convenient, free parking and have guest laundry

i didn't have time for the gym or need the laundry, but i was impressed by those, also

the pool being closed

i didn't have time for the gym or need the laundry, but i was impressed by those, also

no one answered when i tried calling the front desk to get help with the wifi

laundry facilities worked well and area was clean

they provide laundry self service

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

the staff was awesome very friendly the breakfast was awesome and the jacuzzi and pool was

dirty room, dirty elevators, trash all over parking lot all 3 days of my stay

have laundry room but no change on property so remove washer and and dryer called customer service no

hotel still had jacuzzi, inside pool, patio, bar, and breakfast advertised and was mostly why we decided to stay

bar and bistro were closed

i spend some time at your bar with friends just talking

the bar and front desk staff were amazing!

they also had little extras on the breakfast bar that my daughter loved

variety of options for breakfast

horrible bed and pillows. no room service (no new sheets) only new towels)

most of the ordinary, listed amenities were not available (free breakfast, restaurant, gym, etc

the indoor pool is very nice too and the long hours are appreciated

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal

pool was too cold

made a reservation looking for a pet friendly facility

the kids enjoyed the pool

the kids enjoyed the pool

compared to other hotels, it was a pretty expensive daily fee for a pet friendly hotel.

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and

suggestion is to update laundry area so coins is not the only option

i didn t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like

price, do not cheat with price, kind staff, quiet room, convinient parking lot, smooth and quick to respond

parking, need more.

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

the laundry service wasn't working because the washer was broken.

laundry only had one washer & dryer and a lot of special people roaming

the free continental breakfast was great

lack of working outdoor lights in the parking lot in the rain is outrageous

there was a gym, vending and laundry

the laundry machine was not working.

price quoted did not include pet fee, eventhough we booked pet friendly room.

lastly, and most importantly, the hotel is advertised as pet friendly, however it is in no way pet friendly

the breakfast to many carbs would have liked sausage bacon grits

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

breakfast

breakfast was good pool was warm bed was comfortable ud83dudcaf

i can see why i was only one of less than 10 cars in the parking lot while other hotels in the area had full

nice rooms with kitchenettes, friendly staff

the parking areas in back were far from accessible doors

cleanliness of kitchen, stove, and appliances

really nothing...maybe the parking & convenience to stores etc....

kitchen

the laundry room smelled so so bad for some reason and was dirty

great laundry facilities

and there were laundry facility and snacks available

laundry facilities were good but the dryers required 2 rounds to dry

the onsite laundry

no change machine for laundry and vending

were told they didn't have any available u til the following day because they hadn't started the laundry yet

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

laundry facilities were available

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

mall, easy parking and nice pool

mall, easy parking and nice pool

room service as advertised - pool was dirty - toilet overflowed and it was not cleaned properly

loved the fact that they had a bar abd lounge open til

had to look hard for parking, long way from

missed breakfast

the arcade was nice the kids loved it

tv, the bed and linens, the coffepot and accessories, the dark curtains, and wifi connection, the parking, and

the pool and play area is large and very good for guests with children.

it was a newer hotel in a safe location. nice lobby, pool and guest laundry room.

guest laundry

can t name just one thing , everything was exceptional, the staff, the room, the breakfast bar, the pool and

the bed was comfortable and the pool was nice

your breakfast bar

parking area is very dim

breakfast and bathroom was small

decent breakfast, neatly maintained rooms

breakfast was

the pool has been out of service and there was no indication of this on the booking

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

there was a laundry room for guests to use on our floor

clean rooms. guest laundry operational.

the parking and wifi were free so that was a plus

pool heat was broken the first night i was there and closed the second night i was there

the laundry room was only one machine and occupied the entire time by long-term construction tenants

wifi didn t work, couldn t find anyone after 9 pm to assist me

pet friendly part of this hotel needs to be evaluated

located right off major road and decent breakfast

breakfast could have been hotter

everything, it's very clean ud83dudc4c breakfast is wonderful we enjoy de pool

we didn't use it but there is an indoor pool

very clean. breakfast was great! and the value was great. highly recommend

perfect location.nice hotel,staff,and breakfast

lay outside roominess of room, frig in room, outstanding breakfast, work out room with

needs really replacing its sunken in the middle and of course the towels are too small and the laundry detergent

couldn t use my chrome cast on the hotel wifi, had to use my phone hotspot for it.

it is pet friendly

the beds, cleanliness and the parking was convenient

no pet fees

guest laundry was appreciated

the fireplace in our suite was nice, two bathrooms was convenient

wish the pool was open

location was great, beds were comfy, gym was awesome! front desk staff was sweet and helpful

was upset that the pool wasn't open. big disappointment.

higher toilet, had a very noisy shower door, office had no quarters to facilitate laundry machines

the staff was very helpful and friendly. the breakfast had a nice variety of foods.

a few more options in fitness equipment would have been great

friendly staff. spotless room. comfortable beds. great breakfast with lots of fresh choices

covid messed a lot of things up miss the hot breakfast

room service, room was extremely small, bath tub was disgusting and was not properly cleaned, old

my pet eas allowed bo question asked

ease of check-in and pet-friendly accommodations

location and pet friendly

you should make the third floor all smoking and the first and second floors non smoking or a non smoking motel

dirty stairs,walkways and definitely parking lot. no wifi code , vending machines closed.

they are very pet friendly

there was yelling and smoking people in front of the rooming-in the parking lot all night

the bed was big and comfortable and there was ample parking space. that's all.

initially booked a king size non-smoking room, but i was given a double bed smoking room

room was quiet & peacefull and everything we needed including laundry machines, were on the

broken laundry machine and poor breakfast

gym and the beds are always cozy

good breakfast, easy in and easy out of location

great breakfast friendly staff clean place

i did notice it also had laundry facilities which many would

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

we had a spa tub in the room

hot tub, pool, rooms, breakfast. great location

see above. also, parking was at a premium. evidently a sign of success.

i had to park across the street in a parking lot and walk almost a block back to the hotel

plenty of parking and the staff was very friendly and helpful!

you show in your listings that you have room service, but you don t have it and haven t for quite awhile

very expensive and no breakfast. parking was terrible.

breakfast could have had more choices

the room was spacious, wifi worked well

it has a pool (which my grandkids enjoy)

the breakfast was excellent.the pool was very clean.

ice machine broke, and not fault to property, just hit weekend that parking lot being worked on.

the pool was closed but we hadn t planned on using it anyway

pool was little small.

wish breakfast would have gone a little longer.

bed, bedding, free wifi, microwave & frig in room all ok

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

cleaners had missed some areas in the kitchen area

breakfast concept now working

:) love the common areas - - the gym, the cafe, etc

fee to have a pet is a bit high

the exercise room and having a guest laundry.

pool and hot tub very nice and back garden. room with 2 beds spacious and well laid out.

no - it was great and the pool was open and clean.

man at front desk was extremely friendly & helpful pool was great too

the pool was perfect, just a little cold, i very much enjoyed swimming in it

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

it offered a buffet style breakfast and free laundry room

really appreciated laundry facility

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

we used the laundry which was very good

all hotels with a pool should have guest laundry

breakfast was awesome and location was convenient

parking was packed.

the breakfast eggs were fluffy. the staff very polite and helpful.

the manager at the desk was friendly and courteous. the place was clean. the breakfast was good.

i liked the location and i was happy they excepted pets.

breakfast was good and everything we needed we were able to walk to

it was big enough to park my truck and trailer.

first room 125 they put me in was noisy, next to laundry, they moved me to another room

pool door was always locked (even during hours when the pool was open) and you had to ask the front

the parking lot wasn't even half full

the pool was in operation, unlike a lot of hotels that advertise a pool, but when you check in, you

staff at reception and for breakfast

my laundry was stolen twice

vending machine on floor took my money but did not dispense drink. pool did not look clean!!!

pool/hot tub hours.

the on-site restaurant and bar were great too

kids enjoyed the pool

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

odd smell from laundry room

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

laundry is needed

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

laundry were great in all respects

noticed someone (attendant) folding laundry

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

close to training. free parking

front automatic doors were not working and the parking lot was not salted after the freezing rain

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

room size and laundry associate

i had a nonsmoking room but it was adjacent to smoking rooms

a smoking room online, got there and was told i didn't but could change it for $11 more

fitness machine was broken. the bed pillows were small.

laundry facility needs updated working facility

of 2 elevators broken, ice machine on my floor was broken, laundry machines for guests was out of order, needs

in the laundry room is filthy it needs to be thrown away and a new one brought in

also the laundry facility was terribly messed up

extremely rundown ice machines not working no quarters for laundry etc. i could go on..

you need some chairs in your laundry room

clean comfortable rooms and excellent staff! breakfast was also good!

didn t inform us about having to ask to use the fitness center or that the pool was closed but okay

since we have an time change a little longer breakfast time.

clean, good location and friendly staff. also very good breakfast and free parking

laundry facilities was perfect timing for our cross country trip.

lots of kids running around

bar and pool should be open later

they baseketball hop and the pool

i’m my life go there again i had to cancel my trip and go to a different hotel while i am with kids

staff very helpful and friendly! hotel was clean! good breakfast!

thank you holiday inn express for being our home away from home during the holidays also the breakfast was

may have been because of the big event we went to that was happening in the city, but parking wasn t the best

we arrived late so parking was a challenge

breakfast

laundry bag

there were people hanging out in lawn chairs in the parking lot

swimming pool with jets was awesome

weather was very snowy and freezing temperatures out so it made the parking lot hard to keep clear and not icy

lots of folks outside after dark smoking marijuana in the parking lot.

bedspreads were dirty had to take them off the room has a kitchenette in in and it was literally filthy we were

convenience of being right of the interstate all in a really clean hotel with an indoor heated pool

the staff was friendly. the room was clean and quiet. the parking lot was adequate.

staff is very friendly and the room was clean as was the rest of the hotel and the breakfast and coffee was

cleanliness & also i like that they still serve a hot breakfast

you had a kitchen and laundry machine and dry their and could by quarters from the front

the laundry facilities were always in use and had an odor of cat urine

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

hallways have dog food and stains all over the floors,and the topper is there are vehicles in the parking lot

among trees, lots of parking well lite area the breakfast was awesome especially the french toast and the staff

downside of staying with covid restrictions- pool is closed, no daily room cleaning so trash and dirty linens

loud kids running around playing hide and seek it was horrible all evening and early morning

i could have got offer a discount on a soft night so my kids could enjoy the pool since that's all we came to

pool wasn't open

refunded my money when laundry room wasn t stocked w/ soap

was able to do our laundry, that was so helpful

laundry facilities

the veterans parking and onsite laundry facility

also, the breakfast wasn t anything to write home about

location and it had access to laundry machines.

no towels for the pool

breakfast was average

great breakfast. comfortable bed.

complimentary breakfast was good and

staff was helpful. rooms were clean. laundry facilities.

breakfast due to covid-19 but they should had something on their website was one of the reasons i

bed was comfortable,love the cable the wi-fi and the ladies work real hard to make sure that breakfast was

i have a pet allergy so i requested a room where there no been no dogs and they said that they cleaned it

was not much of a breakfast but mcdonalds close by

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

pool and hot tub are still closed

nice extras like the pool, patio, etc

the staff was great. the room was great. we like the gym, pool and bar!

it was easter so there was no breakfast and the kitchen was closed other than that very nice family getaway

it must have been laundry or maintenance

breakfast was cold, did not taste good.

i am a hilton honors member, but if you are not, you have a pay for the wifi

the gym was excellent

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

the parking lot and surrounding property was littered

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and

the pool was not heated

there is also glass everywhere in the parking lot

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

s no swimming pool or guess laundry area

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

the breakfast and laundry room and better room service no extra towels

breakfast - my kids enjoyed the waffles and fruit available

my kids slept on the floor

i was told by desk when i checked out that they do not do room service for an overnight stay

it was down the street from top golf and other activities

parking

comfy beds great pool

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

parking was not as easy

guest drop off area is not covered and parking near the lobby is very limited

had to walk really far in pouring rain. parking lot is far away

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

pool was down. i had two small kids and that sucked

was shut down for maintenance one of the reasons why i booked it for the kids

also pool area was not that clean

eyes burning and some kids in out group broke out in rashes

laundry on site

pool was great

were not informed in advance that there would be a pet fee of $75

pet friendly and washer dryer plus breakfast amenities

free parking; lots of it

for different linens at the front desk and was told they had none because the person who does laundry during

only thing i did not like was having to pay for your own laundry

the breakfast was hot and fresh

no breakfast but it was covid policy. the shower drain lol because it drained really slow

very cute with a fireplace

the restaurant and bar were excellent

was a surprise $10 parking charge upon check-in

the overall hotel was very clean, it appeared that the kitchen floor area in our suite had not been properly

poor gym equipment. tiny pool.

they have a free breakfast in the morning and a bar in the evening

we had to go to the linen/ laundry room to get extra towels

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten

very clean. comfortable bed. nice shower. friendly, helpful staff. nice breakfast choices.

wifi was slow and unreliable for a business traveler

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

staff are petty theives who steal change and laundry quarters

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

, laundry services, & wake-up calls

access to workout room laundry room

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

i like that we can open the window for fresh air. also like the laundry facilities.

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

came for the kids to swim always too crowded

the pool was closed

we booked the room to have alone time away from the kids at home

great having the laundry room but many of the machines were broken

great laundry facilities and easy on and off the highway

terrible laundry staff

location, parking

location , cleanliness, suite with kitchen

coin laundry machines(washer and dryer) should be replaced or at least to be cleaned.

self laundry facility was in the hotel

i used to work with a laundry company that handled yypur bedding and pillow cases n towels

wasn’t the property’s fault, but due covid-19 restrictions, the restaurant, pool and gym were closed

13 kids -all under 15- completely out of control in the pool

clean good location would like full kitchen and complimentary breakfast

good parking from lot to room; can see from room window if u get the spot

the staff was awesome and they have the best breakfast

the included refrigerator was also equipped with a good-sized freezer section and the included breakfast was

maybe a few more options for breakfast meat & fruit besides only sausage links and apples

had everything i need including laundry

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had to wait for them from laundry i was told

i loved that there was no pet fee.

wifi with charge

the fact that there was a fire in the laundry room and we had to evacuate was not a positive

no laundry bag in closet

no place to do laundry

they had patio furniture in the pool room

gym. bed was comfy.

clean and new the lights are mostly burnt in the room the building is getting old no maintance laundry room

we stayed for four days, one thing we didn't like was the laundry system

room had an odor of previous guests cooking and dirty laundry

only issue would be laundry area and you have to pay to clean clothes

very dissatisfied i have been in this room for a whole week with two kids no cleaning service no laundry no no

daily that the laundry room would be available to use, but alas, t'was not to be

was no laundry soap in the dispenser to do laundry had to go out buy your own not cool

staff and laundry area locked for guests only

cool refrigerator, stove, microwave, dishwasher, and laundry on site

breakfast could be chosen different, n take out laundry room garbage on time

food for breakfast and had a shuttle waiting for us

the woman working the front desk was amazing. pool was clean, rooms were clean.

pool area was a little cold.

the kitchen that they where t cooked all the way and to use the microwave so that people can eat

this hotel had a 24 hour airport shuttle service provided included in the room cost

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

of options for breakfast

the pool was closed

sticky kitchen floors. didn't like the bedding.

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

wifi horrible had to use my phones hot spot upgrade quality of toilet paper

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end

big pull out couch to accommodate kids