conveniently located included wifi and tv streaming was awesome too

and then i took a shower and there was a half used bar of soap with hair on it

the shuttle and the friendliness of the staff.

beds were very comfortable and that we had free shuttle service!!

being near hospital & having shuttle was essential

wifi was poor

if you use room service it's a 22% gratuity charge and also 2

booked this place because it had a shuttle service, which was good because i am not from the area

it s walking distance to clevelnad clinic but they do have a courtesy shuttle that runs on the 1/2 hour

location .. amenities .. bed comfort .. early check in ..

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

no laundry service

wish they had laundry sevice and some vegetable salad for breakfast

wifi access was a bit poor.

staff was excellent, let us do an early check in, we arrived early fro out of town

continental breakfast was the best i have ever had at any place i have ever stayed

the kitchen was nice

i liked that there was a full kitchen including dishwasher

and breakfast was awesome

very nice room. the staff was friendly especially the lady serving breakfast.

room service was quick and delicious

breakfast was a little late getting started and we weren't crazy about the buffet when they had it

ditto the breakfast in another restaurant

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

the cafe breakfast was great and so was the bar and speakeasy

close to cleveland clinic and university circle and free breakfast

their breakfast buffet was the best i ve seen

really like access to a bigger room with a kitchen

the location and wifi were good

breakfast felt underwhelming

a change machine in the laundry room might be nice.

wish all the chain motels could come up with a better breakfast

and great breakfast every morning

really wish the breakfast would go later than 930, especially on a weekend

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

convenient with laundry and gym room

suite had a nice kitchen area and comfortable king sized bed

the bar was a bit pricey

it's difficult to get room service to answer their phone.

it was one of the hotels that had cleveland clinic shuttle service

the pool, laundry, and gym were open

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

the self service laundry was great and the shuttles to and from the hospital was great as well.

nice to have laundry facilities and exercise gym

i noticed there was on in the laundry

charge for laundry

thing they didn't make it clear that we had to call to have our room serviced

no pool open. no bat or restaurant open

there is a restaurant and bar onsite, never went, so cant really say if it was good or bad

the pool was disgusting! and the wifi wasn t good. my netflix was interrupted the whole stay

laundry facilities made my life much easier after my son vomited in the night and the staff was

being on the 1st floor across from the laundry/maintenance area.....too loud

the rooms were very clean. the pool was beautiful. staff was friendly and helpful.

nobody but my kids were in the pool for about 80 percent of our stay so i got all my money s worth it was

breakfast set-up was excellent

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

elevator. laundry room.

i asked about the hotel shuttle, the response was 'it goes to the hospital'

i requested an early check in and the room was ready upon our arrival

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

fitness room and guest laundry were closed.

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

i could have used more bags in the room for our dirty laundry

location and staff and the fact that you were pet friendly

breakfast was a typical free breakfast with the price of the room

lots of free parking

#3 although we had to pay a premium for our dog, which should be used to deodorize from previous pets, there

attendants, had to return part of our dinner because it was abandoned to itself on the kitchen service window

the breakfast was a bit boring

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

laundry and dryer machine available, which was en unexpected extra plus

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the complimentary laundry was also on our floor

the bed was very comfortable. the poor and spa were clean and well maintained.

the pet area was cool but no artificial grassy area

vault bar not open on sunday

room service that never came

the rood top bar is an experience and i loved

the vault bar was the best bar i have ever been to

how pet friendly this hotel is

staff from the front desk, to room service to maid service

our room was not ready, and we headed to the bar attached to the hotel (parkers' downtown and josh was a great

one slight issue- the pet relief area that staff directed us to is posted to keep pets off

we ate breakfast and two dinnes/drinks while there

the complimentary breakfast was enjoyable and had many choices

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

had a full size fridge with a mini kitchen and cupboards

we were allowed an early check in.

i wish the bar was open a little later;)

the staff is great and also love the bar and food

no gym, empty downtown, not the hotels fault, though it felt soulless

loved the extra touches with the purity coffee in the room the gym was also nice

didn t enjoy the room service option

rooms are small, but what they lack in space they make up for with class and character

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

no washers available. laundry service only. no self parking available, valet parking only.

to many young kids

valet parking was expensive for 2 nights. breakfast could have been better.

the location, staff, cleanliness, and the breakfast were all perfect.

that we didn t like although it would be nice if they had a laundry facility in the premise

bar and lounge on 2nd floor and the choc

we had room service bring me a drink, my daughter and i went to the restaurant and had pizza

we ordered room service from the 1890 restaurant at the hotel

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a

housekeeping left dirty laundry throughout the hallway til 8ish

went well from the check in to the restaurant for breakfast

the restaurant and bar was closed aswell as the pool and no breakfast was served

no room service

staff was nice, location was awesome and restaurant and room service were great

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

then after our second day nobody cleaned our room or took dirty laundry

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

there were no laundry bags for dirty laundry

originally added extra items to my room service tab

in room breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

nice corner view breakfast was excellent

the bed was great nice tv room service was great

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

but the pace of seating overpowered the kitchen staff

kitchen did not stay open later and the breakfast selection in the restaurant met the standards of

desk, room service and lobby bar were excellent

joe at the bar was exceptional...location was key..they got us an early check in as requested.

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

with so many people, front desk and bar seemed to need more staffing

the gym was really nice, equipment was well maintained

i made the reservation the women told me that the spa was same day reservations

the bar menu for main course meals

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

another patron was very rude over laundry facilities and called me many names and nothing was done about it

i did notice it also had laundry facilities which many would

swimming pool, hit tub too small

same family that owns motel 6 in the same parking lot owns also holiday inn express

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

room service was good. beds were great. shower was great! view was excellent!

beautiful hotel. clean big room. nice gym etc...

if you wanted wifi in the room you had to pay for it. bed and furniture were uncomfortable.

it has a gym and stunning views of the ocean

i go up to room and laundry carts everywhere even when i left that morning

trash carts and laundry carts were left in the hallways blocking some exits

no towels room not that clean and no laundry bags

the hallway was dirty and there were laundry bins in the hall way all night

our room did not have access to 'free wifi' as advertised.

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

the pool and the gym were closed. it did not mention that when i book the room.

pool was a little too cold! but still got in!!!

didn t have laundry facilities. had to keep reprogramming our room keys.

room 204 was directly above the laundry

didn't realize there was no laundry facility

no wifi fir two days was here to relax

breakfast was best i've had

including breakfast and wifi were the only perks of our visit

pool and play area kids loved it

not much parking by front doors, no breakfast or pool.

the pool was nice a lil crowded but overall

the rooms were not clean and the wifi did not work