add a laundry facility? a better grade of coffee? i nitpick...

pool needed to be warmer!

they offer heat breakfast also

the hot breakfast was very delicious

amazing breakfast which included a variety of items including almond milk, and cinna buns

had burn holes in it ( was a non smoking room)

breakfast waffles and coffee plus juice where good also the room was great

the breakfast was only until 9 and the walls are thin.

free breakfast and indoor pool were an added bonus for such an inexpensive place

smoking smell

the bagged breakfast options were slim but we can understand with covid precautions.

any discount since that was our primary reason for choosing this location i was told to let my kids swim at

breakfast, gym, cleaningness, space of the room, kindness of the people, location of the hotel.

the kids were happy

to the coronavirus, there wasn t the typical breakfast but the fact that they still offered it was great

the dryer took forever to dry one load of laundry

laundry facilities but they were out of service

their laundry services are bad

very nice place for the price. they have a nice heated pool outside, quiet & relaxing place

the gym facility was

i liked the price, the waffles, free wifi, free parking, and the location.

the dog area and had a big parking lot, could use more than one veteran s parking spot

in the evening teenagers were gathering in the parking lot waiting for a adult to get them a room

breakfast should be more than what it is especially now the co-vid has died down quite a bit

the price was reasonable and their pet policy fair

laundry machine didn t work but ended up not needing them so it was ok.

the pool was well kept and clean

room service available as well

the shower could use a grab bar also

room service menu and kitchen didn't seem to be in s

plenty of parking and the staff was very friendly and helpful!

pulling out of the parking lot there is a hump that makes pulling onto the road more difficult

nice gym

i just hate that the pool is always closed and it never says so on the website

too many unattended kids in pool area

my laundry was stolen twice

clean rooms, clean pool and everything was up to date

no free breakfast

also many guest wore no masks and sat at the dining and bar area

convenient location. clean the woman at the bar that took my food order was amazing.

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

all hotels with a pool should have guest laundry

we used the laundry which was very good

there was no parking spaces available. we had to park on the side of the building not in a spot.

also parking lot light shone into room and couldn't close the room darkening curtains

the exercise room and having a guest laundry.

gym and pool were very clean

i did not have time for a workout in the gym

pool and hot tub nice

i wish we had breakfast and the pool was open

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

very clean and roomy. nice pool area.

wasn t as clean as i would have hoped. could not use pool as was freezing.

the allergy friendly & vegetarian options for breakfast were so wonderful

wifi in the rooms didn't work

free laundry, breakfast, snack on mon.thru wed., comfortable and staff was very accommodating!

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

it offered a buffet style breakfast and free laundry room

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

really appreciated laundry facility

parking was convenient: was able to park next to the exit/entrance so i walked less than 5 yards to

staff friendly, indoor pool

friendly staff m very clean, and good breakfast

room service was not consistent

i really liked the breakfast and the pool was very clean and gym.

laundry area was clean, my room was very clean and smelled good, air conditioning was amazing

feel more bleach or stain lifter needs in laundry

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it

there was also a laundry on site

laundry room had new washer and dryers and was kept clean

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

had a wonderful stay in a clean hotel with a great breakfast!

good breakfast, clean room, friendly staff.

this was very embarrassing & also racial profiling especially in front of my kids & my grandkids that are

nice breakfast

was able to do laundry at the facility

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

clean room, comfortable bed, quiet, and pet friendly.

have had some protein to go with the carbs at breakfast,

the wifi was terrible. room was okay. breakfast was okay. the overall rating was below average.

a change machine in the laundry room might be nice.

staff was so nice! everything was clean. breakfast was sooo good

the breakfast

wish all the chain motels could come up with a better breakfast

breakfast was great

guest laundry was appreciated

that the bar closed so early. they need room service longer hrs.

pool was not heated. shower was slippery. parking situation is not pleasant.

did utilize the snack and breakfast bar which was a first for us

very modern, speakeasy bar was great

parking only on one side of the building making for a long walk with luggage to my room

my husband said the fitness center was more than satisfactory

i would loved it if the pool was open!

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

while not a scenic spot, managed to have pleasing landscaping and enough trees surrounding the parking area to

plenty of parking and lots of nearby shopping and restaurants

excellent breakfast.

employee was accommodating with breakfast and provided me with a ziploc bag to keep my bagels fresh while

the kitchen is very convenient when someone like me who does not eat at restaurant

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again

best included breakfast i've had at any hotel.

only one ice machine. pool closed for repair. aging.

fact of the whole 2nd floor smelled of marijuana and the last night we were there, young kids running up and

away this was witnessed after midnight and also with corona it need to be monitored in the pool and jacuzzi area

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and

nice location. good coffee. nice breakfast

plenty of free parking close by

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

nearly a brand new facility. excellent breakfast.

at check out we asked for a late check out but since our room was already booked for that night we couldn’t

room size and laundry associate

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

our room was clearly marked no smoking,well our comforter had burn holes in it and stained with some white stuff

ability to book a smoking room in today's politically correct environment was very satisfying and made the stay

and breakfast better than usual for this grade of hotel

the friendly staff, breakfast and a pool.

pool and room the pool was in could have used a cleaning.

breakfast (selection and prep) was excellent. good shower. comfortable bed.

they had a hot breakfast every morning, coffee and hot water available all day and night

staff very helpful and friendly! hotel was clean! good breakfast!

laundry facilities was perfect timing for our cross country trip.

wife and i enjoyed having the kitchenette in the room

was some broken cracks on the floor in the kitchen area that needs attention

the pool is very big and the lobby is exceptionally clean as well as staff being super friendly!

i’m my life go there again i had to cancel my trip and go to a different hotel while i am with kids

you had a kitchen and laundry machine and dry their and could by quarters from the front

the laundry facilities were always in use and had an odor of cat urine

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

the prices and being able to have a mini kitchen for the stay

you need some chairs in your laundry room

clean comfortable rooms and excellent staff! breakfast was also good!

since we have an time change a little longer breakfast time.

pool was nice -the breakfast was good -the staff was friendly -parking was easy -the area felt secure -the beds

the location is great and lots of parking.

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

breakfast for easter, kitchen was closed ,pool was a little bit cold

the spa jets weren't working.

you could order from a menu, but the front desk clerk had to go into the kitchen to make breakfast, which raised

rooms were outdated. wifi was not working.

check-in i was charged an exorbitant $80 pet fee for a 1-night stay- much more than i've ever had to pay before

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and

the bar was closed during our stay.

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

parking

location and it had access to laundry machines.

ice in parking lot between cars

pool closed

a lot of truck comed in at night which take out all parking lot

the breakfast was not that big.

everything was great . restaurant and bar on site . food was great !

bar was very busy, understaffed and the bartenders were somewhat rude initially

great parking, location

the bed was awesome the pool was lovely the kids had a great time what

100 dollar hold for each night for incidentals but does not have room service at all, so i'm not sure why this

refunded my money when laundry room wasn t stocked w/ soap

was able to do our laundry, that was so helpful

the veterans parking and onsite laundry facility

laundry facilities

they allowed smoking in designated rooms so the hallway smelled like cigarettes.

and gym were closed

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

also, there was no towel bar to hang a hand towel on

parking lot was well lit for night time arrival

front desk lady the same night also went above and beyond to help me check in and fill out the pet paperwork

i did not realize the bar was just a little place

called a couple times about kids running up and down the halls yelling and screaming after 10pm, each time the

quite slow to remove snow from the parking areas.

the pool was nice and well maintained

noticed someone (attendant) folding laundry

laundry were great in all respects

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

very close to the mgm casino where i was attending a concert. clean rooms!!!

we have stayed here several times it s very convenient to the highway and the casinos

odd smell from laundry room

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

there was a spot for guest laundry but there were no machines.

convenient, free parking and have guest laundry

i didn't have time for the gym or need the laundry, but i was impressed by those, also

loved the way the room was set up with two separate areas for kitchen/living and bedroom/bath

breakfast always had something different that was very good

breakfast was great with allergy accommodations

laundry facilities worked well and area was clean

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

they provide laundry self service

also very close to the akron zoo my kids loved our time in akron

keeping came in and took our extra towels (there were none at the pool, so i grabbed some for my kids because

have laundry room but no change on property so remove washer and and dryer called customer service no

beds were comfortable. decent bar and good location.

pool was out. unforeseen circumstances but a big disappointment

the gym had nice

i spend some time at your bar with friends just talking

no parking - had to park on a different property

most of the ordinary, listed amenities were not available (free breakfast, restaurant, gym, etc

clean room and hotel. good breakfast

had a pool.

horrible bed and pillows. no room service (no new sheets) only new towels)

didn t like this hotel couldn t offer no towels what happened to laundry and housekeeping this weekend

great staff, clean comfortable rooms, nice bar and lounge area, amazing breakfast

sidewalks and parking lot were very icy! should have been salted better. actually fell.

breakfast was one of the best i've ever had at a hotel

shuttle service

laundry only had one washer & dryer and a lot of special people roaming

the laundry service wasn't working because the washer was broken.

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

wifi and cable are top notch

the parking kind of sucks

the laundry machine was not working.

there was a gym, vending and laundry

the website stated they were pet friendly

breakfast was included but thought it was a hot breakfast.

price quoted did not include pet fee, eventhough we booked pet friendly room.

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

no change machine for laundry and vending

the staff . comfortable beds. nice tv with channels. and laundry on each floor.

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

had laundry available on site

location was alittle noisy and the parking was cramped.

said we would have a kitchen and we got to the location to be told there was no kitchen and we weren t even

the wifi didn't work

noisey bathroom fan. parking lot shabby grass growing through cracks

had to wait for our room to be cleaned, the laundry room is in the lower level where the pool is located, it is

there was a laundry room that was in use by many of the guests and they seemed thankful to use it

convenient laundry facilities. accommodating staff.

laundry availability

needed more wash cloths had to wait till the laundry done

i needed towels and when they were out, a very friendly young lady from the laundry room personally brought

on-site laundry was convenient

more laundry facilities would have been nice

the room is very comfortable, the breakfast was great. everyone was super friendly!

breakfast was superb the staff was very calm courteous and polite and they had a working indoor pool

laundry machines, coin operated, if needed

had laundry facilities. staff was great.

extra charge for wifi

i liked that they were pet friendly. everyone was friendly and helpful.

could of had free wifi and more channels on tv

pool and laundry area

they apologized for the shuttle to the wedding venue being late- which made us embarrassingly late for the

parking lot is very dark

the pool area was excellent, rooms clean and the staff was super friendly and great customer service

i was worried that i would get a negative response to having a pet and it was quite the opposite

hotel was perfectly placed for me, had everything i needed including complementary laundry facilities

location very convenient. pool never over crowded. free laundry

the gym is really nice for a hotel and the laundry room is free

it had a nice kitchen which was nice, and had a free laundry facilities

the breakfast was excellent. liked having a walk in shower.

there were never enough towels and they said that their laundry was backed up and couldn't give us any more

laundry on the floor, trash on the bedside tables, used towels in bathroom

the main reason i booked there was because it had a pool and a hot tub and i have kids that were looking forward

breakfast was scheduled for 6-10

things about the hotel like the card readers not working on the outside doors and in fact the pool has been

the laundry was out of service

two main reasons we booked, the pool and laundry amenities were not available

room wasn't even cleaned properly and all they did was make the beds look neat and fold the used laundry back

i didn't have time to use the pool or laundry area, but maybe next time

gym was closed down

hotels offer free laundry - was hoping for the sane here but this was not the case

the laundry room was such a pleasant surprise

comfortable beds, good size room. laundry room friendly staff

location, room was beautiful, on site laundry

spoke to us like we were stupid for parking in the parking lot because they were having the lot painted

self service laundry charges $10 to wash dry and fold for you per load, very friendly and accommodating staff

vents in kitchen were disgusting

service there was no dishes in the kitchen, no remote for the tv, cat hair in the kitchen on the chair, burnt

enjoyed the improvised kitchen sink that was still dirty

kitchen area

breakfast was great. and access to laundry room was good.

couldn't go swimming couldn't do laundry. website should have told us it was down

ice in the entire hotel, had to walk across the parking lot to another sister hotel to get ice

breakfast was great, i loved the fresh fruit!

everything nit picking would be no deep end for pool and hot tub was a little too hot but i still enjoyed it

hallways could use updating but were clean with the exception of laundry in multiple places

the kids enjoyed the pool and i enjoyed the laundry service

did not expect a king suite with full kitchen and couch

my shower had not been cleaned. no elevator, and parking less than ideal.

staff were fun & friendly, basketball court was nice, the sweet lady who does breakfast is amazing

the pool and hot tub was excellent

the pool wasn t open longer

the people partying/ making excessive noise in the parking lot around midnight

breakfast was a good hotel breakfast, kids loved the waffle maker

it is easy to get to the back of the building from the front because the back and the front parking lots are

was needing to do laundry and there were 2 washers and dryers

breakfast choices were fantastic and tasted good; children had fun in the pool; availability of laundry room

breakfast, enjoyed sitting around the fire pit, used the grills, pool, exercise equipment and laundry facilities

the pool was down for maintenance a lot due to a lot of people being at the hotel

the included kitchen feature was a plus

lady who was working in the laundry facilities dried my girlfriends shorts when she wasn t supposed to and

pool was overrun with unruly kids. not the hotels fault!

your shuttle broke and was told i had to find my own transportation

pool was freezing cold and kids could not enjoy this amenity.

could use more main entrance parking and lose the not working auto doors in the back.

guest laundry machines caked in dirt

they have coin laundry

thr room and the breakfast was great

breakfast was good my husband and grandson enjoyed what they had location was good

they also offer a bagged breakfast, with and without meat

also guest laundry is very convenient for long stays

wifi did not work. husband could not complete his work for the day. did not work both days

we got to the hotel we found out the elevators and wifi was down and if you have verizon you have no service

room was very clean as well as pool area

no information for wifi password, etc

the listing for hotel amenities included a laundry room and there was none

the exercise equipment was broken and the laundry was out of order as well

then their laundry facilities were also not working because they said they were renovating but you never saw

the gym

the room was very nice and i love the breakfast

check in was easy and nice, room was spacious and clean, slept great but pool was closed

good place to stay, convenient location, quiet area, nice pool area, spacious rooms, decent breakfast hot and

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

was supposed to be a non-smoking hotel, but the room smelled distinctly of cigarette smoke

the pool was not open

room was right above the staff laundry room it was very noisy

a laundry soap dispenser would be nice

the pool was closed

the breakfast could have been better.

pool very small but nice

hotel in stead of booking nothing was open on monday no bar coffee shop or anything ,,could of got a better

liked the ambiance, its quiet atmosphere, and the proximity of the room to the spa and in-house restaurants

around the inn is gorgeous, i'm a runner and it was nice to run on the golf cart path

the gym was perfect for a quick morning workout

also we came in for the weekend and the earliest we could use the spa services was the following wednesday

linen in my room was never changed or replaced during the entire stay and no onsite laundry

wish they had a laundry room.

- noisy from the ventilation system - missed guest laundry

guess if anything , it would be that there was nowhere to do laundry in the building

breakfast, pleasant/helpful staff, close parking, hot water, easy check-in and out (no problems with reservation

indoor pool, comfy couch, laundry, friendly and helpful staff!

there is an onsite laundry which was a big plus

private sessions in the pool put me and my family at risk of covid, couldn t use the gym, hot tub

breakfast was really good

breakfast was nice

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached

on-site parking was convenient

i wish it was a hot breakfast.

coffee was good, but the rest of the breakfast leaved a little to be desired

music from the bar downstairs until 2:00 am

the rug in the in front of the washer and dryer in the laundry room was very dirty but it was great to have a

needed daily laundry service

cleaning on the 4th floor with the cord across from one side of the hall to the other and dirty laundry by the

the hotel itself is very modern has laundry, store for snacks and even has a pool

a laundry room was available