there is a large play area and pool inside

the kids love the pool and the mini golf the slides

breakfast ud83dudc4eud83cudffb wifi goodluck

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

to then being placed in a room that was definitely clean and convienient as far as parking lot to room to pool

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

the pool and the gym were closed. it did not mention that when i book the room.

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

another patron was very rude over laundry facilities and called me many names and nothing was done about it

i did notice it also had laundry facilities which many would

during pandemic, breakfast every morning, housekeeping everyday (with no extra charge)

the indoor pool/hot tub were amazing

sheets beds were terrible, dirty floors shower wasn t clean, no cups, non working ice machines, wifi

that it had a microwave and a small mini fridge, along with a flat screen tv with cable with wifi

the wifi worked well enough

no breakfast no wifi no toilet paper or housekeeping horrible service rude staff

requesting refund..no wifi bad smell in the room dirty looking bed clothes

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

the staff were great. the room was large and clean. the breakfast was always good.

breakfast was good, plenty of choices, again very clean

loved the way the room was set up with two separate areas for kitchen/living and bedroom/bath

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

laundry facilities worked well and area was clean

they provide laundry self service

pool area was out of order

keeping came in and took our extra towels (there were none at the pool, so i grabbed some for my kids because

have laundry room but no change on property so remove washer and and dryer called customer service no

i spend some time at your bar with friends just talking

the gym had nice

pool area was nice for kids.

the bar and front desk staff were amazing!

no parking - had to park on a different property

staff, good breakfast and was clean

the breakfast was a great variety and delicious

no room service because of

were not any parking spots in the hotel lot when we returned at midnight after attending a concert

pool hot tub

two suggestions- have more trashcans, have better lighting in the kitchen area

about this hotel was great - the staff, cleanliness, breakfast buffet (and the nice lady taking care of everything

kitchen very poorly supplied- no soap for dishes or dishwasher and toaster was broken

the kids enjoyed the pool

the laundry service wasn't working because the washer was broken.

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

laundry only had one washer & dryer and a lot of special people roaming

sugar free syrup n juice on breakfast bar

things,can not use gym facilities unless you check into the baymont suites nect door to super 8

the laundry machine was not working.

there was a gym, vending and laundry

, staff hard to find and requests were not fulfilled until following day, bugs in cabinets of kitchen as well

hotel upkeep was not good. rough parking lot. damaged walls in the room. and the advertised

also appeared to be someone moving out thay had been living there who had stuff piled in the parking lot and

s location, ease of parking, the lobby was clean and smelled really clean

bar staff understaffed, dirty tables at 8pm, slow service

i know it was explained as covid related - room service still not available

bar was very busy, understaffed and the bartenders were somewhat rude initially

i was grateful they were able to accommodate my early check in.

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

variety of breakfast food items. different menu instead of same thing everyday

the first night there we were left with no wifi apparently the whole hotel was expierncing the same thing

breakfast

breakfast and wifi

no elevator on premises.no swimming pool.

the breakfast was good.

location & it s pet friendly

breakfast was great. location very convenient. rooms clean. staff friendly and helpful.

were told they didn't have any available u til the following day because they hadn't started the laundry yet

laundry facilities were available

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

room service was not consistent

clean, good breakfast, strong wifi

breakfast was okay

the size of the pool.

musty smell in room, tv didn t work, wifi didn t work

the room i received was not well vacuumed and old laundry baskets were

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

the breakfast and laundry room and better room service no extra towels

s no swimming pool or guess laundry area

very clean; thrilled to be able to take our pet

the exercise room and having a guest laundry.

kids running in the hallway at 1:00 am in the morning

gym and pool were very clean

there was only 1 bar of soap for the sink not the shower

the pool was perfect, just a little cold, i very much enjoyed swimming in it

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

laundry room was too small

the laundry doesn't work on either floor

the laundry on floor 6 was out of order

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

the waiter in the breakfast buffet felt like he was rushing us

parking

9 o’clock is a time for adults kids are relaxed but can’t go eat or swim or workout cause everything has

website states kids eat free, but we had to pay for my 4 year old and ourselves

ample parking

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

nice fitness center and pool too

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

the staff were incredibly helpful and friendly. the pool was great for the kids.

was shut down for maintenance one of the reasons why i booked it for the kids

laundry on site

the bike in the gym made my feet hurt

they let me have late check out because i wasn’t allowed to go to my husbands appointment at the cleveland

shower without tub plenty of towels great kitchen comfy bed

breakfast

it must have been laundry or maintenance

i am a hilton honors member, but if you are not, you have a pay for the wifi

the gym was excellent

no pool

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

parking lot was well lit for night time arrival

they room was nice. had a spa tub and very clean.

plus my kids wanted to swim

pool wasn't open

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

staff was great. managers reception and breakfast was out of his world.

swimming pool is unsafe for kids water is too high sometimes floor is really slippery

was no room service changing out towels making up the bed and empty the trash cans in the room during our

kitchenette and second tv in living room and the free happy hours reception.

the overall hotel was very clean, it appeared that the kitchen floor area in our suite had not been properly

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

full kitchen, accessible shower, location and first floor room, breakfast buffet

i loved having a kitchen with a refrigerator and microwave

the breakfast was hot and fresh

we had to go to the linen/ laundry room to get extra towels

the different types of breakfasts everyday, the staff, the gym, the beds, the bathrooms

the wifi worked very well for my laptop but not on my iphone - not sure why

t like that the pool was closed but it was mid december in cleveland and it was frozen

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

i like that we can open the window for fresh air. also like the laundry facilities.

the pool was closed

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

we booked the room to have alone time away from the kids at home

last night kids were running down the hall, opening and shutting doors

location and it had access to laundry machines.

parking sucked, excellent location, staff and room but it was as if there wasn't enough parking

were having their parking lot resealed and the smell was an instant headache

i wish they had designated 'no pet' rooms

used plastic cups in the room and crumbs on carpet

pool and spa nice,

also, the on-site bar is a must place to get a drink and check out the view of the falls

too many unattended kids in pool area

wifi is the worst i've ever seen anywhere in the world

only disappointment was the pool area

we loved the pool the location of our room and the breakfast

very clean. breakfast was great! and the value was great. highly recommend

we loved the pool the location of our room and the breakfast

clean, quiet, breakfast was good. i will stay here again

parking was very limited

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

had heated pool

fitness center

the hotel was clean and staff was friendly. the breakfast was great! clean pool

the front desk employee didn't have enough coins to change to me for the laundry lol

laundry not working, breakfast area in great need of upgrading

laundry, ice machines, bathtub stopper, etc not working

laundry is cheap

they didn t have laundry supplies for the washer and dryer.

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

self laundry facility was in the hotel

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

13 kids -all under 15- completely out of control in the pool

wifi was terrible..no continental breakfast..bad selection of coffee in room

no breakfast

breakfast service area, the waffle maker is a nice touch

room smell old and no breakfast which i expecting with the price per night $83 parking is very good a lot of

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

you even get a full breakfast with belgian waffles

no laundry bag in closet

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no place to do laundry

shuttle to airport was awesome

everything me and the kids enjoy it

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

we stayed for four days, one thing we didn't like was the laundry system

room had an odor of previous guests cooking and dirty laundry

only issue would be laundry area and you have to pay to clean clothes

need coin laundry inside.

not in the laundry, not in the room, not in the bedding

he was able to find one bar in the laundry room

room was clean, the location is great, and they actually provided a decent hot breakfast in the morning

free parking on ad when i arrived i was hit with a 50

provided a shuttle service to the airport

the airport shuttle was awesome

the pool had to much chlorine.. had. salt taste

i had some trouble connecting to wifi so i called the desk and they quickly fixed the problem

pool was down for updates but looked nice

no bathtub in our room and the pool was not very clean and was small.

the shower was huge and i loved the little kitchen the room came with

loved the shower and kitchen

the breakfast was super

barbra asked for a mention for the kitchen

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

very few cable channels, poor wifi reception

also, the breakfast was fabulous

pool was closed and not stated online that s sucked

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

there were lots of kids there for a tournament

friendly family welcoming kids friendly

have pool toys for the kids at the pool. prepare the food better. it was all overcooked.

- noisy from the ventilation system - missed guest laundry

linen in my room was never changed or replaced during the entire stay and no onsite laundry

wish they had a laundry room.

guess if anything , it would be that there was nowhere to do laundry in the building

pool closed early for kids at 8 pm while most places we have stayed never had age restrictions on time for kids

whole hotel smelled like marijuana which was upsetting being i had my kids

included hot breakfast includwd no payment for parking

my boys love the pool here as this is our second time staying

had an excellent breakfast

everything from check-in to room to pool

guest laundry was appreciated

the fireplace in our suite was nice, two bathrooms was convenient

great location! loved the bar and outside hangout area

enough for a family with 2 kids without feeling cramped

i enjoyed it overall service and pool. polite representative at front desk and bed was comfy.

it was clean beautiful and plenty for the kids to do in the area.

breakfast was very nice with a lot of choices

it was supposed to have a large kitchen corner counter and larger kitchen table

the staff in the morning for breakfast was very friendly

i love the breakfast and i love the location and the room

breakfast was very sad.

enjoyed dinner and breakfast at the

breakfast left a lot to be desired

breakfast coupon system

the breakfast was lovely, fresh fruit cut into bite size pieces, egg, granola, pastries

pool and laundry room,

the hostess in the breakfast room was not as professional as i would've expected.

pool was under renovation during our stay

the breakfast was really goood, a lot to choose from.

in the morning, phyllis was keeping the breakfast area stocked and then drove me to the car rental facility,

after an hour he went to laundry area & they gave us towels

there wasn't anything i didnt enjoy, only that the pool was closedud83dude22..

didn't eat any breakfast and the beds was great

close to the cle airport and shuttle is 24/7

the shuttle lady driver so sweet and

broken laundry machine and poor breakfast

room was quiet & peacefull and everything we needed including laundry machines, were on the

staff is great. good breakfast.

pool

great breakfast friendly staff clean place

the breakfast was excellent.the pool was very clean.

pool and splash pad. grand daughter loves it!

close to the galaxy restaurant, adequate parking, clean, continental breakfast

always good parking

ended up not staying, wasn't pet friendly.

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

kids running down hallway late at night.

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not

there is a large front grassy area so its a little far to the parking lot

room service messed up the order with no compensation

there was no laundry facility, had to go to another hotel

the rooms were a great value and we utilized the laundry facility as well

working pool, luke warm hot tub, no working laundry

they said they were still doing laundry and that we would need to wait

wifi does not work in all of the rooms

my laundry was stolen twice

i came to relax and it was a lot of kids this day!

on site bar and restaurant with beautiful outdoor seating

pet friendly is a plus since this is our standard mode of travel

convenient location. clean the woman at the bar that took my food order was amazing.