a laundry soap dispenser would be nice

room was right above the staff laundry room it was very noisy

pool very small but nice

a small but fully equipped kitchen (apt

next to the parking lot, no dish soap or scrubbers available to clean the pots and pans

guess if anything , it would be that there was nowhere to do laundry in the building

wish they had a laundry room.

linen in my room was never changed or replaced during the entire stay and no onsite laundry

- noisy from the ventilation system - missed guest laundry

staff, rooms, pool we're all awesome! breakfast was good!

there is an onsite laundry which was a big plus

indoor pool, comfy couch, laundry, friendly and helpful staff!

my family really enjoyed the pool and the cleanliness of our room.

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every

the pool was great and the kids loved the pool

the only thing was is that there should be more breakfast items not just plant based.

smoking allowed

the pool was not heated

the parking lot and surrounding property was littered

super nice staff. clean facilities. breakfast. good location. comfortable beds.

it must have been laundry or maintenance

great pool

great breakfast. very friendly staff

could not use pool.

beds were very comfortable and free breakfast was amazing

the laundry facility was clean and well maintained

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

it was clean and they have hot breakfast and they feed you dinner

great little getaway with husband to relax and unwind great hot tub and pool very nice staff great food

and jacuzzi were great, it was amazing for the kids

good this is not a 4 maybe 3 , bathrooms had dirty tiles, soap build up in shower, no laundry bags,

with good lighting; nice shower; good hvac system with wall thermostat; good sleeping bed; free parking

lots of parking

one can get coffee at 630 and room service which seems much less common since covid

clean. bar maid was so kind. food was good

on-site parking was convenient

i loved the pool table and the jenga set up

room service unless requested

i don't remember there being any other breakfast

breakfast was fine.

on site laundry

laundry service on site

seeing the laundry behind the front desk

laundry staff operating front desk

laundry out of order, no hot water, tub slow draining, and a short in the electrical

pool area was nice but hectic with a lot of activity from kids

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when

i wish the pool stay open till 12:00 midnight.

there was free parking and wifi

room could have been cleaner. kids toy left in corner, obviously not swept

friendly staff and very nice lobby with activities for the kids.

i wish the bar would open earlier and add a menu

said i couldn’t have all those kids in the

the loud noise from the kids

lots of parking and perfect for anyone wanting to stay on the east side

close parking all around.

there was a party going on in the parking lot, causing us to lose sleep

there were little kids running in the hallway and the other party had the hall way smelling like weed and the

shower was a little small for me. my key only worked on the room not the doors or the gym.

swimming pool for my kids.

had to ask for cups, found dirty laundry in hotel room

clean, nice accommodations, always an amazing hot breakfast, great laundry facilities!

needed to do laundry during my stay and there was no change machine for quarters nor did the front desk able to

the pool being closed saturday was the only complaint i would have.

can't get room service cleaning when you're staying multiple days

great washing facilities for laundry, computer access with printer, pool

there were kids knocking on my room door and running.

the snow in the parking lot was not shoveled so i resorted to some self handiwork

also really appreciated the free passes to the lifetime fitness

didn't like all the people hanging out in the parking lot by door 2

having a gym and laundry room was very convenient

the bed was comfortable. the laundry machines were great!

i went to the desk for some laundry detergent and was told it s two dollars

family friendly, clean, quiet, breakfast, courtesy laundry, staff.

a pet friendly hotel, it was relatively clean

called downstairs the next morning and was told there were no more because laundry hadn t been done

the bar was not open - by the time we made it back to the hotel it was closed

breakfast was excellent

free parking and internet

more than anything, i loved and appreciated that it was pet friendly

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

room had pet hair all over carpet and the staff didn t seem to care much when i brought it up to

check out from the front desk felt like going to the bmv, wouldn't let us eat breakfast, pool closed too early

the breakfast bar and bar but i understand due to the covid

no bar or lounge for a cocktail on site.

staff, tasty breakfast, accommodating when there was an issue with our reservation, good laundry and leisure

courteous and most helpful staff. excellent amenities in the room including a kitchen.

nice pool, room was great and we really liked the outdoor firepit too after our swim in the pool

had at a hotel fresh avocados overnight oats cia seed pudding and the hot food delicious the pool was a very

pool and hot tub area was nice, but the night that we stayed, there were people having a birthday

laundry facilities

refunded my money when laundry room wasn t stocked w/ soap

the veterans parking and onsite laundry facility

was able to do our laundry, that was so helpful

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

location and it had access to laundry machines.

no towels for the pool

great breakfast. comfortable bed.

breakfast had a lot of options. we were on the 3rd floor so it was quiet

wifi worked in the evening but not the next morning

noticed someone (attendant) folding laundry

laundry were great in all respects

the housekeeping elevator was broke so the elevator smelled like dirty stale laundry as well

also, indoor pool and hot tub

easy to get to from highway. close to restaurants and casino

breakfast was so-so needs tlc... carpets in bad shape, laundry was out of order

no laundry soap and nowhere close to buy it

laundry is needed

odd smell from laundry room

rt back to report this, staff came out got fresh linen from laundry room and though i was going to change the

laundry machines worked great and didn't cost extra

weird bloody looking thing in bottom of laundry basket

the amenities laundry/pool and the room set up, location, plus price for the week.

the gym and laundry were helpful to have onsite

i love the free laundry option! this was a very quiet hotel as well.

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

the location and the staff are friendly and helpful self laundry is available room are big

helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen

the price of your stay and kids can t eat breakfast for free, 11

didn't like that it was pet-friendly, but it never posed a problem

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

pet friendly, clean, loved the restaurant, the staff was so friendly

for visiting hiram college; hotel has a bar & restaurant (very important

parking lot should really have been paved before busy tourist season

we went down to the bar on saturday night to have a drink but i guess they closed early

cleaner laundry room, around the machines, please!!

coffee in room and in breakfast room could be better.

clean, comfortable beds, nice breakfast options

clean rooms clean and fresh smelling towels comfortable bed fast wifi good ample parking friendly

there is a restaurant right across the parking lot and an entire shopping area across the way

june 29th was my mom's birthday and the bar staff sang happy birthday to my mom and gave her a piece of cheesecake

allow my pet, breakfast and happy hour.

check-in in there were dirty room service trays on the floor in the hallway, including one in front of our room

one remote for the two tvs the ac was crappy did not ever get below 71f the gym was gross missing a bunch of

i like the location and the room service

room was right next to laundry on first floor and that woke me up at 7 a

no laundry room to wash

s no swimming pool or guess laundry area

the breakfast and laundry room and better room service no extra towels

it needs a makeover and deep cleaning. kids were running through the halls at 11 pm.

very clean & plenty of parking.

really wasnt anything that we didn't like, we just didn't have time to check the pool out and we forgot to bring

parking lot

kids running up and down the hallway all night

ample parking

24/7 free laundry, bet was comfy and decent shower

free laundry services, clean, spacious

room was spacious, had small kitchen if you needed

was great having a kitchen in our room

parking was not as easy

i m wondering if the bedding had some allergens in it (maybe a certain type of laundry detergent or down

breakfast bar was above average

luckily the breakfast buffet opened by six a m with nice fresh coffee

the bacon at breakfast was like leather.

water in the pool was very cold

on any channel i chose pillows were shapeless, almost like a pillow case somewhat full of used laundry

food available in the middle of a snow storm, no laundry facilities, no ammenities at the hotel, basically just

the room i received was not well vacuumed and old laundry baskets were

only complaint is that laundry was listed as an amenity, however there was not a laundry facility on site

facilities didn t work ie laundry felt unsafe - drug addicts/dealers in parking lots wallpaper falling off

i like that we can open the window for fresh air. also like the laundry facilities.

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot

we booked the room to have alone time away from the kids at home

there were tons of kids in the hot tub, shouting and splashing

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

only thing i did not like was having to pay for your own laundry

for different linens at the front desk and was told they had none because the person who does laundry during

it had a build in real wooden fireplace too bad it was summer

we did not get to use the pool or kitchen inside the room

no heat in my room. someone's hair was all over the place and my fireplace didn't have any logs.

guest laundry was easily accessible

staff are petty theives who steal change and laundry quarters

of the cleaning h staff had face masks - (coming in and out of the closet laundry) when i was walking in and

personnel were very nice and the brown haired woman, unfortunately i did not get her name, in the laundry room

, laundry services, & wake-up calls

we had to go to the linen/ laundry room to get extra towels

there is also a small kitchen area with a sink and nice size countertop along with fridge and microwave

staff was friendly, & breakfast was great

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

clean. nice staff. good breakfast

laundry on site

breakfast

clean with kitchen amenities. great location.

is no wifi in the room, and the front desk staff patiently tried to assist but tried many times to no

it was nice and very clean. pool area was good. staff was friendly.

free use of laundry facilities

location, courteous and professional staff as well as the free full breakfast.

bed was incredibly hard and the parking lot was not plowed in a timely manner

we loved the restaurant, very nice breakfast buffet (not your usual hotel breakfast buffet), lots of selection

breakfast was not included in price. the cafe was pricey.

ice machine worked, laundry room wasn t open, pool was down

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

very clean & bed was very comfortable. plenty of parking. coffee was convenient and delicious.

the fitness room didnt have any weights and the pool was dirty

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

we had appointments with the cleveland clinic and was pleased that we had a shuttle

room was clean and comfortable, parking was well lit and secure, and the shuttle service was friendly and prompt

to cleveland clinic but hotel shuttle or walking

in bar was not the best buy ok if you could not venture out

if you use room service it's a 22% gratuity charge and also 2

finally, the bookings website doesn't give detail on how much they charge for pets

excellent breakfast.

they do allow pets but charge $25 for it

the kitchen was nice

having a kitchen & separate bedroom

beds were very comfortable and that we had free shuttle service!!

and then i took a shower and there was a half used bar of soap with hair on it

the shuttle and the friendliness of the staff.

had to ask more than once for items needed. staff not at the bar when needed.

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

breakfast was very tasty

pool, hot tub, and gym on site although i was too tired for any of it

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and

plenty of parking space for guests

was maybe not the most up to date, but the rooms and pool were clean

my husband used the fitness center, and liked it

pet friendly.

a great variety of food was offered at breakfast and the staff were very accommodating

breakfast lot of selections

fitness center was very small and only had about 4 machines total

breakfast bar is by far the best i have ever enjoyed during any of my many travels

ditto the breakfast in another restaurant

the cafe breakfast was great and so was the bar and speakeasy

the gym was clean and well equipped

excellent location, amenities, room service and staff was very helpful!

breakfast was a little disappointing, as were the room amenities (skimpy on towels, no laundry bag)

wish they had laundry sevice and some vegetable salad for breakfast

no laundry service

nice breakfast, great location and facility

from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice

the pool was a little on the colder side, but nonetheless it was very clean!

there were kids screaming and running up and down the halls at 12:30am.

friendly, great location, clean and my kids loved the modern decor.

it was a real apartment with a full kitchen, breakfast bar, living room area with couch and desk, sleeping

didn't like the lack of shuttle directly from hotel to cleveland clinic

convenient with laundry and gym room

we were able to get an early check in

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

the ccf has a shuttle that will take you back and forth to the clinic, runs about every 15 mins

close to cleveland clinic and the shuttle came everyday

laundry room

near cleveland hospital. laundry services

very clean. great location for cleveland clinic. nice pool but too low water.free laundry

the self service laundry was great and the shuttles to and from the hospital was great as well.

good restaurant and also equipped with a fridge to store food and general area for microwave and laundry, making

there was yelling and smoking people in front of the rooming-in the parking lot all night

king /smoking giot 2 doubles/smoking

dirty stairs,walkways and definitely parking lot. no wifi code , vending machines closed.

there was yelling and smoking people in front of the rooming-in the parking lot all night

even the parking area

another patron was very rude over laundry facilities and called me many names and nothing was done about it

up early in the morning to do the laundry, was told by the elderly woman at the desk she doesnt have quarters

i did notice it also had laundry facilities which many would

breakfast was great

same family that owns motel 6 in the same parking lot owns also holiday inn express

a change machine in the laundry room might be nice.

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

really wish the breakfast would go later than 930, especially on a weekend

fitness room was minimal, a few machines and handful of

parking lot full of pot holes and outside was very unwelcoming

working ice machine on my floor, the trash can in the laundry room was overflowing so i had to ask a front desk

this was very embarrassing & also racial profiling especially in front of my kids & my grandkids that are

the continental breakfast had a variety of food that my family enjoyed

they do not offer free parking.... its $30 a day.

breakfast was perfect

was able to do laundry at the facility

then to top it all off my room was attached to a laundry area and the dryer ran until after 11 on a week night

didn't serve breakfast. little disappointed

clean, friendly staff- asked for a late check out and she allowed me an extra hour which was very helpful

sorry i don't do breakfast

laundry area was clean, my room was very clean and smelled good, air conditioning was amazing

there was also a laundry on site

feel more bleach or stain lifter needs in laundry

laundry room had new washer and dryers and was kept clean

very clean, guest laundry room was convenient, great location, quiet.

- neighborhood was a little scary - they don t sell laundry detergent

i liked how i could do laundry at any time

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

rooms were comfy and clean, even had laundry on

free laundry, free coffee, very

clean rooms. guest laundry operational.

there was a laundry room for guests to use on our floor

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out

pool heat was broken the first night i was there and closed the second night i was there

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

missed breakfast

advertisement said pet friendly but the charge for our pup was double the normal fee elsewhere

had to look hard for parking, long way from

pool and play area kids loved it

including breakfast and wifi were the only perks of our visit

i could have used more bags in the room for our dirty laundry

fitness room and guest laundry were closed.

service has to be asked for as do extra towels, which we ended up having to go through the clean laundry to find

the staffs didn t have any laundry, that was cleaned extra laundry towels, face rags for the customers ,the

the $75 pet fee is ridiculous

hotel has long-term residents who were doing laundry and dropping off belongings with the front desk

elevator. laundry room.

laundry room needs to have a chair or two sonpatrobs can sit while waiting for their laundry to

would have liked longer breakfast hours for the weekend

only thing i didn t like was the gym equipment was actually down and there wasn t a usb port for iphones

couldn't use the laundry facilities

clean friendly atmosphere. room was very spacious also, laundry room on site.

laundry and microwave were good for amenities

parking

strange hotel in that it is very large but few vehicles in the parking area

the front dest does offer free laundry detergent and dryer sheets, however, when i requested these, i was give

the complimentary laundry was also on our floor

there were no towels for 4-5 guests, i went to the laundry room and got towels myself

laundry and dryer machine available, which was en unexpected extra plus

clean, great location and early check in and late checkout.

friendly the staff was when we checked in and the room service was quick for a saturday night

the wifi was weak and i had work to finish so that was a bit frustrating.

the amenities such as the roof top bar and downstairs restaurant were out of this world

the hotel is not serving room service i assume to covid

room service that never came

breakfast was on point, the suite was great and the location was amazing

location, cleanliness and fireplace

location. everything in walking distance. free breakfast.

also, maybe it says it in the description but we didn't realize that the rooms have a legit kitchen equipped

great location. large room with kitchen. hot breakfast provided

that we didn t like although it would be nice if they had a laundry facility in the premise

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

beds were too soft. no microwave in the room. basic wifi to check email was bad

breakfast was great. well prepared and presented

room service breakfast and coffee were meh, but rising star coffee in the arcade was the best!

nice corner view breakfast was excellent

the bed was great nice tv room service was great

t attentive, building was decrepit, they charged $200 deposit and there was nothing in the mini bar or snacks

originally added extra items to my room service tab

in room breakfast was excellent

staff were incredibly friendly and accommodating when we arrived with wet laundry (dryer died the day we left

pool and gym were nice but i couldn t find any place to change my clothes

4 of my tv channels had zero signal and the gym tv did not work.

beverages at the hotel bar way too expensive, $6.25 for a bottle of miller light is outrageous!

wishing the bar had stay open later

questions cleanliness of laundry

there is a pool, hot tub, guest laundry and workout room on the bottom floor

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

i came back in soaking wet and cold, the front desk staff offered me quarters and access to the laundry room to

was plentiful and tasty happy hour- free food and drinks, really impressed great facilities- laundry, pool,

housekeeping left dirty laundry throughout the hallway til 8ish

we couldn't cast disney+ for our kids, towels could be a little bigger

great gym

great room, great gym, the higher floors have a great view.

kids slept like rocks on the beds all night

all hotels with a pool should have guest laundry

we used the laundry which was very good

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle

quick, friendly check-in process. great parking and close to concert venue.

kitchen staff gave my wife a bad attitude

really appreciated laundry facility

loved breakfast, it was really great variety, appreciated the opportunity to do your own laundry for free

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our

it offered a buffet style breakfast and free laundry room

can t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry