i love the free laundry option! this was a very quiet hotel as well.

laundry machines worked great and didn't cost extra

the amenities laundry/pool and the room set up, location, plus price for the week.

the gym and laundry were helpful to have onsite

weird bloody looking thing in bottom of laundry basket

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

the location and the staff are friendly and helpful self laundry is available room are big

the breakfast was good, and the area was nice and clean

er daughters name was bronx, sorry i can t recall her name) was v helpful and friendly the pool was very nice

food was quite good for the continental breakfast and the location was safe as was the free parking garage

free use of laundry facilities

also nice to have a restaurant and bar inside the hotel with space to spend time with other guests in your

very clean. nice breakfast. quiet. nice price. nice location.

wonderful renovation; dining room breakfast was amazing

floor is lifting in the bathroom, shade let parking lot light in, and felt it was see-through.

ice machine worked, laundry room wasn t open, pool was down

a lot of kids running around all day and night

the hotel itself was beautiful inside... there was also plenty of parking.

i have two young kids and told them i needed to get them to bed because there grandma’s funeral was in the

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

size of room as well as the breakfast selection

the kitchen area was great and helpful also i was on the first

we needed towels for the pool and got them from staff really quick

i really liked having bedroom/bath in a separate room from the living room/kitchenette.

called downstairs the next morning and was told there were no more because laundry hadn t been done

breakfast wasn't included.

needed wifi info that wasn't on key card or in room

the wifi was also down for over 12 hours

more than anything, i loved and appreciated that it was pet friendly

the bed was comfortable. the laundry machines were great!

having a gym and laundry room was very convenient

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

i went to the desk for some laundry detergent and was told it s two dollars

shut they shut the pool down because of this then at breakfast no one was watching the areas same kids was stick

great washing facilities for laundry, computer access with printer, pool

only thing missing was the pool not being open, but that may have been due to us having unseasonably warm weather

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

cute lil fireplace. nice size room with a kitchen incase i wanted to cook sumthin.

fitness center is very small

overall the hotel was great for the value. kids had a blast.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

close parking all around.

swimming pool for my kids.

they were rude, my sons couldn t work out at the gym

had to ask for cups, found dirty laundry in hotel room

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

also the wifi wasn't quite working and the people next to me were loud

wifi was terrible. price was excessive. room looked bigger in pictures.

big bummer for the kids, that was the reason we chose this location

work left parking & hotel entrance difficult with no dedicated lobby and sometimes only 1 working elevator

pool and jacuzzi area was as well

sunday morning hotel kitchen staff was not able to keep up with customer demand

complimentary parking

loved the bar and lounge area can t wait to try it again when the weather gets warm and we can enjoy the

i always enjoy the esthetics of this hotel. the parking is excellent.

the bar and the location

in this hotel one night when i got charges for this night they included charge that i used the bar in the room

had 3 adults 2 kids and we where in a room with just 2 beds

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

in hallway and someone knocking on our doors up until 11:15pm - assuming it was kids as there were a lot of

aloft was clean and comfortable. great location for us to visit family and get to the gym.

friendly staff and very nice lobby with activities for the kids.

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the laundry facility was clean and well maintained

the pool and hot tub was a lot of fun and an extra bonus i would say

there was beer/wine for sale particularly from coopers hawk winery across the parking lotadditionally ramen and

location, meals, pool, staff, suite

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

room was very clean, pool peace, and quiet, so when i travel for now on it, marriott or anything that has dealings

felt safe, parking, and the shower was excellent

there is a large front grassy area so its a little far to the parking lot

kitchen staff was not available for breakfast for sitting

clean friendly atmosphere. room was very spacious also, laundry room on site.

laundry and microwave were good for amenities

couldn't use the laundry facilities

some sketchy people in the parking lot at night.

the pool

inconvenient parking

coffee was good, but the rest of the breakfast leaved a little to be desired

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

breakfast was only adequate

breakfast was fine.

were 4 people including my self trying to check in and the front desk clerk was in the back doing laundry/that

starbucks, swimmimg pool, fitness equipment, and the light and space of the room.

ample parking

could use a free continental breakfast. less expensive hotels have them.

breakfast was not great

being near hospital & having shuttle was essential

the shuttle and the friendliness of the staff.

free shuttle services were offered which helped take away some of the stress

the shuttle service is very convenient.

my children and i love the gym was open 24 hours

wish they had laundry sevice and some vegetable salad for breakfast

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

no laundry service

if this place could get more consistent service and either have a restaurant or room service or get an arrangement

the bar options.

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

driving all day, my kids were thrilled with the pool

would be nice if you can get a stove for the amount you charge it should be a kitchen on the room not just a

i think kids have been jumping on it

guess if anything , it would be that there was nowhere to do laundry in the building

linen in my room was never changed or replaced during the entire stay and no onsite laundry

- noisy from the ventilation system - missed guest laundry

wish they had a laundry room.

easy check in, clean room, free breakfast

the pool was perfect for kids

the ev charging station was a plus

staff greeting us and the staff at breakfast was incredible

staff and breakfast were top notch

the waste can under the kitchen sink wasn t emptied & overflowing with the last guests garbage

a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

the staff, location, pool & breakfast

parking was easy, and the room was a good size

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

the bar and grill has good food and a nice atmosphere

going back in time it's very close to the cleveland clinic walking distance and they a shuttle bar and restaurant

we had appointments with the cleveland clinic and was pleased that we had a shuttle

bathroom counter space too restricted and mirror too high. wasn't able to access wifi.

if you use room service it's a 22% gratuity charge and also 2

also reported that the phone had no dial tone was told the entire wifi phone system had been down for a while

the rooms are very well kept and i love the bar with stools in the rooms

location was perfect with free shuttle to cleveland clinic and back

staff was screaming at kids using the f-word right at the entrance

breakfast ended at 9:30am instead of 10:00am.

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

the bar and restaurant staff were not stellar

the gym was clean and well equipped

room service forgot to bring a spoon for the soup i ordered and also brought the wrong soup - i

convenient with laundry and gym room

and kitchen were not clean

of my kids has food allergies and although there were other options to order from on the menu, it was a

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

the bar was a bit pricey

near cleveland hospital. laundry services

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

i noticed there was on in the laundry

nice to have laundry facilities and exercise gym

- no laundry bags, no in room directory (e

charge for laundry

the pool was closed

bar and restaurant were closed during our stay so we had to find hot food and drinks elsewhere

the pool was disgusting! and the wifi wasn t good. my netflix was interrupted the whole stay

would be nice if bar open later.

it must have been laundry or maintenance

swimming pool

staff was very friendly, hotel was clean, room was good size. breakfast was wonderful.

no pool

the beds, pillows, location, staff, breakfast

elevator. laundry room.

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

upon entering room, glass enclosed spa tub and shower on left

only thing i didn t like was the gym equipment was actually down and there wasn t a usb port for iphones

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

i could have used more bags in the room for our dirty laundry

fitness room and guest laundry were closed.

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

pool and gym were unsanitary

being on the 1st floor across from the laundry/maintenance area.....too loud

laundry facilities made my life much easier after my son vomited in the night and the staff was

it can take some time to get out of the parking lot, but that is unavoidable givin the location

the pool and restaurant at the hotel were closed for renovations at the time we were there.

parking lot around the side and back could use some work

the complimentary laundry was also on our floor

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the location is absolutely perfect and within walking distance to the sports arenas and the bar district

the king suite was way better then expected , room service was worth every dime .

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

room service was incredibly over priced.

room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice

room service was not available, the television in the room wasn't working right and the door to our

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets

while we didn t bring any of our pets, the hotel is a pet friendly establishment

the breakfast was great we had the chicken and waffles can t watch t to go back

room service food had a good menu but the actual quality of the food was only okay.

the lobby and gym are nice

however, there were some issues: guest wifi did not work

i wish the bar was open a little later;)

woman working at the continental breakfast was so kind and treated all guests like she knew them

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment

location .. size of room perfect for number of guests .. breakfast delicious ..

no washers available. laundry service only. no self parking available, valet parking only.

had to help a maid untangle sheets because laundry left them in a huge bin unfolded

no fridge was provided found out u have to ask for one after i checked out and wifi didn't

they charged me additional fees that were very expensive for my pet that i was not told about in the beginning

some of our friends said it was loud at night in the hallways with kids running

the staff is great and also love the bar and food

great valet service and bar and food was amazing as well

rooms are small, but what they lack in space they make up for with class and character

front desk staff just seemed a little uninterested, going through the motions on check in , the bar staff sat

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

housekeeping left dirty laundry throughout the hallway til 8ish

wifi and the parking was a bit confusing at first with the entrance being around the side and no

we couldn't cast disney+ for our kids, towels could be a little bigger

breakfast was wonderful. room was clean and comfortable.

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu

that we didn t like although it would be nice if they had a laundry facility in the premise

not a huge deal, but when your traveling with kids it just doesn't work

room service was quick and delicious

wifi was very poor in our room

breakfast was at a restaurant in the arcade, delicious pancakes :) a couple of boutique stores and

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

there is a pool, hot tub, guest laundry and workout room on the bottom floor

there were no laundry bags for dirty laundry

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

would have liked to play pool a little later then 10pm but understand why they have the time limit on it

pretty petty

location good parking beautiful room

love the manager special along with the breakfast

they have a free breakfast in the morning and a bar in the evening

internet is slow. no toiletries provided. no slipper. no microwave oven. no coin laundry.

the bar menu for main course meals

ey weren't noisy, but we felt we could not watch tv at night because they had young, sleeping kids)

with so many people, front desk and bar seemed to need more staffing

we liked the burger & bar offer. it was worth it & everything was great

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

4 of my tv channels had zero signal and the gym tv did not work.

joe at the bar was exceptional...location was key..they got us an early check in as requested.

staff in the kitchen were wonderful

i asked about getting some food off the menu only to be told that the kitchen had closed

the bed was great nice tv room service was great

in room breakfast was excellent

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

nice corner view breakfast was excellent

asked for laundry service and they returned it without being washed and we had to wait 1 hour before

they said yes it has a kids menu

nice room, everything as expected. kids had so much fun in the pool!

too many kids in the pool splashing around so we couldn't swim (would have liked if there was someone

water was brown because of some work being done. only has valet parking. no free wifi

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

parking was horrible

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

the pool was not working for the kids

pool was down. i had two small kids and that sucked

i like that we can open the window for fresh air. also like the laundry facilities.

the hot tub was nice and the pool area very nice

u guys didn t have room service

swimming pool kids were happy nice comfy beds

we booked the room to have alone time away from the kids at home

we had to go to the linen/ laundry room to get extra towels

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary

to plug them back in requires gymnastics as you lie on the ground and reach up under the bedside table to plug

among several guests who had to heat them in the microwave after they had just come out of the kitchen

sausage gravy for breakfast

clean, comfortable sleeping, large tv channel selection,well lit parking lot, close to everything, courteous

parking lot

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

breakfast times were hard to keep track of and the bar was not open everyday, which was inconvenient

website states kids eat free, but we had to pay for my 4 year old and ourselves

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

we loved the outdoor pool

over priced and pool outside not indoors. it was pouring so we couldn't enjoy anything outside.

parking was very limited

room was right next to laundry on first floor and that woke me up at 7 a

the breakfast and laundry room and better room service no extra towels

no laundry room to wash

s no swimming pool or guess laundry area

main reason for selecting this hotel was due to it being pet friendly

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

no towels room not that clean and no laundry bags

the hallway was dirty and there were laundry bins in the hall way all night

trash carts and laundry carts were left in the hallways blocking some exits

i go up to room and laundry carts everywhere even when i left that morning

of things to go do outside of the hotel, comfy bed, awesome room setup, pleasant employees and bar staff

laundry on site

the gym and the indoor swimming pool

too many kids in the pool

is no wifi in the room, and the front desk staff patiently tried to assist but tried many times to no

the pool was well kept

pet friendly

breakfast was good

room service was great

i would of liked a grab bar in the middle of the wall so you could use it while

there was an odd smell outside the gym

loud kids running around playing hide and seek it was horrible all evening and early morning

the pool wasn't clean

the breakfast bar and bar but i understand due to the covid

the jacuzzi at the room outside parking

plus my kids wanted to swim

location and it had access to laundry machines.

the cold pool

bath due to no plug & did not like that dark curtains did not go all the way across to block out parking lights

pool did not seem clean

breakfast had a lot of options. we were on the 3rd floor so it was quiet

horrible wifi that barely even works because it's always cutting out

that it had a microwave and a small mini fridge, along with a flat screen tv with cable with wifi

wifi no breakfast no housekeeping refused to give us toilet paper bed sheets and towels and no key

the wifi worked well enough

sheets beds were terrible, dirty floors shower wasn t clean, no cups, non working ice machines, wifi

room 204 was directly above the laundry

didn't realize there was no laundry facility

didn t have laundry facilities. had to keep reprogramming our room keys.

i loved the pool & work out room

and soft ac seemed to have trouble but that seems a general issue at all comfort inns i am aware parking is at