guest laundry was appreciated

wish the pool was open

free wifi

the tv and wifi worked perfectly

my wife s and our favorite thing at the hotel though was the gym

my laundry was stolen twice

only thing that was disappointing was that they didn't serve lunch either in the dining area or room service on

it was worth the money! best breakfast ever. my kids loved it!!

very professional room was excellent and clean breakfast and serving staff were

they have a nice parking lot

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

room size and laundry associate

the non-smoking room reeked strongly of cigarettes

fitness machine was broken. the bed pillows were small.

a smoking room online, got there and was told i didn't but could change it for $11 more

you need some chairs in your laundry room

clean, good location and friendly staff. also very good breakfast and free parking

pool was nice -the breakfast was good -the staff was friendly -parking was easy -the area felt secure -the beds

since we have an time change a little longer breakfast time.

it was relaxing breakfast was great and it smelled soo good.

laundry facilities was perfect timing for our cross country trip.

breakfast was delicious and abundant

room was fantastic, big kitchen and living room area

place was booked and pool was packed so didn't go swimming but will definitely come back here

lots of kids running around

variety of food for breakfast

it was clean, comfortable , and courteous staff. no pets allowed, and no smoking.,free parking.

breakfast could be a little better ie:sausage eggs add potatoes.. everything else was good

the pool area was nice. the room was beautiful, and breakfast was delicious.

we told the breakfast attendant who offered to microwave them for us

the laundry facilities were always in use and had an odor of cat urine

you had a kitchen and laundry machine and dry their and could by quarters from the front

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

the prices and being able to have a mini kitchen for the stay

pool: it was a little sad

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

falls ample parking great location

parking is very bad because of extra events that they give that take up all spaces.

else it is a beautiful hotel the food in the restaurant bar area was terrific more than

pool was very nice and warm

bar was very busy, understaffed and the bartenders were somewhat rude initially

i love the gym

bar staff understaffed, dirty tables at 8pm, slow service

was an event going on at the hotel and the parking was extremely limited

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

wifi was too slow

i was very elegant. i slept comfortably and the bar was nice.

the availabilities...pool bar food etc

the indoor pool/ hot tub.

laundry facilities were good but the dryers required 2 rounds to dry

great laundry facilities

was very nice and clean with the fridge raider and stove and microwave they also have on site laundry room

the onsite laundry

and there were laundry facility and snacks available

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

were told they didn't have any available u til the following day because they hadn't started the laundry yet

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

no change machine for laundry and vending

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

suggestion is to update laundry area so coins is not the only option

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and

i didn t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like

price, do not cheat with price, kind staff, quiet room, convinient parking lot, smooth and quick to respond

they don't clean their rooms they lied about not having wifi

my room was nice and clean stayed there about 3 weeks and the mini kitchen came in handy

no good tv channels, poor wifi,no pool or hot tub

thing and i understand it s pet friendly but one area smelled like dog but down by more didn t just need

cleanliness of kitchen, stove, and appliances

25$ a day for pet

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

hot tub has been removed from pool area room needed to be clean better

the staff was friendly, greeted us every morning before breakfast, the pool was great, it was clean

the breakfast was very good and this location will be my future choice of stay!

there was a gym, vending and laundry

the laundry machine was not working.

hotel upkeep was not good. rough parking lot. damaged walls in the room. and the advertised

, staff hard to find and requests were not fulfilled until following day, bugs in cabinets of kitchen as well

the breakfast was hot and had many good selections

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

laundry only had one washer & dryer and a lot of special people roaming

get clean towels, no swimming pool, and no breakfast,all entry doors were propt open, and the card would not

no pool or activities.no refrigerators in rooms.

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal

the grandchildren enjoyed the pool

no parking - had to park on a different property

nice pool area

no room service because of

were not any parking spots in the hotel lot when we returned at midnight after attending a concert

have laundry room but no change on property so remove washer and and dryer called customer service no

pool was out. unforeseen circumstances but a big disappointment

i spend some time at your bar with friends just talking

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

wifi did not work

convenient, free parking and have guest laundry

i didn't have time for the gym or need the laundry, but i was impressed by those, also

the size of the room and the kitchenette.

wifi didn't work

the staff were great. the room was large and clean. the breakfast was always good.

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

laundry facilities worked well and area was clean

they provide laundry self service

some noise from room above but there were a lot of kids at the hotel at that time.

bed very comfy breakfast warm and adequate clean room quiet location

the kids enjoyed the pool

pool was too cold

overall the room was very clean, but the kitchen accessories.

kitchen was dirty, there were several lights out in the room, the kitchen equipment was very poor

comfort, mattress and pillows are excellent. room layout, excellent. kitchen facilities.

the exercise room and having a guest laundry.

there was only 1 bar of soap for the sink not the shower

kids running in the hallway at 1:00 am in the morning

pool just a little cool...but didn't keep me out of it!

i did not have time for a workout in the gym

broken laundry machine and poor breakfast

room was quiet & peacefull and everything we needed including laundry machines, were on the

chose this site because it had a swimming pool and continental breakfast

good breakfast, easy in and easy out of location

staff is great. good breakfast.

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

parking was not the best.

very clean and roomy. nice pool area.

the pool was cold. would have been nice if the water was warmer.

i loved that it is pet friendly, has a pool, and complimentary breakfast

ice machine broke, and not fault to property, just hit weekend that parking lot being worked on.

the room was spacious, wifi worked well

breakfast was very good

the place was beautiful. the staff was amazing. the pool and breakfast was awesome

the breakfast was lee's than desirable

room service was not consistent

small pool

it was a sunday night and the parking lot wasn't full or anything

nice breakfast - helpful staff - wonderful room

pool was little small.

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

it offered a buffet style breakfast and free laundry room

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

all hotels with a pool should have guest laundry

we used the laundry which was very good

breakfast was very disappointing. gym was a little dirty. staff weren't overly friendly.

quiet, clean, and nice breakfast in the morning

add a laundry facility? a better grade of coffee? i nitpick...

we were disappointed that the pool wasn't available.

whirlpool pool gym

amazing breakfast which included a variety of items including almond milk, and cinna buns

the hot breakfast was very delicious

no breakfast

had burn holes in it ( was a non smoking room)

king bed non smoking room breakfast wifi mounted tv

king bed non smoking room breakfast wifi mounted tv

king bed non smoking room breakfast wifi mounted tv

good location. good amount of parking.

not able to find out who put a dent in my car out in the parking lot also thought i would like to be on the

to the coronavirus, there wasn t the typical breakfast but the fact that they still offered it was great

not much of a breakfast. omelettes awful..eggs full of cheese.

breakfast, gym, cleaningness, space of the room, kindness of the people, location of the hotel.

nearly a brand new facility. excellent breakfast.

were a lot of kids in the pool that were from a birthday party and no one was really chaperoning them

the indoor pool was a nice bonus for our little ones

a lot of greenspace to relieve your service animal, well-lit parking area

very nice breakfast as well

i liked the price, the waffles, free wifi, free parking, and the location.

didn't try the coffee and any breakfast they might have had. bed was fine, room clean, smelled

no breakfast in the morning really would of enjoy it

in the evening teenagers were gathering in the parking lot waiting for a adult to get them a room

exercise room available and free breakfast of hot or cold cereal, muffins, bagels, yogurt and waffles for guests

the dryer took forever to dry one load of laundry

their laundry services are bad

laundry facilities but they were out of service

very nice place for the price. they have a nice heated pool outside, quiet & relaxing place

i didn't partake in the pool, but did not know it had one so i wasnt prepared

the friendly staff, the food was good and open late.. we liked the indoor pool and hot tub

parking

the pool was nice and well maintained

pool/spa

we had room service every day!!! staff was friendly and helpful.

laundry machine didn t work but ended up not needing them so it was ok.

the pool/spa were out of order

drinks at the bar were amazing

room service menu is sparse no beverage list

that the pool closes at 10

didn t like this hotel couldn t offer no towels what happened to laundry and housekeeping this weekend

pool water could have been a little warmer. my son enjoyed it but i was freezing!

says you get free wifi, but had to pay for it

wifi was down v

of her way to make sure our reservation was the way we needed it and called as she had arranged early check in

was not able to use laundry since dryer was not working

convenient laundry facilities. accommodating staff.

there was a laundry room that was in use by many of the guests and they seemed thankful to use it

but a functional laundry mat was very helpful too

laundry availability

on-site laundry was convenient

i needed towels and when they were out, a very friendly young lady from the laundry room personally brought

more laundry facilities would have been nice

the room is very comfortable, the breakfast was great. everyone was super friendly!

pool provided towels and that was helpful, so we did not have to pack extras or use room towels

laundry machines, coin operated, if needed

had laundry facilities. staff was great.

the parking wasnt awesome, but i would stay there again.

there was a lot of traffic in the parking lots made me feel uncomfortable

lumpy pillows screaming neighbour throughout the whole night wifi kept cutting out

had laundry available on site

the parking lot had drug activity going on in it

booking, there were amenities stated to be in every room, such as coffee machine and kitchenette to prepare

bathroom sink was a kitchen sink

said we would have a kitchen and we got to the location to be told there was no kitchen and we weren t even

pool and laundry area

complimentary breakfast

the bar was hardly ever open!

they apologized for the shuttle to the wedding venue being late- which made us embarrassingly late for the

guests left a mess in the pool area.

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

guest laundry

location was great for the interstate. breakfast was excellent. the pool was enjoyable.

a suggestion is in the pool area when the kids got out one of our girls, that was walking out of the pool and

facilities and grounds, convenient roomy parking, great access to highways and local businesses

parking area is very dim

the breakfast bar could use some changes

the pool was closed

the pool has been out of service and there was no indication of this on the booking

was terrible, no keyed entry at rear of hotel (where our room was), pool not working, needs updated and cleaned

the laundry room was only one machine and occupied the entire time by long-term construction tenants

more items such as scrambled eggs for the continental breakfast.

pet fee was less expensive (or better yet, refundable) since we take care of our dog and don't let

was you could only enter the building through the front entrance makes it hard when it comes to parking and

the location was very close to the interstate and had a big parking lot

self service laundry charges $10 to wash dry and fold for you per load, very friendly and accommodating staff

kitchen area

pool rooms stank wells had blood looks like blood she's a dirty pistons it looks like your blood

nice big refrigerator and cozy kitchen

service there was no dishes in the kitchen, no remote for the tv, cat hair in the kitchen on the chair, burnt

lady who was working in the laundry facilities dried my girlfriends shorts when she wasn t supposed to and

wish it had free breakfast

they had a pool, gym, and a bar.

is awesome :-) he transported us to the gervasi winery and was very accommodating in the shuttle services he

i did use the bar area and bar and the people there were fantastic, cheerful and loads of fun

hotels offer free laundry - was hoping for the sane here but this was not the case

the laundry room was such a pleasant surprise

location, room was beautiful, on site laundry

comfortable beds, good size room. laundry room friendly staff

breakfast bar was great

location very convenient. pool never over crowded. free laundry

the gym is really nice for a hotel and the laundry room is free

hotel was perfectly placed for me, had everything i needed including complementary laundry facilities

it had a nice kitchen which was nice, and had a free laundry facilities

really nice food choices available at the evening social hour and at breakfast

parking is close

perfect location.nice hotel,staff,and breakfast

i never seem to get up in time for free breakfast, but they have a to go bag with snacks for

clean, quiet, breakfast was good. i will stay here again

everything, it's very clean ud83dudc4c breakfast is wonderful we enjoy de pool

needs really replacing its sunken in the middle and of course the towels are too small and the laundry detergent

t use the hotel wifi for streaming like chromecast or that

couldn t use my chrome cast on the hotel wifi, had to use my phone hotspot for it.

friendly staff. pet friendly hotel. drive thru check in window

the chuck holes in the parking lot.very noisy at night

the listing for hotel amenities included a laundry room and there was none

the exercise equipment was broken and the laundry was out of order as well

then their laundry facilities were also not working because they said they were renovating but you never saw

breakfast very nice location close to everything

the pool was closed.

guest laundry machines caked in dirt

they have coin laundry

parking does need an update but accommodations are very good

they also offer a bagged breakfast, with and without meat

the parking lot would have been more comfortable

pet owners

wifi is really spotty and if you use a streaming service for the tv it will constantly have to load

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

ease of check-in and pet-friendly accommodations

location and pet friendly

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

breakfast was very good

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

the staff was very helpful and friendly. the breakfast had a nice variety of foods.

a few more options in fitness equipment would have been great

breakfast was great. and access to laundry room was good.

couldn't go swimming couldn't do laundry. website should have told us it was down

i took the kids for the pool and they enjoyed that.

the breakfast

great location, very clean, and awesome breakfast. kids loved the pool.

the kids enjoyed the pool and i enjoyed the laundry service

hallways could use updating but were clean with the exception of laundry in multiple places

indoor pool was freezing

really loved the kitchen in the rooms

the kids enjoyed the pool and i enjoyed the laundry service

enjoyed the large room...it was great with the kids

was a bit weird & handicap parking was like 2 or 3 spots for the main entrance

breakfast was a good hotel breakfast, kids loved the waffle maker

my kids loved the breakfast. a very good variety.

the pool, whirlpool, friendly staff, great breakfasts, great location

beautiful setting on a nicklaus golf course.

just mentioned no spa services

very nice but clearly older. tv small pool not open due to covid

we would like to come back when the pool is open and take in the spa later in the year

i ordered room service, and while the food was terrific, it was delivered without napkins, condiments, or

breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room

breakfast, enjoyed sitting around the fire pit, used the grills, pool, exercise equipment and laundry facilities

was needing to do laundry and there were 2 washers and dryers

the pool was closed but they arranged for us to use the sister hotel located right next door

spacious room. friendly staff. bright, cheery breakfast. pool. wonderful kitchen in suite.

the mini golf clubs need replacing and the course was rather dirty and some gross wet clothes or tissue in

pool was amazing had so much fun swimming playing around with my kids and friends i will come back for more

the arcade was nice the kids loved it

the bathroom was small. there was no breakfast and no room service.

the atrium play area for the kids and it was pet friendly

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

the pool area was not very attractive, the pool looked to need painting & renovations

friendly staff, clean nicely updated rooms, and a good free breakfast included

pet friendly

the room was big and clean, i hate carpets so the floor was another plus

they are very pet friendly

even the parking area

there were a lot of workers there, they were drinking and smoking outside our door

i did notice it also had laundry facilities which many would

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

another patron was very rude over laundry facilities and called me many names and nothing was done about it

i did however wipe down the surfaces and the spa tub due to my personal preference

very clean, well appointed rooms, fridge, good breakfast, friendly staff.

they do allow pets but charge $25 for it

we paid $20 extra for pet which was very fair and worked with our budget

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again

there are hot items for breakfast

full size kitchen, streaming apps on tv and full sized (amazing) soaps in the bathtub.

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

breakfast was adequate

the parking lot had severe holes which could lead to someone falling

a bit noisy but we were next to the gym so i don t think that could be helped.

the location, free parking, large room, very comfortable bed.

a change machine in the laundry room might be nice.

breakfast was great

on line it said there was a spa tube when in fact there was faults advertising

and great breakfast every morning

staff was so nice! everything was clean. breakfast was sooo good

laundry area was clean, my room was very clean and smelled good, air conditioning was amazing

there was also a laundry on site

very clean, guest laundry room was convenient, great location, quiet.

feel more bleach or stain lifter needs in laundry

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

was able to do laundry at the facility

extra for the pet as well as an additional $59 deposit that i was not expecting

since it is pet friendly i guess it was from a dog

pls remember to provide wifi and breakfast instructions at checkin

breakfast room and breakfast toast is were exceptional

breakfast, free cookies, close to the interstate and nearby restaurants

hot tub and pool indoors

the breakfast employee deserves a major raise, she went well above and beyond her duties

we love that it was a pretty decent size suite and that it had a bar/kitchen area for eating.

staff, comfortable beds, clean room, wide variety of food for breakfast, coffee and tea available

plenty of parking space for guests

only one ice machine. pool closed for repair. aging.

breakfast excellent, bed comfortable, good location. didn't like extra,security charge

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and

the room was very nice, and there is on-site guest laundry facilities if needed

nice it has laundry facilities and a good little gym

pool was out of order

cleanliness, pool was warm, our suite was clean, the staff was great.

the weather was real bad and the parking lot was not plowed in a timely.manner

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

laundry were great in all respects

noticed someone (attendant) folding laundry

parking was convenient

there was a big dining area for breakfast, a nice sized pool, and a small gym

no laundry soap and nowhere close to buy it

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

laundry is needed

we left before breakfast.

the breakfast was great and neat/tidy/clean

great hotel. friendly staff, clean comfortable rooms, and great breakfast!!

like that there was a parking garage

the room was clean. the staff was very friendly. breakfast was delicious.

for overnight was excellent, staff was realy friendly on reception and bar too

always, when traveling with dogs one can assume the pet friendly rooms will have a bit more wear and tear than

parking

for visiting hiram college; hotel has a bar & restaurant (very important

the pool and sauna were absolutely perfect