we used the laundry which was very good

all hotels with a pool should have guest laundry

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

the pool area has a strong smell of chlorine.

kitchen staff gave my wife a bad attitude

the exercise room and having a guest laundry.

there was only 1 bar of soap for the sink not the shower

no wifi and not properly communicated

pay separately for breakfast, even juice. the bar closes early.

they kept the pool area open because there was a concert

great to have an onsite laundry as well - in the gym so you can work out whilst waiting

was a peloton bike in the gym

there was coffee and food available, parking nearby, requests easily accommodated and flawless checkin and

beautiful spacious entry. breakfast was great.

nice room, fair breakfast

it offered a buffet style breakfast and free laundry room

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

really appreciated laundry facility

bed, bedding, free wifi, microwave & frig in room all ok

only complaint was that i could not access the wifi, not sure what the problem was

the front desk harassed me about my kids talking at 10:00 basically saying they should be sleep and that i can

breakfast was over at 9.

clean, good breakfast, strong wifi

you show in your listings that you have room service, but you don t have it and haven t for quite awhile

the pool and hot tub were not working.

we ordered room service which worked well for our family which included two dogs

we ordered room service and the staff was super friendly and the food was amazing!

lack of parking

laundry machine didn t work but ended up not needing them so it was ok.

gym was typical hotel style but sufficient for our needs. excellent location to campus

drinks at the bar were amazing

the pool/spa were out of order

the pool was well kept and clean

guest laundry was appreciated

i will take advantage of the pool next time

that the bar closed so early. they need room service longer hrs.

bar open breakfast options pool open something

enough for a family with 2 kids without feeling cramped

the room had a mini full functioning kitchen and a couch and a bed.

full size kitchen, streaming apps on tv and full sized (amazing) soaps in the bathtub.

having a kitchen & separate bedroom

i loved the personable feeling of home using the kitchen.

the kitchen is very convenient when someone like me who does not eat at restaurant

a great variety of food was offered at breakfast and the staff were very accommodating

my husband said the fitness center was more than satisfactory

my husband used the fitness center, and liked it

the breakfast employee deserves a major raise, she went well above and beyond her duties

they have a lovely breakfast buffet, and the pool is nice! rooms are almost always comfortable!

pool was way over chlorinated- my youngest son has rash all over his skin and it bleached out my kids' shorts

the free breakfast bar was very nice as well

pool, hot tub, and gym on site although i was too tired for any of it

plenty of parking space for guests

breakfast was very tasty

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

the parking lot had severe holes which could lead to someone falling

the wifi would connect but then said no internet available

i felt the pool area could've been better

the gal who worked in cleaning and the gal who worked in the breakfast were so great and helpful

a change machine in the laundry room might be nice.

the pool and fitness center weren t available

were extremely comfortable, kitchen amenities available, breakfast very good, great parking, friendly staff,

on line it said there was a spa tube when in fact there was faults advertising

parking lot full of pot holes and outside was very unwelcoming

laundry room had new washer and dryers and was kept clean

there s also a laundry room available, a refrigerator in the rooms, and fresh coffee provided in the lobby

feel more bleach or stain lifter needs in laundry

had several items stolen from laundry room, taken out of the washing machine by another guest, my guess was it

very clean, guest laundry room was convenient, great location, quiet.

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

was able to do laundry at the facility

we enjoyed the stay. the room, bed and morning breakfast was great.

i didn t eat breakfast

breakfast, parking lot coz i had a pick up truck with a trailer, front desk service, clean room,

add a laundry facility? a better grade of coffee? i nitpick...

the hot breakfast was very delicious

the water in the pool was too cold for my liking.

breakfast was horrible not everyone likes stuff in there eggs and there was no bacon

were surprised to find a construction zone in the reception and kitchen/dining area, but the pool, workout room

my laundry was stolen twice

i came to relax and it was a lot of kids this day!

the wifi wasn't working

it was perfect because it was only a 4 minute walk across a few parking lots to get there

they have a nice parking lot

better food choices for breakfast.

breakfast bar selection was very good but it was only open from 6am-9am on a weekend

great service by staff - very accommodating after breakfast hours ended

breakfast waffles and coffee plus juice where good also the room was great

the breakfast was only until 9 and the walls are thin.

not much of a breakfast. omelettes awful..eggs full of cheese.

good location. good amount of parking.

my grandkids loved the pool! i personally loved the breakfast! absolutely amazing!

breakfast, gym, cleaningness, space of the room, kindness of the people, location of the hotel.

the room size , and breakfast

into the parking lot and there were approx

very large room,clean, and had breakfast.

friendly staff. free wifi, coffee and simple breakfast.

finally got there by going through the other motel parking lots in the cluster there

i celebrated my birthday there the 17 of this month room was very clean coffee 24 7 the parking was also

their laundry services are bad

the dryer took forever to dry one load of laundry

laundry facilities but they were out of service

old fashion motel style, parking right in front.

nice little breakfast, polite staff. nice pool.

but u were still able to get a shower but it could be like a spa like experience if they upgraded their shower

my visit they we repaving the parking lot, so sometimes it made parking a pain

everything was great . restaurant and bar on site . food was great !

especially the two pools (indoor and outdoor) on steamy summer day, jacuzzi and small spa area

mall, easy parking and nice pool

laundry were great in all respects

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

noticed someone (attendant) folding laundry

parking was convenient

breakfast was good and the woman working it was extremely nice and pleasant

laundry is needed

some small stains on blanket and sheets, fortunstely the other bed was clean. no laundry unit.

there was a spot for guest laundry but there were no machines.

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

no laundry soap and nowhere close to buy it

location and it had access to laundry machines.

coffee was great 24/7, breakfast was good as

pool did not seem clean

the pool was closed.

very loud it ran fine but was just loud and there was no way to close the blinds to block out the parking lot

was able to do our laundry, that was so helpful

the veterans parking and onsite laundry facility

laundry facilities

refunded my money when laundry room wasn t stocked w/ soap

we didn t eat breakfast there- they only had a few things to choose from

arrived late due to a long road trip and both the room service and pool area were already closed (9pm)

they room was nice. had a spa tub and very clean.

parking lot was well lit for night time arrival

convenient location. beautiful room and property. lots of parking.

room had pet hair all over carpet and the staff didn t seem to care much when i brought it up to

i didn't have time for the gym or need the laundry, but i was impressed by those, also

convenient, free parking and have guest laundry

they were awesome, will stay there again! generous late check out.

breakfast was great with allergy accommodations

the separate suite with full kitchen

laundry room and the machines were dusty, it will be very nice if they pay more attention to it

laundry facilities worked well and area was clean

they provide laundry self service

was clean, breakfast was good and provided (although they had a hard time keeping up with demand that morning

some noise from room above but there were a lot of kids at the hotel at that time.

have laundry room but no change on property so remove washer and and dryer called customer service no

the pool and hot tub were closed

the bar and front desk staff were amazing!

the pool

the gym had nice

gym was not equipped as other hampton inns

wifi issues

were not any parking spots in the hotel lot when we returned at midnight after attending a concert

no room service because of

staff, good breakfast and was clean

morning/night front guy wouldn't make coffee wouldn't make breakfast and wouldn't quit watching his phone

were not very clean, the breakfast was very minimal

they are at a perfect location for dinning and shopping the laundry facility was very clean and affordable and

suggestion is to update laundry area so coins is not the only option

i didn t attempt to see about the gym or the laundry as the hotel was not appealing and the help acted like

they don't clean their rooms they lied about not having wifi

i liked that the night desk person would walk the parking lot keeping an eye on things

the laundry service wasn't working because the washer was broken.

was not very clean, inadequate bedding, used toiletries, no coffee maker in room, coin-operated laundry machines

laundry only had one washer & dryer and a lot of special people roaming

wifi didn t work

on our door after midnight waking us up and insisting that we come to the front desk to pay a pet fee

need more variety with the breakfast. turkey sausage was the only meat option.

before breakfast so it wasn't applicable, but the front desk personnel explained the process and what it

the kids enjoyed the pool

made a reservation looking for a pet friendly facility

all the staff members were very polite and nice. easy check in. clean rooms and good breakfast.

there was a gym, vending and laundry

the laundry machine was not working.

decent location. ample free parking.

my husband and i didn't know the hotel was pet friendly

the breakfast should have a protein, ie:scrambled eggs or a meat, bacon sausage.

) they care there is a pool, mini golf, playground, arcade, etc, etc

the atrium was very nice, the game room, pool area, play ground area, mini golf was a vibe

advertisement said pet friendly but the charge for our pup was double the normal fee elsewhere

they had a very nice full breakfast that was included

great for families with young kids (indoor pool, putt putt, playground), plenty of free on-site parking

the door to the laundry chute in the hallway was wide open almost the entire time - i went to close it myself

had to go to a gas station to get quarters for laundry, most hotel laundry can take your card now

the whole reason we chose this hotel was for the pool and hot tub

the staff were very kind and the breakfast was very well done.

presumably from rose petals from a romantic encounter by a previous customer of the room

they had a full kitchen in the room

only very bothering aspect was the quality of the wifi

kitchen utensil borrowing options were very limited

t the cleanest, curtains was falling off the window and the closet, carpet was dirty/stains

nice rooms with kitchenettes, friendly staff

was very nice and clean with the fridge raider and stove and microwave they also have on site laundry room

laundry facilities were good but the dryers required 2 rounds to dry

and there were laundry facility and snacks available

the onsite laundry

the laundry room smelled so so bad for some reason and was dirty

laundry machines inadequate; hallways dirty; rooms in serious need of upgrade

no change machine for laundry and vending

laundry facilities were available

had dirty laundry in it, beds were broken, water handles backwards, outlet & lights did not work, staff was

with vending machines and laundry facilities being amenities at this location, i'd suggest having a 2-3 rolls

there was a laundry room for guests to use on our floor

clean rooms. guest laundry operational.

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

pool heat was broken the first night i was there and closed the second night i was there

the pool area was not very attractive, the pool looked to need painting & renovations

dirty stairs,walkways and definitely parking lot. no wifi code , vending machines closed.

they are very pet friendly

even the parking area

the bed was big and comfortable and there was ample parking space. that's all.

smoking, nice clean beds and nice furniture

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

i did notice it also had laundry facilities which many would

same family that owns motel 6 in the same parking lot owns also holiday inn express

clean room. good hvac control. excellent breakfast if you get there early. lots of parking.

the parking was a bit difficult and confusing.

parking in side lot. fast talking front desk clerk was hard for me to understand.

parking

teen swimmer enjoyed the large pool

rooms are a little small and tight to travel with young kids, but it is cozy and very modern

small pillows for king size bed bathroom old and it smell no laundry bag provided safe dismantled on floor of

room size and laundry associate

was non-smoking but it was obvious that someone had smoked in the room before because it smelled smoky

not clean. too expensive. very poor wifi.

need to keep breakfast beverages out longer

it must have been laundry or maintenance

has an indoor pool and gym

breakfast was very good

swimming pool

pool was not open.

now mind you when we pulled in the parking lot we were only the fourth cars there

online it said the pool was open, but it was not.

pool

the pool was not open

parking lot was dirty and in bad conditions, the pool didn t have water and that area was closed

you need some chairs in your laundry room

parking area lighting could have been better

the friendly staff girl at the front desk and the kindness of the breakfast lady.

breakfast was pretty good

pool was nice -the breakfast was good -the staff was friendly -parking was easy -the area felt secure -the beds

laundry facilities was perfect timing for our cross country trip.

the breakfast was good and the staff was very

was some broken cracks on the floor in the kitchen area that needs attention

swimming for the kids.

there were little kids there who were being loud bt other then that it was fine.

the pool water was too cold

convenient location , breakfast and free parking .

pool

pool was very small and there was a school group traveling

the parking

elevator likes to break a lot and the prices in the vending machine and for laundry are crazy other than that

the laundry facilities were always in use and had an odor of cat urine

cleanliness of the laundry room clothes ere taken from the lobby and washer dryer

you had a kitchen and laundry machine and dry their and could by quarters from the front

the prices and being able to have a mini kitchen for the stay

a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

the breakfast wasnt good at all, poor selection of food.

the fact that there was a kitchen along with utensils & plates, etc.

the breakfast was very good and the location was very convenient

wish they had a laundry room.

guess if anything , it would be that there was nowhere to do laundry in the building

linen in my room was never changed or replaced during the entire stay and no onsite laundry

- noisy from the ventilation system - missed guest laundry

breakfast was good. location very good.

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

private sessions in the pool put me and my family at risk of covid, couldn t use the gym, hot tub

there were lots of kids there for a tournament

room was clean and comfortable. pool was nice.

was large trash bags in the laundry room the sink drain in the bathroom smelled like a rotting body

it was easter so there was no breakfast and the kitchen was closed other than that very nice family getaway

i was very elegant. i slept comfortably and the bar was nice.

the spa jets weren't working.

nice big gym, pool and hot tub

the staff was so nice, breakfast was great

a lot of greenspace to relieve your service animal, well-lit parking area

great customer service, awesome pool hut tub, and delicious breakfast ud83dude01

the pool area is very nice and my kids thoroughly enjoyed it

pet friendly. convenient to shopping and dining. clean.

room was quiet & peacefull and everything we needed including laundry machines, were on the

broken laundry machine and poor breakfast

was close no breakfast no spa whirlpool was dirty

staff is great. good breakfast.

pool and facilities were closed

hot tub is done , the splash pad dont work, the wifi dont work and takes forever for the roomcto heat

pool and splash pad. grand daughter loves it!

charging stations and incredible pool

i wish it were pet friendly. i could stay more often

the room was spacious, wifi worked well

it doesn't have a laundry room and pool wasn't available yet, otherwise everything was great.

the room i received was not well vacuumed and old laundry baskets were

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

then asked if the provided a laundry room for personal laundry and was met with a snippy snotty attitude

s no swimming pool or guess laundry area

room was right next to laundry on first floor and that woke me up at 7 a

the breakfast and laundry room and better room service no extra towels

no laundry room to wash

pet friendly

location is perfect. breakfast is a top reason i choose this hotel!

kids running up and down the hallway all night

much and clean it was and how you all were packed there was still parking for all the guests amazing i will

there is a bar and music and food at the facility, this place is very clean

it was down the street from top golf and other activities

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

lobby entrance is in a bizarre location and a bit far from the bulk of available parking, but don't let that be

up with some friends for dinner but the rest of the meals we figured we d benefit from having a kitchen

was great having a kitchen in our room

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

was shut down for maintenance one of the reasons why i booked it for the kids

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

liked everything about the property from the room to the daily breakfast

nice fitness center and pool too

breakfast was not cooked to order nor was there room service available

the kitchen staff was not pleasant and not accomodating

the kids had a ball in the pool !!! loved to see them happy , and the breakfast was perfect

breakfast is delicious, staff is very helpful

whirlpool and swimming pool was below average

and the parking was tight

room service unless requested

inconvenient parking

the breakfast was only adequate.

nice continental breakfast in a quiet room

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

the pool was nice, the staff professional, the room clean

the pool was locked by 5pm and still locked the following morning due to an incident

breakfast was delicious, it was a hot breakfast and the staff was very nice

we had to go to the linen/ laundry room to get extra towels

great breakfast. loved the evening reception...wine, cheese, crackers, etc.

the wifi worked very well for my laptop but not on my iphone - not sure why

the staff and front desk attendant that brought us towels out to the pool!!ud83eudef6

touch with wine and cheese in the evening best western omelet for breakfast and best oatmeal i have ever eaten

laundry on site

the kitchen had all the basics to make a simple meal or prep some lunch

it wasn t a variety for breakfast

their was no breakfast out the next morning

the men hired to do salt we re arguing outside in the parking lot at 3:30 in the morning

, laundry services, & wake-up calls

access to workout room laundry room

guest laundry was easily accessible

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

i like that we can open the window for fresh air. also like the laundry facilities.

last night kids were running down the hall, opening and shutting doors

u guys didn t have room service

room was right next to the pool and the noise from all of the kids screaming and playing in the pool was

last night kids were running down the hall, opening and shutting doors

booked this place because it had a shuttle service, which was good because i am not from the area

staff from front desk to breakfast staff to bar staff, all were wonderful

wifi was poor

to cleveland clinic but hotel shuttle or walking

in bar was not the best buy ok if you could not venture out

breakfast could have been having slightly more variation

the equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement

breakfast bar is by far the best i have ever enjoyed during any of my many travels

big room, nice clean and quiet, the bathroom is huge and well equipped, breakfast is

if the restaurant and/or room service was just a little less expensive ' it was 100% perfect stay

and then i took a shower and there was a half used bar of soap with hair on it

coffee in the room, gym and pool available, free shuttle service breakfast available

had to ask more than once for items needed. staff not at the bar when needed.

clean and conveniently located included wifi and tv streaming was awesome too

that the pool wasnt open so not much for my kids to do.