pool: it was a little sad

the restaurant and bar staff not so much

wifi is the worst i've ever seen anywhere in the world

pulling out of the parking lot there is a hump that makes pulling onto the road more difficult

booking.com told me no pet fee; however hotel has a $50 pet fee which they charged me.

the exercise room and having a guest laundry.

gym and pool were very clean

gym and pool were very clean

convenience to local restaurants and bar inside of hotel

the pool was perfect, just a little cold, i very much enjoyed swimming in it

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

pool, comfortable room, great location

there was no desk chair, you could tell pets have stayed in the room.

fee to have a pet is a bit high

beautiful spacious entry. breakfast was great.

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

beautiful, clean and spacious rooms. free breakfast.

room blinds were inadequate to block out the glaring parking lot lights

breakfast was over at 9.

nice breakfast - helpful staff - wonderful room

it offered a buffet style breakfast and free laundry room

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

really appreciated laundry facility

we used the laundry which was very good

all hotels with a pool should have guest laundry

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

price was good. room was fine. gym & pool were okay.

the pool area has a strong smell of chlorine.

guest laundry was appreciated

i just wish the coffee bar would have a little bit more extended hours for the mornings.

did utilize the snack and breakfast bar which was a first for us

clean and nice gym!

wish the pool was open

my laundry was stolen twice

rooms were clean and bar and restaurant were on site

kids running around and screaming with no parents around

kids running around and screaming with no parents around

no free breakfast

a restaurant & bar for ease of access that summer rain storm didn t dampen our delicious meal

the pool was nice

loved the fact that they had a bar abd lounge open til

mall, easy parking and nice pool

the smoking area was welcome but nobody cleaned the area

laundry machine didn t work but ended up not needing them so it was ok.

swimming pool water was way too cold.

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

pool too small

gym was typical hotel style but sufficient for our needs. excellent location to campus

add a laundry facility? a better grade of coffee? i nitpick...

the breakfast was excellent

the hot breakfast was very delicious

whirlpool pool gym

pool and pool area were not clean at all!

we requested a non smoking room but the toilet seat had a cigarette burn on it

price and breakfast

wifi was good

no breakfast

smoking smell

any discount since that was our primary reason for choosing this location i was told to let my kids swim at

the room size , and breakfast

the kids were happy

breakfast,location,parking

breakfast, gym, cleaningness, space of the room, kindness of the people, location of the hotel.

like smoke, in the stairwell and hallway, and abandoned car with a flat tire was in the parking lot, the door

it was clean, the bed was comfortable, wifi worked well and the breakfast was adequate

ample parking and easy access

she was gruff and yelled at me because i didn't pull up far enough in my parking spot

the milk was bad at breakfast

the dryer took forever to dry one load of laundry

their laundry services are bad

laundry facilities but they were out of service

no pool

good breakfast and cozy room!

convenient, free parking and have guest laundry

i didn't have time for the gym or need the laundry, but i was impressed by those, also

the kitchen with a full size fridge, dishwasher, and a 2 burner cooktop

a guide book or sheet on wifi password, local eateries or take out places would have been thoughtful

the staff were great. the room was large and clean. the breakfast was always good.

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

they provide laundry self service

laundry facilities worked well and area was clean

the staff was awesome very friendly the breakfast was awesome and the jacuzzi and pool was

upon arriving we find out that we paid for a room that had one king bed in it and we had two kids with us

have laundry room but no change on property so remove washer and and dryer called customer service no

pool was closed that's the only reason we booked there cause we thought was open

i spend some time at your bar with friends just talking

i had left them twice when we went to breakfast and the pool and they never barked so something was wrong and

pool area was nice for kids.

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal

no parking - had to park on a different property

breakfast was wonderful & the staff wad so nice

the hotel and the rooms are clean and very nice; and covid19 did not stop the grab n go free breakfast

the grandchildren enjoyed the pool

nice pool area

suggestion is to update laundry area so coins is not the only option

i didn t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and

the tv and wifi worked

to parking was not plowed

laundry only had one washer & dryer and a lot of special people roaming

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

were exactly zero lights working outside towards the parking lot, and the next morning when i went to get extra

family friendly, pets welcome too

there was a gym, vending and laundry

the laundry machine was not working.

the website stated they were pet friendly

easements and parking arrangments

when i tried to check in i couldn t because i have a kitten and the hotel said pet friendly and they wouldn

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

breakfast had a good variety

breakfast was good pool was warm bed was comfortable ud83dudcaf

use the pool till after 10 am

great laundry facilities

was very nice and clean with the fridge raider and stove and microwave they also have on site laundry room

laundry facilities were good but the dryers required 2 rounds to dry

the onsite laundry

and there were laundry facility and snacks available

my room was nice and clean stayed there about 3 weeks and the mini kitchen came in handy

nice rooms with kitchenettes, friendly staff

they had a full kitchen in the room

price and room, turned out to be a kitchenette

comfortable bed, tv adequate channels, kitchen useful durine covid for cooking in

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

no change machine for laundry and vending

were told they didn't have any available u til the following day because they hadn't started the laundry yet

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

about this hotel was great - the staff, cleanliness, breakfast buffet (and the nice lady taking care of everything

need more variety with the breakfast. turkey sausage was the only meat option.

love the breakfast buffet

overall the room was very clean, but the kitchen accessories.

the kids enjoyed the pool

very pet friendly

full size kitchen, streaming apps on tv and full sized (amazing) soaps in the bathtub.

we paid $20 extra for pet which was very fair and worked with our budget

they do allow pets but charge $25 for it

there are hot items for breakfast

breakfast room and breakfast toast is were exceptional

a great variety of food was offered at breakfast and the staff were very accommodating

the extra space in the room (e.g. sofa, island and kitchenette)

needs more parking.

pet friendly.

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

my kids loved it but i was too cold to swim

the breakfast was great, the pool was warm, the beds were comfortable and the staff was amazing

the continental breakfast had a variety of food that my family enjoyed

their fault, but a very noisy group of kids were there the first night

a change machine in the laundry room might be nice.

breakfast had a diverse good range of options hot and cold

breakfast was great

breakfast was wonderful

in a number of places, worn out rugs and veneers in room, pool not open, room smelled of smoke, parking lot in

breakfast was awesome

it sounded like kids were running and jumping off the beds like they were going to fall through the floor

pool, hot tub, and gym on site although i was too tired for any of it

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and

away this was witnessed after midnight and also with corona it need to be monitored in the pool and jacuzzi area

there was also a laundry on site

laundry area was clean, my room was very clean and smelled good, air conditioning was amazing

laundry room had new washer and dryers and was kept clean

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby

very clean, guest laundry room was convenient, great location, quiet.

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

was able to do laundry at the facility

everything was great, including the breakfast

breakfast was good with hot and cold items

have had some protein to go with the carbs at breakfast,

room size and laundry associate

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

breakfast times, for people who like to sleep in i was hoping you could

2 non smoking rooms both had smoke smell with one room real bad elevator broke to all upper rooms no eggs

i loved the location, next walmart was amazing! breakfast on point! very clean and quiet!

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

noticed someone (attendant) folding laundry

laundry were great in all respects

breakfast was excellent

specifically picked this hotel because of the spa

laundry is needed

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

no laundry soap and nowhere close to buy it

there was a spot for guest laundry but there were no machines.

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

wifi sucked

parking.

location and the pool

the pool area was amazing, it had the pool of course ,hot tub, putt putt golf, kids playground, ping pong tables

atrium where the pool and hot tub were was amazeing has a put put golf, game room, and kids play area this would

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

pool is small but a nice bonus

the pool was to cold need to fix heater

you need some chairs in your laundry room

pool was nice -the breakfast was good -the staff was friendly -parking was easy -the area felt secure -the beds

parking

was a rut in the passenger walkway outside joining the parking lot that made getting baggage to the car troublesome

breakfast was pretty good

laundry facilities was perfect timing for our cross country trip.

the spacious room and great kitchen. we also liked the large shower.

breakfast was fantastic as well

the pool is very big and the lobby is exceptionally clean as well as staff being super friendly!

breakfast was delicious and abundant

pool was very small and there was a school group traveling

pet fee was excessive, this need to be posted on your listings

staff, a comfortable room (bed, blackout blinds, bathroom), wifi, and a very good breakfast

it was clean, comfortable , and courteous staff. no pets allowed, and no smoking.,free parking.

the pool area was nice. the room was beautiful, and breakfast was delicious.

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

the laundry facilities were always in use and had an odor of cat urine

you had a kitchen and laundry machine and dry their and could by quarters from the front

the prices and being able to have a mini kitchen for the stay

dirty stairs,walkways and definitely parking lot. no wifi code , vending machines closed.

they are very pet friendly

even the parking area

plenty of free parking

the parking lot outside was cleaner than the floor of the room since it gets rained on periodically

i did notice it also had laundry facilities which many would

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

nicely lit, comfortable beds, plenty of parking, not to far from my venue

for a spa room that didnt exist

location and it had access to laundry machines.

used plastic cups in the room and crumbs on carpet

room cleanliness. breakfast was good. quiet place

because the heavy privacy curtains did not close, the parking lot light shone into my face all night making me

the room, location and breakfast were wonderful

refunded my money when laundry room wasn t stocked w/ soap

was able to do our laundry, that was so helpful

laundry facilities

the veterans parking and onsite laundry facility

also, the breakfast wasn t anything to write home about

room had pet hair all over carpet and the staff didn t seem to care much when i brought it up to

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

also, there was no towel bar to hang a hand towel on

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

dining area and staff were fantastic. coffee bar in morning was great.

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

the bar and kitchen are excellent and the pool is open until 12am

rooms were outdated. wifi was not working.

the spa jets weren't working.

pool was a bit small. nothing else.

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

the ac and wifi both worked fine and the bed was very comfortable

they had a breakfast buffet

nice location. good coffee. nice breakfast

the staff was so nice, breakfast was great

broken laundry machine and poor breakfast

room was quiet & peacefull and everything we needed including laundry machines, were on the

gym could have been cleaner

the pool and hot tub was also closed due to construction

breakfast is back

for visiting hiram college; hotel has a bar & restaurant (very important

on the first floor, there is a bar that serves great food

to unwind when we got back to the hotel, we went done to have a drink and unfortunately the bar closed early,

restaurant and bar service is awesome

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

the pool area was awesome and roomy for kids and adults

loud rock band playing in the parking lot until 1a

the place was beautiful. the staff was amazing. the pool and breakfast was awesome

charging stations and incredible pool

breakfast was a bit sad

it must have been laundry or maintenance

beds were very comfortable and free breakfast was amazing

swimming pool

hotel, the pool wasn't ultimately clean when we arrived but it didn't seem to get used by many other than us

free breakfast and it's a really nice hotel

wifi disconnected

there were only a total of three cars in this motel's parking lot

convenient location - breakfast was good - variety of options

more variety in breakfast.

the pool was not heated

pool and hot tub were well maintained and

kids in hallway. probably should put 2 adult guests further down the hall

the pool area and hot tub were not that big over flooded with kids

or meals), but i was pleasantly surprised what all this hotel had to offer a bar, kitchen, and room service

called a couple times about kids running up and down the halls yelling and screaming after 10pm, each time the

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

the breakfast wasnt good at all, poor selection of food.

next to the parking lot, no dish soap or scrubbers available to clean the pots and pans

i had no complaints but my dear other half wished the fitness room was a little bigger

guess if anything , it would be that there was nowhere to do laundry in the building

- noisy from the ventilation system - missed guest laundry

wish they had a laundry room.

linen in my room was never changed or replaced during the entire stay and no onsite laundry

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every

clean, spacious rooms, complimentary breakfast, happy hour and wifi, very helpful staff.

friendly family welcoming kids friendly

didn t like this hotel couldn t offer no towels what happened to laundry and housekeeping this weekend

parking was convenient and our room was well designed for comfort and relaxing

breakfast was one of the best i've ever had at a hotel

the breakfast was excellent

i have no idea what was going on but it was frustrating my kids had no towels for the pool so we used the towels

laundry availability

was not able to use laundry since dryer was not working

there was a laundry room that was in use by many of the guests and they seemed thankful to use it

but a functional laundry mat was very helpful too

convenient laundry facilities. accommodating staff.

i needed towels and when they were out, a very friendly young lady from the laundry room personally brought

on-site laundry was convenient

more laundry facilities would have been nice

the additional pet fee on the chance our pet had an accident.

coulter wifi at all. called front desk and she said she couldn t help me.

had laundry facilities. staff was great.

laundry machines, coin operated, if needed

debris in the parking spaces, bath mirror missing (construction again,) no carpet (vinyl,) and trouble getting

pet stain on carpet, room smelled like cleaning solution, carpet looked old, parking lot potholes

paid ectra for wifi did not worl

had laundry available on site

very clean with fabulous little kitchenette

was missing on several places, curtains didn t cover entire window, shower was rusting, no wifi was provided

said we would have a kitchen and we got to the location to be told there was no kitchen and we weren t even

the only bad thing is parking is a little difficult at

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

the room i received was not well vacuumed and old laundry baskets were

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

s no swimming pool or guess laundry area

the breakfast and laundry room and better room service no extra towels

no laundry room to wash

room was right next to laundry on first floor and that woke me up at 7 a

trash in the parking lot from the restaurant guest next door

i loved the breakfast buffet and the fact i got there a little early and was still able to check in

the pool and it was nice

website states kids eat free, but we had to pay for my 4 year old and ourselves

also loved the room

my kids slept on the floor

free laundry services, clean, spacious

24/7 free laundry, bet was comfy and decent shower

small kitchenette was a huge bonus and helped save us some money because we brought our own food

was great having a kitchen in our room

the space was comfortable and clean. the indoor pool was perfect.

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

nice fitness center and pool too

loved the room with a trundle option to allow kids to spread out in a hotel room.

the pool was not working for the kids

breakfast bar was above average

was a surprise $10 parking charge upon check-in

great wifi connection, large comfortable and beautiful

kitchenette and second tv in living room and the free happy hours reception.

typical hot continental breakfast, reasonable on site restaurant with great food

swimming pool is unsafe for kids water is too high sometimes floor is really slippery

laundry on site

gym was clean and breakfast was very good

too many kids in the pool

breakfast was nutritious and healthy. the coffee was good. i liked the tea as well.

the gym and the indoor swimming pool

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

outdoor pool offered some quality relax time before some gruelling tail gating at the foo fighter concert

was very pleasant from the well lit parking lot to the front desk staff would recommend

the full kitchen was an asset

we had to go to the linen/ laundry room to get extra towels

the wifi worked very well for my laptop but not on my iphone - not sure why

great breakfast. loved the evening reception...wine, cheese, crackers, etc.

the staff is friendly & helpful. the breakfast is exceptional!

staff was friendly, & breakfast was great

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

, laundry services, & wake-up calls

guest laundry was easily accessible

staff are petty theives who steal change and laundry quarters

i like that we can open the window for fresh air. also like the laundry facilities.

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

pool and hot tub was nice

there were tons of kids in the hot tub, shouting and splashing

we booked the room to have alone time away from the kids at home

pool and laundry area

i thought breakfast was free

parking lot was not well lit, it was pretty dark

pool was warm but needed to be vacuumed

the bar was hardly ever open!

self service laundry charges $10 to wash dry and fold for you per load, very friendly and accommodating staff

the fridge was dirty, kitchen floor sticky, bathtub dirty, carpet is nasty

separated living room kitchen bathroom with jacuzzi

enjoyed the improvised kitchen sink that was still dirty

was cool to have a full size fridge and enough essentials to cook if you wanted to but the kitchen supplies