swimming pool equipment was a little old fashioned.

always, when traveling with dogs one can assume the pet friendly rooms will have a bit more wear and tear than

parking

the hotel had a cozy atmosphere and had plenty parking.

great location. beautiful historic hotel. great value! pet friendly:)

location and it had access to laundry machines.

the pool wasn't ready yet. i wish check out was later like 12 pm.

kitchen should be cleaned

were having their parking lot resealed and the smell was an instant headache

breakfast had a lot of options. we were on the 3rd floor so it was quiet

no breakfast

away this was witnessed after midnight and also with corona it need to be monitored in the pool and jacuzzi area

breakfast excellent, bed comfortable, good location. didn't like extra,security charge

we came here for spring break for the kids to be able to swim

was maybe not the most up to date, but the rooms and pool were clean

only small thing i didn t like was the pool tile needs fixed, other than that we have nothing to complain

the natural lighting and vaulted ceiling in the pool area in addition to the salt water pool made it feel like

very helpful staff. the rooms are clean, the breakfast was tasty.

fitness center was very small and only had about 4 machines total

i would loved it if the pool was open!

i liked that there was a full kitchen including dishwasher

plenty of parking and lots of nearby shopping and restaurants

we loved the pool, and i loved the workout room

there are hot items for breakfast

finally, the bookings website doesn't give detail on how much they charge for pets

a change machine in the laundry room might be nice.

i liked the location and the parking for our truck/boat. breakfast was good.

great location, nice and clean, great night sleep, breakfast was tasty

i liked the free parking also

parking lot full of pot holes and outside was very unwelcoming

was able to do our laundry, that was so helpful

refunded my money when laundry room wasn t stocked w/ soap

the veterans parking and onsite laundry facility

laundry facilities

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

was able to do laundry at the facility

everything was great, including the breakfast

fitness center was not lit up during the first night of our stay and i didn't even know the hotel

sorry i don't do breakfast

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

breakfast was adequate

pool was nice

breakfast was perfect

pool closed

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby

laundry area was clean, my room was very clean and smelled good, air conditioning was amazing

there was also a laundry on site

very clean, guest laundry room was convenient, great location, quiet.

laundry room had new washer and dryers and was kept clean

i didn t like the fact that the pool was dirty & the hot tub .

indoor pool and spa was nice

among trees, lots of parking well lite area the breakfast was awesome especially the french toast and the staff

the pool wasn't clean

convenient location. beautiful room and property. lots of parking.

a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

had to make trips to the car for my daughters ( they are 24 and 26 ) not kids and from ny

r example, the hide-a-bed did not have sheets, we didn t have enough towels, ), and the kitchen was not

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

wish they had a laundry room.

- noisy from the ventilation system - missed guest laundry

guess if anything , it would be that there was nowhere to do laundry in the building

linen in my room was never changed or replaced during the entire stay and no onsite laundry

and the woman managing the dining area whipped up a little extra bit of waffle mix for the kids

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

would be nice if you can get a stove for the amount you charge it should be a kitchen on the room not just a

breakfast was nice

pool was amazing! room was clean and nice.

laundry were great in all respects

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

noticed someone (attendant) folding laundry

clean. welcoming, friendly and warm enviroment. breakfast was so good

not enough parking because there were 2 big trucks that took up 4 spaces each

on site parking in a small town was a bonus too

parking was tight, but ok. desk between beds was not usable due to oversized

gas fireplace in our room as well as a turntable with vintage records

i loved the pool table and the jenga set up

we were at the end of breakfast, so a little sparse.

laundry is needed

odd smell from laundry room

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

no laundry soap and nowhere close to buy it

it must have been laundry or maintenance

the beds, pillows, location, staff, breakfast

no pool

the gym was excellent

could not use pool.

breakfast needs improvement.

the parking lot and surrounding property was littered

the pool was not open

super nice staff. clean facilities. breakfast. good location. comfortable beds.

convenient location - breakfast was good - variety of options

we used the laundry which was very good

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

all hotels with a pool should have guest laundry

nice indoor pool

was very pleasing here, cleanliness, staff, decent breakfast, i would definitely stay here again

it offered a buffet style breakfast and free laundry room

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

really appreciated laundry facility

laundry machine didn t work but ended up not needing them so it was ok.

friendly staff, pet friendly, and clean hotel!

that the pool closes at 10

pet friendly

i use a cane, i would have liked a grab bar in the shower, and also by the toilet

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

wish breakfast would have gone a little longer.

everything the rooms were clean the pool warm the staff was great

breakfast was fine

musty smell in room, tv didn t work, wifi didn t work

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

clean spacious room, loved the kitchen area

also, the sidewalks and parking lot were not cleared on thanksgiving day after sleet and snow blanketed the

parking was not the best.

inadequate, out of coffee, waffles had to be made by attendant, but no was was there to work the kitchen

the exercise room and having a guest laundry.

no - it was great and the pool was open and clean.

there was only 1 bar of soap for the sink not the shower

i wish we could have gotten there earlier to enjoy the pool and hot tub and balcony

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

the laundry facility was clean and well maintained

would like to see more variety on the breakfast and kickback menus

breakfast & dinner is huge with little kids avoid paying ridiculous restaurant prices

the pool was nice, just the right temperature, hot tub was sooo relaxing , the pool area clean and

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

room service, no regular cleaning, or refill of supplies

kids running down hallway late at night.

parking

not enough staff to take care of customers especially in the restaurant and bar areas.

laundry out of order, no hot water, tub slow draining, and a short in the electrical

laundry service on site

seeing the laundry behind the front desk

on site laundry

laundry staff operating front desk

nice clean room. great breakfast.

gym availability rewards program when necessary, later checkout time

complimentary parking

nice continental breakfast

to many kids in the hot tub without parents,pool was very cold

friendly staff and great common spaces for family to hang out late night after kids were

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

shower was a little small for me. my key only worked on the room not the doors or the gym.

bar closed

had to ask for cups, found dirty laundry in hotel room

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

the accommodating staff and room service options.

hot breakfast was very disappointing 2 cooks but only taking one order at a time rest of hot bar was

i didn t realize it was a pet friendly hotel, and i have severe allergies

pet friendly and spacious rooms.

the location was good. nice courtyard. plenty for kids to do.

said i couldn’t have all those kids in the

noise of the hotel we were under some sort of kids party bumping and jumping 2 nights straight

great washing facilities for laundry, computer access with printer, pool

fitness center is very small

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

breakfast had a nice variety and selection

pet friendly

the bed was comfortable. the laundry machines were great!

having a gym and laundry room was very convenient

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

i went to the desk for some laundry detergent and was told it s two dollars

the breakfast was good and the staff were very helpful and polite

called downstairs the next morning and was told there were no more because laundry hadn t been done

breakfast wasn't included.

no room service which was part of the reason we stayed there

ample parking

and then my friends car got stolen, right out of the parking lot in front of the hotel

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

pool was small

only one elevator for a busy 6 floor hotel. couldn't connect ps5 to the hotel wifi. ud83dude12

love how clean it was considering pets are welcome

also shuttle bus to go to the doctor and the store was a great convenience

add a laundry facility? a better grade of coffee? i nitpick...

the water in the pool was too cold for my liking.

room was clean and fresh. nice breakfast. very nice staff.

everything was great! breakfast was also very good.

pool needed to be warmer!

laundry facilities but they were out of service

their laundry services are bad

the dryer took forever to dry one load of laundry

very nice place for the price. they have a nice heated pool outside, quiet & relaxing place

breakfast is bananas, juice, coffee, and yogurt. needs to be a little better.

non-smoking room smelled smoked in

breakfast bar selection was very good but it was only open from 6am-9am on a weekend

free breakfast and indoor pool were an added bonus for such an inexpensive place

i was able to get a smoking room. staff was very friendly

the breakfast was only until 9 and the walls are thin.

breakfast, gym, cleaningness, space of the room, kindness of the people, location of the hotel.

not able to find out who put a dent in my car out in the parking lot also thought i would like to be on the

the bagged breakfast options were slim but we can understand with covid precautions.

clean place. up to date furnishings. quiet location. good price. well lit parking.

curtain liners were torn in several rooms as seen from the parking lot

breakfast was horrible

the dog area and had a big parking lot, could use more than one veteran s parking spot

the smoking rooms & free wifi

she was gruff and yelled at me because i didn't pull up far enough in my parking spot

the milk was bad at breakfast

very expensive and no breakfast. parking was terrible.

parking is very bad because of extra events that they give that take up all spaces.

the cleaning staff was wonderful and the pool, gym, and patios were well-kept and clean.

the gym looked awesome too but we were too tired from an amazing show at blossom arena to work out

plenty of parking and the staff was very friendly and helpful!

the amenities laundry/pool and the room set up, location, plus price for the week.

weird bloody looking thing in bottom of laundry basket

laundry machines worked great and didn't cost extra

the gym and laundry were helpful to have onsite

i love the free laundry option! this was a very quiet hotel as well.

cleaner laundry room, around the machines, please!!

the breakfast had minimal options, but the gym was nice.

it s very nice place and comfortable beds i liked the breakfast

a very snowy day, the parking lot was not salted

the property was nice and very clean. breakfast was very nice! the gym was small but nice.

the location and the staff are friendly and helpful self laundry is available room are big

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

the coffee could have been better the rest of the breakfast was good

breakfast and location

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

free use of laundry facilities

location, friendly staff, clean quiet room, very nice restaurant and bar on site

breakfast was not included in price. the cafe was pricey.

also nice to have a restaurant and bar inside the hotel with space to spend time with other guests in your

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

ice machine worked, laundry room wasn t open, pool was down

drink glasses on the breakfast bar greasy felt unclean

a lot of kids running around all day and night

was disappointed that the kitchen or bar weren't open for dinner and there didn't seem to be any room service

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

guest laundry was appreciated

free wifi

loved that they had a snack bar in

i just wish the coffee bar would have a little bit more extended hours for the mornings.

very modern, speakeasy bar was great

my laundry was stolen twice

standard queen beds, small fridge, coffee pot, tv, and wifi

we were sitting at the bar and could see the kitchen

nice rooms, clean and roomy with a restaurant/ bar on the premises

bartender was really nice, pool area was clean and everyone was extremely friendly

the bed was awesome the pool was lovely the kids had a great time what

i was not happy with the cleanliness of the shower/bathroom in the pool area

was an event going on at the hotel and the parking was extremely limited

the pool was really nie after a really stressful week and a good getaway for me and my husband

some of the facilities were down, hot tub and steam room. bar closed to early.

in bar was not the best buy ok if you could not venture out

the wedding venue stage and bar area

we also did room service for

could use a second eating room. bar is crowded and noisy

friendly staff. clean. quiet. comfortable beds. shuttle.

and then i took a shower and there was a half used bar of soap with hair on it

had to ask more than once for items needed. staff not at the bar when needed.

that the pool wasnt open so not much for my kids to do.

free shuttle services were offered which helped take away some of the stress

being near hospital & having shuttle was essential

breakfast bar is by far the best i have ever enjoyed during any of my many travels

access to cleveland clinic and ease of obtaining shuttle service as needed

the gym was clean and well equipped

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

breakfast could have been having slightly more variation

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

wifi access was a bit poor.

excellent breakfast. superb location . sensational staff

breakfast ended at 9:30am instead of 10:00am.

was noisy kids that were running and jumping both nights i was there not the fault of the

full kitchen, two queens, sleeper sofa, huge bathroom, desk, peninsula

i enjoyed working out in the gym as well

clean , location , shuttle , breakfast , staff

convenient with laundry and gym room

bed very comfortable. liked that sleeping room separate. room service very good. felt at home.

thankfully we were able to get a shuttle to the food court at cleveland clinic

convenient with laundry and gym room

it's difficult to get room service to answer their phone.

- no laundry bags, no in room directory (e

near cleveland hospital. laundry services

the self service laundry was great and the shuttles to and from the hospital was great as well.

the pool, laundry, and gym were open

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

everything was great .only complaint i have was you turned off wifi before check out.

plenty of parking as we are traveling pulling a trailer

the breakfast cooking staff were exceptional

laundry facilities worked well and area was clean

they provide laundry self service

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

kids need to be put on the first two floors

dirty room, dirty elevators, trash all over parking lot all 3 days of my stay

have laundry room but no change on property so remove washer and and dryer called customer service no

wifi did not work

pool area was nice for kids.

bar and bistro were closed

pool was closed and room wasn't cleaned

breakfast above average, and personal very helpful and courteous

wifi issues

signage on the road could be larger -- i missed the entrance to the parking area the first time i drove up to

the pool was not open due to an issue

most of the ordinary, listed amenities were not available (free breakfast, restaurant, gym, etc

exercise room, laundry room, & outdoor fire pit.

free laundry, free coffee, very

very clean, and very clean laundry,

i liked how i could do laundry at any time

there was even a guest accessible laundry room on our floor which was nice

the laundry service wasn't working because the washer was broken.

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

laundry only had one washer & dryer and a lot of special people roaming

wish they had more breakfast food that's the only thing that i have to say that maybe they could do more

- presence of dog hair despite the hotel's pet policy

the laundry machine was not working.

there was a gym, vending and laundry

i understand it's a pet friendly hotel but there should be designated rooms

lastly, and most importantly, the hotel is advertised as pet friendly, however it is in no way pet friendly

breakfast could be better

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

laundry facilities were available

were told they didn't have any available u til the following day because they hadn't started the laundry yet

i could have used more bags in the room for our dirty laundry

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

fitness room and guest laundry were closed.

room service was not offered because the hotel was sold out and i didn't pay for that because of

elevator. laundry room.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

the breakfast item availability and quality was wonderful

this was a suite - if we had stayed with other people in the room or even just kids, we’d still be showering

laundry and dryer machine available, which was en unexpected extra plus

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

the complimentary laundry was also on our floor

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

we did have an ice bucket, called room service no one came

the hotel is not serving room service i assume to covid

vault bar not open on sunday

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such

had pet area that the dogs were curious about but didn't make full use of

the amenities such as the roof top bar and downstairs restaurant were out of this world

no room service

great location. large room with kitchen. hot breakfast provided

the room was right above a loud bar that was open until 2 am

room was great. we loved the fireplace and the shower was nice

location .. size of room perfect for number of guests .. breakfast delicious ..

that we didn t like although it would be nice if they had a laundry facility in the premise

room service was quick and delicious

in the building was fantastic for breakfast or lunch and 2 min from our room

even though, we had to walk to find spot for our pets to complete their business, the hotel was awesome to

it was mildly annoying because we prefer to sleep in darkness, and we had a pet that was curious about the

the bed was great nice tv room service was great

had i been alone, i never would have paid the >$750 (plus pet fee) for the room

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

but instead kids in swim suits headed to the pool only to have the elevators open

rooms were nice, gym was great and clean presentation.

desk, room service and lobby bar were excellent

upgraded our room so we each had our own bed; which is a godsend when you have 2 bickering kids who have been

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

there were no laundry bags for dirty laundry

there is a pool, hot tub, guest laundry and workout room on the bottom floor

functional elevators, really nice staff, great breakfast and kickback food selections; self-laundry big plus;

questions cleanliness of laundry