the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

convenient location. beautiful room and property. lots of parking.

i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to

dining area and staff were fantastic. coffee bar in morning was great.

laundry facilities

was able to do our laundry, that was so helpful

the veterans parking and onsite laundry facility

refunded my money when laundry room wasn t stocked w/ soap

no waffle maker for breakfast

location and it had access to laundry machines.

i wish they had designated 'no pet' rooms

pool not open

pool closed

complimentary breakfast was good and

laundry were great in all respects

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

noticed someone (attendant) folding laundry

curtains didn t close and there was a parking lot/street light right outside our window

very close to the mgm casino where i was attending a concert. clean rooms!!!

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

laundry is needed

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

there was a spot for guest laundry but there were no machines.

odd smell from laundry room

it must have been laundry or maintenance

the gym was excellent

could not use pool.

has an indoor pool and gym

pool was not open.

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

a lot of things were broken ie pancake machine at breakfast, hot tub, sauna

the towels were dirty, the wifi sucks, their parking lot has pieces of glass

were mostly young people going back and forth lots of smoking

smoking allowed

a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

breakfast options could have been better.

the breakfast was very good and the location was very convenient

i had no complaints but my dear other half wished the fitness room was a little bigger

- noisy from the ventilation system - missed guest laundry

wish they had a laundry room.

guess if anything , it would be that there was nowhere to do laundry in the building

linen in my room was never changed or replaced during the entire stay and no onsite laundry

pool was also very very chlorinated, which is great for cleanliness

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

clean, spacious rooms, complimentary breakfast, happy hour and wifi, very helpful staff.

hot tub had to be drained & it took hours to heat back up & by the time we got in to enjoy it, pool hours were

room was clean and comfortable. pool was nice.

always, when traveling with dogs one can assume the pet friendly rooms will have a bit more wear and tear than

the pool. the kids loved it. we also loved the staff! super friendly

swimming pool available, big parking lot

the pool and sauna were absolutely perfect

swimming pool equipment was a little old fashioned.

and breakfast was awesome

the staff was wonderful. loved the breakfast.

having a kitchen & separate bedroom

the breakfast bar room is superb! the staff was friendly and helpful at all times.

i loved the personable feeling of home using the kitchen.

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and

pool was very cold

no breakfast

it sounded like kids were running and jumping off the beds like they were going to fall through the floor

pool facilities closed indefinitely so i was informed.

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

pet friendly.

the breakfast employee deserves a major raise, she went well above and beyond her duties

breakfast room and breakfast toast is were exceptional

very helpful staff. the rooms are clean, the breakfast was tasty.

a change machine in the laundry room might be nice.

wish all the chain motels could come up with a better breakfast

staff was so nice! everything was clean. breakfast was sooo good

breakfast had a diverse good range of options hot and cold

breakfast was wonderful

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

the parking lot had severe holes which could lead to someone falling

nice breakfast

pool room needs to be renovated, but it was still a nice pool

breakfast was adequate

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

was able to do laundry at the facility

the wifi was terrible. room was okay. breakfast was okay. the overall rating was below average.

since it is pet friendly i guess it was from a dog

fitness center was not lit up during the first night of our stay and i didn't even know the hotel

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby

there was also a laundry on site

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it

very clean, guest laundry room was convenient, great location, quiet.

laundry room had new washer and dryers and was kept clean

breakfast was fine.

nice continental breakfast in a quiet room

i don't remember there being any other breakfast

there was a continental breakfast. not many choices. muffins were fresh.

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

nice pool

lots of parking

room service was a problem due to the phone and staff

the room service staff was friendly and helpful

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the laundry facility was clean and well maintained

the pool was closed because kiddo vomited in it.

and jacuzzi were great, it was amazing for the kids

very clean, rooms were big safe parking

initially booked a king size non-smoking room, but i was given a double bed smoking room

dirty stairs,walkways and definitely parking lot. no wifi code , vending machines closed.

there was yelling and smoking people in front of the rooming-in the parking lot all night

king /smoking giot 2 doubles/smoking

and gas station in the same parking lot as wendys

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

another patron was very rude over laundry facilities and called me many names and nothing was done about it

i did notice it also had laundry facilities which many would

we had a spa tub in the room

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

seeing the laundry behind the front desk

laundry staff operating front desk

laundry service on site

on site laundry

laundry out of order, no hot water, tub slow draining, and a short in the electrical

breakfast -pool was nice-kids really enjoyed it -hot tub -nice facilities -very friendly and accommodating staff

to many kids

) pool/breakfast area crowded with unsupervised kids (where are the parents

love the continental breakfast

staff, room, pool, breakfast

in hallway and someone knocking on our doors up until 11:15pm - assuming it was kids as there were a lot of

great wifi staff were friendly

having access to the pool, bar and pool table offers a very nice touch

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

i didn t realize it was a pet friendly hotel, and i have severe allergies

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

had to ask for cups, found dirty laundry in hotel room

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

the accommodating staff and room service options.

the pool/gym were closed

friendly staff and great common spaces for family to hang out late night after kids were

they were rude, my sons couldn t work out at the gym

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

among them plus a great respect and friendship between those at the front desk and the bar and their supervisors

shower was a little small for me. my key only worked on the room not the doors or the gym.

all hotels with a pool should have guest laundry

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

we used the laundry which was very good

breakfast wasn't simplistic; offered omelets, sausage, home made oatmeal in addition to fruit and

no room service. didn't receive our continental breakfast.

really appreciated laundry facility

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

it offered a buffet style breakfast and free laundry room

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

the pool was to cold need to fix heater

pool heat was broken the first night i was there and closed the second night i was there

there was nothing we didn't like. the pool is pretty small and shallow but still a great place.

clean and nice spacious room. amazing breakfast options.

breakfast was fine

disappointed pool wasn't open, but we understand

musty smell in room, tv didn t work, wifi didn t work

with covid we have seen many hotel bag-n -go breakfasts

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

the mini golf clubs need replacing and the course was rather dirty and some gross wet clothes or tissue in

was a lot to do on the property, they had mini golf, hot tub/swimming pool, an arcade and a jungle gym for kids

great washing facilities for laundry, computer access with printer, pool

couch had pet and human hair all over it and wish the room came with an oven or air fryer.

accommodating staff, clean parking, updated room and great proximity to other amenities.

location and on site parking.

breakfast was good, rooms were comfortable with easy access to parking, good value.

the bed was comfortable. the laundry machines were great!

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

i went to the desk for some laundry detergent and was told it s two dollars

having a gym and laundry room was very convenient

the convenience of having a kitchenette, the gym,

called downstairs the next morning and was told there were no more because laundry hadn t been done

free parking, close to highway, modern feel.

the hotel does not offer breakfast.

the staff professinalsism and friendless. plenty of free parking.

the parking lot seemed to have some questionable characters late at night.

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

the pool it burned our daughters eyes

pet friendly

complimentary breakfast and parking

inadequate, out of coffee, waffles had to be made by attendant, but no was was there to work the kitchen

the exercise room and having a guest laundry.

heather at the bar makes a mean old-fashioned

gym and pool were very clean

the pool was perfect, just a little cold, i very much enjoyed swimming in it

so we did not watch tv or use the pool

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the

excellent breakfast and friendly cheerful hostess.

pet friendly

the smallbut well designed kitchen was extremely helpful

room was right next to laundry on first floor and that woke me up at 7 a

s no swimming pool or guess laundry area

no laundry room to wash

the breakfast and laundry room and better room service no extra towels

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually

the room i received was not well vacuumed and old laundry baskets were

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

loved the pool for the kids and staff was awesome. the club was the best!

kids running up and down the hallway all night

and it comes with a free breakfast

think a little boy was having his birthday party at the facility and when i took my kids down to the pool they

breakfast served each morning of our visit was a great value

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

guest drop off area is not covered and parking near the lobby is very limited

and staff was great nice clean pool area had a lot of wet towels around but pool was

location good parking beautiful room

the rooms was spotless, the bar was a great bonus. food wonderful.

room and pool

and my wifi never got connected

poor gym equipment. tiny pool.

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available

an ok breakfast to get us on our way

the breakfast buffet was great and snacks and beverages near the

liked everything about the property from the room to the daily breakfast

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

was very pleasant from the well lit parking lot to the front desk staff would recommend

we loved the outdoor pool

excellent staff, great breakfast, great location.

i like that we can open the window for fresh air. also like the laundry facilities.

last night kids were running down the hall, opening and shutting doors

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks

pool and hot tub was nice

there were tons of kids in the hot tub, shouting and splashing

guest laundry was easily accessible

staff are petty theives who steal change and laundry quarters

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

, laundry services, & wake-up calls

access to workout room laundry room

we had to go to the linen/ laundry room to get extra towels

great breakfast. loved the evening reception...wine, cheese, crackers, etc.

the wifi worked very well for my laptop but not on my iphone - not sure why

it didn t have a indoor pool

there is also a small kitchen area with a sink and nice size countertop along with fridge and microwave

laundry on site

the pool is currently closed but the gym is open 24 hours

pool needs to be opened, fire pit was not on.

breakfast bar wasn't fully open or the pool

too many kids in the pool

the amenities laundry/pool and the room set up, location, plus price for the week.

laundry machines worked great and didn't cost extra

weird bloody looking thing in bottom of laundry basket

the gym and laundry were helpful to have onsite

i love the free laundry option! this was a very quiet hotel as well.

the location and the staff are friendly and helpful self laundry is available room are big

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

food was quite good for the continental breakfast and the location was safe as was the free parking garage

free wifi and free parking

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

laundry machine didn t work but ended up not needing them so it was ok.

very clean! we loved the pool & the staff. great location

i use a cane, i would have liked a grab bar in the shower, and also by the toilet

clean, solid wifi signal everywhere

room service menu and kitchen didn't seem to be in s

didn t like the fact that we did not get room service on the second day of our stay

falls ample parking great location

i just hate that the pool is always closed and it never says so on the website

i had to park across the street in a parking lot and walk almost a block back to the hotel

wifi is the worst i've ever seen anywhere in the world

cleaner laundry room, around the machines, please!!

good breakfast choices

it s very nice place and comfortable beds i liked the breakfast

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

clean rooms clean and fresh smelling towels comfortable bed fast wifi good ample parking friendly

staff from front desk to breakfast staff to bar staff, all were wonderful

got accused 3 times and profiled for smoking in the hotel room

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

the bar and grill has good food and a nice atmosphere

we also did room service for

the shuttle and valet parking are terrific bonuses

the bar was not open on our second night when we returned from an early dinner

beds were very comfortable and that we had free shuttle service!!

my children and i love the gym was open 24 hours

- gym needed remodeling (water leak)

the cafe breakfast was great and so was the bar and speakeasy

breakfast bar is by far the best i have ever enjoyed during any of my many travels

excellent location, amenities, room service and staff was very helpful!

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

when i asked to remove the mini bar they said they will charge me i was surprised for what, i called room

free use of laundry facilities

we loved the restaurant, very nice breakfast buffet (not your usual hotel breakfast buffet), lots of selection

wifi is terrible, worthless to any business traveler needing internet access via wifi

bed was incredibly hard and the parking lot was not plowed in a timely manner

also we had to pay for breakfast i feel that a small breakfast could had been provided to guest, and your

there breakfast has really nice variety and my favorite part was definitely the coffee bar 10/10 would come

shuttle service was wonderful

it is nice having a real kitchen for making small meals and cleaning up

amazing staff, clean rooms and amazing breakfast

there were kids screaming and running up and down the halls at 12:30am.

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

breakfast was very good

nice bar and exceptional garden space

convenient with laundry and gym room

location convenience. roomy suite. wi fi, kitchen.

close to cleveland clinic and the shuttle came everyday

room was very good and room service was excellent

asked about wifi handed a card said just do what it says

near cleveland hospital. laundry services

- no laundry bags, no in room directory (e

the self service laundry was great and the shuttles to and from the hospital was great as well.

nice to have laundry facilities and exercise gym

i noticed there was on in the laundry

ice machine worked, laundry room wasn t open, pool was down

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

also,at one point very loud kids at pool un attented by a parent for long periods at a time n all hours even

was disappointed that the kitchen or bar weren't open for dinner and there didn't seem to be any room service

no bar service

bar staff understaffed, dirty tables at 8pm, slow service

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

everything was great . restaurant and bar on site . food was great !

i know it was explained as covid related - room service still not available

mall, easy parking and nice pool

add a laundry facility? a better grade of coffee? i nitpick...

the hot breakfast was very delicious

room was quiet and bed was comfortable breakfast was great

the water in the pool was too cold for my liking.

pool was indoors but it was clean, just too hot in the room for me

free breakfast and indoor pool were an added bonus for such an inexpensive place

they allowed pets

always like eggs with my breakfast and a bigger pool would have been cool, but for the price, i can't really

no breakfast

king bed non smoking room breakfast wifi mounted tv

good location. good amount of parking.

any discount since that was our primary reason for choosing this location i was told to let my kids swim at

to the coronavirus, there wasn t the typical breakfast but the fact that they still offered it was great

clean place. up to date furnishings. quiet location. good price. well lit parking.

my grandkids loved the pool! i personally loved the breakfast! absolutely amazing!

very clean, and very clean laundry,

- neighborhood was a little scary - they don t sell laundry detergent

exercise room, laundry room, & outdoor fire pit.

the laundry room smelled like urine

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

laundry facilities but they were out of service

the dryer took forever to dry one load of laundry

their laundry services are bad

were a lot of cars in parking lot and i had to park kinda far from my room entrance

ended up broke down in the parking lot after check out

convenient, free parking and have guest laundry

i didn't have time for the gym or need the laundry, but i was impressed by those, also

pet friendly

clean, large and comfortable room, free parking. all was good.

the breakfast cooking staff were exceptional

i did not avail myself of the breakfast i just went on to work.

exercise room available and free breakfast of hot or cold cereal, muffins, bagels, yogurt and waffles for guests

value for the money, room clean and smelled nice ( many places smell musty) breakfast was enough to get us

no breakfast in the morning really would of enjoy it

the wifi was down the whole time i stayed there

laundry facilities worked well and area was clean

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

they provide laundry self service

clean, good location, great continental breakfast, nice pool for the kids

clean, good location, great continental breakfast, nice pool for the kids

have laundry room but no change on property so remove washer and and dryer called customer service no

pool was closed that's the only reason we booked there cause we thought was open

the bar and front desk staff were amazing!

pool area was nice for kids.

why is the pool closed?

everything. the staff, facilities and breakfast was very good.

the grandchildren enjoyed the pool

no parking - had to park on a different property

gym was not equipped as other hampton inns

clean and tidy. good breakfast.

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal