then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

was able to do laundry at the facility

have had some protein to go with the carbs at breakfast,

everything was great, including the breakfast

good variety of breakfast foods

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby

laundry room had new washer and dryers and was kept clean

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it

very clean, guest laundry room was convenient, great location, quiet.

laundry area was clean, my room was very clean and smelled good, air conditioning was amazing

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

my kids loved it but i was too cold to swim

the wifi would connect but then said no internet available

the pool was cold, but the kids still swim. the pool closed early.

they do not offer free parking.... its $30 a day.

a change machine in the laundry room might be nice.

i liked the location and the parking for our truck/boat. breakfast was good.

fitness room was minimal, a few machines and handful of

breakfast was wonderful

breakfast had a diverse good range of options hot and cold

the extra space in the room (e.g. sofa, island and kitchenette)

the fitness center and pool were closed

only small thing i didn t like was the pool tile needs fixed, other than that we have nothing to complain

wish they had a jacuzzi in the pool area.

breakfast was delicious. the breakfast lady was super sweet. very nice facility

liked everything except the pool being closed

best included breakfast i've had at any hotel.

the pool and spa were closed

breakfast excellent, bed comfortable, good location. didn't like extra,security charge

great customer service and the wifi was fast enough to stream hockey

i loved the personable feeling of home using the kitchen.

pool was great, room nice, good amenities except for the awful, rock-like mattress

plenty of parking and lots of nearby shopping and restaurants

we loved the pool, and i loved the workout room

they do allow pets but charge $25 for it

we went down to the bar on saturday night to have a drink but i guess they closed early

the second time the room was dated, the bathroom was wayyyy too small and it was just me and my 2 kids

for overnight was excellent, staff was realy friendly on reception and bar too

great location. beautiful historic hotel. great value! pet friendly:)

restaurant and bar are convenient!

laundry machine didn t work but ended up not needing them so it was ok.

great room service this time.

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

we booked a pet friendly hotel

you to have additional things on breakfast bar since the hotel was so nice

location and it had access to laundry machines.

wifi worked in the evening but not the next morning

ice in parking lot between cars

the room, location and breakfast were wonderful

place was clean, breakfast was great

the veterans parking and onsite laundry facility

refunded my money when laundry room wasn t stocked w/ soap

was able to do our laundry, that was so helpful

laundry facilities

i arrived around 11:30 pm for a smoking room and she said they did not have any

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

gym facility lacked weights.

room had pet hair all over carpet and the staff didn t seem to care much when i brought it up to

among trees, lots of parking well lite area the breakfast was awesome especially the french toast and the staff

the hotel also has a bar and a mini-market in the lobby

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

all hotels with a pool should have guest laundry

we used the laundry which was very good

pool and hot tub were great

jennifer in kitchen provided exceptional service and the best breakfast ever

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

really appreciated laundry facility

it offered a buffet style breakfast and free laundry room

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

there was nothing we didn't like. the pool is pretty small and shallow but still a great place.

clean and nice spacious room. amazing breakfast options.

staff friendly, indoor pool

returned to hotel late and there were no parking spots left

was great, as was the pool

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

complimentary breakfast and parking

at night the hotel really filled up so it was difficult to find a parking space

cleaners had missed some areas in the kitchen area

very clean and roomy. nice pool area.

the exercise room and having a guest laundry.

heather at the bar makes a mean old-fashioned

i wish we had breakfast and the pool was open

they kept the pool area open because there was a concert

so we did not watch tv or use the pool

add a laundry facility? a better grade of coffee? i nitpick...

we were disappointed that the pool wasn't available.

pool was indoors but it was clean, just too hot in the room for me

breakfast was horrible not everyone likes stuff in there eggs and there was no bacon

amazing breakfast which included a variety of items including almond milk, and cinna buns

their laundry services are bad

the dryer took forever to dry one load of laundry

laundry facilities but they were out of service

breakfast is bananas, juice, coffee, and yogurt. needs to be a little better.

fridge, microwave, pool, car parking, everything needed for 3 night stop over on journey.

better food choices for breakfast.

great service by staff - very accommodating after breakfast hours ended

king bed non smoking room breakfast wifi mounted tv

burn holes in the sheets, in a non smoking room

i was able to get a smoking room. staff was very friendly

breakfast wasn't bad but could have been better.

breakfast,location,parking

hot tub in the pool area but in this case it would've been hard to get to because of all the kids from a little

the breakfast selection better than average and offering of fresh fruit a plus

to the coronavirus, there wasn t the typical breakfast but the fact that they still offered it was great

ample parking and easy access

i did not avail myself of the breakfast i just went on to work.

value for the money, room clean and smelled nice ( many places smell musty) breakfast was enough to get us

i liked the price, the waffles, free wifi, free parking, and the location.

i liked the price, the waffles, free wifi, free parking, and the location.

laundry were great in all respects

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

noticed someone (attendant) folding laundry

clean. welcoming, friendly and warm enviroment. breakfast was so good

not enough parking because there were 2 big trucks that took up 4 spaces each

odd smell from laundry room

laundry is needed

no laundry soap and nowhere close to buy it

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

there was a spot for guest laundry but there were no machines.

too many unattended kids in pool area

plenty of parking and the staff was very friendly and helpful!

i had to park across the street in a parking lot and walk almost a block back to the hotel

we love the pool at the sheraton unfortunately three out of the last five times we've stayed in the last 3

else it is a beautiful hotel the food in the restaurant bar area was terrific more than

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

parking was easy, and the room was a good size

the room was well equipped with kitchen amenities and extra bedding

door separating the sleeping area from living room and kitchen area.

it must have been laundry or maintenance

beds were very comfortable and free breakfast was amazing

the gym was excellent

great breakfast. very friendly staff

has an indoor pool and gym

breakfast was a little sparse but adequate

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and

nice bed. loved the whirlpool. very nice breakfast.

pool

breakfasts, friendly staff, comfortable beds, comforter on the beds (manager ended up giving me one

- noisy from the ventilation system - missed guest laundry

linen in my room was never changed or replaced during the entire stay and no onsite laundry

wish they had a laundry room.

guess if anything , it would be that there was nowhere to do laundry in the building

breakfast had great options and clean tables, etc

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still

but i need to comment that i noticed the staff refilling the coffee pots in the lobby during breakfast by

breakfast and courteous staff

breakfast was only adequate

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

breakfast was fine.

i wish it was a hot breakfast.

music from the bar downstairs until 2:00 am

guest laundry was appreciated

only thing that sucked is pool was closed but we understood.

was upset that the pool wasn't open. big disappointment.

small pool no hot tub

couldn't bathe my kids

my laundry was stolen twice

only thing that was disappointing was that they didn't serve lunch either in the dining area or room service on

also, what it looked like was that i got charged for wifi

breakfast was very tasty and an excellent choice was given

pool/hot tub hours.

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the laundry facility was clean and well maintained

it was clean and they have hot breakfast and they feed you dinner

that it's pet friendly

for the kids, a happy hour with drinks and food from 1730-1900, and access to a pool, hot tub and gym, with

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

parking

clean. bar maid was so kind. food was good

nice pool

bar staff understaffed, dirty tables at 8pm, slow service

the pool was nice

100 dollar hold for each night for incidentals but does not have room service at all, so i'm not sure why this

mall, easy parking and nice pool

room service as advertised - pool was dirty - toilet overflowed and it was not cleaned properly

laundry staff operating front desk

seeing the laundry behind the front desk

laundry service on site

laundry out of order, no hot water, tub slow draining, and a short in the electrical

on site laundry

location has a good access from highway and provides a convenient parking space

big bummer for the kids, that was the reason we chose this location

pool not opening at 9

room could have been cleaner. kids toy left in corner, obviously not swept

parking availability

close parking all around.

overall the hotel was great for the value. kids had a blast.

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

downside was i woke up to the parking lot being torn up by every machinery

pet friendly and spacious rooms.

rectly in parking lot) on the first floor

lots of parking and perfect for anyone wanting to stay on the east side

lots of kids

aloft was clean and comfortable. great location for us to visit family and get to the gym.

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

had to ask for cups, found dirty laundry in hotel room

the accommodating staff and room service options.

paid the price because i thought i d have access to the pool and gym but that was a lie

great washing facilities for laundry, computer access with printer, pool

delicious breakfast. friendly staff. clean and comfortable room.

did not eat breakfast

loved the kitchen with a big refrigerator and the quilted bed

the breakfast was greatly appreciated

i went to the desk for some laundry detergent and was told it s two dollars

having a gym and laundry room was very convenient

the bed was comfortable. the laundry machines were great!

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

free washers and dryers are available 24 hours in the gym

called downstairs the next morning and was told there were no more because laundry hadn t been done

breakfast was better than other hotels that have more than adequate food and throw half of it away

major complaint was that we did not get room service the entire time that we were there

long line at check-in, tvs and wifi didn't work.

the staff was great, the room and bathroom were clean. great parking.

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

plenty of parking as we are traveling pulling a trailer

the staff were great. the room was large and clean. the breakfast was always good.

i was surprised by the large size of the room, the full and well-appointed kitchen, and the lovely bathroom

laundry facilities worked well and area was clean

they provide laundry self service

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

gym open 24 hours

the staff was awesome very friendly the breakfast was awesome and the jacuzzi and pool was

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

breakfast pool location

the pool was nice and big and the breakfast and evening social were great

the breakfast was good and the staff was friendly and attentive

i really liked having bedroom/bath in a separate room from the living room/kitchenette.

have laundry room but no change on property so remove washer and and dryer called customer service no

beds were comfortable. decent bar and good location.

pool was out. unforeseen circumstances but a big disappointment

pool area was nice for kids.

i spend some time at your bar with friends just talking

wifi issues

no parking - had to park on a different property

signage on the road could be larger -- i missed the entrance to the parking area the first time i drove up to

the pool wasn't open

gym was not equipped as other hampton inns

laundry only had one washer & dryer and a lot of special people roaming

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

get clean towels, no swimming pool, and no breakfast,all entry doors were propt open, and the card would not

quiet, the staff are friendly, and breakfast is nice

the laundry machine was not working.

there was a gym, vending and laundry

as for the breakfast, it was a continental breakfast as advertised so there were no eggs, bacon or sausage but

in room, dirty bedsheets and in the parking lot alot of drug activity and dirty drug needle, i found on the

good value, comfortable rooms, gym is nice

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

laundry facilities were available

were told they didn't have any available u til the following day because they hadn't started the laundry yet

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

no change machine for laundry and vending

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

room size and laundry associate

the tv didn't work, there was no wifi, the carpet was stained and dirty

the breakfast bar could use some work to it.

i loved the location, next walmart was amazing! breakfast on point! very clean and quiet!

was under the impression that it was a flat $35 pet fee but it was $35 for each night

nice to be able to take your pet with you

it is virtually in the parking lot of the hartville kitchen so it is within

were a lot of kids in the pool that were from a birthday party and no one was really chaperoning them

the ac and wifi both worked fine and the bed was very comfortable

you need some chairs in your laundry room

the friendly staff girl at the front desk and the kindness of the breakfast lady.

would have been nice if the website when we booked would have stated the pool and fitness area was closed due

was a rut in the passenger walkway outside joining the parking lot that made getting baggage to the car troublesome

rooms, comfortable beds, friendly front desk staff, good breakfast buffet

laundry facilities was perfect timing for our cross country trip.

was a thousand kids there

honestly, our kids said the pullout couch was,

lots of kids running around

the breakfast was amazing and the bed was seriously like heaven. loved the kitchenette as well.

breakfast

variety of food for breakfast

it was clean, comfortable , and courteous staff. no pets allowed, and no smoking.,free parking.

the staff was super friendly, the breakfast was amazing, great location

staff very helpful and friendly! hotel was clean! good breakfast!

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

the laundry facilities were always in use and had an odor of cat urine

you had a kitchen and laundry machine and dry their and could by quarters from the front

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

only place i go to when i have to go to a motel they have kitchen amenities and if you don't have your own

ice machine worked, laundry room wasn t open, pool was down

the pool was closed. the hot tub was closed. the gym was closed. it was frustrating.

this room solely for the hot tub, and once we arrived and took the kids down to the pool we notice the hot tub

good place to stay, and the parking lot has plenty of space to park.

pool and workout area

could use a second eating room. bar is crowded and noisy

booked this place because it had a shuttle service, which was good because i am not from the area

the wedding venue stage and bar area

to cleveland clinic but hotel shuttle or walking

hotel employees shuttle us back and forth and they are excellent

clean and conveniently located included wifi and tv streaming was awesome too

- gym needed remodeling (water leak)

coffee in the room, gym and pool available, free shuttle service breakfast available

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and valet parking are terrific bonuses

ditto the breakfast in another restaurant

a fine dining restaurant and bar, another breakfast and lunch restaurant and an extensive 24 hour room service

breakfast bar is by far the best i have ever enjoyed during any of my many travels

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

good i had room service

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

no laundry service

wish they had laundry sevice and some vegetable salad for breakfast

the bar was closed

excellent breakfast. superb location . sensational staff

there were kids screaming and running up and down the halls at 12:30am.

that is had a bar and a pool

liked that there is a pool and fire pit, but didn't have a chance to use it this visit

that is had a bar and a pool

there were kids screaming and running up and down the halls at 12:30am.

convenient with laundry and gym room

the bar was a bit pricey

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

parking, the room service menu, and lack of amenities

close to cleveland clinic and the shuttle came everyday

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

close to the hospital and laundry facility on site

laundry room

the pool, laundry, and gym were open

i noticed there was on in the laundry

exercise room, laundry room, & outdoor fire pit.

very clean, and very clean laundry,

comfortable beds - free breakfast - fire pit and seating outside - selling snacks, drinks - free laundry - free

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

there was even a guest accessible laundry room on our floor which was nice

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

i could have used more bags in the room for our dirty laundry

fitness room and guest laundry were closed.

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

i like having free wifi

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

elevator. laundry room.

specifically booked this hotel for the spa bathtub

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the complimentary laundry was also on our floor

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

clean, great location and early check in and late checkout.

also, there was a small refrigerator but no coffee maker, so it forced the guest to order room service for

nice big clean room with a large tub. fireplace was a nice touch and linens were all clean.

room service was not available, the television in the room wasn't working right and the door to our

the king suite was way better then expected , room service was worth every dime .

could not get room service after 10 pm but ordered from a local gyro place and the food arrived quickly, was

location was perfect, right next to the popular 4th street and all the restaurants/bars we wanted to go to

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

hotel bar area was relaxing

had called three times requesting early check in, room wasn’t ready after being assured it would be

breakfast was on point, the suite was great and the location was amazing

originally added extra items to my room service tab

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

the bed was great nice tv room service was great

nice corner view breakfast was excellent